Omni Shoreham Hotel
The Omni Shoreham is a perfect venue if you're looking for a combination of an outdoor ceremony and a indoor reception. The garden/gazebo and the empire ball room where our ceremony and reception took place was breathtaking. The staff was extremely helpful from the moment we arrived and my point of contact, Dominic Sanchez and Lori Amery was incredibly responsive to all my emails. They worked extremely hard to make sure all of our needs were met.
I had two tastings to assure that all the food met my expectation and at the second tasting, the chef nailed all of the recipes I provided to them. On the night of the wedding as I walked around to all the tables to greet my guest, everyone was telling us how great the food tasted. After the wedding, the groom and I continued to receive compliments by email about how great the food was. The flavor of the food was very important to me and the catering department nailed it! Some of my guest are already talking about having their future events there because of the location and the food. Thank you for making our wedding amazing!
I was one of those girls who picked their reception site as a child and having my reception here was my dream. The Omni was the first venue we looked at and although I was forced to look at others we all knew this was the place. Everything was absolutely perfect! We started looking over a year out and Lori Amery was amazing from day one. She always kept in contact about everything and the hotel had some coordinator changes while we were planning(we dealt with Haydee at first but then Dominic) but you would never know. Everyone was up to date with everything we had done before the changeover and Lori facilitated it fantastically. As wonderful as the planning was, the day of was even better! Lori, Dominic, and all of the staff were AMAZING. The food was phenomenal. Our guests are still talking about how great everything was and it's 2 months after the wedding! You definitely get what you pay for. I think what made things even more special was their attention to detail. My husband and I had a specialty drink that my husband created and they did everything in their power to make it perfect(and did!). There were a few things that my husband loved as well.. 1. TEMPURA SHRIMP. 2. All he needed to do was turn and the staff were there asking him what he needed(they were super attentive). 3. Everyone was SO friendly and professional. 4. We got plates sent up to the room after the party so we could eat after the event. 5. Did I mention tempura shrimp? I think he was more excited about that than getting married. :) All in all the Omni Shoreham is an absolutely amazing venue and if I could do it all over again I'd still choose to have my reception there.
My experience working with the staff at the Omni, food and beverage services, and accommodations staff was truly first class. At first my husband and I weren't sure if we wanted to book a wedding venue to serve as both the ceremony and reception sites, but we saw the outdoor gazebo, water fountain, and gardens, we fell in love with it all and decided to have both onsite at the Omni.
During my experience my main point of contact was Dominic Sanchez. He was absolutely amazing to work with. He made the whole experience worthwhile. He had excellent ideas, put me in touch with fabulous vendors he recommended, was extremely responsive, professional, courteous, patient, and I always felt he genuinely had my personal interests in mind. The day of the wedding, I know he was put in a tricky position - with balancing the very hot conditions outside, with our interest in still wanting our wedding ceremony to take place outside. He worked with my wedding coordinator to devise a new plan that kept hotel staff and guests cool, and limiting everyone's exposure to the heat. He was absolutely fabulous, and our guests are raving about everything. Dom remembered details from our conversations, and left nothing remaining or forgotten.
We had a first class experience working with other hotel staff as well. Our food tasting experience far exceed our expectations in terms of service and quality. The staff were courteous, friendly, and professional. We had white glove service all the way. Staff who helped us with booking our room block were friendly and efficient as well.
Our wedding day turned out to be one of the best days of our lives - a huge success with no regrets - and everything we could have dreamed of. I highly recommend the Omni Shoreham Hotel to any bride and groom seeking a first class wedding experience in Washington DC. If we could do it all over again (and we had such a fabulous day, we wish we could!) we would choose the Omni Shoreham and wouldn't work with anyone other than Dominic Sanchez. If you work with him at the Omni, you will truly have a great wedding planning and wedding day experience. Our guests loved everything about the ceremony and reception. They are still raving about the food and service, calling it an A++++ wedding!
Another benefit to having our wedding at such a historical hotel that's been around for 80 years is we know it will be there for years to come. And we look forward to visiting often, likely for our anniversaries, and reliving our magical day.
Beautiful setting, very responsive to my needs, really has that "old DC" feel and all of our out-of-town guests thought it was the greatest. Highly recommended. A few kinks here and there, nothing major, but nothing is ever going to be perfect. This was very close!
