Midway Party Rental, Inc.

This company is absolutely horrible! If you are even considering using them please take my advice and book with someone else. They screwed up my entire linen order and then has the audacity to ask me to prove to them that the screwed up. I called and tried to talk to several people and always got the excuse that someone would call me back. Rhonda even had the nerve to tell me that they could have done more to help me if I would have called the emergency phone number when I noticed that my linens were the wrong color. So, she wanted me to stop and take the time out of my wedding reception to call and tell them that the linens were wrong as though they would have come to change the linens with people eating at the tables. The person I worked with at Midway when I placed my order was very nice, but she screwed up our linen color in a very noticeable way and they would not do anything to fix it. We spent 45 minutes with this person mocking up tables and picking out the right linen color and we trusted that she was going to pick the right color that we had laid out on the tables. We never questioned for one second that she would order the wrong color linen for us. This company has the worst customer service that I have ever experienced and they are not willing to do ANYTHING to fix a problem, even though it was their sales person's fault. Please work with a company with integrity, who aim to make their customer's happy and who will fix mistakes if they are made. Please, please take this review and other reviews to heart and choose a vendor who will make your day everything you dreamed of and more and if heaven forbid something goes wrong they will take responsibility and fix their mistake.

I stopped in at Midway Party Rental over my lunch break one day and met with Sarah, a rep at the reception desk near the doors. We were planning to rent only a few table linens for our very small wedding and they were great to work with! Even though I wasn’t spending much money, (I was only renting 5 table cloths & 4 runners!) I was treated like I was an important client I very much appreciate the time she took to help me, find the right colors of table runners and draft a proposal. I was very happy with their service! I would have given them 5 stars, but one of the runners we rented was slightly stained. We did get an extra one from them to use at no charge, so it wasn't an issue. :)

Everyone was very knowledgable and helpful at Midway Party Rental. Rod came out to my parent's house and gave us estimates of needs in regard to our backyard wedding set up. With his expertise we pulled off one heck of a shindig. The tents, lighting, mobile bar, and dance floor were all amazing. I'm not sure what we would have done without Rod's help. Everything looked amazing together!

A lot of the rentals arrived pretty banged up. We had to pay special attention to all the chairs and give them a good scrub down. One of the decanters arrived broken-Rod promptly arranged a refund on the decanter when we reported that it was broken after the wedding.

My only suggestions for improvement would be to give clients estimates on when the rentals will be delivered and to verify that the rentals are in best/workable condition prior to drop off. For both the pick up and drop off the trucks didn't arrive until late afternoon/early evening.

Overall good experience. Our sales guy Rod was the BEST. The installers who put up our tent a couple days before the wedding took 4 hours longer than expected, which caused a few problems, but they did a great job in the end. There was not much wiggle room on the prices, but there were some problems with items already being rented out and Rod did a great job trying to make everything work.

We rented beverage dispensers, vases, and votives from Midway Party Rental. The prices were great compared to a few other places we looked at and we found exactly what we wanted rather than compromising for something else. They were very helpful and flexible, allowing us to add to our order only a week or so before the wedding. They were also great about timing, working around our schedule regarding when we had to pick up and return items.

We ordered a dance floor and drapery from Midway Party rental. Their prices seem expensive, but I think that's just the reality of paying for this type of service. The only thing that disappointed me was that the drapery was supposed to be lit, and it wasn't. I'm not sure if someone forgot to bring an extension cord or the lights burned out, or what happened. Things were so busy that I never remembered to ask anyone at the reception site about it.
They could also be a little hard to get a hold of, we played a whole lot of phone tag!

We used Midway Party Rental for table linens, chairs for our ceremony, and a dance floor. We had to change things multiple times throughout our planning process and they were very helpful in getting our order updated. When we went to their location to look at colors, they weren't really helpful, we really had to guide them to what we wanted. I thought they would offer ideas but that was not the case. Our venue required that we have everything taken offsite by the end of the night. The delivery fee for this was ridiculous, but as most of our guests were from out of town, it really was our only option. At the end of the night when they came to pick-up our rentals, their tools broke and they were not able to take the dance floor. Our venue was definitely not pleased about that. Luckily there wasn't a Sunday wedding the following day or we would have lost our security deposit with the venue. Midway Party Rental has some of the cheaper prices, but they were not a great company to go with.

