Modern Bride and Formal Shop

I do not suggest buying any dresses from this store. Very disappointed with customer service. Overall the way I was treated was very unprofessional. I was told I was a liar, the dresses that I ordered came to me unbagged, all wrinkled and and the stitching and size was off.

I was completely DISGUSTED with the customer service at Modern bride!!!!! When I went to pick up one of my dresses it was completely wrinkled and looked like at trash bag!!!!! I of course was upset seeing my wedding is very soon and the lady at the front was so rude to me!!! She then sent over the manager/ owner who was also very rude and did not try to fix the problem at all!!!! I have not as a customer been treated like this anywhere else!!!! They were nice the first time when they where trying to make the sale but after you purchase something there forget about it you will be stuck with whatever you get back from the factory even if there is any problems and they will not fix them!!! I brought it right over to the lady that's doing my alterations and she couldn't believe that they handed me a dress that looked like that!!! I would HIGHLY recommend NOT going to Modern Bride!!!! Worst customer service ever!!!!

I purhcased my bridal gown from Modern Bride after a frustrated search in MA. I had been to the shop with a friend before, and I knew their selection was unmatched. The great thing about this salon is that they don't take appointments, so you can go when the time is good for you, and they have all of the dresses right on the floor for you to see. A lot of shops like to pull gowns for you without letting you see what they have.

The woman I worked with was great. She let me pick dresses on my own, and then she pulled a few for me. I must have tried on 20 dresses that day, and we ended up finding one, thanks to her. She picked the dress out as soon as I walked in and it was the last one I tried on. I ended up getting a Maggie Sottero dress for a lot less than I would have down in Massachusetts.

I loved going to Modern Bride. I found a beautiful dress and the help from the seamstress was so helpful. She explained how all the alterations would work and even went so far as to give a step by step instruction to my bridesmaids on the bustle. They provided great deals and coupons to other services that allowed me to get a great bustierre to go with my dress at Top Drawer Boutique, right next door. I was even more happy to learn that they would handle the preservation piece of my dress after the ceremony.

Modern Bride's team was excellent to work with. I highly recommend going there for your dress!

This is one of the most important days of my life, my wedding. I spent a day going to several bridal stores in NH with my wedding party and my mom. To look for the dresses for the bridesmaids/maid of honor/flower girl and my mothers dress. We received the best service and selection from Modern Bride. I went back to Modern Bride to look for my wedding dress. It was just my mom and I. I saw on there web site they have a large selection of dresses in the store to try on. Val R. came right up to me while I was looking through the racks of dresses. To see if I needed any help. I did need help as I have never done this before and had no idea where to begin. I just knew I really wanted to find something very special. We talked about what I liked and she went and got me several dresses and helped me with them. She stayed with me until I found the perfect dress. She was very knowledgeable and patience. She was very friendly and caring. I didn’t feel rushed at all. I felt like I had all her attention in helping me find my perfect dress. She made me feel this was as important to her as it was to me. She made this experience very special for me and my mom. I went back with my bridal party to order the dresses I had picked out and we had the pleasure of dealing with Sara. She was very helpful, patient and knowledgeable. She also helped us find a beautiful dress for my mother. She sized everyone and submitted everyone’s orders. I have 8 girls in my wedding party and my moms dress. Also anytime I have called with questions about the web site, the dresses and suits. I have always received great service from the many employees that have answered the phone and assisted me. I would recommend Modern Bride to everyone. The experience was memorable. I am very pleased I choose this bridal shop for all my dresses.

After trying on way to many dresses I found some online that were carried at Modern Bride that I like so my mom and I went one night. They were so accomodating, we were allowed to look at all of the dresses. I tried on at least 15 dresses that night and I never felt rushed. I finally picked one that I loved! Ordering was simple, they measured me and I was between two sizes so we ordered the bigger one to fit my hips. I am a 6 in dress normally and I ended up in a 10 bridal which made me nervous. But the size chart was right from the designer so I thought it must be right. When the dress came in it fit perfectly! The top had to be taken in a little because I didnt fill it out but otherwise it was just right. They were so helpful and patient with my mom and I at each appointment. The alterations were just as I was expecting. My dress was perfect for my day! I would recommend they have a great selection and great to work with!

After finding a dress by Maggie Sottero that I wanted to try on, I hunted it down to this authorized retailer. Though it was over an hour away from my home, I made the trip with my family to view and try on dresses. They had a wide selection of gowns from this designer and Sottero & Midgley. At my 1st appointment, I tried on about 10 dresses and decided to return for a trunk show that was being held a couple of weeks later by Sottero & Midgley, when I ultimately chose my dress. The alteration appointment was thorough and the dress was perfect when the changes were done (which were minimal). At the last appointment, they taught my Mom and sis to lace down the corset and how to bustle the dress. The bustle and press was included in my dress cost. The prices were very reasonable and there was no pressure at all.

