Pazzo's @ 311

Pazzo's has got to be one of the best hidden wedding gems of Chicago. We looked through so many vendors and had a hard time finding something that would be affordable for our dream wedding in the city. We looked at several places and even the fanciest hotel didn't seem to provide the feeling of a chicago wedding, with such beauty. Fay is wonderful to work with. She is very prompt in all of her communication with the wedding and answering any questions you might have (I had a ton!). You really are getting a whole package when you work with her, she is like having a wedding coordinator. We were able to meet with Fay a week before the wedding and gave her all of our decorations, contact list, etc. She took it all and told me not to worry about a thing the wedding day. When we talked into Pazzo's nothing could have prepared us for how beautiful everything looked together. She and our florist did an amazing job, decorating for the ceremony and creating a sparkle in the room that lasted all night long. She was even front and center when I got a little lipstick on my dress and it was out in seconds. She was there to guide the wedding party, vendors, and family. Aside from that, Pazzo's is just beautiful. The staff is friendly and attentive and the food is amazing. We are two months past our wedding and everyone to this day talks about what a perfect day we had. I would definitely recommend Pazzo's to anyone and everyone!

This is an amazing wedding location. My husband is from California and I am a Chicagoan. This combined the best of both locations - palm trees and the Chicago skyline! We had our wedding reception on November 3, 2012.

You book the venue and you get a great wedding planner for free! Fay and her team take care of everything! She gives great suggestions about food choices and her calming manner makes the planning go so smoothly. She has a list of vendors who have worked in the space before. There are several packages you can choose from and the prices are reasonable for a Saturday night wedding downtown. Guests commented that it was the best wedding food they have ever had (hint go with the filet and salmon combo).

There is a surface lot next to the building and you can prepay for your guests to park ($10). The only down side is the construction going on around Pazzo's but that is an issue with the City and not the restaurant.

Thank you so much Fay! We had an amazing time!

thank you so much! we could not be happier on how everything turned out! the night was magical! Pazzo's makes you feel like family and Faye is just fantastic! words can't describe how great everything was!!

I would recommend this venue with several words of caution. A wedding planning is a MUST for this venue to keep them organized and inline. Many of our wedding related items went missing during the reception. The salmon at our tasting was different than what was served for the wedding meal. Some tables were missing wine and the extra case purchased could not be accounted for. At first look, this venue appears to be a great value, but after all was said and done, it was no bargain.

One positive is that the staff is very friendly.

Having my wedding in Pazzo's was a dream come true! It was magical and just beautiful! All my guests were awed and most of them commented that it was the best wedding they ever attended. It has everything I could ever hope for---unique, city-esque, an outdoor feel, elegant but not too stuffy. I am also thankful for Faye and Carmen. They were very helpful in planning our wedding and so accommodating to what we needed & wanted. I was so happy they said yes to having a 1/2 chicken and 1/2 prime rib duo instead of what they initially offered in their packages. My friends and family loved the open bar! The food's really good! The bacon and scallops are divine! So is the prime rib! My only regret is I didn't get to enjoy my wedding food as much as my guests. We were so busy mingling with everybody and being the center of attention. It would be awesome if I could be a guest in someone else's wedding lol! I highly recommend this place!!!

I had my wedding here recently and it was amazing. Fay is the absolute best and she truly cares about making your day memorable. We lit up the trees and spent the money to have the dance floor in the atrium along with an awesome DJ. You can make this place look amazing and the food was fantastic. Thank you Fay and the Pazzo's team for making our wedding spectacular!!

We had a small wedding and dinner reception, like around 60 guests at Pazzo's and everything turned out so beautiful, it was everything I imagined it would be and more. We are so very happy and pleased and I will always have beautiful memories of our wedding day. The wedding coordinator, Faye at Pazzo's has always been a sweet person and has always been a great hostess when we would go have lunch at the restaurant, so when it was time to have our wedding we really got to see her at what she loves to do best, wedding coordinating, she truly shined, she was so helpful and very accomodating to all our needs and she was there every step of the way, always making sure that everything went smoothly thru the ceremony and dinner reception.......Faye is the GREATEST!! and the staff they are great too, they were very nice and always making sure that we were taken care of. Overall Pazzo's is a beautiful place to have your wedding or party........the best place ever. We highly recommend PAZZO's to all our friends and family.

