Pearl's Place

Horrible!!! Myself my bridesmaid, my mom and grandmother went on a Saturday. We got the no one greeted us. We had to go to the desk to find out we needed to sign in. Once our turn came around this nice ( well I thought) lady came up to me asked me what I was looking for. And my price range. I informed her that I was just starting my search ad didn't plan on buying anything that day. Showed her some pictures of what I was interested in. She was horrible. Because I wasn't buying a dress she was not involved in what I was doing at all. I asked for a mermaid cutting dress she said she didn't have any. I look to my left and there are 2 girls with dresses on like I wanted. While I was changing to a new gown I hear her say what time is it I have a few appointments coming in. LET me mention I tried to make an appointment they said I didn't need one. At this point I just had enough. I asked the lady at the desk she said they don't make appointments on weekends. So this women was just mad and trying to run memoir because I wasnt buying a dress. Will never go back.

I LOVE PEARL PLACE , HOWEVER I NEED THEM TO DO SOMETHING ABOUT THEIR ALTERATION TECHNIQUE IT IS TRULY A HOT MESS. I DIDN'T HAVE PROBLEMS , BUT MY BRIDESMAIDS DID. EVERYTHING ELSE IS GREAT

Pearl's place gets a lot of mixed reviews from what I've heard so I wasnt sure if i should work with them or not. But they had the dress i fell in love with and for cheaper than another store. Plus alterations were included. I worked with Michele, and she was AWESOME. Truly. My only complaint was that it took me a bit to get the alterations done right, so make sure to give yourself plenty of time, and do not settle, make sure you are very happy with your alterations! In the end, i was, and i was happy with Pearl's Place.

I had my bridesmaids try on dresses at a boutique in NY and fell in love with a designer dress that they just couldn't afford. After doing a lot of research I found Pearl's Place and the dresses were $100 less each- with very reasonable shipping and no tax! I called the store with questions and always had a great experience, and the dresses arrived when expected and in perfect condition. There are definitely some bootleg online companies out there but Pearl's Place is a real store with amazing prices and even if you're out of state I would recommend giving them a call to see if you can get a better deal on your bridesmaid dress (I did not use them for my gown).

Buying my dress at Pearl's was a terrible expierence. I felt rushed everytime I was there when I was looking for a dress, they ordered the wrong veil and have TERRIBLE customer service. The allterations process was a nightmare of epic proportions. Despite the good deal on price and the huge selection, I will never go there for a dress for any other occassion.

I just ordered my dress over the phone from Pearl's. The woman who answered was so sweet and helpful. Plus, the dress I ordered was $300 less then what the store was charging...Ill update my review when I receive the dress!

Update: I just received my dress yesterday and it is in perfect condition and absolutely beautiful! I would recommend them to anyone.

After finding an Enzoani dress that my mom would look absolutely dynamite in, we scoured every store to either find a trunk show or a discount on the dress since it was quite expensive. We were able to find it at Pearl’s Place and got it for much less than we could have gotten even at a trunk show. We save well over $100 bucks on the gown and we received right around the time they said we were. It was in absolute perfect condition. I would recommend using them in a heartbeat. In fact, I wished I used them to purchase my own gown.

Awesome!

I had a great experience with Pearls Place. My dress even came in earlier than expected. I did not have my dress altered there but they did do a great job with steaming my dress.

Pearl's Place had the absolute best prices on the gowns I tried on - AND they include FREE alterations which is invaluable. The downside is you cannot make an appointment for alterations - you must wait in line and they do alterations on certain days only. I live an hour away so this was a HUGE pain...but my dress looked AMAZING and I paid very little for it :) If you don't like the hassle of waiting for your alterations...you could always take it somewhere else and pay for them. The staff was very very sweet to me also. I'm a happy customer.

I would be happier with Pearl's Place if they took alteration appointments. I wasted at least 5 hours of my life sitting on Severn waiting for the shop to open so that I could be at the front of the alterations line. Seriously, you should arrive 1 1/2 - 2 hours before they open to get a good spot in line. This shop does have an excellent selection of dresses, but it is definitely a mad house. The staff often seemed flustered, as do many of the shoppers, the place is outdated and the fitting rooms are very small. Alterations are included which is nice, and luckily I didn't have any issues with my alterations. The service here is definitely lacking. I didn't feel very special buying my dress and no one ever seemed to recognize me even though I went there a lot.

LOVED my wedding dress, but HATED the place I bought it from! They have the most dresses in my area is the reason why I bought from there. Be prepared to wait, and be prepared to not be treated well. They boast that the girls that work there don't work on commisision, but maybe if they did then they would be a little nicer to the customers. Rude and totally unorganized. When you call, you have to get angry with them just to get what you need done. They don't take appointments for fittings, so be prepared to spend several hours there.

Pearl's Place did a wonderful job with my wedding dress. I arrived with an idea of what I was looking for, and my mom and I were completely floored by the dress they brought for me. We immediately bought the very first dress I tried on!

The only low rating is due to inability to cancel an order once it is made. We ordered a veil and wanted to cancel the order within minutes of leaving the store, and they did not allow us to do so.

As the mother of the bride, it was very important for the day to be special for my daughter. The first person that helped us was overly opinionated. The situation was quickly resolved when I asked to speak with the owner. Immediately, a new person was assigned to help us pick out the dress and the day ended up as a very special day. I was able to find my daughters dress as well as my own. They have a great selection and are very busy. So go with a good attitude and all will turn out fine!

Pearl's Place helped me order shoes that I HAD to have, but were on backorder at every other venue (in town and online). They were able to receive them more quickly than all others AND were less expensive! Thanks!

I ordered my dress through Pearl’s Place which is a bridal shop in Louisiana. By ordering through them I was able to save almost $600 on my dress. Instead of my gown being $1,000 I only paid $400 which was a godsend. I was EXTREMELY paranoid about buying my dress from a private separate vendor, but it saved me so much money that I am so glad I decided to take the plunge.