After a terrible experience at a different vendor, (where I had to make an appointment, yet still wait 20 minutes for a whiny salesgirl to waste an additional hour of my time not listening to requests or descriptions of what I was looking for), I was understandably reluctant to go looking for my dress anywhere else. Armed this time with my mother, I walked into Modern Bride without an appointment. I was greeted within three minutes of our arrival by Val, the kindest and most efficient of sales women I've ever met. Val assured me from the beginning of my visit of her confidence that we'd be successful in finding what I was looking for. I shared with her that "I was no good at this type of thing as I did not really enjoy shopping." Her reply: "don't worry dear, I am very good at this type of thing."

And she was... she let me browse briefly at some dresses before I shared a few pictures from magazines of what I thought I might like and she proceeded to pull two georgous designer gowns out that not only fit perfectly (thank you, Val, for knowing my size!) but were absolutely what I was looking for and would never have been able to describe. I wanted an antique looking dress that was simple and elegant and the corset lacing up the back was the icing on the cake.

Val was funny, witty and easy to work with. I so enjoyed this experience that I plan to guide everyone I can in my wedding party to make their purchasing or renting arrangements through Modern Bride. As well, when I was called within 24 hours by the woman who ordered my dress, she shared with me options for getting my dress more quickly. I had unfortunately waited a little late to get the dress and so was at risk of a very late arrival (no room for alterations). The women at Modern Bride helped to come up with alternatives that will get my dress here quicker and in time for alterations. That is customer service!

Absolutely the best! Thanks Val - looking forward to my first fitting...

Currie

I am a mother of the groom (can't believe my son is getting married) and I had a great experience at Modern Bride. Jackie J was wonderful to me. She kept handing me dresses to try on, all the while talking to me about my tastes and opinions on the dresses. I was done in no time at all and acutally found a dress that I love!! Thank you sooo much Jackie!!

I went to two other bridal boutiques before finding Modern Bride. I wish I had gone here first. The other two were so uptight and treated me like a number (even when I went at non-busy times of the day) At Modern Bride I was always greeted as I entered the door with a smile. I was reluctant at first. Because I had already had a bad experience at the previous two places. I had already tried on over 15 dresses. But the girl at Modern Bride asked me what style I liked and pulled 5 dresses for me. A couple I didn't like the way they looked but she told me I should just try them on anyways. So I did. And I am so glad I did!!! The second one she told me to try on was THE DRESS. It didn't appeal to me on the hanger but the second I held it up on my chest I started to cry. It was perfect. Their employees are all so nice and helpful. The entire process was very smooth and easy. My only complaint would be that they don't give appointment reminders. So don't forget or you will get charged a fee for missing your fitting. ;-) I will definitely recommend this place to family and friends.

Modern Bride is the perfect option for brides looking for an affordable, stylish dress. Their staff was very helpful in picking out dresses based off from my feedback on what I liked/didn't like about the dresses. I ended up with a completely different dress than I anticipated - but it absolutely the correct choice.

I wish that there were some more off-white dress options and that they were a little more informative about the timeline around dress ordering. It's definitely a place to stop-by if you're in Southern NH as the value is hard to...

The best, most attentive staff. My dress was the most beautiful thing ever and I have the team at Modern Bride to thank for this :)

I bought my gown and all of my maid's dresses at Modern Bride. We went in the morning of our appointment and were immediately greeted by our attendant, Sarah. She was fabulous. She set us up with our rooms and helped us to pull gowns. She let us take our time, try on a ton of dresses, gave opinions when we asked and treated us well. The gowns we chose were all well-priced and beautiful. I had two fittings before the wedding. Amazingly I needed not one alteration! My dress was steamed and ready for me when I picked it up. Thanks, Modern Bride!