The Omni Shoreham was the absolute perfect place to get married! Everything about it made it the perfect venue. The beautiful ballrooms and grounds, the food, the amazing service, the location and the package made it the best celebration ever.
Haydee Gamez was above and beyond the most professional, kind, easy to work person with the most positive attidute of I have ever met in my life. She had only been at the Omni for a few months when we met her in September to start finalizing details and with her knowledge and how she took ownership, you would have thought she had been there for years. Everyone at the Omni was always quick to respond to any emails and phone calls. During the wedding the staff exceeded my already high expectations and Haydee was on hand to see things through.
I wanted to get married in DC to have a place for the out of town guests to enjoy and have an easy place for the in town guests to get to and I didn't want a ballroom in a basement. The Omni was perfect and the Out of town family appreciated the proximity to the metro as well as the zoo and other places in dc. The ballrooms were beautiful and loved the big windows all around and balconys. My guests alos loved the uniqueness of the historic hotel and the rooms and the grounds.
The food was amazing. We were blown away by the tasting and the choices we had and we appreciated the flexibilty in the salad to add a new componet. The hor dourves were my husband's favorite!
The only issue we had was with our room block but that had to do more with the 1-800# and Haydee and the team at the Omni tried to resolve as much as possible when we notified them of the issues.
Choosing a venue was one of the most important choices for the wedding weekend and I am so glad that we choose the Omni Shoreham and had the opportuinity to work...
I got married on October 8 2011 and the Omni, and myself had spent about 10 months planning my reception. I am Catholic so I got married at the Immaculate Conception church (also the only church that allowed me to get married at 4pm) but had a beautiful and exquisite reception at the Omni. We had 206 guests in the blue room and they provided the dance floor and the food. My bridal party and I had exclusive waiter/bartending service while everyone was at cocktail hour and we were taking photos. I had William Grace (best wedding planner in DC!!!) as my right hand man keeping the whole day flowing smoothly and helping me decide every detail (which can be very overwhelming)! The ballroom was decorated beautifully! Clevette Colclough was amazing and incredibly sweet! All the people at the hotel are NICE and very accomodating. I stayed in the bridal suite Friday night and Saturday night which was awesome because most of our guests also stayed at the hotel. We were able to acquire a $149 rate per night at the hotel. We had a lot of out of towners so we were taking up a lot of rooms. When the reception ended, Sean (the groom) and I were welcomed with Red petals and chocolate covered strawberries and champagne in our suite which was large! I actually got ready in the suite on Saturday Morning and there wasnt a mirror for my hairstylist to use in the room so we called the front desk and they found us a large mirror we could use! They were so accomodating.
The only thing that was a little hectic was that their booking systems sort of crashed and people had some problems checking in on Friday night. But the Omni was still able to keep organized and on top of everything. The Omni also gave us 4 free nights at one of their properties either in PA or Cancun Mexico for having our reception there. NO ONE else will offer something so special to you - I am sure of it! They really know what they are doing here and really care about making you happy and giving you what you want!!! It was an amazing experience and I wish I could do it all over again!!! :)
I was married on October 8, 2011 and contracted guest accommodations with the Omni. Given the inconsistencies in attention to detail in my experiences there, I warn that couple's to be aware of:
- My guests were charged $169 a night, not $149 as another bride the same weekend was charged...
-When our reception ended, we were not welcomed with Red petals...etc.
-The "personal" Omni contact was no where to be found the day of my wedding or the night before when I called to ask him for help.
-The day before my wedding, I went to my room only to find someone else already staying in it at which point, I had to leave for my rehearsal dinner having no hair done, no makeup done, as I had no where to get ready.
The Omni's reservation system crashed the day before my wedding =
1. They were not able to keep organized: my welcome bags were not delivered, 2. Incorrect charges on my credit card which, a month later, they did not refund despite numerous phone calls reassuring me that my card would be refunded that day. It caused my family to contest the charges with the credit card company.
3. Six different guests walked into rooms that were already taken.
In conclusion, I married the guy of my dreams that weekend. Does not having rose petals waiting for us in our room ruin that memory? Of course not. I am able to keep this all in perspective. But from a business stand point, the service was erratic and I am frustrated that a month later I am still having billing issues while calling different departments trying to get a phone call. If you are a Bride who is hoping for a fairly trouble-free, professionally handled wedding weekend you might be more likely to find...