I give them a B instead of an A, because I was charged 100 for rush shipping which I felt was a bit overpriced considering that the dress was simply placed in a box and shipped. I feel that the pricing for this was a bit expensive, but since I saved so much on the dress I was willing to pay it.

I live in Baton Rouge but I went to Pearl's Place because they have a larger dress collection than any bridal store in Baton Rouge, plus, Hammond is just a little closer and cheaper than New Orleans. I found an amazing dress for $1,000. The prices aren't exorbitant but they're not David's Bridal either. The staff was ok when I was trying on dresses. More outspoken than in Baton Rouge but they made sure I was ok with everything. Waiting time is horrible. Always waiting for 30 min or more even if I have an appointment. They kept mixing up my name with other customer's accounts. When I would call them about something I would be put on hold forever. They ordered the wrong dress size and tried to tell me they'll do the best they can to get it and wanted to pay me off for my drive. The dress did come on time. But, if I had to do it all over again, I would never buy a dress outside of Baton Rouge again. Thanks for an amazing dress and horrible service.

I got my bridesmaids dresses from Pearls Place and it was a pleasent experience. The prices are very reasonable! The had a large selection to choose from. They made this part of the process very easy. The dresses came out beautiful!

I don't normally review anything, but I had to review Pearls Place. I didn't go to the store, so I speak to the in-store experience. But I ordered 7 Watters bridesmaid dresses from them. Their prices are >$100 off retail price, which is amazing considering they're even an authorized retailer listed on the Watters website. You have to call for the prices, since they don't list their stock or prices online, but it is totally worth it. They mailed me my receipt in a timely manner; they were super responsive to my requests and questions whenever I called; they shipped my dresses in perfect condition and exactly as ordered. I ordered my dresses on 11-21-09 and I just received them today (1-19-10) I think that's about a 9 week turn around, which is super fast...AND the total shipping was only $12 for all the dresses and I didn't have to pay for tax since I'm out of state! I don't think my experience with any vendor throughout this wedding planning process has been as surprisingly easy as with Pearls Place! I HIGHLY recommend them!

I ordered my dress from Pearl's Place after finding it in a store in Austin. Pearl's Place was almost $1000 cheaper (WOW!), making the dress in my budget. It arrived two MONTHS early and was perfect. I absolutely love my dress and received so, so many compliments on it.

HIGHLY recommended.

I ordered my dress and the flower girls dress from Pearl's Place back in November. I took a long time deciding to use them or Netbride since they both price match, but I ended up with them because I liked the idea of speaking with a live person to make sure my order was correct. While their prices are great (my dress was $800 cheaper than the local store) they have zero customer service skills. When I ordered the dress I asked for buttons instead of a zipper and paid an extra $100 for that and $125 for extra length but when my dress came in it still had the zipper but with fake buttons over the zipper and did not have the extra length. I called to discuss the issue and the lady was really rude to me saying I didn't ask for loops and that was extra. She told me it wasn't a big deal to just have a seamstress add loops. When I told her I couldn't do that since the buttons were put on the wrong side, the seamstress would have to remove the buttons put them on the other side and then add loops, her reply was well next time I guess you will order correctly. There is nothing that can be done about the length. Needless to say I am not happy and I have filed a complaint with the BBB.

40% off retail and $12 for shipping. that's all i need to say.

Pearl's Place has a lot of mixed reviews, but I had a wonderful experience picking out my wedding dress. I took off work on a Wednesday and got there around the time when they opened. I had to wait a few minutes, but not hours like some people mentioned having to do on the weekends. Once I ordered my dress, it came in earlier than the original delivery date and I was contacted right away. I also took advantage of their free alterations. The only problem I had was that I paid extra for a French Bustle which ended up breaking during my first dance. Other than that I highly recommend Pearl's Place. Just don't go there expecting a high class place....the building will fool you, but there are beautiful dresses there.

I used Pearl's Place for my wedding dress, bridesmaid dresses, and mother-of-the-bride dress. Initially, Pearl's Place was wonderful and I found THE DRESS. I ordered it, a matching veil, and my tiara which all matched perfectly. One month before my wedding, they call me to inform me that the tiara I ordered months before had been damaged in shipment and they couldn't get a replacement in before the wedding. They told me to order another tiara for the money I paid. I decided to call back and request a refund. When I called and asked more indepth questions, the rep informed me that the tiara had been discontinued for over a year! Why did they still have the tiara in the store to try on and order if I couldn't buy it??

I also got my bridesmaid dresses from there. Half of my bridesmaids called to tell me that they had horrible customer service experiences at the shop on different occassions. The wait time was over 2 hours for a fitting, and that's when they got there at the store's opening time.

My mother ordered her dress and shoes from Pearl's. They made her pay extra (a couple hundred dollars) for expedited processing because the place they were getting the dress closed down in December, but my mom still didn't get her dress until March!

In March when she went to pick up her dress and shoes, they informed her that the shoes she ordered (and paid for) had been discontinued. So she got her money back also and had to find new shoes weeks before the wedding.

Be careful when ordering from Pearls. Just because they have the item in the store and you order it, doesn't mean that you can actually get the item. Also, if you are going in for a fitting, dedicate the better part of the day to sitting there and waiting.

