Nancy's Bridal Boutique

I searched and searched before finding a beautifully made wedding gown within my budget at Nancy's. The saleswoman who helped me initially basically helped me construct my dream dress by working with accessories to add unique touches to the simply elegant dress I loved. Later, though, service was often spotty, and the store seems to always feel a bit frantic.

I personally had a spectacular experience with Nancy's; my bridesmaids, groomsmen and father did not. If you visit Nancy's, ask for Barb or Nancy - they are the best! Barb was so helpful, I wouldn't stop in unless she could help me. My bridesmaids and groomsmen felt a little overlooked when they stopped in to do their measurements. With the exception of one, all called ahead of time to let them know they would be in to do their measurements. They all complained of the lack of attention and felt it was because they weren't there for a bridal gown. The perks for purchasing the bridesmaids dresses from Nancy's as well were worth the trouble. We received 20% off each of their gowns as well as 20% off bridal accessories. My mother would have received a discount as well but we opted to purchase her dress elsewhere. All in all, I still recommend Nancy's to my soon-to-be-brides. You must overlook the attitudes of a couple employees (again, I recommend you ask for Barb). My dress was perfect. I didn't find anything like it in the Indianapolis area.

I loved my dress and they associates at Nancy's were always very kind. I didn't realize how expensive the alterations would be though. It was $200 just to have the dress hemmed and another $50 for pressing. However, I will always remember Nancy and her team foundly because I found my perfect dress at their store.

Nancy's was fantastic! After getting my dress selection down to two gowns, the main deciding factor was that I wanted to buy the one from Nancy's because of the wonderful customer service I received. We bought both my wedding gown and all the girl's bridesmaid dresses from Nancy's and I couldn't of been happier with the turnout. I LOVED my dress, and although it was a bit pricy to get it altered there, they did a great job. They made me feel special and beautiful every time I came in for a fitting- I'd recommend Nancy's to anyone!

I loved my dress from them, but as a business I felt like it wasn't run correctly. When I got my dress and tried it on I asked them how much it would be to alter it. She told me about 100 less than what it really called for. If I would have known that I would have found somewhere else to get it altered. After I got it altered it was not pressed for me to try it on, when they said that it would be pressed. They were going to do it that night for me, but then it was going to cost me $55 to get it pressed. They did not tell me about this charge, so I took it to someone in the town that I lived. When I was at the wedding reception my bussel came down and my dress layers became detached from each other, after I asked them to take it up more. They were not very cooperative and did not listen to how I wanted the dress to be altered. During my first dance my husband was afraid of stepping on my dress, so our dance (that we spend $1000 on) did not turn out the way that he wanted it to. I loved my dress, but I did not like any of the people that worked there.

I found my dress at Nancy's Bridal and worked with Nancy who was the sweetest person and helped me with everything I needed. At first, shopping on the North side of Indianapolis, I thought I wouldn't find a dress there in my budget, but Nancy's bridal has such a wide variety of dresses in everyone's price range. I bought my dress there 8 months before my wedding and when it came in I wanted to make changes to my dress. At first I thought that there was no way I was going to be able to afford to make the changes I wanted. I decided I wanted the whole skirt of my dress removed and made differently. It was satin and way too heavy for me and I wanted to make it lighter and with ruffles. When I asked if they could make this change I was expecting to be turned down, but to my surprise they said they could do it and the cost was not very expensive and well within my budget. I was so amazed! Nancy's Bridal made my wedding dress dream come true and brought the vision of my dress to life. They have there own alterations people that are amazing-I owe it to them for making my dress so beautiful. Everyone loved it!

I got my dress from Nancys and it was really a great place to work with. The timing on getting the dresses in was a bit slow, but all in all a great place, and you really get that bridal experience trying dresses on here.

I got my wedding dress at Nancy's and was very happy with my experience there. They were very helpful and the dress was beautiful and a lot less expensive than I had thought it would be. They also did my alterations there and did an amazing job with them. I didn't have any problems with the dress on my wedding day. They are a little small and it can get crowded and busy there but I would recommend anyone looking for a wedding dress to stop in and look at the dresses here!

Nancy's did a good job on the dress for me. I went in to try on dresses and was told of a weekend sale, so they told me to call in my order if I couldn't come back. I thought that was nice of them to give me the heads up. I ordered it over the phone with no issues. I was also flying in from out of state for the fittings and they don't usually do fittings on the weekends, but they did for me and showed great flexibility and customer service. When I went in for one of the fittings I couldn't walk in the dress b/c of all the layers of tulle were too long and Nancy's mom didn't want to hem it for me to try to walk in. Nancy intervened and asked her to do it so that I could see how it moved. The tailoring worked out perfect, the dress was perfect, and I had no real issues.