Absolutely LOVED our experience at the Omni Shoreham Hotel. They made my wedding more wonderful than I could have imagined. It was gorgeous and they truly went above and beyond. The staff was absolutely amazing. So well organized and just perfect. I could go on forever. Our guests absolutely loved everything, it was great. A few minor issues, but they were happy to fix them when we brought them to their attention. Just a great time and a fanstastic place!
The Omni Shoreham was a dream place for us to have our wedding and we are so thankful we were able to have our wedding there. We were treated wonderfully by the staff and especially Sarah Kennedy who was our main contact for our wedding. She organized everything we needed for the big day and everything was impeccable and flawless. The hotel is classy and elegant. The outdoor gazebo is gorgeous and the Empire ballroom was perfect for our reception. The bridal suite we stayed in was fit for a King and Queen with views of the National Monument, a large balcony and ample rooms to get ready in on the big day. The food was absolutely top notch - esp the filet mignon. Day of, not only did we have Sarah to help us, but Herb Cupo spent the day with me as well as our parents ensuring all of our needs were met and my dress train was gorgeous at all times. He brought me water all day with straws in it to make sure my lipstick would remain on and his demeanor was so very calm and friendly which helps ease any wedding day nerves. These were things we had not expected in any way. We had a morning after brunch which was also wonderful. Our time spent there will and how we felt because of the service will never be forgotten. Thank you for a perfect wedding!
I loved the Omni Shorham outside Wedding Venue. However, the service was less than ordinary. So many things went wrong. I was extrmemly disappointed. They even served the Groom Crab- Which they were told on multiple occasions that he is allergic to crab. Many guest did not get thier welcome bags and even our holding room before the ceremony was double booked. Brides save yourself some trouble- I wouild pass on this venue.
My husband and I were married on Saturday, June 11, 2011 at the Omni Shoreham Hotel in Woodley Park. It was the best day of our lives! In the beginning of our search for a venue, I envisioned getting married at a museum or some other building in DC, but after some more research, I realized a hotel is definitely the way to go. Everything you need is available in one place. From the moment we walked into the Omni Shoreham lobby, we were hooked. It was absolutely gorgeous. We went outside to the gazebo that looks over Rock Creek Park, and it was so beautiful! The Omni Hotel has the largest outdoor space in DC. We went with the Palladian Ballroom with the Diplomatic Room for the cocktail hour. There is a cute terrace that connects the two, and overlooks Rock Creek Park. It’s a perfect space. We had a great rain plane in place, which is key since we ended up having to hold the reception indoors due to rain. We got married in the Diplomatic Room and used the Birdcage area, that looks out over the pool, for the cocktail hour. Even with the rain, I didn't care, I loved both set ups so much. It was perfect!
Abby Wells was the catering director, and she could not have been more helpful. She had a great attitude and was so easy to work with. She was patient, kind, creative, and flexible. She is the best! We were so thankful to have her by our side on our wedding day. Herb Cupo was outstanding. He was there every step of the way to make sure we felt at ease-making sure I had water right before entering the room for the ceremony to making sure we followed all the right protocols through out the night. Thank you to the Omni! We could not have had a more perfect wedding day!
I cannot say enough wonderful things about the Omni Shoreham and Abby Wells, senior catering manager! They made my wedding day the best day of my life! Because of Abby and her team, I was able to enjoy the day, my guests, my party and most importantly, my new husband. I opted not to have a wedding planner for my wedding and planned everything myself. I could not have done this without Abby and her team. Her team ended up being my day-of planners and in the end having a planner would've been an extra unnecessary expense. They were also great at working with all my different vendors and made sure to set up everything with them far in advance. I did not have to do any last minute communication at all. I highly recommend the Omni Shoreham for your wedding. Thank you so much to the Omni Shoreham, Abby Wells and her team for making the best day of my life possible!
My husband and I are extremely happy that we picked the Omni Shoreham for our reception venue. We had a lot of out of town guests and this was the perfect location for them to stay. The wedding rate was very reasonable and the hotel is large enough to accommodate all of our guests. We couldn't be happier with the hotel. It is beautiful and the perfect setting for a traditional reception. William and Lori were accommadating to our requests and worked with us to make the day perfect. The food was delicious, too!
