Palos Verdes Golf Club

The venue has stunning views, it looks like it has been recently renovated. All my interactions with the staff were positive looks like they've not only upgraded the buildings but also the administration.

We had our wedding at this venue in September 2009. Although the venue is beautiful and more reasonable in terms of pricing, there are a lot of complaints that we have before and on the day of the wedding.

First of all, Michelle and Amanda were the two amazing persons who this venue cannot live without in order to sustain in the wedding business. Unfortunately, they were let go by the venue about 1.5 months before my wedding. After I found out that Michelle was gone, the specifics of planning my wedding with the venue went downhill. Gil, although is very nice, but lacks details and just simply doesn't know what to look out for since he was the club manager and never really had to spend time on the wedding planning part. Rob was the F&B manager, he was actually quite nice to us unlike to the other bride, but we were definitely unhappy with certain specifics for the day of the wedding. I will list out some examples below:

(1) Gil is slow in responding emails and rarely returns phone calls, and usually don't address all the questions I have.
(2) They failed to compile my day of details list, and I ended up typing up everything myself to send to the venue, which should've been their job.
(3) They failed to give me a correct cost estimate to calculate my last payment. I got frustrated so I did it myself and send over to them. Again I did their job for them.
(4) Gil promised that a newly hired assistant could help us on the day of the wedding during the ceremony for cue-ing and coordinating, etc. Except that she is OFF on our rehearsal day so she ended up not helping us on our wedding day.
(5) We had the reception room up to 11pm, but the staffs started cleaning up the room at 10pm! They cleaned out all the cakes, unfinished drinks, even threw away favors/menu cards which my guests have purposely gathered together to take home. When I turned my head and wanted to finish my cocktail, my drinks and the sweetheart table were ALL CLEAN. They even started stacking chairs while I still have guests on the dance floor before 10:30pm.

These are just some examples. I think if they want to survive in the wedding business, they will need to hire Michelle back to be their catering manager because she CAN do her job well.

I do want to say that I had a great time at my wedding and I think this location is one of the best in PV for people who cannot afford Trumps or Terranea. However, I have to say that I'm very disappointed at the staffs and managements there and hope that they can step up their customer service in the future.

UPDATE in January 2010:
Over the past two months, we have been talking back and forth with the venue regarding one additional unacceptable mistake/tactic that they did. After the wedding, we finalized the bill with PVGC only to find out that we fell short from the F&B minimum. We were surprise how much we were short, and then talked to our friends to find out that in fact they had not been coming back to serve wine during dinner which was a big portion that was counted toward our food and beverage minimum. In addition, we also fell short from our cap on the host bar. Unfortunately it was a F&B minimum so we just had to pay up to that amount. However, after we talk to our friends further, we found out that the host bar has turned into a CASH BAR before our cap was met! The bartender was asking the guests to pay while those drinks could've been covered under our F&B minimum! Basically the venue has received double amount for those drinks that were paid by my guests. We were extremely upset after learning this fact and once again contacted the management. We told them that we would take legal action if we are unsatisfied with their response. Finally, they agreed to pay us back the amount unused. Although we got our money back, we are very unhappy with the entire experience with the people at this venue and I would not recommend this place unless they change up their management team.

After reading the previous review, that explains a lot. My wedding was in August, while Michelle and Amanda were still around.

While I still have complaints, I can see where the last bride was coming from.

I book the venue one year in advance because it is just a beautiful venue.

Michelle was helpful and answered emails in a reasonable amount of time. Amanda was also nice too.

However, on the day of the wedding, things did not go according to plan. I believe it was Rob and Amanda who were handling the event. Michelle did stop by but I already knew ahead of time she would not be there the whole event.

Anyways, one of the main things I planned my schedule around was taking pictures on the green, in particular near the lake. The venue had my schedule weeks ago.

However, the day of, after the wedding, five minutes before I was to go, Rob and Amanda told me they couldn't take me on the green because people were golfing.

Are you kidding me? I confirmed it with Michelle and it wasn't ever brought up to my attention that it would be a problem. I was pretty upset. I still ended up going onto the green but during the reception, which I missed a large portion of because of this scheduling change. I was so disappointed as I was rushed through the whole thing because people were playing golf! At the end it wasn't even worth it.

My guest have also complained about Rob and that he was being rude to them and yelling at staff in front of them.

Anyways the venue is really nice but at the end of the day, I was pretty upset about the lack of the communication between the staff in regards to my schedule. Shouldn't the schedule be one of the most important things?

Hidden gem. This place is built for an Indian wedding. If you are a bride searching for that perfect spot to host everything for an Indian event--you have found it.
Lots of room for a baraat, no extra change for outside catering.

The staff is amazing. Michelle does not reply back to emails quickly, but she is so efficient and amazing. One meeting with her and all of your questions will be answered. Jose was our coordinator that day and he went above and beyond with all my requests.

The view was amazing. Our guests loved it. We loved it. Highly recommend this spot.

PVCC is a truly beautiful and classy venue to hold wedding reception. The event manager Michelle was very helpful and responsive. The food was great. Basically I have nothing to complain about this place. It's a bit expensive though, but to me it's worth it.

The newly renovated Palos Verdes Country Club is the perfect location for a wedding and reception. A breathtaking view of the golf course serves as the backdrop to your ceremony, the beautiful ballroom with floor to ceiling windows looks out over the golf course for more incredible views!

Excellent food and knowledgeable staff - this place has it all.

We photograph weddings at all of the best locations in Southern California - Palos Verdes Country Club is definitely a stand out!

This locatioin is so beautiful. The view is breath-taking and the staff is friendly and helpful.