AWFUL, EXPERIENCE, ZERO CUSTOMER SERVICE...The bridesmaid dress chosen was a style by Jim Hjelm. After being reassured by not one but three different sales associates from Pearl's that they had the style in the store, I drove to New Orleans. I had an appointment and showed up for it but was met with what can only be described as pandemonium. After searching the store for almost three hours and enlisting the help of three different sales associates, I am told that "you thought you had the dress but you guess you do not." Thanks for nothing. I searched the entire state for retailers that carry Jim Hjelm and finally find a store in Lake Charles that has the dress. The store was unwilling to negotiate much on the price so I called Pearl's and was given a much better price. I was never once told about the "No Service Discount" or that I would have to use one credit card or the fact that any dress over a size 16 would have a $30-$50 surcharge. None of that was ever mentioned to me on the phone or through my email correspondence prior to ordering. I was sent a size chart from 2005 and guidelines for the measurements. I have all the measurements except for one but this bridesmaid is going to New Orleans so she wants to just get measured at Pearl's, order and pay for her dress. I call Pearl's to let them know this and find out that they will NOT measure her nor will they let her pay for just her dress, all of the dresses have to be on one credit card. Thank you, Pearl's, for letting me know nothing about your absolutely ridiculous ordering and measuring policies. After receiving the final measurement, I call Pearl's ready to order. I have all of the information for each bridesmaid and have given you the credit card number; this is when you decide to tell me about the $30-50 charge on dresses over size 16. I have no choice but to say okay so the dresses are ordered and my bridesmaids are slightly pissed and embarrassed. Thank you again Pearl's for lacking any resemblance of customer service. I received an email from Pearl's with my order details and shipping information. The following is an excerpt and can be described as nothing other than a complete lie. Someone is required to sign for the package, we would never ship so important an item without requiring a signature. So you must be sure and also advise your maids that this address is in our file and if a change is necessary they have to let us know. Also make sure you give us the phone number at the address we are shipping to as UPS will call you when they are about to deliver. My bridesmaid's dresses were left on doorsteps and in the rain-no signature required nor was a phone call ever made to alert them of delivery even though a phone number associated with each address was given. So thank you again Pearl's for having no clue what customer service is. You have truly made dealing with your store unbearable. I wish that was the end but sadly it is not. The three bridesmaids that were charged the $30-$50 surcharge, their dresses were three sizes too big. Which means that one of my bridesmaids should not have paid the $30 and my two other bridesmaid should have only been charged $30 rather than $50. If you had any knowledge of this brand or any idea about the sizing you should have had the decency to pass that information along to the consumer. I am letting you know the issues with the size chart so you do not continue to let down your customers. Maybe in the future Pearl's might even learn what customer service is because what I received from Pearl's was simply pathetic and has been the worst part of my wedding planning experience. I will never recommend Pearl's to anyone and will be sure to pass along this horrible ordeal to everyone. I sincerely hope Pearl's makes some necessary changes so future brides do not have this same experience. Their response to me was: "After reveiwing your order and all I do not see that we did anything wrong in this matter."

I had a great experience with Pearl's, really because of Kim who was my consultant. She was amazing and oh so patient. I spent 4 hours just to pick the first dress I tried on. She wasn't pushy and gave us time alone to talk. They were flexible with me on my alteration dates since I was an OOT bride. My alterations were perfect after the second fitting. I loved my dress.

I actually live near Sacramento, CA and hired a wedding planner who told me to shop for a dress in the local bridal stores but NOT order it from the local stores. Reason why? Ridiculously overpriced! My wedding planner instead took the designer/style/size/color information for my dress and bridesmaids dresses and ordered it from Pearl's Place over the phone. I ended up saving 43% off the cost of my dress! I received the dresses in the mail about 4-5 months later. My wedding dress was shoved into the tiniest box and was badly wrinkled whereas the bridesmaid dresses arrived on hangers, in plastic, and gently folded in half. Odd, but whatever.. had to get it pressed and altered before the wedding day anyway.

TERRIBLE service. I live 3 hours from Pearl's and my mother lives 8 hours away and we traveled in to puchase my wedding gown 7 months in advance. They called me 2 months later (when they decided to finally put the order in which should have been put in in July) to let me know they misplaced my order and I would have to drive all the way back just to get measured and that I could not just send them my measurements. DO NOT tell them your real wedding date or they may wait to order your dress.

My MOH and I went to Pearls Place cause they have a large variety of bridesmaid dresses. There was no option to make an appointment, we were still helped quickly. Disappointing was that the assistant was also helping 2 other customers, and was walking away from us while picking out dresses. The samples my MOH tried on were only available in small sizes, so we still had no clue if they would look good on her. After trying on the dresses our assistant was no longer available to write down style numbers. Overall no good experience for us.

Great prices and friendly sales people. The management is severely lacking in customer service and should be told to smile more often. They do not take appointments to try on dresses so you have to sign in and wait in line until a consultant is available. Alterations are only done Monday, Wednesday, Friday, and Saturday from 10:00 to 2:00 and they also do not take appointments for this. They stop taking dresses after the first 25 people. Get there before they open if you want to make sure you get seen!

Edit: Just wanted to add to my review. When I went back for my second fitting, I decided to get there 15 minutes before they opened to make sure I would be one of the first 25 there. When I got there, there were already 12 brides there standing in line! They had even started a list of everyone's names so that the seamstress would know who was there first! Rediculous!!! Pearl's Place has great prices but I would take your dress somewhere else to have your alterations done.

Service Sucks. They talk to you rude over the phone and thier is no organization in the store considering all the traffic that flows through thier weekly.

I was very disappointed by the service I experienced at Pearl's Place. I ordered my dress 8 months before my wedding and I was very pleased that it came in, in only 2 weeks, which was much shorter than the 4 months they initially told me it would take. As soon as it came in I went to the store to try it on and that is when the good turned to bad. The dress was two sizes too small!!! Their excuse was that I gained weight and that they had ordered my dress off the measurements that they took (only two weeks prior). I explained to them that there was no way I had gained weight and they needed to remeasure me. They reluctantly did so and I was actually smaller than their original measurements. They refused to exchange the dress and told me that they would address the issue at alterations time b/c they can always take it out a size or so. Alterations time came around and they informed me that that style of dress could not be taken out. By this time I had lost 10 lbs or so and the dress was only one size too small. The seamstress told me I needed to loose another 10lbs and everything would be fine. This was extremely hard to do, 2 months before my wedding and the fact that I am 5'5 and 130 lbs. This made the time before my wedding even more stressful. I would steer every bride away from there, you may save money, but you will pay for it in the long run.

I had a great experience with Pearl's Place. They came highly recommended to me, and after doing some shopping around, I found they had the best prices for my Melissa Sweet bridesmaids dresses.

