Midtown Jewelers

I had a very unique request for the engagement ring. I visited mutliple jewelers and all tried to tell me what restrinctions I had. Only Midtown Jewelers listened, designed and created EXACTLY what I needed with a local artist AND had it all done in record time. I was very demanding and extremely concerned, but they remained patient and intent on getting it right. I messed up on the size and my wife refuses to take it off for even a minute to get it resized.....it has been almost one year and I can't get her to take it off her finger....GREAT JOB!

Midtown Jewelers provided phenomenal service to my wife and I. I purchased my wedding band from Midtown Jewelers in January of 2011. The Sales Associate was very helpful and friendly. She helped me determine my ring size, told me about all my different wedding band options, and provided feedback as to what looked best on me. They even cleaned my wife's engagement ring for free on numerous occasions, even though it wasn't purchased from the store. My ring size changed slightly a few weeks before the actual wedding, and Midtown was able to resize the ring for me in just a couple days -- at no cost. Great jewelry store!! I'll definitely go back to them for future purchases.

Midtown Jewlers provided my husband and I with an amazing experience. Their attention to detail was nothing less than stellar. Even after our purchase, we were contacted to make sure our experience was everything it could have been, which it was. And for a gay couple, living in the suburbs, it was especially comforting to know that we could be treated with the same dignity and respect as any other couple. I would not hesitate to recommend anyone to Midtown.

Love everything about Midtown.
Ever since my husband proposed to me, we've used Midtown for any kind of jewelry needs. Their service is unmatched and they really go out of their way to make you feel like their best customer. They have great pieces, great service and a wonderful staff who know exactly how to help.

Midtown Jewelers is an excellent place to go. They have great selection and if you can't find anything you want they'll get it in the store so you can see it in person. Fantastic staff, service and prices. We got the engagement ring, wedding rings and wedding jewelry from them. Great place to go!!

Bobby and his entire team are absolutely fabulous to work with! Every time I walk in, they know me by name. They were such a pleasure to work with and made sure everything came out perfect for my husband's wedding band, then checked up just to make sure he liked it! My brother and future sister-in-law are also using Midtown Jewelers based on my recomendation, and are also equally as thrilled with the service. Thank you guys for your continuous help and service!!!

Summary: Great customer service especially in dire situations.

Bobby and Midtown Jewelers were fantastic to work with. We purchased Lynn’s wedding band from Midtown. They are conveniently located in the Reston town center. The consultation went smoothly and the wedding band was delivered on-time and as expected. The week before the wedding we made a last minute decision to reshape the engagement ring (not purchased from Midtown) so it would fit flush against the wedding band. Midtown took on the task and delivered both rings 2 days before the wedding. However, the rings were resized and they did not fit on the ring finger. We immediately called Bobby and he called us back during his family dinner. He picked up the rings the next day and had them corrected within hours. We knew that rush orders can result in potential issues, but it was Midtown’s dedication to perfection and customer service that got us the perfectly sized rings for the wedding. We highly recommend Bobby and Midtown Jewelers.

Bobby at Midtown Jewelers was a life saver! In less then two weeks he was able to finalize a brand new, custom engagement setting, a custom fitting wedding band, and a custom men's band. The new custom engagement setting was better then the first one we had! The custom wedding band to fit the engagement ring fits amazingly well! The custom men's band is perfect and Bobby even helped us register it with the manufacturer. I would recommend Midtown to ANYONE!!!!

Midtown Jewelers helped turn my custom ring idea into a reality, thank you!

I had a wonderful experience working with Bobby at Midtown Jewelers. Excellence service and value.

Midtown Jewlers is the absolute perfect destination for your jewelry (especially wedding) needs. Not only will you marvel at its gorgeous, polished interior and exterior, you will immediately feel at home with the kind and courteous staff - especially owner Bobby Singh. He personally assisted me in selecting my wedding rings, which was quite the experience given that my husband-to-be (who is an active duty Marine) was unreachable due to his work. Everyone is treated like royalty at Midtown, which is hard to come by these days.

Bobby and his staff were fantastic to work with. The ring and the price were excellent.

I love My Ring and so deos everyone who sees it! Bobby is the BEST! My Husband's ring also turned out perfect! The quality of service at Midtown Jewlers is unmatched!

We have chosen Midtown Jewelers for all of our jewelry needs over the past few years, including for engagement and wedding rings, as well as other purchases and jewelry repairs. Bobby and his staff are extremely knowledgeable, friendly, informative, and fair. Midtown offers excellent pricing for the quality and personalized service. I highly recommend Midtown Jewelers!

I purchased an engagement ring and both my wife's and my wedding band from Midtown Jewelers and had great experiences. The process of looking for an engagement ring was very nerve-wracking in the beginning, but when I went to Midtown and started talking to Bobby my nerves were instantly calmed. He was extremely helpful in picking out the diamond and setting I wanted, and the price was very reasonable! The process with the wedding bands was also very smooth with Midtown. I highly recommend them to anyone looking for a piece of jewelry. Thanks to Bobby (and Susan) for making my experiences so easy and smooth!

In a word: "Oustanding."
In many words: The best experience I have ever had shopping (for anything). The attention, professionalism and knowledge offered by everyone I have had the privilege to meet at Midtown Jewelers has been what has had me return to them as my go-to place for gifts. I bought my engagement ring, wedding bands, presents for the bride's maids, mother's day gifts, christmas gifts and birthday gifts from Bobby and his employees.

My wife Lisa and I had a wonderful experience working with Bobby and Midtown Jewelers. Lisa got the ring she wanted and I got the price I wanted. It's been 2 years and the ring still shines... she gets compliments on it frequently.