My husband and I got married at the Omni Shoreham on 5/28/2011. It was truly the most amazing day of our lives. It was perfect, and exactly what I have forever dreamed of. It was the perfect setting. The gardens in the back overlooking Rock Creek Park are what hooked us at first, along with the gorgeous terrace, the grand staircase, and the beautiful fountain that leads down to the gazebo in the garden (where we were married) which all together looks like a setting out of a fairytale. Once we got the grand tour of the hotel and learned more about it's history we fell in love. My husband and I are both from the MD/VA area and we've lived in DC for quite a while, so we truly wanted a traditional DC wedding. The Omni Shoreham was the perfect setting.
We worked with Abby Wells, our contact at the Omni, she was AMAZING! She is the sweetest person in the world. She is so much fun, and had amazing input and suggestions when we needed it. She was key in putting our day together, she helped make it all happen! She was on top of everything, she made sure my wedding planner had all the information she needed, and she made sure that our day turned out to be what we wanted it to be. I can't thank Abby enough for all she did.
The service at the Omni was phenomenal. From the wait staff, to the concierge, to the bellhop, to Abby, everyone was so kind and very very helpful. The food was incredible! We had an amazing sit-down tasting of all our menu options prior to choosing our actual menu. The food was delicious, our guests raved about it! We have a choice of entrees for our guests, filet, chicken, or salmon, all of which we heard amazing reviews.
The cocktail hour was held outside on the terrace just off from where we held the ceremony. It was amazing. The reception was in the Empire Ballroom, which turned out to be even more beautiful than I ever could have imagined, thanks especially to DaVinci Florist and Lighting (see review) who made the room look like a platnium wedding! Our band Rocked (see review for Retrospect), and again, the service and everything came together thanks to Abby and the Omni!
We were on a budget, so from financial standpoint (after doing a lot of research and after going on many visits to lots of DC hotels) it was obvious that the Omni was the best venue, with the best service, for the best price, hands down! I highly recommend the Omni Shoreham!!!
I had my ceremony in the gardens of the Omni Shoreham and reception in the Paladian room in the hotel. The venue is amazing I received so many compliments on the beauty of the gardens, terrace where the cocktial hour was held, and reception room. I was looking for a very DC venue and with all the history of the Omni it was the perfect location. I worked with William Grace for the majority of the time prior to his departure and he was amazing and responsive and worked with my budget. Other venues I contacted ignored my calls and emails once they heard I had an actual budget. The staff at the Omni are so friendly and amazing to work with from the staff that served us the food at the tasting to the Banquet Manager, Herb, who took the time to get me some water while I was waiting to make sure I was hydrated.
I was weary of the food since hotel food doesn't have the best reputation but I was happly suprised how deliscious everything was and how flexible the chef was who created anything I asked gor including mini burgers, tater tots, and whoopie pies for a late night snack, pecan pie for dessert per my husband's request (his favorite), and white sangria for the cocktail hour.
I ended up getting married on a Friday which helped with the food and beverage minimum significantly which can be a little pricey. So if you have a budget don't rule out the Omni. I also used the majority of their vendor recomendations all who were amazing. Overall it was a fabulous experience working with the Omni and we had an amazing wedding!
My husband and I had our wedding reception in one of the ballrooms at the Omni Shoreham and we couldn't have picked a better place! We worked with Lori Amery throughout the entire process, who was so accommodating, incredibly responsive, always willing to help..she did a wonderful job coordinating the whole event from start to finish. The Omni's staff were so kind and courteous and helpful (ALL our guests commented on the great staff), they went out of their way to accommodate our every request. Our package was an incredible value for the price we paid- although it is not a cheap venue, it is worth every last penny. The room looked gorgeous, we got a great promo rate for our guests for the weekend, we got wonderful perks for the weekend and more. I can't stress enough how impressed all our guests were with the hotel, their professionalism, the rooms, the gardens, the food. The night was perfectly coordinated and we couldn't have been happier with the Omni. We will DEFINITELY be booking at Omnis in the future!
My husband and I could not be more thrilled with our experience at the Omni. We originally picked it because it has an outdoor patio space that was perfect for cocktail hour and the ballrooms that are a little unique. However, we didn't expect such a high level of service and were totally blown away by the whole experience. Sarah Kennedy was our catering manager and did an amazing job. She spent a ton of time with us in the weeks leading up to the wedding making sure that everything was perfect. We heard from a number of guests how much they liked the hotel. We were given the royal treatment the entire time we were there. Overall, I would recommend the Omni to anyone. We couldn't have asked for a better wedding experience.