If you are interested in a Melissa Sweet bm dress, note that you will have to call for pricing. They won't provide the information via email like they will for some other designers.

The dresses were about 50 dollars cheaper than any other salon I checked with, and they arrived pretty quickly. I ordered them at the end of April and they arrived late in July.

I felt like communication with them was a little hard sometimes, but I understand they are really busy and there are only so many employees there at one time to take phone calls. I think the great deal I got and smooth ordering/shipping process made up for it though.

I tried on the wedding dress I knew I wanted in NC, and ordered it from Pearl's Place. I saved $100 in sales tax, got free shipping, and the dress came in FAST, only 13 weeks. The reason my dress wasnt sold for any cheaper than here in NC was because that particular designer sets a "floor price" on its dresses. Pearl's Place sold it at the floor price. My bridesmaids dresses, though, were sold at Pearl's Place for FORTY dollars cheaper than the local shops here, plus they were shipped for only a few dollars and NO sales tax. All the sizes were correct, everything was fine. My only wish for them would be, I wish they were more technologically updated. I wish they emailed you a receipt (they mail it to you physically), as well as a tracking link (you get an automated phone call from UPS). Otherwise, working with them was great from a distance.

The service while choosing my bridal gown and bridesmaids gowns was amazing! The alterations process left a little to be desired. There is only very specific times you can go for alterations and they do not have any kind of system. It was not unusual to wait over 2 hours to be fitted. Staff was friendly, but had no sense of urgency to get all customers seen in a timely manner. I loved my gown though!

Placed phone order for my bridesmaid dresses because they had the best prices. Interaction via phone and email has been very courteous. All dresses were shipped to one address for the small shipping fee ($12). Dresses were delivered 2 weeks early and came out perfect. One BM's dress fit perfect, no alterations needed. Would highly recommend you compare Pearl's to any other dress shop you are considering.

Even though I loved the bridal shop where I got my gown, I wish I'd have known about Pearl's Place. We did however, know about it and purchased the maids dresses there. They were beautiful and saved the girls a bundle. We were taking a chance because we ordered a dress we had only seen on-line. It was a good bet. The dress looked great on everyone.

I ordered my bridesmaids' dresses from Pearl's Place. They definitely had the best price on the Watters & Watters dress that we ordered. It was easy to call in the order, and the dresses actually came sooner than expected. Also, Watters forgot to ship me the swatches I ordered in addition to the dresses; I called Pearl's Place, and they refunded me immediately.
The only thing I would say is that they don't have a very up to date website or ordering system. I was just mailed a copy of a hand written receipt in the mail after I had to call in the order. They did get everything right though!

I chose Pearl's Place as my Bridal Shop. They may get VERY BUSY at times but these ladies (and gentlemen) are EXTREMELY experienced in what they do. They let you try on many dresses and even try their best to make you feel comfortable ion what your buying.

The dresses came out perfect. They cost about 50% less than ordering from a bridal shop. They arrived exactly on time and as described. Changing the delivery address was a little difficult but all worked out in the end. I wish I would have contacted them before ordering my wedding dress but as a bride you live and learn and I am more than excited I was able to save my bridesmaids so much money.

I ordered my girl's dresses from here and what a great deal! I did our order over the phone and had no problems at all.

Pearls Place was a Godsend. We were able to find our bridesmaids' dresses for 40% less than the local bridal salon. 5 bridesmaids dresses plus shipping for under $500 can't be beat! Their customer service was wonderful. I think I called 10 times for price quotes before actually ordering. The dresses (Morilee) arrived within 5 weeks and were all wonderful. We used Pearl's for my sister's wedding as well, and had the same great experience. I highly recommend them!

Pearl's is definitely the place to purchase bridesmaid dresses for much lower than any of the bridal boutiques. I got the bridesmaid dresses for my girls MUCH cheaper than I could have anywhere else. I do not live in the area and never visited the store, but rather did everything via phone. As long as you already know the size and the style number of the dress, ordering is simple. There was a small snafu on the part of the manufacturer of the dresses but Pearl's was very responsive in trying to correct it. I recommend using them.

Two of my girls got their dresses at Pearls Place, while the other two got theirs at local bridal shops. The girls had no issues with their dresses, they saved money and the dresses came in weeks earlier than they were told originally.

I picked out my dress at a local boutique and figured out what size I needed. I checked everywhere for the best price. I was going to purchase from HouseofBrides.com, but I called Pearl's Place and I'm so glad I did! The boutique wanted $1050 for my dress and HoB wanted $750. Pearl's Place quoted me $525 + $12 shipping -- a complete bargain! I emailed them one evening to say I definitely wanted to place an order (I wanted something in writing) and asked them to call me in the morning to get my credit card number. They called me first thing and were very helpful over the phone. They were familiar with the manufacturer and style (meaning, I said, "I would like Mori Lee 2147," and the woman made sure to ask me what size, if I had tried it on before, and what my hollow-to-hem measurement was because Mori Lee makes dresses in three different lengths). I had no doubt they knew what they were doing. They sent me a copy of my credit card receipt in the mail, and I got my dress within the promised time frame. It looked like Mori Lee sent the dress to Pearl's Place and Pearl's confirmed it was correct and simply forwarded it to me. I would use them again (just for bridesmaid dresses, haha!), and recommend them to anyone.

When shopping for the dress, I was pretty intimidated, because I am plus sized and I didn't see many dresses for me. Once I got a salesperson, she took into consideration my budget and pulled 4 dresses for me. The second one was THE dress! She was so helpful, and I know without her, I probably would have walked out empty handed.

However, alterations are another story. There are NO appointments, so it's first come, first serve. That actually got on my nerves because I waited 3 hours to get my dress pinned in. I went 3 times to work on alterations, and it seemed like 2-3 hours was the norm. That's something I didn't appreciate, especially when I work a day job and I had to take half a day off to get a dress altered. :(

No doubt about it, this was one of the best decisions I made! I saved $500 by ordering my dress from them, and it came in 2 months earlier than the bridal salon quoted me. It was a no-brainer for me, and it all worked out perfectly. It's not their fault the dress was too big, I can only blame it on the measurements and the designer's size chart. The salon would have ordered me the same size, and charged me wayyyy too much to alter it. Pearl's Place is the way to go! HIGHLY RECOMMENDED!!!