After checking three other bridal shops, my daughter found the one she wanted at MB. She also chose her wedding party's attire at MB. Most of her bridal party did not live near Bedford, NH so it was a bit of a challenge for them to get there for fittings and I don't understand why these shops do not have Sunday hours which would be more convenient for most people. As one post mentioned, they also told each bridesmaid that they needed to order two or three sizes bigger than normal. Two of the bridesmaids were a size 0 and MB talked them into ordering size 6 "because the vendor sizes ran small" and two of the bridesmaids were pregnant at the time of fitting and MB ordered them three sizes bigger than they usually wear because of the "baby weight"; well, all of the sizes they ordered were way too big and cost plenty to have altered. One bridesmaid was adamant that she was ordering a size 0 and nothing else and her gown fit perfectly! So, I suggest if you buy your gowns at MB insist on the size you really want and don't go with the hard sell of a larger size! As for the tux rentals, none of them fit (11 groomsmen and FOG!) and all had to go back the day before the wedding to get the correct sizes. I don't understand how they can take measurements and not get the sizes right. My daughter had some other issues with MB and chose to have her dress altered somewhere else, which saved her a couple hundred dollars. They were never rude however and seemed pleasant each time we were there. They have a very nice selection of gowns and offer clearance dresses for $10; which I bought 5 of! But they are not flexible in their hours and I don't find any value in ordering larger sizes just to get the alteration $$$$'s. I am going to say that I would not recommend MB mainly because of the tux fiasco; but if you stick to your guns under their hard sell and advise you will find their selection of gowns to be bountiful. And they let you browse the store without constantly asking if you need help and when you do need help, there is someone very eager to serve.

I got my dress as well as bridesmaid dresses and mother of the bride dress all from Modern Bride. The sales staff was extremely friendly and helpful. They were not pushy at all. They helped me find the perfect dress at a more than perfect price! I felt comfortable the minute I walked in the door. They had the best selection of any store I went to and definitely the best value. I would recommend them to anyone looking for a wedding dress or formal dress for any occasion.

Modern Bride is a wonderful dress shop. There was zero pressure while I was perusing, my salesperson (Val) was very helpful while we were figuring out the details and the seamstress was more of a magician. As this is a Maggie Sottero showroom salon there are many beautiful gowns at many reasonable price ranges. All the delivery dates set were met, my gown arrived on time, I was always able to get someone on the phone who was able to answer my questions, the selection of accessories was vast and the staff was genuinely happy to be there working. The girls at Modern Bride work with very excited brides all day long... they match that excitement with real happiness. Well done and thank you!

I found the exact gown I had wanted and was thrilled. The staff was helpful and went out of their way to help me find a certain BM dress I was seeking. However.... My alterations cost $275 and my dress was only $540. They told several of my BM's to order larger and all had to get their dresses altered several sizes. They trusted Modern Brides suggested dress sizes. My sisters dress was sewn wrong around the bust. She had it altered there and the seam under the chest was all messed up. Unfortunately she thought it was normal and did not realize it was different until my wedding day when she saw everyone elses. As for my dress I was very very disappointed with the final product. I live out of state and one of my BM's had to pick up the dress for me. I was able to finally try it on the night before the wedding which was 2 hours from Modern Bride. When I put it on there was a big hole in it. The way my dress fell and where it was you could not notice it too much. I shrugged it off and was thankful I had a beautiful dress. However while dancing at my wedding, the seam came apart on the other side of the dress.

The staff and owners at Modern Bride take a personal interest in all of their customers. Not only did they help me find the perfect wedding dress, they also supplied our tuxes. Brian was very helpful in putting together a look for the bridal party that incorporated everything we wanted. When we needed to re-rent the groom's tux in order to have formal pictures taken (due to a reception cancellation), Brian was very understanding and even loaned us a display tux, rather than charging us for a full rental. At every turn, the way they dealt with us made it clear that their customers are not just a 'paycheck' for them, but they really care about the business they are in.

My experience at Modern Bride was amazing! The consultants were so helpful with the picking out of my dress and accessories. They were beyond patient with my mother-in-law, who ended up buying two dresses from them because she couldn't decide and had multiple fittings for the dress she decided to go with. The alterations for both my bridal gown and bridesmaids dresses came out perfect. The owner went above and beyond with the ordering of a second bridesmaids dress for one of my girls who originally ordered the wrong size, no fault of theirs. And it seemed like everytime we went in the owners were there and knew who we were and really cared about us. I would highly recommend this shop in the future. Loved it!

Modern Bride staff was wonderful to work with. We purchased my wedding gown, mother of the bride dress, mother of the groom dress, flower girls and seven bridesmaids dresses. We were very happy with the fit and service!

I ordered my flowergirl dresses from Modern Bride. They were very helpful and called as soon as the dresses were in. Both times I went to Modern Bride I was very impressed with the amount of wedding dresses they had for brides to try.

I loved this store! There is no appointment necessary, they let you look through the dresses on your own and try on as many as you like, and the salespeople are helpful but not at all pushy. They have a great selection and prices are pretty standard compared to other bridal shops. My sister bought her wedding dress here and it was the first place I went when it came time to buy my own dress. I recommend them to everyone in the Southern NH and Boston areas!