Every step of planning my wedding was effortless because of the staff at the Omni. I started planning our wedding with William Grace. He guided us through the process and never put pressure on us to spend more or over our budget. The Omni is so beautiful that it does not need many other bells and whistles. When William was offered a fabulous job opportunity a month before our wedding, many brides would have flipped - but the Omni was so professional, I knew that his replacement would make my day wonderful. In walks Abby Wells. She is top notch, willing to go the extra mile and wants to make sure that the bride and groom are happy with the decisions without stressing over tiny details too much. She was a pleasure to work with.
I also have to give huge props to the staff in reservations and rooming at the Omni. Ellen Campbell handled our room block of 50 rooms during peak cherry blossom period splendidly. All hotel bags were delivered to the room on time. Every guest mentioned what impeccable service the hotel provided overall. It was a DC classy wedding and the Omni helped to make that happen. I do not regret choosing this venue for one second.
Ask for William Grace! He made our wedding perfect and made sure I was the happiest bride that ever walked the earth! The planning can take a lot out of the fun when your inner "control freak" kicks in........ but he made sure I was "cool as a cucumber" the day I said "I DO"!
I wish I could have just a few more hours with my perfect day.
William Grace was an amazing coordinator and a pleasure to work with! The Omni is the most elegant venue in DC. The staff were all extremely professional and helpful. Our wedding was the best day of my life- and all of my guests had a blast!
The experience at the Omni utterly surpassed every expectation!!!! The location is perfect!! The hotel is GORGEOUS!!! The Wedding Coordinator - William Grace - positively walks on water!!!! The rest of the staff from Herb (the Banquet Captain extraordinaire!!) to the server at every table was extraordinarily accommodating!!!! EVERY guest out the wedding raved about the food, the ambiance, the service...everything!
We had our reception at the Omni Shoreham Hotel, and the evening could not have been more amazing. From the beginning of the planning process, we worked with William Grace, who went above and beyond to help us, provide advice, and make sure everything was taken care of exactly to our liking. He was absolutely fantastic! The other people at the hotel who we worked with exceeded our expectations as well, including Ellen Anderson (she worked with us on gift bag delivery and the brunch the morning after the wedding) and Herb Cupo, the banquet manager (he was incredibly attentive the night of the event and made sure everything went off without a hitch). While the Omni is indeed an expensive venue for hosting a reception, it is a) first class and b) similarly priced to other luxury/higher end hotels in the city. Also, William really worked with us to make sure we had an exceptional menu that also worked within our price range; he was incredibly flexible and helpful. All in all, we can't say enough good things about the Omni and the staff at the hotel. Our day was just perfect, and I would highly recommend speaking with William Grace if you're considering having your ceremony and/or reception at the Omni.
All I have to say is William Grace is truly the best at what he does! The Omnishoreham is the most breath taking place to have your wedding in DC and coupled with William makes for a truly extraordinary experience. They go above and beyond for their customers and are true professionals at what they do. My husband and I are very big on customer service and the Omni carried this out the whole way through. It rained on my wedding day and ordinarily I would have gone into a huge panic, but William put me at ease and made sure I was still able to have the outdoor garden wedding of my dreams in time before the rain hit and moved the cocktail hour indoors without me having to worry about a thing. Whenever I sent him emails or called him his response time was always extremely quick, which I greatly appreciated. I had a lot of out of town guests and they couldnt help but say that my wedding was the best wedding they have been to and the best wedding food they have ever had. William created a great duet of filet mignon and chicken for my guests that everyone raved about. In the Washington, DC area weddings by far are not cheap, but the Omni gives a great package that is extremely valuable and doesn't leave you feeling you didnt get your money's worth. I truly recommend William and the Omnishoreham for any happy couple that is planning a wedding!!
The Omni is an absolutely beautiful hotel. I loved my ballroom!!!
William Grace is a FABULOUS person to work with. Since the first day I met him he has been the most helpful person throughout my wedding. Any questions or concerns I had, I would call or email him and would get a response within a couple minutes. The day of my wedding went wonderful due to William. The day of the wedding our waiter Herb was just as fabulous. He was always checking on the bride and groom to make sure everything was ok. Bottom line is having your wedding at the Omni Shoreham Hotel is highly recommended especially is you are dealing with William Grace. He is FABULOUS!!!!