Pazzo's was FANTASTIC as we had expected. We did the ceremony and reception there and although we ran late ourselves, everything was perfect. Fay Sweeney is the BEST person you could imagine to work with at a venue. Even though we planned to set up the centerpieces ourselves, when we arrived at Pazzo's they were done and set up in front of the fountain as a backdrop for the ceremony. We hadn't planned on this and it was genius! The entire event went off without a hitch. Even when someone dropped chicken satay on the floor and I walked over it in my dress, Fay came to the rescue with club soda and scrubbed it off of my dress right before introductions. The staff was great, food was delicious (we did buffet stations), and the overall venue was perfect. We could not have booked a better place!

Our wedding was amazing at Pazzos. The food packages are such a great deal for a city wedding! All of our guests loved the venue! We had a large wedding of 250+ and there was so much space with the front atrium, dance floor, back room, and 2 bars. We were also able to comfortably fit our dj and photobooth. All of our guests especially loved the food and are still raving about it. Faye is great and works with you to make your wedding exactly how you want it.

I had my May 2012 wedding at Pazzo's and couldn't have been happier. From the moment my fiance and I met Fay, we knew that our wedding would go off without a hitch. And it did!

Some highlights: the prices are very reasonable for a downtown Chicago venue, the food is pretty darn good (considering they are feeding 200 people), the atrium is a unique and impressive space which you have all to yourself, and the staff was flexible, friendly, and prompt.

Pazzo's was a great choice for our wedding. Highly recommended for anyone looking for a venue downtown that isn't a hotel...

We had our wedding in May of 2012 at Pazzo's and it was a dream. The cost of having the wedding in Chicago was comparable to the suburbs. Fay was great to work with, and was always available to answer our questions or make changes to our menu. The food was excellent, and no one can decide if they liked the appetizers or desserts better!

We celebrated our daughter’s wedding this past Saturday with a reception that ran from 5PM to Midnight. It is difficult to imagine that things could have gone any better. To begin with, this 2 level atrium is a particularly lovely and unique venue: elegant but not stuffy, with giant palm trees (!) and a beautiful glass-domed ceiling overhead. Good looks, however, are necessary but not sufficient for a great reception. Not to fear – the level of service that Pazzo’s provided leading up to the event and throughout the evening was every bit on par with the beauty of the physical plant. Fay Sweeney and her staff do an exceptional job. She worked with my daughter and wife to carefully plan the evening in advance and then executed flawlessly; working with the other vendors on the day of the reception to make sure that everything was done correctly. The food was delicious and the service was top notch. Added pluses – we investigated many other venues in the city and this was among the most reasonable in price; and there is a street-level parking lot next door! Our family cannot recommend Pazzo’s highly enough.

The food was amazing, the staff was curtoeus and very helpful, it proided some beautiful photos both interior during ceremony/reception as well as outside for family photos. Great location downtown, but most of all Fay Sweeney was the glue that held everything together and made the whole experience perfect.

I was so excited to find a venue that was not a typical banquet hall in Chicago that did not break the bank. Pazzo's is such a great value. Aside from that, the staff and management at Pazzo's are AMAZING. The wedding/catering coordinator, Fay Sweeney, is so professional and accomodating. She really knows what she's doing and has a unique gift for putting a stressed, overwhelmed bride at ease. From the moment we dropped off decorative and personal items on the day before the wedding until the last song was played, the staff was so helpful and worked so hard. On the day of the wedding everything flowed seamlessly. I highly recommend Pazzo's.

It is with great pleasure to recommend Pazzo's @311...an exceptional venue and day to remember.

The event cooridinator, Fay is phenomenal. She is professional, kind, responsive and really has her act together. We held our ceremony, cocktail reception and reception at Pazzo's - the transitions were seamless!

The food was amazing - our guests continue to rave about the pasta bar.

A stunning venue, fantastic service, amazing staff...Pazzo's is a gem!

Pazzo's was amazing. Fay, the catering director, did everything she could and more to make sure our reception was perfect. She thought of all the details, and worked tirelessly to make sure they were perfect. I will admit, I was a difficult bride, and she met every single request and more. The food here is absolutely amazing - not at all like your "typical wedding food." Everyone will get a delicious meal. The price is also incredibly reasonable compared to other city venues. I would highly recommend Pazzo's - it is a hidden gem in the city.

Pazzo's is a great location and value in the city. Fay really made our day even more special.

This was the perfect place to have our wedding. Everything from the scenery, to the food, to the service was fantastic. Fay is wonderful to work with and accommodated every request we had. My guests all raved that Pazzos 311 was a wonderful venue for our wedding. We loved it so much I wish we could do it all over again. Also, the value of what we received for what we paid could was extraordinary!