We struggled to plan our chair rental for our ceremony. We needed everything dropped off and picked up in a very specific time period. At first, Midway was not very understanding of this need. But after lots of follow up and emphasis on our part, it all worked out well. They were right on time for delivery and picked up immediately after our ceremony in the time period needed. They even price matched white chairs to another vendor. The tent rental was by far the lowest in the area.

great price, but you get what you pay for. all the linens were clean, but the pipe+drape poles were fairly mangled due to prior rentals. since we had enough fabric to cover the poles, no one noticed. i wasn't charged for the already ruined poles, so that was good (i did call in to report them before returning, so that probably helped).
returns were a breeze; the staff took care of everything for us... kind of wish we could have loaded everything up on sunday and just brought it back then (instead of waiting until monday).

if you get something that's damaged, be sure to notify them ASAP... just in case.

We booked with Midway almost a year in advance. About a month before the wedding we went to contact Midway to make sure everything was going well. To find out both people that we dealt with no longer work with Midway. I was very surprised no one contacted us about that. To find out we needed new inspections at our venue location and they came out and did the inspection one day before deliver. If you would like to hear more issues I had with Midway please contact me at andante71585@hotmail.com. Idon't feel light writting out everything. I would still reccommend Midway HOWEVER keep in contact with them. They are really poor at getting back to you in a timely matter. Just watch out.

The venue was amazing and my husband and I were blown away when we walked into the venue! The back drop behind the head table and dance floor were amazing with the par can lights. The tables were perfectly set up with the napkins and chair linens, and everyone was very responsive when we contacted them to make sure every detail was taken care of. Make sure to contact them when it comes down to finalizing the guest list for a napkin count and linens for tables so you order enough (we ordered extra napkins and were glad that we did for unexpected guests)!
Thank you so much!

Very easy to work with. Variety of things to choose from. Flexible. Definitely would work with them again!

They were great with chair covers and draping for our wedding. The only problem I had was in the beginning when I had a hard time getting responses. In the end, everything was absolutely perfect! I would definitly use them again!

Midway Party Rentals was great, they helped us select table linens that looked beautiful, was an inexpensive way to make the reception hall look great!

We rented few equipments and tent from midway for our backyard bbq reception. The tent was put up as schedule. The equipment is in good condition. We did not use most of the tableware, but no refund for that. We still need to rinse the silverware and china, otherwise they will charge us for the cleaning service.(not sure why) Overall, it is just too much work need to be done to set up the table and chairs, anything extra will be charged. For other event, I think it worth to have it in restaurant.

We had a great experience renting from Midway Party Rental for our wedding. Although the staff were not overly friendly, they were professional, responsive and efficient, which is what matters. Everything was delivered correctly and the tent was perfectly set up by the time they promised. They were very flexible as I made changes up to a week before the wedding. They were also flexible in scheduling the dropoff a day earlier than they were planning on when I requested it. I really appreciated not having to worry about any of this and just knowing that it would be done right. I would definitely recommend Midway to others!

The dishes we rented from Midway were beautiful. I was very pleased with them for the money we paid and the service we got. It was simple dealing with their people. I only wish they would have been more flexible in drop off times and fees.

we had very good luck with midway party rental. our consultant was very helpful...except we didn't get a call back one week prior to confirm our order (like she said we would). i had to call them. everything arrived as ordered. the only problem was the delivery/pick-up. first of all, they have an 8 am - 8 pm. delivery window. they are supposed to call you at least 1 hour ahead so if you aren't home, you can get there. i got a call at 7:20 p.m. that they were 1/2 hour away. i asked where they were and they were really less than 5 minutes away. when it came time for the pick up i didn't receive ANY call. we had been in and out all day but thankfully we were home when they came.

Midway party rental was professional and made the place look beautiful. I did a DIY photobooth and Zong was able to help me come up with a solution to block out an area for the photobooth. She also help me with making the cocktail area beautiful and coordinate with my wedding colors/theme.

Rhonda was very nice, and easy to work with.

I rented a hot box that didn't get used because it wasn't big enough. I made the mistake of not going to the place and just talking to a consultant. She advised that the one I ordered fit the large hotel pans, but at the end of the day, it didn't.

