The stars reflects the questions on \"quality of service\", \"responsiveness\", professionalism, value, flexibility. I have it all 2.5 to 3 stars because the shop is not the most responsive nor has the best service in terms of listening to the customer.\r\n\r\nThis review is for their final product which I am pretty happy about - that deserves 4.5stars. \r\n\r\nNatalini Flowers is the most expensive florist I spoke to, but yet I went with them because of the photos I saw online and in their shop. The owner is extremely busy and doesn\'t seem to stop and listen and try to fully understand what you want.\r\n\r\nOn my wedding day, I feel like I got \"half\" of what i envisioned, but nonetheless it was a beautiful decoration and it looked like a high class florist/wedding. My wedding decoration was not what i truly wanted but they also didn\'t dissapoint me in the sense that my wedding looked fancy because of the arrangements I received.\r\n\r\nOverall, if I had to do it all over again, I would still hire them, but I need to make sure the owner really hears what I have to say and ask her to give me HER vision and repeat it back to me. \r\n
Crispy at Natalini Flowers is amazing. She makes beautiful arrangements with passion and love. I've used Natalini Flowers for most of my weddings. She is very passionate with her work. She gives you more than what you paid for. I love Crispy. If you want your guests to say "WoW" at your wedding, you have to use Natalini Flowers.