The woman that was helping me plan my wedding had find out the Bridal shop was closing through the newspaper. I never received a call , email or any form of communication about the bridal shop closing. At this point I still haven't receive my dress and I was a little concerned about them ordering my dress. They were discounting and selling ALL the dresses in the store and accessories. They didn't know if my dress was going to come in on time before the store close, so they were going to have me come to the owners to pick up my dress not delivery it to me or ship it to me. I don't know what they did , but the store received my dress 1 1/2 before the store close for good. Apparently this was a family owned business (mom and pop) and the children of the parents wanted the parents to sell the bridal shop.
Ocone's was wonderful to work with in the store. The owner and consultant were flexible, personable, and helped us find the perfect bridal gown and bridesmaid dresses to meet our needs. We were very disappointed in the service after receiving the dresses. There were issues with the cuts of 3 bridesmaid dresses. Rather than try to understand the issue, the salon was dismissive and unwilling to help come up with a workable solution to make the dresses wearable. I was very disappointed in the lack of professionalism from the salon and was shocked to have received this service based on my in-store experience and the experience of others who chose Ocone's. I would still recommend this shop to shop for and purchase wedding and bridesmaid gowns, however I would encourage brides to go outside of the shop for alteration services.
To Mr. and Mrs. Ocone and Lydia, I just wanted to thank you for helping me order and tailor my wedding dress. I went to many stores in DFW looking for a dress. I did find my dress (the cameo pink one) at another store, but ordered it from your store since I liked your store the most. You were very helpful! Thank you
I loved Ocones!
I live in Georgia but plan to have my wedding in Texas with my friends and family, and they have been wonderful to me an out of state bride to be!
I made an appointment during a week day. I had a specific dress in mind and they were the only shop in the area that carried it. I came in and Lydia was finishing with another customer but I was greeted warmly and asked to fill out a customer card. When I was finished I was shown to the dressing area and asked to go ahead and pick out anything that I wanted to try. When I looked for THE dress I had asked for at first I was disappointed because I couldn't find it, but that was only because wonderful Lydia had already pulled it for me! She didnt even blink when I chose 5 others to try on and asked to try on the one I had pre-picked last.
The one I picked was a corset gown and she made extra sure that it looked wonderful before I went out to show my mom and matron of honor. My mother ordered the dress that day with no problems and the dress came in months before expected!
I just called because I thought I needed to make and appointment for a fitting, but they advised me to wait because my wedding is so far off. Then told me I could come in anytime to see my dress and try it on!
I think they're wonderful!
Dear Mrs. Ocone, Vicki, Mary, Staff, It's been 2 weeks since Courtney and Joel were married, and I am spending a lot of time replaying the wedding over and over in my mind. It was perfect in every way, and she was a beautiful bride. She was stunning. Thank you so , so much for the wonderful service you all provided us; from the first day we walked into Ocones, waiting for the very last day when I picked up Courtney's freshly steamed gown for the ceremony, you all have been a joy to work with. All of you helped us at one time or another in our many visits to the shop and in turn the dress turned out magnificent- everyone loved it! We have been telling everyone "Ocones!" Vicki, thank you so much for your kindness and patience0 you were never anything but super pleasant. You didn't seem to mind that Courtney tried on a million gowns before she found that perfect one! Mary, thank you for fitting the dress to Courtney so that it appeared that it was made for her very body. It was beautiful and perfect! Mrs. Ocone, your staff is wonderful - we have truly enjoyed our association with you all. I'll try to come by and show you a wedding photo, but for now, please accept our heartfelt thanks.
Dear everyone at Ocone's, Thank you so much for making this time in our lives so special! I received so many compoliemnts on my dress and veil. I told everyone to come see you for dresses! You were all wonderful and I will miss seeing you. Good luck this wedding season!
My bridesmaid found this store, and after looking at reviews I was hesitant to check it out. I hadn't had any luck at other stores (i'm very petitie, so dress shopping hasn't been my favorite part!) so figured I'd check it out. I can't stress this enough-- They have been NOTHING BUT WONDERFUL. They made me go from hating dress shopping to absolutely LOVING IT! I have went up there 3 times already (I wanted to show my mom and bridesmaids the dress) and they have been incredible every single time!
Not to mention their selection-- the store itself is small, but PACKED with so many different styles of dresses that I didn't see at the other stores!
On another side note, my dress came in 3 short months! I couldn't believe it ! They have gone above and beyond my expectations, and I couldn't be happier.
I love this little shop! You have to check them out!!