I loved my dress! They got my dress in early! Alterations were not as expensive and my dress fit perfectly when they were done.

Modern Bride and their staff were absolutely wonderful to me, my bridesmaids and both mother of the bride and groom. Their staff truly cares about your day and making it perfect.

I had a fantastic experience at Modern Bride. This was the first place I went "just looking" and came back to purchase my dress here (first one I tried on!). The service here was great and they definitely helped me get the best deal on my dress. I even purchased my jewelry here, which I hadn't planned on. They had recieved a new shipment in and they brought all the new pieces to me as I was doing my final fitting. I was looking for something simple and they had the perfect necklace and earings for a very reasonable price. I always enjoyed my time spent at Modern Bride.

Modern Bride was such a breath of fresh air after having visited other bridal salons. Their selection is great, but what I appreciated the most was that no appointment is required, and you're free to look around and try on whatever you like without any pressure from the staff. They are pleasant, flexible, knowledgeable, and very very helpful, but they're not pushy like the staff you find in chain stores. Prices for alterations were very reasonable. I also love the fact that they have an adjoining lingerie shop!

Modern Bride and Formal Shop was the perfect topper on my wedding day. I already felt like a million dollars wearing the gown I had always dreamed of. I never dreamed of wearing real diamonds of this quality on my wedding day. I was so impressed with the beauty and quality of jewelry for such a low cost. I received so many complements all night.

Modern Bride made my wedding day unforgettable. My gown was gorgeous and fit like a glove and my bridesmaids were simply radiant. We received so many compliments and guests are still talking about how beautiful we looked. All of the staff worked so hard to have my gown and my bridesmaids dresses perfect and ready to go for my big day. I can hardly thank them enough for their time, effort, and organization...I wouldn't have been able to do it without them! Thank you, Modern Bride!!

I purchased my bridal gown from Modern Bride for my September wedding. They were very helpful in working with me to set up convenient appointment times and flexible when I needed to change those, though they weren't able to do the fittings on the weekends which would have been the most convenient. The only reason why I gave a 3/5 for quality of service was the alterations. I was encouraged to buy a size 6 instead of a size 4, and ended up having to have 2 series of alterations at my expense to bring the dress back down to a size 4. On the wedding day, though, the dress fit perfectly. Regarding other alterations, one of the bra cups I had inserted was sewn in by their seamstress above the neckline of the dress, but they were able to fix this very quickly for me. The only problem we really had was when it came time to bustle the dress at the reception, one of the bustle loops was less than half the size it needed to be to fit the button in it. We had bustled it at the store, but this must have been changed during my second alteration. Five moms and wedding attendees could not get even a 1/4 of the button in there, so we ended up tying the bustle loop in the corset, which looked awkward in photos. Had I of realized the bustle loop was small, though, I'm sure the ladies at the store would have fixed it immediately.

Thank you Modern Bride for dealing with me and my many, many bridesmaids and flower girls! Dress fitting day was fun and your people were very helpful when it got overwealming for me! Thank you again!

I bought my dress while visiting my family. The dresses are definitely more affordable in NH, than in CA where I now live. Modern Bride was able to get my dress in time for it to be bustled and sent with my mom out to CA. I appreciate their work in that. However, my mom had to turn around to pick up the other merchandise we were supposed to receive along with the dress, that was never given to her (thankfully I remembered). They were very apologetic, but it is slightly ridiculous to forget to include the the garter and veil with the dress. Also, the free peep-free case that they offered as a gift was merely a long white plastic bag... I could have bought one for $0.25 on my own. They ladies were helpful, but seemed to always try and sell. I really loved my dress and was happy with their selection. Just take your time. Finally, I was very disappointed that the bustling, that I will give them some credit for being done on a mannequin and not me (I gave them my height..the dress was the perfect length for me), however, the bustle broke before I even hit the dance floor for my first dance with my husband. We made it fun, but the expensive dress ended up getting turn up a bit from the constant dragging. Definitely check out their selection, but do look around at the other options before selecting.

I found the perfect wedding dress for me and as a bonus, it was on the clearance rack! When I first went, the staff was very attentive and helpful. So I decided that I should have my bridesmaids dresses ordered here, also. Well, I went with my MOH to look at dresses and the saleswoman was extremely rude. I explained to her that I have one BM who lives in NC and would not be able to be fitted until a certain date. She then shook her head and told me that there would be all kinds of fees if I waited to order (without explaining what exactly those fees were or how soon I needed to order).

She kept breathing down our necks the whole time we were looking at dresses and made both of us feel uncomfortable. I picked out the style I liked and sent my bridesmaids to Marry & Tux in Nashua where they clearly explained the time frame that they needed to have the dresses come in on time and what the exact costs were for the rush fees. They were very professional in the whole process of getting my bridesmaids fitted.