We would recommend Midtown Jewelers to anyone looking for great quality and value, and as far a service goes... Bobby invited me to his own home to pick up the piece since I couldn't make it during retail hours! Thanks again, Bobby!!!

-Dustin

Midtown Jewelers was the perfect store for me to find everything I could have wanted related to my wedding. My engagement ring was purchased from them so naturally we went back there for both of our wedding bands. The entire staff is a pleasure and very knowledgeable and extremely helpful as well as always friendly. We purchased beautiful gold plated red roses for our moms to remember the occasion by from Midtown as well.

They have such a wide selection of jewelry and carry some of the best designers. There is something for everyone's budget in this store. We continue to go back and will be loyal customers for a very long time!

We got married in the Caribbean and have already been back within weeks of our wedding to have them find an anklet with shells for me to remember it all by. Within days they had found a few and now I just need to decide which one I want. They evn have someone that designs custom jewelry if that is a path you want to go down.

I definitely recommend you stop in, you will not be disappointed!!!

All of the staff at Midtown Jewelers are very knowledgeable and caring. They took their time to help me find exactly the perfect ring for me and for my husband. We're both thrilled with the service and the quality. In fact, next time we need jewelry, we plan to travel from Boston just to go back to Midtown Jewelers! (If my husband is reading this, I hope that will be soon!!) --Dawn

The Jewelry was amazing and it went so gorgeous on my wifes hand she loved it since it was big and it was shinny and gorgeous i thank you for your help. I will tell everyone about you guys and thank you again.

The consultants at Midtown Jewelers could not have been more professional, helpful and responsive. They made the entire experience joyful and relaxed. EXCELLENT!

A++. Great customer service!!!

Bobby and his Staff at Midtown Jewelers in Reston Town Center are AMAZING!!!
They are extremely helpful. I had no idea about diamonds when I needed to buy my engagement ring but now I think I'm a pro. I recommend all my friends and family to go to them for anything jewelry repairs, watch batteries appraisals etc. They can also get you anything you need if they don't have it they will get it for you. NO is never an option for them. Midtown Jewelers are my Jewelers for life!!!
p.s. She said yes!!!!!!

Midtown Jewelers is great place to purchase engagement rings, wedding bands, and bridesmaid/groomsman gifts.

The owner is extremely helpful and willing to work with your needs and price range!

Ask for Bobby!

Midtown Jewelers has left an everlasting impression on my wife and I. The outstanding quality and beautiful varieties continue to impress us. I purchased my wife's engagement ring there and she receives high compliments every day. She and I are absolutely thrilled with the service and professionalism of Midtown Jewelers and continue to add beautiful jewelry to our collection.

Bobby and Susan were extremely professional yet easy to work with. They made the selection process easy and we felt very comfortable with them. Pricing was reasonable and the selection was wide.

We've made several purchases at Midtown and would go back again. I highly recommend Midtown Jewelers.

My husband Daniel and I had a tough time finding our wedding bands. We went to all of the big chains in the area (which was all we knew since we were new to Reston) and did not feel that we received the personal service we deserved when shopping for something so important as our wedding bands. We discovered Midtown Jeweler's and could not have been more impressed. Bobby and his staff were excellent. They weren't pushy and when we needed their help they far exceeded our expectations. We continue to go to Midtown for all of our jewelry needs and recommend Midtown to everyone!

Bobby and his staff were incredibly helpful and went out of their way to get us the perfect rings!

The staff at Midtown was a pleasure to work with. They helped me choose a fantastic engagement ring and had it ready to go in very short order. They were also fantastic in helping us pick out our wedding bands. It is hard to find true customer service in any industry these days, but Midtown definitely goes the extra mile to make their customers feel comfortable and happy with their decisions. We would highly recommend them to anyone looking for jewelry.

We had excellent customer service and results from Midtown. Susan helped me design the engagement ring and two wedding bands from scratch. We were very happy with the rings. Our customer service was courteous, timely, helpful, knowledgeable, and respectful. Prices weren't the cheapest in town, which is why I didn't give "value for cost" 5/5 - but you do get what you pay for here.

World class products with a personal touch. It's nice to be able to walk into a store where they remember your name and they know what you've purchased in the past so that they can recommend things that go well with it. Bobby was extremely patient during the engagement diamond choosing phase and explained everything in very easy to understand terms. We've visited them on other occasions as well and look forward to using them for future jewelry needs.

I would highly recommend Midtown Jewelers for engagement and wedding rings. Bobby provides very personalized service; he spent a lot of time with my fiance and me when we were choosing our wedding rings. If he doesn't have exactly what you are looking for in the store he will have it shipped to his store for you to try on. We had our rings engraved at Midtown too, and he was able to accomodate that with short turnaround and it looked great!

Very helpful, and always accommodating. Did not feel forced into a buy, which is quality more jewelers should have. There was some miscommunication on pricing at one point, but that did not affect the overall experience. I definitely would recommend this place to others.

We got our wedding bands here. Their values were pretty good and the service was great. They were very responsive. My husband actually had to go back about 3-4 times to get his ring re-sized. It was a little annoying that he had to keep doing that. We followed the store people's advice on the size to get, but I guess his finger size kept changing and expanding or contracting. The great part was that they were more than willing to adjust it without charging us any extra fees.

If you are looking for phenomenal service, quality inventory, and creative designers for your jewelery needs, look no further than Midtown Jewelers! I'm very impressed by how informed Bobby Singh and his staff are about product lines, and the jewelery industry in general...and what's even better is that Midtown Jewelers is passionate about taking care of their clients!