I got my dress and my bridesmaid dresses from Nancy's. They all turned out wonderful

I thought Nancy's did a great job. Our measurements were off but they fixed everything in a timely fashion and were very professional.

The girls at Nancys were great in helping my bridesmaids. They didn't have my maid of honors dress instock, but found a similar style so she could pick a size. The dresses got in two weeks early and all of hem fit perfect.

I bought my wedding dress here and went on a weekday morning which I found to be less busy. After purchasing the dress and paying in full it came in about 5 months later. I went in to try it on. I had made an appointment but they were still very busy and it seemed like I had already paid, they werent that worried about tending to me. I had alterations done to the dress but they werent done in the store. The same girl who sold me the dress marked it for alterations. I was wishing the person who was actually going to do the alterations would be marking them but in the end it turned out okay. Alterations were $210 just to take a little of the length and put a bustle in which I thought that was kind of pricy. All in all I loved my dress but be prepared for mediocre service.

Service varies drastically depending on which staff member you are working with.

1st off, I can't speak to the alterations. I didn't have mine done here, because I didn't want to have to fly in for fittings. I bought my dress here. It was a Watters Wtoo Brides dress, I loved it.I drug my friends, family & the poor sales girl through about 2 hours of, this one.... 3 minutes spent changing into the other one, or... this one.In the end, I went with the one no one really liked except for me, because I had vision. ;)The sales girl was a doll. She was nice, but a little young, and they really kept her busy. She was kind of running around like a crazy. It was a bit crowded, and the other sales ladies were a bit.. snobby (for lack of a better word) but I didn't find it off putting. Mind you, I'd been shopping in NYC previously, I can take quite a bit of snobbery. I picked my dress, paid for 1/2, then the other 1/2 when I picked it up. Price seemed reasonable, based on some online research, and it came with Cap sleeves, which was an added perk. I bought at the lower end of the price range for Nancy's which was appx $1000. It worked out. It wasn't a WONDERFUL, AMAZING experience.. but it was good. I left happy. A-OK.

Nancy's is a great place to purchase all of your wedding attire needs. It is a very cute, quaint shop that is family owned. This is a fact that is important to realize and to be comfortable with before purchasing any gowns or tuxes from them. I personally love to shop at local boutiques over places that are nationwide chains - I feel like you are contributing to entrepeneaurs - which I love to do. The one draw back for a person such as myself (read: anal retentive) is they do not keep very good records. I would definitely recommend keeping every piece of paper from them. I didn't have any problems, but it made me nervous that they wrote down the specs for our tuxes on a scrap piece of paper - rather than an order form or something. But, I feel if you know this going into it - you are prepared and everything should be fine. As for the person who purchased dresses elsewhere and didn't get the discounts or dress steaming - you were given a sheet that layed out all the discounts you will receive for purchasing at their store. I went to another store, picked out a dress, and asked them to order it. (They are in the biz - of course they can get the dress you want! And then give you 20% off on top of it!) We ended up getting my gown, the bridesmaid dresses, flower girl dress, and tuxes all at Nancy's. Everything went well. I will agree that the service is slow at times. Just rememeber that they are very sweet people and do not do it intentionally!

WORST EXPERIENCE EVER!! The staff is rude, they barely talk to you and then the woman helping me try on dresses repeatedly stuck me with pins. When I first walked in there the guy behind the counter just glared at us. No "hello" "welcome to Nancy's" or "How can I help you?" He just glared. They also did not order my maid of honor's dress when I placed the order. The only reason I found out was because I called a few weeks later to make sure it was ordered in the right color. (my BMs were in different colors) Then, a couple weeks after that the owner calls to tell me the dress will have to be rush ordered and asked if it was ok to charge my card the extra $15! I told her no since it was their fault the dress needed to be rush ordered in the first place. SHE REFUSED!! This was the owner, claiming it was a "miss-communication" no a mistake and since my bridesmaids were already getting 20% b/c I bought my dress there, she would not cover the cost for the rush order. I didn't care so much that there was a problem, more that they refused to take responsibility for it. I spent 45min on the phone with this woman where she screamed at me that I was wasting her time. Finally, she told me the dress would be in before my wedding but she thought I would want it rush ordered because most people want it in months before the wedding. So what were we arguing for?

Small boutique but with a large selection of gowns at a great range of prices. My gown was beautiful. Although it did not fit properly after the first alterations it did at my final fitting. The young sales associate that assisted me was very sweet and helpful which was refreshing compared to other bridal shops that I had visited.