Over all this was a decent experience, the people were pleasant to work with, and they had what I was looking for. They were also very flexible with our delivery dates.

We rented the white wooden folding chairs for our garden wedding, however, after being assured that they would hold a heavier adult, two broke during our rehearsal while people were just sitting still. Otherwise the speaker system we rented worked fine for our needs, I just wouldn�t recommend the wooden folding chairs.

I did not have a whole lot of contact with this vendor, but they got us everything we needed and everything was in pretty good condition. For the price and quality, I would definitely use Midway again.

The only thing that we needed to rent were chairs for our ceremony, but they were still happy to accommodate. They were delivered and set up on time, and were very courteous while doing so.

This place has one of the best selections in town, and our chairs and other miscellaneous rentals were fine from them. However, the dance floor was a nightmare. We elected to pick it up and put it together the day before the wedding to save on costs. It was missing screws, the tool to put it together and a few other pieces, which resulted in a drive back to the place to pick up the missing pieces. Front desk wasn't that apologetic either and I think we only ended up with a slight discount.

I went with Midway Party Rental as they were the low-cost leader and their location was convenient. Everything was great, although I wish someone had called to confirm my order as it got closer to the wedding as all of my other vendors did. It slipped my mind to confirm the order until we were just under a week out and by then I couldn't change the number of napkins I was getting. As we reserved them so far in advance I had to estimate the quantity and of course the number had changed. In the end it all worked out but make sure you follow-up with them more than a week in advance if there are any changes. They are not going to follow-up with you once you make your deposit.

Overall, good vendor to work with for the cost. We got our table runners and chair covers from them and couldn't beat the cost when compared to other vendors. All of these items looked great and they did a good job of setup! They were on time and done when needed. They also were flexible with their pickup times. The only problem was they miscounted the delivery and then said they didn't get everything back. A couple of quick phone calls resolved all of this and we worked it out. Responsiveness in this matter and changes to our original contract as the numbers got closer to locked in were also very prompt. Gina is great to work with and was very professional, courteous, and had great suggestions! Would recommend others to use this vendor! Thank you!

We only rented 8 columns for our ceremony through Midway, but they were far and away better than the other rental company where we got the rest of our rentals (our caterer preferred using another rental company and I cannot for the life of me figure out why). They let us pick up on the day we wanted and return the following Tuesday.

In addition, they were 100 times more responsive than the other rental company and when there was an issue, they called me immediately. They were very communicative and I really appreciated that about them.

Angela was very helpful with suggestions for renting the linens for my reception. Midway Party Rental has a great selection of a variety of items for great prices.

Midway was good to work with. They have a huge selection and they are a great value especially for their linens.
We also used them for our candy table to rent the containers which was very reasonable. They were a little short
staffed so it took a little while to get back to me. They were great about getting ahold of me when they knew they
may be short on an item that I was thinking of getting but hadn't decided so that I could make the decision and
secure that we got what we wanted. I would use them again and recommend them especially if you are on a budget.

Brock took care of this. I don’t know how he found or chose this company, but what I do remember is that they were amazing to work with. We had spoken with them three times before actually confirming what we would rent. They were also very good at discussing what we wanted from the tents and chairs and tables, so not to be disappointed the day of. Our tent was beautiful, but it’s true that you can add so much more to your tent to make it look enchanted. Maybe if I was younger I would have wanted the tiny lights and then the big streamers hanging down from the ceiling. We decided to stick with the simple tent and chairs, everything was set up on time, and it was perfect. We were only under there to eat, and even then, I liked being there.

My first rental vendor didn't have everything I needed (it was the busy season and I ordered late). But this place did thankfully! They also had lights that were cheap and added ambiance to my outdoor wedding. Easy to order with them.

From the start it was difficult to get a response from anyone in the company. This pattern only continued when we had more questions crop up as the wedding day approached. With the exception of 1 person, none of the 6 people we dealt with was professional or very helpful. To get any answers we had to repeatedly call and/or email. One of the wireless mics we rented did not work. (Getting reimbursement for that was a pain, too, of course). Equipment pick-up was made a hassle by their refusal to give a time they would be by. In hindsight, we would NOT have gone with them again. First impressions are important!