I found my dress at a smaller bridal shop in Baton Rouge first but then located it at Pearl's Place in New Orleans, LA for several hundred dollars cheaper, including free alterations and steaming. The sales associates are very helpful and aren't too persuasive because they don't receive commission. The selection of dresses is the best I've seen in south Louisiana. I recommend going on a weekday or getting there 15 minutes before they open on Saturday to beat the crowds.

Absolutely the WORST service I've ever had in my life. I STRONGLY recommend you do not send anyone you love into that pit. The dragons will surely at her up.
The staff was beyond rude.
They measured me wrong on purpose so that i would have to pay an extra $185 to alter my dress. any excessive weight gain or loss results in an extra $185 for alterations. I tried the dress on in the store about a month before with my friends. it was a 10. it fit perfectly. when i went back to get measured for it, she measured me for a 16!!!!!! A 16!!!!!!!!!! after arguing with her for 15 minutes about how i usually wear a 6 in dresses; there' NO WAY i'm a 16. she then "couldnt find" the dress in the store i wanted to try it on in front of her so that i could show her. ...I found the dress. I made her order me a 12.
then i left for a mission trip to china for 2 months. of course the dress came in then (4 months before the wedding) and i had 2 weeks from delivery to get it fitted. they wouldnt fit me when i got back (even though i called 4 times, and all 4 times the person on the phone said it wouldnt be a problem for me to come get it fitted).
i ended up going somewhere else to have it altered... but cause it was still huge on me. when i went to go pick it up, again, the staff was rude. the manager actually TEASED me with the dress when i went to grab it. i was floored.
when my cousin went for her APPOINTMENT for her fitting, she had to wait 3 hours.
i've lived in New Orleans for 25 years, and i've NEVER heard a good thing about this store.

Got my dress at a great price!
Only con: It came a month after the date they originally gave me.

Got my dress exactly how I wanted and saved some money. Only complaint is that the dress came in a month after I was told, but still turned out okay.

My dress was gorgeous. Ruth was a huge help when I went in to find my dress. She helped me find the PERFECT dress. I gave them short notice, but they had the dress with alterations done in plenty of time. I would recommend them to my friends and family.

After doing plenty of research on Pearl's Place I decided to go for it and get some of the bridal party's dresses from here. I am glad I did because I saved myself a lot of money since I wanted to buy them their dresses. We already received the dresses and they are beautiful and in oerfect consition and what's best they are 40% off! I definitely recommend them! If I could give them more then 5 starts I would!

I recently got married and bought all my dresses from pearls place. I had to wait a little while for alterations on Saturday but I came back on a Wednesday morning and was the only person in line! I am happy to say that my experience with pearls place was a great one. They were very helpful and had a huge selection of dresses to choose from for myself, my girls and my mom. They also don't charge for alterations or steaming! Highly recommended!

I LOVED my dress! My experience with the store was fine. I bought my dress while Matthew was having his trunk show there. Because I bought my dress while he was there, he took all of my measurements himself. My dress didn't need a single alteration! The only thing my seamstress (one of my BM's moms) had to do was make my bustle. Lesson learned, if you can buy your dress during a designer's trunk show- DO IT!!

Provided entire wedding party attire, all done in timely and professional manner! Great service!

I ordered two different styles of dresses (BM and JR BM) and the JR didn’t come in until like 2 weeks before the wedding, good thing it fit. In their defense, they were under attack of yet another Hurricane. The prices were UNBEATABLE, and trust me, I tried.

I got bridesmaids dresses there but bought a wedding gown there in the past. It's a "real" store that's been in business for more than 30 years, but they have a website also. You can email them (Fred) for a quote on dresses. My bridesmaid dresses were $150+ at Catan's and I got them for $99 at Pearl's. Since it's a "real" store (rather than just having an online presence), they are also authorized retailers for many, many gown companies. That's important in case there's a problem with the order. Since they're in Louisiana, you don't pay sales tax. Also, their shipping is really, really low. I gave them the choice of eight dresses but I picked the color. After Six dresses are the least expensive but still good quality. www.pearlsplace.com

I found my dress at a local store but according to the bridal bargain book, could find it for cheaper since it was out of my budget. I asked for a quote and they sent me one from a store in New Orleans. I asked the place I tried it on at if they would match it and after a near sabotage and definite no, long story short, I went ahead and put my faith in a phone order for the place in New Orleans. I received it a month before expected, in perfect new condition and couldn't have been happier! It was over $200 less and still the same gown, same designer.

I found my dress at Pearl's Place, and I got it for almost $600 less than the other two bridal shops I looked at while out of town. I was very pleased with the price and the service I received.

They have incredible retail and shipping prices, and their staff is great to work with. When I called, they were able to help me understand where the lengths of the dresses would fall on the girls and how the designer’s sizing worked. I was able to find Jim Hjelm Dresses for my girls for about $60 less then they were selling in local stores. In addition, they are quick. The girls received their dresses one month ahead of schedule. I was very pleased with the quality and was happy that I ordered from an online store.

This place was very easy to work with. I got my dress at half the price and still looked like a million bucks! This place was recommended to me by other fellow bridesmaids. It was so easy to order and price was so unbelivable, it was kinda scary. I would recommend them to anyone!

I visited several bridal boutiques up and down Florida, trying to find the best deal on the Demetrios dress I had my heart set on. It even came down to me scouring the web for the dress second-hand (I really wanted my dress, just wasn't willing to pay almost 2K for it), until we went to New Orleans for a much-needed break. I came across Pearl's Place, and what do I see in the store, but my dress! I had to tell my fiance to go away so that I could go in and inquire about the price, which was almost $500 less than the cheapest I saw. I bought it right then and there, and explained that I was just here with my fiance, and the salesgirl said that they could ship it to me at home if I wanted. They took my measurements, told me that it would take about 8 weeks, and I left very very giddy!! My dress came in a little more than a month later, and I was so thrilled when I received it. I tried it on, and it did feel a little tight, but I told myself that I was working to lose weight and that it didn't matter! Pearl's Place is just absolutely wonderful!