Pazzo’s is a beautiful and unique venue for a wedding reception. My wife and I held our reception there on the 1st of May. We couldn’t have asked for a better experience. We had a blast and our guests are still talking about what a great wedding it was. The staff could not have been more courteous and helpful. Fay Sweeney, the wedding coordinator was so great to work with. The entire evening went off without a hitch. What still amazes me is how reasonably priced it was for a venue in the heart of the city. You get a lot of bang for your buck and the drink packages include top shelf liquor and bottled imported and domestic beers. Other places will nickel and dime you to death, but our bill came in at exactly what we had forecasted. Some friends of ours who attended the wedding are getting married in July and they said that our wedding was going to be a very tough act to follow. I would agree.

I can’t say enough good things about Pazzo’s! They are affordable (especially for city standards!) and have great food, fantastic location across from the Sears Tower, an amazing atrium and Fay, their event coordinator, is a godsend. We had both the ceremony and reception here. We opted for their lowest price meal plan, added passed hors d’ouvres and an extra hour of open bar. When I had a last minute accessory mini-crisis (not really crisis worthy, but on the day of your wedding EVERYTHING seems like a crisis) Fay stepped in with some very creative fixes. About 75% of our guests were from out of town, and they absolutely loved the location being right in the city. We’re city dwellers and really wanted to avoid going to the suburbs for our event if we could – and Pazzo’s made it a possibility. The staff all was amazing – down to the smallest details. When the server saw that Tom and I hadn’t had a chance to touch our entrees (due to mingling amongst the tables) they took them away and brought fresh meals for us to eat.

We had a great wedding at Pazzo's. Everyone that came to our wedding thought we spent much more than what we actually spent. Pazzo's is beautiful, in a great location downtown, and so affordable. They were very flexible and it was worry free planning our wedding.

I thought that a city wedding would be a bit out of my budget since everyone I knew that had one within the last two years spent close to $50,000+, UNTIL I checked out Pazzo's. I had a friend get married there 5 years ago and while she said they were reasonable, I figured things had changed since then. We looked in the suburbs as well and were shocked to find out that Pazzo's had a lower per-plate cost than some of the banquet halls in the suburbs!!! Needless to say, we booked our date within a week.

Fay Sweeney is the event coordinator/catering manager and is the ultimate professional. I liked her from the start and after our reception I LOVED her. I didn't have to worry about a thing. The event was flawless and unlike some receptions I've been to at hotels, the dinner was timed perfectly, the bartenders were great and service was amazing.

If you haven't been into 311 S. Wacker, you must go check it out. The atrium provides a gorgeous atmosphere and well, you WILL NOT be able to find a venue as beautiful for that rate anywhere in the Chicago area!

Everything was flawless! It really exceeded our expectations. It is a very unique and memorable location. Fay who coordinates here is so nice and helpful and she really knows how to host a classy event. She had everything set up exactly as I asked and the things I left to her discretion (where to put votives, how to set up cheesecake bar, etc.) looked very thought out and matched the rest of the reception theme. They also added unexpected nice touches like flowers in the bathroom and on the cheesecake bar table that matched the flowers we had in the reception (calla lilies) and when we forgot our card box they brought out a big hurricane vase and made it look planned. Fay was extremely attentive to us, the bridal party, guest, etc. The bartenders (which we know are important) were great but they put a tip jar out which I did not notice and personally hate at weddings. Would I use them again? YES

Where to start, it's a beautiful space & we've gotten a ton of complements from guests. But really it was event planner Fay Sweeney that sold us on it. She's on top of her stuff & easy to talk to. As soon as I met her I thought, you will keep me sane on my wedding day! She stays the whole night for all the weddings. We had live fish as our centerpieces, which had to be arranged by her staff the morning of - she didn't charge extra for this & they came out wonderfully.

Pazzo's food was good, and it was reasonably priced for a city wedding

The place is amazing and the staff is pretty good. We did have a couple of confusing times with the staff, but pretty minor stuff. The price was on the high side, but that's what you get for being in downtown Chicago. The wedding coordinator at Pazzos was amazing and very understanding. She has never missed a single wedding in all her years working for Pazzo's. The place is very open and is not good for toasting and speeches because the venue has such a high ceiling. So if that's important to you, it'll be very hard to work around that.

The food was excellent. Several people raved about their wine selection for the evening and they even gave some tables complementary second bottles. We definitely recommend their split meals - you can choose to have both a petite filet and the other half be chicken marsala. This really helped because if someone really didn't like the filet, they could enjoy the chicken.

Great location. Fantastic atmosphere. Delicious food and dessert. Overall, I loved this place.