After looking at 6 dress shops & trying on 12 dresses & almost settling for one .... I finally arrived ... the first one i saw on the rack - even though i didn't think it was all that - as soon as i put it on - i knew it was "the one." Melinda worked with me from the beginning through all the crazy girl sessions!

Modern Bride is a great place to use for your wedding attire. I ordered the tuxes through here and they were wonderful to work with. They also have a great selection. I got my shoes here to which they have a large selection of.

Modern Bride in Bedford, NH was a great place to look for dresses. There were so many dresses in the show room. It was hard not to find one you liked. The staff is friendly and helpful but not overbearing. I do wish the dressing rooms were larger as it was difficult to get the dresses on with one or two people in there helping. The nice thing about Modern Bride is that they will hold your dress for you until the week of your wedding. That way you don't have to worry about storing it somewhere. Overall, my experience there was good.

I got all of my bridesmaids dresses at Modern Bride in Beford, NH. The best thing about this shop is the selection. There are hundreds of dresses to choose from. I had a specific color that I wanted so that limited the dresses that I could choose from. But if you go in without a color in mind you will definitly find a dress you like. The staff is not too pushy, however, I wish they were more helpful in helping to find dresses. It took a while finding all the dresses that came in the color I was looking for. Modern Bride does offer a free hem with all dresses. One issue that I did have was the allterations for the girls. They orded big sizes for 6 out of 7 of my girls. This meant they had to be taken in alot, which meant they had to spend more money. I know it's hard to get it right but 6 out of 7 girls with sizes to big seams like a lot. They do require half deposit when you purchase the dress and the other half when you pick it up. I would go back there again if I needed to.

Modern Bride and Formal Shop outfitted every member of my bridal party with the exception of the me (the Bride). They were amazing with all the alterations, the Mom's, 7 bridesmaids and 11 tuxes to be ordered! They were friendly the entire time (especially Michelle there - she's amazing!) and cary such a wide range of dresses and tuxes that it was easy to get everything in one spot!

The girls dresses were amazing, and there was no stress about making sure they were in on time and ready for the wedding. Alterations were perfect.

I got the dress of my dreams at an affordable price.
They only do fitting during the week so that was a pain.
The separate slip that I bought there kept coming unhooked before I walked down the aisle so I ended up taking it off.

A++++++++ I’ll clear the bias right now…MB is owned by my family and my mother has worked there for 26 years and was my salesperson and I got star treatment so I’m not sure I can write a fair review, however, my dress (Maggie Sottero Grace) fit me perfectly, the hem length was just right and I was in love with my bustle. I was able to get fittings in during the evening after which was very convenient for me. I was also fortunate to find my MOH’s (and only bridesmaid) gown on the sale rack for $25. The tuxes came out great with no issues and it was convenient to be able to give them all to mom to return =)

I would never EVER step foot in Modern Bride again if I could help it. I ordered my bridesmaid's dresses through Modern Bride. I went about 3 months before my wedding and got a lovely Jasmine bridesmaid dress picked out. THe girl was so rude and basically said if you dont' ordered it today it won't be here in time for your wedding. I had all my bridesmaids there so they all ordered them. Then 3 weeks later I got a phone call from Modern Bride saying they were still waiting on the sizes- HELLO WE WERE THERE- YOU WROTE EVERYTHING DOWN! So they said my dresses wouldn't arrive till February- which was my wedding month. I was very upset about the entire thing as I constantly called to see when they would be coming in, to make sure they were there BEFORE the wedding date. As a result of my bad experience I did a review of Modern Bride on The Knot website giving my honest opinion of the place and explained what happened to me. That week I get a message at my workplace from Brian- one of the store owners of Modern Bride to call him. I thought that finally they had an update for me on my dresses (it is now mid January). He ended up calling me again at work later that afternoon and basically said he read my review on line and that I was out to destroy his shop's reputation and threaten me with legal problems. I thought it was amazing that he was actually threatening me AND that he pulled my work number from my file and was harrassing me at work. I would never recommend this place to anyone and i hope everyone stays away from them. Oh yay my dresses did arrive before my wedding- MB did the alternations (were included for free) and the dresses ended up falling apart anyway- all the seams came out.

My bridesmaids dresses was purchased by this vendor. They claim to be able to make alterations but it's false unless only knowing how to hem the skirt alterations. The dresses didn't look right on the ceremony day because they REFUSED to take out around one girl's hips, take in the bust of another's, etc. During the reception, one of the dresses slid down and showed her bra while dancing.