I always thought that I would be diligent and do my research and take my time in deciding where to purchase my dress from. I never thought that I would walk into the first store and buy the first dress I saw, which is what I did! My sister had bought her dress from Pearl's Place when she got married, and she told me she enjoyed her experience there. I went with my sister, my MOH, to Pearl's Place just to get a feel for what dresses were out there, and right away my eyes were drawn to this BEAUTIFUL and intricate Casablanca gown! I tried it on, and I didn't need to try on any other dress! My consultant, Barb, bless her heart, tried to make sure that I didn't want to even at least look at other dresses, but I didn't budge! My Casablanca was within my budget, and I loved it! All the girls there are so sweet!

What an AWESOME place to order your dress. Let me just say that I tried my dress on and fell in love with it. It was so detailed with lace and beading that I knew it was going to be a fortune. House of Brides wanted close to $1000 for it and Bridesmart was close to that amount as well. I found the designer and the style number and called Pearl's Place. They had it for $390! I paid $411 for the dress and shipping (insured UPS). Isn't that amazing? No one believes me when I tell them how much I paid for my dress. It is unbelievable how wonderful that place is. I first heard of them from my best friend. She had gotten all of our dresses from there when we stood up in her wedding. I got my bridesmaids their dresses from there as well. Each was $111 with shipping (UPS insured) I wish all businesses were like this. Knowing that they are still making a profit at $390 and House of Brides wants to sell it for $1000 makes you realize just how marked up they have the dresses. Don't forget that you have alterations that cost later on top of the cost of the dress. HOB does not include that in the cost. Another thing, I got my dress in a month! The bridesmaids dresses took a little under 3 months. It all depends on the designer.

We went to Siri in SF to try on dresses and fell in love with them. But, I didn’t love the prices at all. So I was determined to find a better alternative because I didn’t want my BM's to pay more than $200 for the dress.

I ended up ordering them from Pearls Place which I believe is the only discount online store you can buy Siri. The dresses arrive right on schedule. I didn’t have any problems. Some if the sales people don’t have the best attitudes but they were helpful and did what they promised. Plus, we saved $70 per dress (Siri price $260, PP price $190)

Pearl's Place for the most part was very helpful when ordering and trying on my gown's. I worked mainly with Kim during the trying on process and she was wonderful. The value I got for my dress was outstanding considering it included the cost for alterations and was still cheaper than most other places. (The alterations, however, were not high quality and they did a poor job altering the dress as a whole).

I paid extra for them to change my dress (Casablanca does this to many of their dresses). When the dress came in the changes I wanted made, to remove all pick-ups, was not done. I spoke with the manager, told them my dilema and I asked if they would reimburse me for the cost of the changes I wish to have done since they were not done. They did so with no problem.

The alterations of the dress is where I was highly disappointed. The fit of the dress afterwards was fabulous, but where they took the dress in on the sides they did not take the lining in as well, so the top of the bodice would fold over as soon as I put it on. The length was about 3-4" too long (which I wore the same shoes to alterations as I did for the wedding). Since this was a destination wedding, my mother spent the entire day before the wedding altering the gown even further so it looked half-way decent.

All in all, I would recommend Pearl's Place for the dress buying experience, but their alterations department is a bit on the weak side and would not recommend them.

The prices were fabulous and much cheaper than local area bridal salons. I ordered six Jim Hjelm dresses, two of each size. I was told they would be in in 3 months, and they came in 2-3 weeks early. They were shipped in one box for a fee of only $12. I discovered that I had 3 of one size and only 1 of another, and was quite disappointed, but thankfully it fit my bridesmaid. Looking back over receipts, what they sent me was what they had written down, so it must have been a misunderstanding over the phone. I would definitely recommend ordering bridesmaids dresses here to save some money.

We ordered the bridesmaids dresses from Pearl's Place. They are in a different state from us, so we never went there in person, but I had heard great things about them from other brides. We visited several shops and found the dress we wanted for the bridesmaid, and Pearl's Place had by far the best price. I was nervous about ordering over the phone, and afraid the dresses wouldn't show up, or would show up wrong. They sent me a confirmation email with my order and were able to change the delivery address with no problem two weeks after I placed the order. The dresses arrived earlier than expected, and just as ordered. I placed one order, and had a total of 5 dresses shipped to 3 different adresses. The right sizes showed up at the right addresses. I highly recommend this vendor!

I had found the perfect bridesmaid dresses, only to find that the price was way too high to ask my girls to pay. Then I heard about Pearl's Place, both the good and the bad, but couldn't resist the price they quoted for the Jim Hjelm dresses. I decided to go for it and we ordered the dresses over the phone. All of them came earlier than quoted and there wasn't a single thing wrong with any of the 6 dresses. I got the dresses I wanted and saved my girls over $100 each!

LOVE THEM!!! Our wedding coordinator told me about this place and we saved over $700 on our bridesmaid dresses and I save about $300 on my dress. Such great savings!

Pearl's Place is the only New Orleans area bridal shop that carries Monique Lhuillier. So that's where I went to get my dress. My first visit was fine, I'm a law student so I was able to go on a Tuesday morning when I didn't have class and I had the store to myself.

However, when my dress arrived and I went to be fitted, it was a nightmare. I had to go on a Saturday because my mom and grandmother were in town to see the dress on me. The store was packed full of teens looking for prom dresses, bridesmaids trying to order/pick-up their dresses, and mothers-of-the-brides looking for a dress. It took 20 minutes before I could even get the attention of someone who worked there, and when I did, all she said was I had to wait my turn.