The dress was worth every penny that we spent. The consultants didn't prod you with buying a dress they just let you do your own thing. It was very nice to just be able to walk around and look at the selection and choose what you wanted to try on.

I bought my wedding dress, veil and jewelry here. My bridesmaids' dresses also all came from here. This place is small but they have a great selection of really beautiful dresses. I would definitely recommend making an appointment because they get very busy and it is very small. The first appointment I had to pick out my dress went great. It wasn't very crowded and the salesgirl was very helpful. When I went in with my bridesmaids, we had an appointment, but they were really crowded and we didn't get a lot of help. The bridesmaids' dress selection is really great too though. They were very good about calling me to let me know when my things came in. I also had my dress altered here. I thought that the alteration service was a bit pricey, but she did a good job. I did buy shoes here and when I got them home I discovered they were really uncomfortable. While they did allow me to return the shoes, they charged a restocking fee, which bothered me a little bit since we had already purchased so many things there. My dress was absolutely gorgeous and I was very happy with it.

We purchased the bridesmaids dresses for our daughter's wedding at Nancy's bridal. The dresses were beautiful and arrived as promised. I found that when we worked with Barb, the customer service was excellent, did not find this the same with other members of the store. If you go to Nancy's, try and schedule with Barb!

Nancy's Bridal was one of the worst experiences I had with all my vendors. Every time I went into the store to try on my dress, it took about 10 minutes to even locate my dress. Then, they had a tough time putting me into a fitting room, because they always overbook their appointments. I even had an associate walk in on me in the middle of putting on my dress because she didn't realize I was in there (which was quite embarassing when the entire fitting area can see you half clothed). They tried to convince me that I needed a dress two sizes too large, and when I refused, they told me that my dress would not fit. Well, it did fit - perfectly. I also did not like that you must pay for alterations in cash only, which seems a little unprofessional to me. Overall, I loved my dress, but I would not recommend Nancy's for any type of service whatsoever.

Although this is my lowest rated vendor, I absolutely LOVED my dress. I do recommend going here to look for a dress. I just feel that a few times I went in, I needed a little more help than offered. If you are going in, you should always make an appointment. It will make it easier for you to get service. This is a pretty small store, but that is why I liked it. It seemed more personal than the giant superstores where all the dresses are in plastic bags scrunched to the point you have no idea what the dress is. The store is very elegant and quiet. I probably visited my dress about 3 times before I bought it and about 4 more afterward, counting my one fitting and one pickup (haha). I loved trying it on and showing people!! But they were never mad at me for coming in! Again I feel that all dresses are overpriced (because they can), but I bought a BEAUTIFUL dress (trumpet style, very fitted, ivory satin, beading under the bust and along the hip line) felt wonderful on my sensitve skin, I could walk and dance in it, everyone said I was the most beautiful bride they had ever seen. I still have people asking where I got my dress. Of course I believed them... because I want to!! haha! But I did feel beautiful in it and just like a princess!

They are always willing to help you. You can go in there and try on a million dresses and they wouldn't mind. They have a big selection and the quality is great!

Had a good selection of dresses. I just ordered a bridesmaid's dress in a pale color for my wedding dress because I wanted a more simple less cumbersome dress. Staff was helpful but not stifling.Overall a good experience.

Nancy’s Bridal is a great place to your bridal & bridesmaid dresses. They also do your alterations and store your dress until a few days before your wedding. The person to talk to is Nancy, she knows everything about the dresses, if they run smaller or larger then other designers. They have many dresses to choose from. The store is very homey and everyone that works there is very friendly.

I enjoyed working with Nancy's Bridal. They had a great selection and were very nice and helpful. I do feel that more staff was needed for the appointments they had scheduled. We got both my wedding dress and the bridesmaid dresses there and were very pleased.

