Party Reflections Raleigh/Durham
Party Reflections did a great job setting up our clear top tent for our wedding ceremony and dinner. The tent looked awesome and worked so well for our wedding! Party Reflections strung lights on the rafters and around the perimeter of the tent and hung 2 wrought iron and crystal chandeliers to make the tent magical at night! All the guest commented on how beautiful and awesome the tent looked. Party Reflections also provided the beautiful linens, amazing farm tables and chairs for our wedding. The farm tables truly made the theme of our wedding transpire, we are so glad we rented those tables to add the rustic touch we were going for. We would highly recommend Party Reflections for your wedding, they are accommodating, professional and will make your vision for your wedding come true!
They did such a terrific job with the rentals at our wedding.
I would highly recommend Party Reflections to any bride in need of a tent for a wedding reception! We used them for my daughter's wedding reception. We had to construct a tent to hold 518 guest that was fully lined and air-conditioned. Sounds like an impossible task ,but they made it work and it was beautiful! Thanks Thad and the team that made my daughter's weeding perfect!
I rented some items from Party Reflections after check prices at two other rental companies in Raleigh. One did not have what I needed and the other was 40% higher in price. My sales person Paula was very helpful and the value was great.
I have worked with Party Reflections on events both huge and small. For example, I had a very large at home wedding requiring a tent, table, chairs, linens, china, silverware ~ the entire nine yards and they delivered with no problems. Thad and Paula made the planning easy and effortless. I have very high standards when it comes to rentals especially the tent and their tent was in prestine condition. The installation went smoothly and the client was very pleased.
I recently worked closely with Thad and Paula at Party Reflections on a complicated and large tented wedding reception for 525 people. Over the course of planning for several months, there were multiple changes and additions. Their patience, professionalism and customer service were greatly appreciated. The on site installation team was top notch. It was apparent that they've worked together for many years. Working as a team, we pulled off an amazing wedding reception. My clients were thrilled.
The team at Party Reflections is always there to help with the special rentals needed for your event. Even when something last minute is needed their team comes through!
The staff at Party Reflections KNOWS their stuff! They are always responsive, knowledgable, helpful and ready to help with any special event needs.
Talk about a great selection! Party Reflections has an amazing choice of linens and rentals for your event, plus friendly staff and reasonable pricing. If you want a beautiful event- this is the place to go!
The finest products and most wonderful, helpful staff (especially Julie)!
Quotes and proposals do not guarantee the availability of rental equipment. Equipment will be reserved only upon receipt of a signed rental contract, a signed TERMS AND CONDITIONS contract, and a 25% NON-REFUNDABLE deposit (cash, check, or credit card).
•OPTIONAL DAMAGE WAIVER: (December 1, 2006) For security against damaged items, a non refundable Damage Waiver of 8% can be applied to all equipment orders, should you choose to accept. (Note: Damage Waiver does not cover tents, tent accessories, or flooring.)
A Party Reflections, Inc. representative will contact you 7 days prior to your event to confirm the final count of the order, to confirm all delivery details and instructions, and to receive full payment. Orders are considered complete at the time of confirmation. Changes to confirmed orders will be accepted up until 1:00 PM the day prior to your scheduled delivery or store pickup. Any changes that may occur after this deadline will not be accepted without additional handling charges. No orders will be scheduled for delivery until full payment is received.
A 25% cancellation charge will be enforced if the order is cancelled after confirmation.
We provide after hour emergency services to our clients to handle any problems that arise outside of normal business hours. Additional charges may apply for this service. Please call 704-332-8176 and follow the instructions to receive emergency services.
Delivery/pickup service is available on all orders regardless of size. All fees are based on tailgate delivery and charged by geographic location. Additional delivery charges will occur for 2nd floor or higher delivery locations, excessive distance for loading and unloading trucks, specific delivery and pickup times, and after-hour delivery and pickup times. Delivery fees quoted may change after site inspection. All items are to be delivered and picked up at a designated location. The Client should be available to count all items upon delivery and pickup. Otherwise, the counts will be considered accurate.