Maybe I was asking for too much, but I felt that as someone who paid over $6,000 for my wedding gown and veil, that I should get something more than having to wait with the 17-year-olds who are spending $150 on a prom dress. When I kindly explained this to one of the employees, she was very nice and got my dress for me ahead of some other people. But even she couldn't get a dressing room for me for another 45 minutes or so.

All in all, if I could go back, I would drive to Atlanta or fly to Houston to get my dress. I would go to a bridal shop that only sells to brides, and that does not carry prom dresses. I would have paid more to get better service, have a relaxing day trying on dresses and being fitted for my gown. Instead, I was fitted in a tiny corner of the shop with my mom and grandmother barely even able to see me.

Go elsewhere if you want an enjoyable purchase experience for a high-end gown.

I ordered my Casablanca 1816 wedding dress from Pearls Place and it was great! I saved about $600 and the service was wonderful- the dress came in about 3 weeks before the estimated date. My bridesmaids ordered all of their dresses from there and everyone was thrilled!

great value and lovely dresses

This was one of my favorite wedding vendors. My girls tried on dresses locally and fell in love with a Dessy After Six style for $210. They also wanted to have a sash made so we needed to order extra fabric. If we would have ordered through the bridal shop, it would have been about $250 per girl.

I found the dresses at pearl's place for $129 and was able to order the extra fabric through them, too. By the time we added everything up and included shipping, the cost came to about $145 per girl, so each of them saved about $100.

All of the dresses came in the correct sizes, about a month early. The extra fabric came perfectly too.

After my experience with Pearl's Place, I think people who buy their BM dresses at bridal stores are nuts!

We ordered all the dresses from Pearl’s Place and the girls saved a lot of $$!. It was very fast too—I ordered them in October and we had them by January. I highly recommend if you use them, to make sure everyone is properly measured, because you are on your own for that part.

This is the best place to find the bridesmaid's dresses. They have the best prices for any designers out there. My bridesmaid saved more than 200$ on their dresses.

I loved my dress but the service at Pearl's Place is terrible. There are not many places to choose from in the Metairie/New Orleans area so I had to settle with Pearl's.

I know people have complained about rude phone people, but I got a nice one. I had them shipped to my work address and they came in 2 months. They were beautiful with original tags.

After reading all the PW & Knot reviews and also having a good GF order from them - I knew I would order from them. I placed the order before Xmas and just got them this past weekend. The delievery was quick and I was one happy customer. I love my Bill Levkoff 551 - champagne/ivory dresses for my BMs.

Plus the price was right. I saved some $$ by going with Pearl's Place compared to local bridal salons I've been to.

No complaints. Our Jasmine B2 bridesmaid dresses came in in 3 months, exactly how long they told me they would. We saved over $60 per dress and the sizing chart they provided was very accurate. Only 1 bridesmaid needed alterations.

Ordered an Alfred Angelo gown on 8/13/07 and just received it today 9/17/07. Have not tried on the dress yet, but the price was way below than I expected (about $200 less than retail) and shipping was fast. Also had great customer service when placing the order. Highly recommended so far.

I first used Pearls Place for my wedding dress. They were by far the lowest price, about 50% less than the lowest priced bridal shop quote, and still about $200 less than other online dress vendors. The dress came in over a monthly early and was perfect!

Based on my good experience, I ordered bridesmaids dresses from here as well. Again, they were the lowest priced, althought not by much, and the dresses came in over a month early! I would highly reccommend.

I used this shop in Louisiana to order my bridesmaids dresses. They were like 40% cheaper than any shop in Houston. You just google them and their website will come up. You have to call them for a quote, place all the orders through them and then you can have the dresses shipped directly to your wedding party. It was so easy and sooo much cheaper. I really saved my maids a lot of money! And the dresses came out great!

My friend told me about this place because she had gotten some dresses here and I have to say their service is amazing. I originally found my dress here in California for around $1400 and I called them to get a quote and they told me $650 plus free shipping. The deal was amazing and too great to pass up. I ordered my dress in August and they told me I would have my dress in about 4 months. I had my dress 2 months later in October and it was absolutely beautiful. I told my sister about this place and she too ordered her dress from them at a $500 discount and had it delivered a month later. I am a very last minute person and it took me forever to pick out my bridesmaids dresses and so I didn't choose them until about 2 months before my wedding. I was a little worried. In the stores we were quoted at $135 for my bridesmaids and $120 for my flowegirls, plus they would charge and extra $35 for a rush charge. Pearls Place quoted us at $90 for the bridesmaids and $80 for the flowergirls and they said we would get them in time and we did with plenty of time to spare. I would definately reccomend this dress shop to anyone.

I had a great experience. The order went off without a hitch and I saved a good amount of money for both myself and the girls. I recommend this vendor for other brides looking to save money. However, don’t expect personal attention or service. I don’t have anything to complain about regarding customer service, but they definitely get your order placed as quickly as possible and get off the phone. My receipt was mailed to me and I received it about a week after the order was placed. Make sure to check the receipt. There was a misunderstanding and a 4 was ordered instead of a 14. I immediately called about it and they changed it without a problem. In the end, all the dresses came in their correct size and colors.

I went there after going to several places and not finding a dress. I explained to the lady what I was looking for and she brought three dresses that were perfect. The one i ended up picking was exactly what i wanted. I have to say they are very busy and if you can go during the week you should. Saturdays are crazy and its hard to get help because they are so busy. The alterations were also perfect. I only had to go once and they were done!

I adored my dress, what else can I say. They made the process very easy and stress-free. I was happy with the service and the price.

This online vendor is fabulous! If you find a dress you like online or at another store, you can call them with the style and designer name and they will give you a price quote. They are significantly cheaper than most stores. Local stores wanted $180-190 for the bridesmaid dresses I chose and Pearl’s Place charged $88-$96 each plus $12 shipping per location. The dresses also arrived a little faster than expected.

