One and Only figures
My husband and I came across one and only figures at one of the bridal conventions we attended and thought it would be a great idea to use them as our cake topper. My husband’s bobble was perfect. Mine, on the other hand, needed some help. The lady I communicated with did her best to make the changes I suggested. In the end, I went with the original version because it was turning out to look even less like me. Since, I wasn’t 100% happy with my bobble I wasn’t sure if I wanted to use them as cake toppers any longer. At the urging of my coordinator, who advised me that they wouldn’t stand out anywhere else, we decided to go for it and place them on top of the cake. They were a hit at our wedding! The first thing I noticed across the room as my husband and I made our grand entrance were our bobble heads! Everyone thought they were so cute. They are a lasting memory you can display even after the wedding. So glad we got them done.
"I just wanted tell you that I received my figures and we love them so much!!!! I waited to get home until I opened the box. Erwin and I both opened the box together and were able to see them for the first time together! We are so happy and pleased with them! Erwin had no idea what to expect but I knew you guys were going to do a great job. Thank you so much. We know that these will be the talk of our wedding!!! Again, I'm so glad I went to that bridal show that day and found you."
Please be careful of the photos that you send to this vendor. I was very disappointed with the bobble head of myself. It did not look like me or resemble me at all. My husband's bobble head was great but the other one was off by a long shot. They did try to fix and replace it but the second bobble head did not make the cut either. I paid a lot of money for these figures and I fell like they should at least resemble me in some fashion. A lot of guest at my wedding even noticed that the figure did not look like me but the whole concept of the bobble heads still made a great cake topper.
Vendor response to review
The quality of our figures has a direct correlation to the quality of the photos provided. The photos must be clear, legible, and of a certain size and format as stated in our photo guidelines.
The customer provided us with two sets of photos; one set for the male figurine and the other set for the female figurine. The photos for the male figurine met our photo guidelines and thus enabled our sculptors to sculpt the figure with high resemblance. The photos for the female figurine were of poor quality and did not meet our photo guidelines. After requesting additional photos from the customer for the female figurine, the customer failed to provide us with additional photos and instructed us to use the poor photos as provided. Since the photos provided for the female were poor, the resemblance of the female figurine was reduced.
However, since customer satisfaction is our #1 goal, we elected to sculpt another female figure for the customer (at no additional cost) and again requested additional photos for the female figurine. Again, the customer failed to provide additional photos for the female figure and instructed us to use the poor photos previously provided.
Although we strive to provide the best products and the highest level of customer service, our ability to perform are based on the level of customer cooperation.
We ordered two figures as cake toppers. They were a hit! They looked just like us and our guests thought they were the best! We did have an issue with one of the figures, but One and Only quickly fixed the problem and shipped over a new figure just in time for the wedding.
One & Only Figures did a great job on my customize bobble head. They look just like us. It was the biggest hit for our wedding. We had lots of compliments along the way some people laugh about the fact that it was me and husband faces. I loved our custom cake topper.
Talk about a "Unique Service" ... Well here it is !!! ... Your very own "Personalized Cake Toppers" ...
What a "Great Idea" ... Check them out ... You'll be glad you did ... Regards, Frank Paul / Cigar Roller Events
Let us create your Unique Wedding Cake Topper, Custom Clay Figure, or Custom bobble head for you!
At One & Only Figures, we are in the business of creating ’You.’ Since no two persons are the same, our customized bobble heads and personalized cake toppers are as unique as ’You.’ Each of our customized bobble heads and personalized cake topper are crafted based on the unique features of our customers; thus, no two customized bobble heads or personalized cake toppers will ever be the same.
Let our products be the highlights of your special events and win the hearts of your love ones. Besides our hottest sellers, the personalized cake toppers, our figures makes a great gift for other special events such as sweet 16, graduation,
Father’s day, Valentine’s Day, Mother’s Day, Retirement party, and Farwell Dinner. In addition, our customized bobble heads can be fully customized to your specification and needs; covering from sports, occupations, hobbies, company
themes, marketing, or anything else you may dream of. Our personalized cake toppers and customized bobble heads are only limited by the reach of your imagination.
One and Only Figures offers unique wedding cake toppers and personalized clay figurines. We custom design clay figures, custom bobble head and one of a kind towel cakes. Our unique wedding cake toppers and personalized clay figurines consist of a pre-molded body with personalized head, hairstyle, and facial expressions. These cake toppers are sculpted by hand and take only 3-4 weeks to craft.
Why are we better?
1. Best Quality
We have more than 15 highly trained sculptors working on your personalized cake toppers and customized bobble heads. Each personalized cake toppers and customized bobble heads are sculpted over a two week period to ensure that it is of highest resemblance and craftsmanship.
2. The opportunity to view your figures before they are shipped out
We understand the opportunity to proof the figures are important to our customers. Thus, we offer the proof service for an additional $20. With the proof service, you can preview and request changes to be made to your figures at each stage of the sculpting process. The sculptors will work closely with you until you are 100% satisfied with the figures. Unlike our competitors, there are no restrictions or time limitations to the preview process. You can request as many changes as your want without any time restriction.
4. No hidden charges
We don't charge extra for accessories! Items such as sunglasses, earrings, hats, and veil that are worn on the head or face are all included in the pricing.
5. Excellent Customer Service
Our customer service team goes the extra mile to meet all your needs, making sure you are kept current on the progress of your doll and that every detail is captured. They are ready to brainstorm with you to design your personalized cake toppers or customized bobble heads.
6. Best Price Guaranteed!
We will match our competitor's price.
A. About one month.
Q. How much does it weigh, and what size?
A. it depends on the figures that you order. Each figure weights around 170g, and background weighs around 500g.
Q. What is the shipping cost?
A. It varies by location. We provided a shipping calculator in the checkout process.
Q. Who do you use for shipping?
Q. What materials do you use to sculpt the personalized bobble head?
A. Poly-clay. Once sculpted, figures are baked in high temperature. The figures are not harmful towards humans and will not mold.
Q. How do I keep my personalized bobble head clean?
A. You can clean the personalized bobble head with a damp cotton swab.
Q: What if it is damaged?
A: Pleas contact email@example.com
Q: Do you create pets?
A: YES. Please contact firstname.lastname@example.org for more information.
Q. What is the return policy?
A. All sales are final, no returns or exchanges are permitted.
Q. Does the custom bobble head / clay figure come with a base or a glass dome?
A. Each figurine comes with a free base. Unfortunately, we do not provide glass domes at this time
Q: What if the bobble head is damaged during shipping?
A: Contact us at email@example.com immediately if your figure was damaged upon receipt. Submit a photo of the damaged part and we will provide you with return instructions and either replace the damaged part or send you a new figure at no charge.
Q: Will the clay figure look like me in person?
A: NO. The figure will look like the photos that you’ve submitted.
Q: Can I preview my figures before it is shipped out?
A: YES. Customers can preview each stage of the sculpting process. The head of the figure can be changed or modified at each stage until the customer is fully satisfied. There is an additional preview fee of $25 per figure.
Coupone code: weddingwire