Although the selection of products to rent was sizable, the price and unresponsiveness of the company does not make this recommendable. While we were in the building, their staff were incredibly friendly and responsive, but my mom had to wait nearly a week to get a call back from them when we changed some of the details of our wedding. I would definately shop around.

We went to the store and we were greeted, but we then felt we were ignored until we had questions about how to order. I was never contacted on the days leading up to the wedding to finalize my order and ended up having to call myself. I changed my order and finalized items 2 days before, but all the rental supplies and quantities before the change were delivered. I was told to just not use the extra. We had the site rented for 3 hours the day before the rental to have the ceiling draping done. The lift they delivered was not charged and they ended up installing it the day of the wedding. They did offer to pay if our 3 hour rental ran over, but they couldn't do anything so they left before the rental was up. They were affordable, but a bit of a hassle.

The nice thing about Midway for me was when I needed things last minute I was able to email them and they added it to my order. They had everything there and ready for us when we got there and I didn't have to worry about a thing.

If I dropped a star in ranking it is only because some of our glassware arrived mismatched.
Otherwise, I was very pleased with the sales rep, selection and prices - highly recommend.

They were willing to work with us last minute when we increased our rentals by 25% (We had more people rsvp than we had thought were going to). Everything looked nice, they delived everything on time, picked up on time. We were very pleased overall!

The dance floor we rented was cheap, but the delivery and set-up guys were late. Very late. Like, they were setting up the floor while people were filing in for dinner.

And then they were late to pick it up, costing us a small fine for not being out of our venue on time.

We had ordered the chair covers, card holder and arbor from Midway Party Rental. The women we worked with was amazing. She gave me tons of ideas and was very patient with me in trying to decided what would look best. The linens were all pressed and they looked fabulous when we put them on the chairs. We picked an arbor that was easy to assemble. They called us to confirm the order and everything was ready for us to pick up on time.

I rented table linens from Midway Party Rental. They were very reasonable and I loved their showroom. They were ready when we needed to pick up and drop off. I would definitely recommend them. I think I only paid $25 for all the linens!

We ordered tool to hang from the ceilings, a stage for our band, and chair covers. The tool and chair covers MADE the room. The price is a bit high ($700 for tool? really? to rent it...) and the chair covers were expensive, but competitive with others- it's just the price of pretty!

They were very easy to work with, and less expensive than many of the other rental places.

They had a good selection of linens, which we ended up needing last minute due to table size issues at the mansion. My linen order was VERY complex, but it took multiple phone calls to get everything straight, and we were still missing some the day of. Thankfully my caterer had brought some with as well, so we were able to improvise with what we had.

We used Midway to rent a riser for our ceremony, wireless microphones, and a karaoke machine and speakers for our reception. We were lucky to be steered towards Midway as the preferred vendor of our wedding site. Their catalog was extensive and we were able to find exactly what we were looking for. All items were dropped off and picked up right on schedule, and everything was in working order. We all adored the karaoke!!!

I would have liked to see better selection and some less expensive options. The store area was quite small as well.

They did a great job decorating our reception hall...they made a dingy hotel banquet room look dazzling. They did everything on time and the best part was that they took it all down. All we had to do was pick out what we wanted and pay them. They did the rest.

From this company, I ordered a dance floor for rent. They were difficult to get ahold of and I was never really able to confirm. Thank goodness they had what I had ordered. It all worked out, but if you like to have your thumb on the pulse of things, they are not the best for you.

Midway Party Rental is my number 1 choice in rental items. I refer all my clients to them for their superb service and excellent customer service. I look forward to working more together in the future!

great company that can handle all your party rental needs.

I have worked with Midway Party Rental for over 20 years now! They are amazing and I have never been disappointed ever! I refer everyone to them.

Beautiful Linens - Great selection!

I've worked with and seen Midway's magic happen at numerous events over the years. They consistently transform a room or garden into the most beautiful creation. Always on time, with quality equipment and props, you can rely on them at a fair price.

Midway Party Rental is truly amazing. I've had the pleasure of working with them for many events. They are always on time, always exceeding expectations and giving the WOW factor -- far and beyond. Zong with Midway Party Rental has been fabulous to work with.

Midway Party Rental is an economical St Paul company to use for linens, china and tabletop decorations.