On the Town Limousines, Inc
Mount Airy, MD 21771
(map) Phone: 301-829-7999
Reviews for On the Town Limousines, Inc
GUEST
They provided shuttle service for my daughter's wedding from Stone Manor to the Courtyard Marriott where many of our guests stayed. They were so polite and professional. Guests were picked up from the Hotel and delivered to the wedding and back to the Hotel after the reception. It made for a very worry free evening!
GUEST
We used On The Town Limousines for our transportation from Ceresville to our hotel. I have to admit, it was pricey for such a short drive, less than 4 miles. We asked if we could be driven around for a bit to enjoy a few minutes alone but that wasn't allowed as it was only from Point A to Point B. I didn't see the harm of taking the "long way" but again, it wasn't our call. Not sure I would use their services again.
Vendor response to review
We are very concerned that you were not completely satisfied with the service that you received after your wedding. However, in response to a somewhat negative review, the following facts need to be taken into consideration.
This booking was made in August 2011 for a January 2012 wedding. A contract was signed for a One Way Transfer, which is a Point A to Point B service. The price, conditions and scope of service were agreed by you, and at no time did you mention that you would like to "drive around". Since taking this booking fuel prices have risen substantially, but we did not increase the fuel surcharge on your reservation, nor have we for any other clients with long standing bookings.
We are very competitively priced, and offer a fleet that cannot be rivaled in the area. We have been in business for 20 years and value each and every client no matter the size of their booking. We are proud of the consistently high level of customer service we provide to all of our clients, and sincerely hope that upon reflection you will consider using our services again in the future.
GUEST
We absolutely loved working with On The Town Limousine. We originally considered them because they are members of FABnet. Compared to the one other company that was an option at the time of our wedding, On The Town Limo outweighed all of their services by far! During our wedding planning, they promptly returned our phone calls, agreed to stay late for us to meet with them in person, made the limos cool so we could comfortably view them (since it was mid-summer), worked with our budget/transportation requests, and helped us determine the best transportation options for my fiancé and I and our bridal party. On the day of our wedding things were also fabulous. I knew we were going to be taken care of when Lenny, the owner and man I talked to during our planning, was our driver. He was early picking us up, got us to the church and reception on time, had all amenities ready for us (we supplied our own drinks and alcohol beforehand), and overall was just an absolute pleasure to work with. Not to mention, they’re limos are SO CLEAN!! They look brand new and truly make you feel extra special during your wedding day!! Highly recommend!
Vendor response to review
Thank you so much for your wonderful review. We strive to leave every bride as happy as you were on her wedding day no matter which of our chauffeurs is behind the wheel that day. Congratulations again to you and Mike.
GUEST
Very nice to work with and the driver was very friendly and prompt and helpful!
GUEST
On the Town Limo was awesome! The service they provided was top-notch and were a joy to work with!
GUEST
On the Town was great to work with. Very professional and easy to work with!
GUEST
On the Town Limousines was an excellent choice for our transporation needs! They were on time, professional, and did a great job! I would recommend this company to any and all of my friends! Great choice!
GUEST
I have personally used On The Town Limousine Service, as well as worked professionally with this company. They work tirelessly to provide their clients with top notch service, immaculate vehicles and a personal touch with each client. I highly recommend this wedding professional and will continue to refer all of my brides to them.
On the Town Limousines has a fabulous selection of stunning vehicles with friendly and professional drivers that go above and beyond to make everything run smoothly. Highly recommend.
On the Town Limousines, Inc., is classy and stylish. With a variety of vehicles to fit your needs, they are always professional and courteous. We highly recommend On the Town Limousines.
About On the Town Limousines, Inc
On The Town Limousines, Inc. specializes in weddings, including shuttle service, airport/cruise terminal transportation, bachelor/bachelorette parties, nights out and so much more. Your wedding day is as special to us as it is to you. We have been in business for more than 20 years. Customer service is our priority and we offer service throughout Maryland. All our vehicles are DOT authorized, we only employ PSC licenced drivers and we are fully licenced and insured. Our fleet is meticulously maintained and we welcome visitors to come and see our fleet prior to making a booking.
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