Pastries by Nancy

Categories: cake Area Served: los angeles + oc Address: 761 East Altadena Drive
Altadena, CA
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Phone: (626)794-9839
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Reviews for Pastries by Nancy

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05/22/2009

The cake turned out beautiful and it was super scrumptious.
We had the white cake with bavarian cream and strawberries, second layer was chocolate with chocolate mousse and bananas, and third layer was marble with bavarian cream and strawberries. The vendor was very easy to deal with.
I highly recommend this bakery.

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06/09/2007

I had Pastries By Nancy do my favorite cake for my wedding reception: chocolate cake, chocolate mousse, chocolate ganache. If you're a chocoholic, this is the BEST ever! Day of, it was fresh and tasty just like always. Delivered on time, the design was great. I loved it!

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11/23/2007

I fell in love with Pastries by Nancy cake when I went to have my tasting. We ordered a two layer white with Bavarian cream and the chocolate with Bavarian cream cake. We had a specific pictures, one found on THEIR website, and brought it too them stating it was the exact cake we wanted, with the colors gold, with a white pattern and black trim. 2 DAYS before the wedding, the owner called and stated he would not be able to make my cake the way I wanted because the black would bleed. I compromised with him and changed to a dark silver. I did specify that I still wanted the majority of my cake gold, which he agreed to do. What kind of vendor calls 2 days before a wedding to change things?

The day of my wedding I was heartbroken. He did not provide me with what I asked for in terms of design. They did not give me the gold cake I requested. After, when I talked with the owner regarding why they chose not to go with what I had requested, his initial response ways, "what do you want me to do about it now". After explaining that he did not provide me with what we requested, he stated he would call me back after talking to his employees. I had to call later to finish dealing with the situation because he did not return my call. In return, he finally reimbursed me half of my design fee...a whopping $15.00.

Although the cake was delicious, I would not recommend this bakery due to the lack of customer service I received. The owner was quite rude and the employees were vague and not very helpful.

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10/15/2007

My wedding was on September 22, 2007. Pastries by Nancy can make a cake look as smooth as fondant! My cake was beautiful and it was sooooooo yummy! I have gotten so many comments from guests about how good the cake was. I can't wait for a birthday to order a cake. :)

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