Orders are typically delivered 1-3 days in advance of your event, while pickups occur 1-2 days following your event. You may request morning (9-1) or afternoon (1-5) delivery or pickup service, but these time frames are strictly preferences and are not guaranteed. To guarantee delivery or pickup at a specific time or within a 2 hour time frame, additional fees will be applied.
Responsibility for equipment remains with the Client from the time of delivery to the time of pickup. Please be sure all equipment is secured when not in use and protected from the weather.
•SAME DAY DELIVERY:
The charge for a same day delivery is double your regular rate delivery charge.
Please be sure your site is ready (i.e. lawns mowed, vehicles out of the way, etc.) before crew arrives. Client will inform Party Reflections, Inc. of the existence of any underground utilities (i.e. phone or gas lines, septic system, irrigation system, etc.) or conditions that may interfere with the ability to stake and/or anchor equipment. All underground utilities and irrigation systems must be clearly marked before the equipment can be installed. Client assumes all responsibility for any damage to underground equipment in absence of such notice.
Client understands that tents are temporary structures designed to provide limited protection from weather conditions, primarily sun and rain. However there may be situations, particularly those involving strong winds and lightning, in which the tents will not provide protection and may even be damaged or blown over. Evacuation of tents to avoid possible injury is recommended when severe weather threatens the area where the tent is erected. People must evacuate (and not seek shelter in) tents during such conditions.
Because it may be difficult to determine if the weather is severe enough to necessitate evacuation, it is best to err on the side of caution. In other words, if in doubt, evacuate. Client should become thoroughly familiar with evacuation procedures regardless of whether or not they decide to retain the services of a Party Reflections, Inc. staff member during the event. If no Party Reflections, Inc. staff member is present at the event, Client understands that it is Client’s responsibility to be aware of changing weather conditions and to exercise its best judgment with regard to the evacuation of tents. The Party Reflections, Inc. emergency support telephone number is also available to provide assistance to clients (704-332- 8176).
Client agrees that in the event of a predicted or actual storm or excessive winds, Party Reflections, Inc. may dismantle any equipment that has been previously installed to ensure safety of all involved. Inclement weather may delay or prevent Party Reflections, Inc. from installing equipment at an event.
Client may retain the services of a Party Reflections, Inc. staff member during an event. Additional charges of $50.00 per man per hour apply for this service.
•CLEANUP/PREPERATION FOR PICKUP OR RETURN:
All floral arrangements, trash, and decorations of any kind should be removed from tent before scheduled pickup time. All chairs and tables should be broken down and stacked as delivered.
All cooking equipment should be returned to proper rack or container and assembled at a single location for pickup. All food service equipment must be well rinsed and food and particle free. For every piece of food service equipment that has not been well rinsed, a cleaning charge will be applied to each piece of equipment ($25 minimum). Stoves, ovens, and grills must also be returned clean. Linens should be shaken out, food and particle free, and put into the laundry bags provided. Linens that are returned with burns, holes, tears, or permanent stains will be billed at replacement cost unless the damage waiver applies. Cleaning and/or possible replacement charges will be applied to linen returned with wax or mildew stains. A $25.00 cleaning fee will be charged for each piece of candelabra returned with excessive wax. Please note that the racks, containers, and bags that we deliver with the equipment are also considered Party Reflections, Inc. rental equipment. Replacement charges will be enforced if these items are not returned.
Building and fire permits are required by the State of North Carolina. For certain installations Party Reflections, Inc. will file for all permits and provide necessary equipment (fire extinguishers, exit signs). There will be additional fees for these services.
Additional charges may apply if:
◦(A) Changes are made to the order after 1:00 PM the day prior to the delivery or store pickup.
◦(B) The site is not ready or accessible when the crew arrives.
◦(C) The tent and rented equipment is not ready for prearranged pickup.
◦(D) Delivery or pickup is to or from any location other than ground level (upstairs or downstairs)
◦(E) All chairs and tables are not stacked and bagged as delivered for pickup.
◦(F) Food service items are not rinsed and food and particle free.
◦(G) Additional food service equipment (stoves, grills, ovens, etc.) is left dirty.
◦(H) Client requires deliveries or pickups before or after normal business hours.
◦(I) Site requires custom tent installations (i.e. decks, immovable obstructions, complex installations, etc.)