NYC Photobooth

The photobooth was the hit of the party! I highly recommend getting the prop package. Our guests LOVED it!!

We hired NYC Photobooth for our July 2008 wedding. The booth was a hit. The guests loved it, and were able to take the momentos home. They made us a great book as a keepsake that many of the guests signed.

The only thing that was questionable was that they provide a staff member to assist with the booth throughout the evening. He was extremely polite but dressed in jeans and a regular shirt. I would expect staff attending a wedding would be more professionally dressed.

Other than that one issue, the service was great. People still remark on what a great idea it was years later.

The guests loved the photobooth (especially the kids). However, the reason we decided to splurge in the first place was because we wanted to be able to actually keep copies of the photographs - we spent about $2400 for the whole experience, which was supposed to include a CD containing our images. We paid for a less expensive photographer anticipating these shots would comprise the majority of our photo memories. It is a high price to pay to NOT obtain copies of your own photographs.

Two months later, after not receiving the CD, I called, only to find out that the photo images were "corrupted". Apparently, more than half of the photos were not saved (I have yet to receive the CD, so I do not know the exact percentage saved, if any). There was no communication by the company to me (which gives me pause as to whether they were honest about the number of photos actually saved).

In sum - the company (1) failed to communicate their error to me; (2) failed to give me an adequate explanation as to what happened (they told me that this has never happened before, and did not know whether it was a computer or machine error - not very credible); and (3) failed to contact me to offer a refund until after I called looking for my CD. I have not yet resolved this problem with the vendor.