When I started shopping for a wedding dress, Nancy's was great. They helped me find the perfect dress. However, I shopped around for my bridesmaids' dresses and ended up not buying them at Nancy's. We actually bought them out-of-state and asked Nancy's if they would do the alterations (we thought it would be easier to have them done where my dress was being altered). Nancy's agreed to do the alterations, but they made it clear that we should have bought the bridesmaid dresses from them. I couldn't get complimentary dress steaming because I went elsewhere for the bridesmaid dresses. They even told me, "Didn't you know we sell the same dresses you bought out-of-state?" My bridesmaid dresses were made by Lynn Lugo and nowhere in Nancy's boutique were any Lynn Lugo sample dresses, nor was Lynn Lugo's name mentioned anywhere on their website. How was I supposed to know they sold that line of dresses if there is nothing on display?! Anyways, the lady at Nancy's wanted to show me the Lynn Lugo catalog to prove to me that they sold that line of dresses. Since I had already bought the dresses, why would I want to see that?? Anyways, they did a very poor job on the bridesmaid alterations and charged a TON for crappy work ~ one of my bridesmaids actually had to take her dress to another tailor to fix what Nancy's did. There were gaps & holes in the seams and loose threads all over her dress! Nancy's actually charged $75+ for the alterations. The other tailor who fixed their mistakes only charged $12. Fortunately, my bridal gown's alterations were fine, but their flaws overshadow their good points.I will not recommend Nancy's to anyone. You are better off finding another store who sells the same line of dresses.

this bridal shop was really good because of the selection of designers. also the service was ok, there were 2 people that worked there that were a little rude and stuck up, but all in all the dress selection is wonderful! if you go ask for nancy she is the best!

Great dresses for half the price!

My dress was gorgeous and a very reasonable price. I was a little unimpressed by the service. Some of the people were great, but others were a little hard to work with. When trying to decide what size dress to buy, people kept telling me different things and had me worried I might be the wrong size. But the dresses are wonderful, so if you are willing to be a little patient, I would definately check them out.

We ordered everything through Nancy's, bridal dress, bridesmaid dresses, and tuxes. They have a nice selection of dresses but not as many tuxes. Everything turned out beautifully!

There dress selection was absolutly amazing. Some of the most beautiful dresses in Indy for a reasonable cost

It is a very cute shop. The dresses are not super expensive, as you might think walking into the store. The people working there are very nice and willing to help. However, my problems came once I ordered my dress. I tried it on the day it came in. The owner of the store came over and started pinning my dress for a bustle. I did not ask her to do this, nor did I want her to. I just wanted to enjoy the fact that I got my wedding dress. She told us that they would not alter the dress if it was not paid in full. So, we did not finish paying for the dress, since we did not want the bustle put in yet. However, when I went back in for my second fitting, the dress was missing. It was no longer at the store. They had sent it to the alterations shop. They refused to let me come back the next day and try it on unless I finished paying for the dress. Of course, I refused to finish paying for a dress that it seemed like they lost. So, I scheduled another appointment for the following week. I wanted to pay for the dress and take it with me that day. However, their system was down and they could not locate their copy of our receipt. So, they wouldn't let us pay for the dress. Which meant that I had to come back yet another day. It all worked out in the end. They did make us pay for the alterations. I didn't fight it too much because I just wanted to take my dress and be gone.They were a fine shop. I wouldn't highly reccomend them. But, I wouldn't completely discourage you from using them. Just be careful and keep records of everything they do and don't do!

Nancy's Bridal Boutique had a nice variety of dresses, but I was not pleased with the service that I received. I had ten bridesmaids, so we spent quite a bit of money. The woman who waited on us said that ulterations would be included in the price of the dress. When the dresses came in that changed. They told us that hemming was not included because that is a different type of alteration. I was not pleased.

I found my dream dress at the small boutique in Indianapolis. I knew it was the one on the day that I first visited the shop, so I was given a 10% discount off the dress. The dress took about 5 months to come in, and I did need alterations. I went in for my first fitting in July, and my second fitting was in August. I had to change my appointments several times since I was out of town and was trying to arrange as little travel trips as possible. Nancy's was very accommodating, and always worked around my schedule. On the second fitting, the dress fit like a glove, and I was able to take it home. I would definitely recommend stopping into this little boutique. They had a wide variety of dress for every size.

Loved the dress but that customer service was not very good. It seemed like a few of them had bad attitudes. But once we started looking at the dress we were ok. Maybe that was due to the fact that none of the employees were with us. They really need to work on the customer service. They have a great selection and a very nice store. They would get A++ if they get a few new employees

Beautiful boutique, helpful, caring, and patient staff, Gorgeous high quality dresses on a reasonable budget. Would highly reccommend!

They were very nice and helpful. I enjoyed working with them. The only issue I had was that they didn't order my bridesmaids dresses for several months because they thought I had another bridesmaid, which I didn't.

Very helpful staff and did a nice job with ordering. This is a busy place though so go during the week and not in the evening. Sizing was a bit off with a few girls between what the staff stated and how the dresses fit.

When planning my own wedding, Nancy's were so kind and helpful. They have a great selection of dresses and let you take your time when trying to make a decision. Thanks Nancy's!