We had our wedding at the Omni on January 2, 2010 and it was wonderful. The space was beautiful and the event staff extremely helpful. We had a couple of frustrations during the planning process where we felt a bit nickel and dimed or where we felt that we were not getting all of the necessary information at once, but for the most part is was very easy. We worked with William Grace - he was great. He helped us make decisions and I knew the day of the event would go smoothly because of him - which it did!
There was a slight problem with some of the rooms upon check in - my parents and Kevin's parents were not able to check into their rooms for several hours. Kevin's mom didn't even have time to shower before the rehearsal. So that was not very good, but the hotel upgraded them to presidential suites, has since been very apologetic and have offered to comp our rooms at another wedding we will be attending there.
Other staff (Herb and Matt) along with the servers and bartenders, etc were great. The food was wonderful and the atmosphere just what we wanted. We could not have asked for a better wedding.
We had our wedding at the Omni on October 17, 2009. From our very first meeting at the Omni Shoreham in November 2008, all the way through to our wedding day, the entire team at the Omni was nothing but attentive! My husband and I could not be more pleased with how our wedding day turned out. William Grace, the hotel wedding consultant, was beyond helpful and always returned every email and call within minutes. He was full of information, hints, and tips and his work was invaluable to us. The rest of the Omni team was great too. Vanessa, the room coordinator always wrote back within hours with up to the minute information about our room block.
Although our wedding day was a rainy, cold day, the setting at the Omni was anything but cold. The room looked phenomenal, the food was fantastic (honestly, my favorite part about wedding planning was my tasting at the Omni Shoreham), and the staff went above and beyond. We cannot recommend this venue enough. Everything they did helped to make our wedding the most perfect night of our lives.
I absolutely loved working with the Omni. The staff was incredibly professional and attentive. I worked with William Grace and he knows weddings inside and out. He was always willing to offer a suggestion and made my vision come true. It is a bit expensive to get married there, but it was totally worth it for me.
We had an amazing experience with the Omni. From start to finish it was everything we thought it was going to be if not more. The gazebo area was breathtaking for an afternoon ceremony. Our event planner Lori kept up with all the pre-wedding plans. She answered when we emailed or called also she was helpful when we asked for her advice. Putting the menu together was a lot of fun and the tasting was great. On the day we received everything we had agreed on in earlier meetings. The quality of food was exceptional even for the pickiest of eaters. Our guests are still talking about how good the food was specially the crab cakes which we had for an appetizer. The Omni staff were flexible when dealing with us, they were able to pull together when the timeline changed on the day of our wedding. Our ceremony ended about 20 minutes earlier than scheduled (it was a hot day) and they were able to change the schedule accordingly and maintain the flow of our day taking us from the ceremony through the cocktail hour and into the reception without a hitch. We had a great day and so did our guests. I recommend this hotel and their staff. We were really happy with the outcome and would work with them again.
First off, this venue is absolutely gorgeous if you're lucky enough to have your wedding outdoors in their garden/gazeebo area - although the cost to have your ceremony is quite steep at $5,000. Our wedding coordinator was not as detail oriented as one would like. She was great in person, but over email and phone - going over the details was painful. We had to continually clarify things, reiterate and remind her. She would quote one thing over the phone and totally say something different the next day. We quickly learned to get things in writing with her.
So on our wedding day, I have to say she really worked her butt off to make our ceremony run smoothly. The reception ... ran smoothly as well ... but our dinner was another story. Some of the salads didn't have candied walnuts, our intermezzo didn't have an almond cookie in it and the vidalia onion soup with lump crab meat - half our guests didn't get any lump crab meat!!
On top of that, when we returned from our honeymoon and checked our credit card statement, low and behold, we find that the Omni over charged us.
We are still trying to get that squared away, as well as compensation for the issues with dinner service.
This is a very difficult review to write because we had a bad experience from the start and ended with our dream wedding. Our experience with the Omni started off really bad...no returned phone calls, etc. In fact, from the moment I saw the Omni and the outdoor gazebo, I knew I wanted to get married there. They made it so difficult on us, we started looking elsewhere. Eventually we came back and signed the contract. Vanessa was a little difficult to work with at times during the planning process, but she made up for it the day of our wedding. The service at the Omni was exceptional. The waitstaff was professional, yet fun. The food was delicious and the Omni worked with us by making changes to the set menu. Eventhough we had some tough times with them, I'm so happy that we stuck with it!