Mr. and Mrs. Ocone, I can't begin to explain to you, how greatful I am that I called you answered and we were able to do business! I must say, the two of you have a way of making people feel special, comfortable and well cared for. Brian and I will always remember you and think fond thoughts of you. You made my dream dress - mine! Thank you, and take care!
My sisters and I have shopped at Ocones for several special occasions and have always received wonderful treatment. The dresses are beautiful, service is great and prices are reasonable. What more could you ask for? I would recommend every bride stop by Ocones.
I know each bride has their own experience and taste, so if you are a girl who prefers personable, laid back people, this shop is for you. I LOVED how my sales girl was not pushy and left me with many options. She was never sales-like, nor made me stay in a dress forever--that is one thing I can't stand when I have been places. If a dress is not me, I do not want to sit there discussing every little detail of the dress, I want to try on the next one! She let me do this and I tried on 5 dresses in less than a hour and even my sisters tried on 6 or so bridesmaid dresses in an hour.
Ocone's is a small boutique that strives to give every bride personalized attention. The consultants help you pull dresses and the merchandise arrives when promised. My dress is one of the most beautiful gowns I have seen and everyone thought it cost a fortune when it really did not. I had a custom veil made to compliment it and could not have been happier with the overall result.
I bought my wedding dress from this store and found a beautiful dress off the rack for a great price. They had a pretty good variety of dresses, although other stores have more variety. I would definitely recommend checking them out, but do your homework first as I've seen other reviews on them that weren't very good. I did not have an issue, but it seems others have. Also, I did not take my dress to them for alterations because I heard many bad things about their alteration services. Instead, I took my dress to Tailoring by Rios in Fort Worth and he was absolutely AMAZING. See my separate review for him.
Dear Ocone's, (Barbara and Staff) As "promised" I wanted to send you a picture of the gorgeous dress I picked out at your store. Your staff was wonderful through the entire process and made me feel special everytime I was in the store (no matter what) Wish me luck next Saturday!
I love this place. Its so nice and the upstairs alterations department is AMAZING! They made my dress fit like a glove. They were just amazing. My sister brought her dress there two years ago so I had to see if they could do the same for me. They were packed when we went but it didnt matter, we were taken care of and the dresses were so pretty and reasonable. Id go there for the best selection and value around the area. And I can't thank the alterations department enough. Truly talented woman up there.
Fantastic Customer Service My wedding was September 2010 and I went to several bridal salons searching for beautiful dresses for my bridesmaids. Every single salon disappointed me with their limited selections and lack of customer service skills. I was so overwhelmed and extremely worried because I was running out of time and energy. I was reassured that an entire new staff was on board and that I would be pleased. Pleased is an understatement! They knocked my socks off with the timing of my order, the quality of the dresses, and the professionalism throughout the entire ordeal. I am so happy that I didn't let the negative reviews sway me away because I would have seriously missed out! I love this bridal salon and I will definitely reccommend to anyone planning a wedding!!!!!
I really liked Ocone's. It has been in business forever and the people there are all very sweet and helpful. They have a lot of gorgeous dresses. The only thing that I wasn't 100% satisfied with were the alterations. Their lady is great at what she does, but when I picked up my dress for my bridal portraits, she hadn't finished everything that needed to be finished (after 4 fittings). I even asked to come in the day before they steamed it so that I could make sure everything was good... and when I came in she hadn't done the alterations yet, which made it pointless. Then, my bustle broke at the beginning of the reception, but I am told that is really common, so that may have been out of her control?
Overall, if I had it to do over again, I would definitely still use Ocone's and their alterations lady (she really is good!) BUT I would just be a little more persistent than I was.
I found my dress here and fell in love with it. We ordered it- it took about 3 months to come in. The alterations are done by Marie and she is so talented. The dress is strapless and I wanted some shear cap sleeves/gathered straps. I brought her the material and a picture and she made it for me. The dress was perfect!
After looking all over the DFW metroplex for a wedding gown, I walked into Ocone's Bridal and found a dress on the $99.00 rack! The dress needed alterations and I was concerned that the alteration fees at Ocone's would be too high so I found another seamstress to alter the dress. Unfortunately, the alterations were poorly done and the dress did not fit well $425.00 later in spite of the name of the business (Perfect Fit Alterations). I took the dress back to Ocone's and Mary, their seamstress, was able to save the day altering the dress to fit much better. The christian environment at Ocone's was evident the minute I walked into the store.
Afetr i purchased my dress they seemed to want nothing to do with me.