Papers & Petals Bridal
First, look at their Better Business Bureau Report. She has a F rating. I didn't know that companies could still be in business with that many claims filed against them.
Then, read her unfiltered yelp reviews.
Finally, go to a different bridal...
I found THE dress here at Papers and Petals. I simply refused to take it off! Georgette was very helpful in listening to my likes and dislikes and found the dress! however, after I ordered it, I was told it would be here by late May or early June. I never heard anything from them even after multiple calls. Finally the dress arrived around mid July! Talk about my heart getting worried! But once it was here, I picked it up and paid the balance on the dress. The dress was beautiful and I got a TON of compliments!
I got the dress of my dreams here. It was amazing. She really is a professional and knows what she is doing I walked out with earrings and a bracelet I never intended on getting because she knew it would look great. The service was fast and wonderful. they take their time and make sure you get what looks best.
Beautiful dresses and a great selection. The entire staff was very helpful and knowledgeable and nice. I had to order my dress and it came in on time, and the alterations and bustle were perfect! Very reasonable prices and the dresses are kept very clean and nice on the show floor. Highly recommended!
This was my worst shopping experience so far. The shop was small, the customer service was rude, and they had no understanding of my taste. They also made the shopping experience a hostile and uncomfortable one by spending the majority of my time there badmouthing another bridal salon. I couldn't wait to get out of there!
I got a beautiful dress for much less than I expected. The staff is very professional and knowledgeable. Got my dress and bridesmaids dresses here.
This was a disaster. We ordered all our bridesmaids gowns (8 of them) and my gown from Papers and Petals. There seemed to an endless stream of extra charges, so that when all was said and done, my $600 gown cost $1200, before alterations (I finally took it somewhere else to be altered.). I could have had my dream gown for what I spent on Papers and Petals. She made unauthorized charges on my credit card. She neglected to order the extra fabric I requested, and refused to do so, so I had to run around a few weeks before the wedding to find fabric to match it. She neglected to send bridesmaids gowns as promised, causing one mother of an out of town jr bridesmaid to have to alter the dress in the hotel the day before the wedding. She was rude to my mother when she paid for gowns for my sister and sister in law. I got to the point where I couldn't stand to call her, and had my husband and father do all the interacting with her.
I was not happy with this place. There was a Maggie Sottero trunk show but every dress I like wasn't available at the trunk show, wierd! The gal there had to help me take a few looks at dresses I didn't consider. I felt bad for the girl because here was this trunk show after regular work hours and she was all by herself answering the phone and helping boys picking up their tux for the prom. And I thought wow they are well understaff this time of the year.
When they sized me I was soooo skeptic. They put me 2 dress size higher. I'd thought ok.. I read about this stuff and wedding dresses are usually 2 sizes up the street dress size. But I was a plus woman and if they were sizing me what I should've been it would still be fine because plus size woman sizes are usually true to size. Then I ask for guestimate of the alterations she said... it would probably be only the hem. So it won't be too bad. But what struck me as weird was that they weren't going to order me a dress that was custom made. I went to other trunk shows and they offered that for free. The only deal I got was the plus size difference waived. So I'd thought ya! Saved on the alterations. But no. I came to pick up my dress and they insist that they check out how much would it be for the alterations. IT WAS WELL OVER SIZED! So I asked for an estimate. $800!!!!! Everything need to be done. The owner said my boobs were way too small that's why. I thought why would you tell a customer that?!?! And my booty (she actually said waist but i know what she was referring to) was bigger in portion to my boobs. I know that.. but she didn't have to flat out tell me that. She laughed it off.. she didn't know me enough to say that.
So I referred her to my mother-in-law to get her dress there too but do not even ask for an estimate for the alterations. She did exactly that and it was fine. But she too had problems with getting an oversized dress. Make your own assumption why this place did that. I should've done futher research on this. I was too caught up on the design of my dress to worry about the history of the bridal shop. But everyone loves my dress and therefore I gave Papers & Petals 2 stars for helping me find my dream dress.
As a last minute bride, Papers & Petals were very accommodating and I found the perfect gown at their store. They made sure my gown arrived in time and did the alterations within days of my wedding. Georgette and staff give very personal service.
Despite the name, there are no wedding invitations or wedding flowers. They do have a lot of dresses though. The woman who helped us found a few dresses that matched the magazine dress photos I brought. But beyond that I found all my dresses and she didn't do much in terms of bringing other dresses that matched my style. She wasn't all that friendly or effusive, though she did stay late to help me one night. She did do a good job constantly corsetting me in though.
I felt like this was a cookie cutter bridal store but that I happened to find many dresses (lots of Maggie Sottero's) I liked here - possibly because of luck. Usually the ones I pick off the rack at other stores suck, but here they were all golden.
The dressing rooms are right next to the outside windows. At times the curtains were left a little open and if someone was watching outside they would have gotten an eyeful.
Number of Dresses: B-
Quality of Dresses (Did I Like Them?): A
Strapless Bra Quality: F (it cinched it so much at the waist that it gave me a horrid shape)
Dressing Rooms: C
Understanding of My Taste: D