After initially getting dropped by our first vendor (Bethesda Hyatt), I was so happy to find the Omni Shoreham Hotel! The staff is incredibly friendly and helpful. When I first went to look at the Omni I was given an impromptu tour by Piper McPherson. She ended up being my room block coordinator which she was great at! She was so nice and showed me all the ballrooms that day. I then went on to look at other venues but based on my initial experience and the menu I decided to go with the Omni. Booking the Hotel was incredibly easy. The hardest part was figuring out the menu selections. William Grace, the Catering Manager, was so helpful at helping us make our menu selections. They were also very flexible with changing the menu (feta instead of goat cheese, etc). When it came to the actual event the food was even more amazing than at the tastings and everything was done exactly as I had asked! The wait staff was wonderful and everyone had a great time. Everyone loved the food at the Omni! I am still getting compliments about the food. The only problems I experienced were that we had a question with the bill afterward where we felt we were overcharged. It took a few conversations to settle this matter but eventually we were credited the amount we felt was owed. The last thing went wrong was that the bathroom baskets got completely raided! In fact, the men's basket was stolen! If I was going to do it all over again I wouldn't do bathroom baskets for my guests since the hotel is so large anyone can just come in and take. Overall the Omni is a beautiful venue with many different ballrooms to fit your needs and those of your guests! Even with the little bumps I experienced, I would still do it all again at the Omni!
We used the Omni Shoreham for both our ceremony and reception. I must say. When we booked this hotel, we booked it based on beauty and menu. The person we first met with seemed only interested in making a sale. We had numerous problems, with this lady, because after booking us, there was another ceremony booked in the gazebo behind ours, which she did not disclose intially. She because very underhanded.
The person who stepped in, who stayed with us all the way to the end of our experience is WILLIAM GRACE! If you are booking a wedding at the Omni Shoreham, please, I tell you, book William Grace. He is amazing. He corrected all of the mishaps and trouble caused by our sales person. He was always there to answer questions, to recommend additional services. He has a can do, will do attutide. He makes the bride remember, it is her day and it has to be done her way. There is not a enough room on here to state how wonderful William Grace is. If he was our orginial catering/sales manger, I assure you, the stars up top would be 5 stars for every option. From our gazebo wedding, to our outdoor cocktail reception, to our ballroom. It was amazing!
Next, the food. We had a custom Caribbean Cusine menu. The head chef and the sous chefs did an EXCELLANT job. We thought they would come just close to what we were asking for. They went above and beyond. All in all, our wedding day was perfect! The Omni Staff was very attentive to us and our guests. It was money well spent, all under the direction of William Grace - Senior Catering Sales Manager.
Think fairytale!!!!! My family has lived in DC for three generations. We have been to ceremonies and receptions in every hotel in the city and it is no exaggeration to say the Omni Shoreham is the most magical and best kept secret in Washington DC! With sweeping staircases, unparalleled gardens with a gorgeous gazebo and pool, above ground palladium windows in a ballroom with hand painted landscapes on the wall, a ball room that look exactly like the east room of the White House, big grand ball rooms for lots of people, small intimate ball rooms for a romantic affair, each ball room is distinctive and has a personality all its own. The front may throw you at first, but trust me walk inside and you�ll be sold. From this moment on, you will have stepped into a hotel steeped with Hollywood glamor and Washington tradition. This hotel is like a box of Godiva chocolates incredibly rich, decadently romantic, and each option is lovelier than the next.
My husband and I were married in the summer. Our wedding ceremony was held outside in the courtyard, and felt like a midsummer night�s dream. Honestly, there is no more beautiful backdrop in the city. With rock creek park�s trees as the background, it feels like a wonderland. It is an oasis in the country�s capitol. People have not stopped telling me that our wedding was the best they have ever been to, not just because of the view, but the food, service, everything was INCREDIBLE. Every season has a differently allure at the Omni. In the winter they have bonfires and lights, the spring and summer GORGEOUS flowers, and in the autumn foliage. It's a dream.
The Omni has the ability to take your vision and make it a reality. If you are lucky enough to get William Grace as your senior catering manager, you have it made. This man is MAGIC. As an artist working in film, I like to think that I have creative vision, especially where my wedding was concerned, but William�s experience and expertise took my dream to new heights. We moved into the Omni for our wedding, and didn't want to leave! We had our rehearsal dinner, ceremony, reception, after party and day after brunch all there.
William and the amazing crew at the Omni, created an atmosphere fit for a queen (a really hip queen for that matter). I could write for pages about the experience, including a fine dining bbq with ice sculptures of the Washington monuments, or our black tie affair with food on par with any 5 star restaurant. The wait staff and service was like a throwback to the Great Gatsby. Seriously, have your whole wedding there from Rehearsal to Wedding Brunch! Not only is it incredibly convenient, its eco-friendly too! It�s like a weekend escape; with all of your guests appreciating that they can change and rest whenever they need to! Not to mention, for what you get, it is very fairly priced for you (in addition to your guests!). Any other hotel in DC of this quality, does not offer the rates, options, beauty and hospitality that the Omni does. Honestly, this is the place you have been dreaming of, call William today.
The managers at the Omni DC should be selling used cars. No, they are even too sleazy for that. Only have an event at the Omni DC if you are a masochist. The hotel managers delight in humiliating and verbally abusing their guests. (behind their backs)
They are also experts at talking through both sides of their mouths. Listen to what they say and realize that they mean the opposite. Apparently they get their power trip taking advantage of their guests.
If you want tohave a day to remember in infamy book the Omni- otherwize run as fast as you can to a reputable hotel with a professional staff. Save your money and ignore any deal you make because it won't be honored anyway.
A motel six provides much better service!!!!!!!!!!!!
The Omni was absolutely wonderful. They have a gorgeous outdoor patio that is perfect for a ceremony and/or cocktail hour. Danielle Johnson was amazing. She would always get back to me within a few hours.
I had high hopes for the Omni, as they have a beautiful ceremony venue and the only real outdoor large garden at a Washington DC hotel, but their service as far as their front desk and management was appalling. My parents' suite was given away to another guest, my relatives were not able to check into their rooms until 8 pm on the night of our wedding (after the ceremony and cocktail hour) and we were moved to another suite at 1 am so that my parents would have our original suite to sleep in. Many guests complained to me about the high price per night ($190 which was reduced for us) for outdated rooms with a 'musty smell' that led most to ask for different ones. The front desk did not distribute more than half of our out-of-town bags, which had a brunch invitation tied to them, after I was reassured that this is common practice and something that is never a concern for them, so we paid for 120 people at our brunch and only 45-50 actually showed. They only refunded me for 25 persons, and offered me a weekend stay for my anniversary, which left us so bitter that I don't think we're even going. The sound at the outdoor gazebo during our ceremony was cutting out every other second, so most of our guests couldn't hear the ceremony, and we were forced to keep going when I turned around to look for a hotel employee to ask for help and NO ONE was out there to oversee. Amazingly, we were the only wedding that weekend, and they have 7 ballrooms! The only saving grace was that their dinner service was flawless as far as the food, because our banquet captain was very fast on his feet and completely in control. Our custom menu with two entrees turned out amazing. The hotel side of their business needs some serious lessons in customer service, and I did not feel as though our contact at the hotel did anything to better our room situation. I only received any refunds after 4 months of calls to my contact in the catering department when I decided to call their corporate complaints line. Also, I had all my large, elaborate flower arrangements moved to the brunch room at 2am, paying the florist extra to do so and made mention at several meetings with the hotel to ensure that they would reuse the flowers...we walked in to our brunch to see none of them. $4,000 worth of flowers were thrown away. Their answer? 'Not everything can be perfect on your wedding day'. Awful!! To anyone that wants to get married outside with a hotel reception, get married at a garden or something, and take your reception and guests elsewhere. For all the money we spent, we felt as though we would have been better off at a Ritz-Carlton.
I had an amazing experience at the omni. The wedding coordinator was great - she promptly took care of all of my requests. The service was amazing. There were 1-2 waiters per table, ensuring that my guests had excellent service. No one's glass was every left empty. The venue itself is gorgeous. The ballrooms we used do not compare to many other hotels in DC, they were distinctly different. The hotel staff was helpful and prompt. The bridal suite was huge. Overall, I think that we definitely got our money's worth here. It is a little pricey, but compared to other 4 star hotels in DC, it is by far the best.
Great venue with a rich history, offering uniquely varied ballrooms and gardens that are ideal for wedding ceremonies.
Celebrate your wedding at Washington's Omni Shoreham Hotel. This historic hotel offers a lovely gazebo and flowering gardens which overlook the lush Rock Creek Park providing the perfect setting for your ceremony. There are four unique and elegantly appointed ballrooms which can accommodate a wedding of any size and style.