They are extremely busy all of the time. Get there before the store opens if you are going for fitting, or altering. Staff seemed easily frustrated, but it was way worth it for the cost of the dresses. I had to go for alterations more than once and when it started to get down to the wire and close to the wedding pictures date, they finished my dress very quickly. I was overall very happy with this place.

Store is crazy busy and not very organized, but once you finally get someone to help you it is a good experience

Nice and helpful staff...gave me a discount on my wedding dress for being a first time customer! I was very pleased with their service and my dress!

Pearl's Place is great but you have to go on a weekday or you will be in a BRIDAL MADHOUSE!!! I took off of work and drove from Baton Rouge on a Monday and went early at 10:00 am. Go there prepared to at least know the designer you want for your dress, it makes it a lot easier! I highly recommend any dress by Maggie Sottero, they are beautiful and flatter any frame. www.maggiesottero.com and they are reasonably priced ($1,200 ish). BEAUTIFUL! Pearl's was great, free alterations and they were very helpful, I just wish it wasn't such a madhouse in there all the time!!

I highly recommend Pearl's Place, they saved me $800 on my dress and $60 on the bridesmaids dresses! I bought from them over the phone, I don't have any experience with them in person. You have to do most of the legwork yourself and there is no squeals and fluff you'll get at a brick and mortar store. They were always quick to give me quotes and sent size charts. All the dress came in on time and in fantastic condition.

Pearl's Place has a lot of gorgeous wedding dresses. The staff is very helpful and will help you find what you are looking for.

I ordered my dress and my bridesmaids' dresses from Pearl's Place. We saved A LOT of money using them. They were friendly and easy to work with, although they were kind of quick on the phone. I think I wanted extra reassurances that my order was all set and they're used to taking orders every day, so it wasn't as big a deal for them. They were more brief and to the point on the phone, but it was very professional and I was promptly mailed a receipt for each purchase. The dresses all arrived earlier than expected and they were the correct sizes, etc. I found my dress for 1/3 to 1/2 less than the prices at shops in the area. I was very grateful I found Pearl's Place. I would highly recommend them.

The service I received from the first sales lady almost made me not want to get my dress from there. I'm glad I did get my dress from there, though. It was very fairly priced and the seamstress was great. Everything was in on time.

My girls purchased their bridesmaid dresses from Pearl's Place and they were fantastic. Their prices are amazing, and their customer service is also wonderful.

This place was the 1st shop I could find a dress to try on in my size. (I'm plus size) They were very nice, a little pushy, i.e, we had to order it right then before they would check to see if it could be made in time, (I had about 2 months til the wedding). We got the dress with in a month. I was a little unhappy with the dress since it was an impluse buy. It wasn't there fault tho. As long as you don't have many alt's to your dress, or have someone else that can do it, and steam it, you shouldn't have much of a problem with them. They do have long lines for alt days but you get thru those pretty quick. I have heard other people have problems with this business but I think if you are in and out and don't ask alot of them you are fine!

I highly recommend Pearl's Place. I ordered my dress for almost half off what the bridal store around the corner was going to charge me! Just make sure that you know exactly what you want before you order...they aren't that good at keeping track of order changes. I also had a mini freak out when I received the dress thinking they had made it with white lace instead of ivory. I talked to someone on the phone that was soooo sweet. They really do care about your order over all :)

I bought my Nicole Miller dress through Pearl's Place and it came within 3 weeks of me ordering it at a $500 discount. It was so easy and I can't think of a single reason not to use them to get your dress. All I would recommend is trying on the dress you want ahead of time so that you have an accurate sense of what size you need. It's not really worth e-mailing them for anything, just call, as that's what they ask you to do when you e-mail. Also, they don't seem to have any voicemail and once when I called it just kept ringing and ringing. Just call back at another time or day to reach them. It's so worth it!!!

Positives:

SAVED us money!

Low shipping

Came in weeks early – a blessing considering I ordered them 6 weeks before the wedding.

Were beautiful, perfect size, etc – all I could have asked for.

Negatives:

scary ordering online (there were TONS of great reviews on BI, but a couple bad ones too). I had a great experience!

Inconsistent customer service. Some people I talked to were real nice, some were brash and a little rude.

Also they kind of treat you like you should know what your doing, when of course you don’t.


** Mori Lee dresses have VERY weird sizing. At the last minute all my girls ended up changing their bm dress size 2-4 sizes bigger than their normal dress sizes to be careful. 2 of the dresses were a tiny bit too big (in the bust, not in the waist), my sister’s was too small, and the one I had worried about most (ordering a size 10 for a woman who is 4’10” and pretty tiny fit PERFECTLY!, almost too small, hard to zip up.) I am telling you this because I fretted sooo much about it.

Honestly, I was nervous about getting my dress from them...only take orders over the phone, etc...BUT...I went to all the fancy smancy dress boutiques, found the dress I wanted, called P.P. and ordered the exact same size, style and designer for SO MUCH CHEAPER!! The dress came in a sturdy box, delivered to my door, in only about a month and a half. There was a complication but they rectified the situation w/in 2 days! It was awesome. I recommend them to all my friends!

Pearl's Place is an online business where you can buy the wedding dress of your dreams at a discounted price. I found my dream dress in a boutique and the price was 1000. I got the same dress from pearls place through their online service for only $750. The only issue is that you have to find someone that can alter the dress if need be. The person that altered my dress didn't do a great job and I was out of $250 with that...

They are a very busy store but I was satisfied with everything. They were very good to me and helped me out as much as they could. I would go back if I needed a dress for anything.

Ordered my dress by phone. The were courteous and timely, and even met my special request to change the dress. Excellent value!

We used Pearl's place to buy the BM dresses. We saved about $30 per dress. Shipping was very reasonable, only $12 if all the dresses are shipped to the same place. And they were very fast. All brick and mortar stores wanted me to put a rush on the dresses, since we ordered them so late. But Pearl's Place was able to get them to us on time, they actually arrived about a week earlier than we expected.

One word of wisdom to brides buying dresses online: if possible, have your girls try the dresses on at a bridal salon before ordering. Even though we followed the Bill Levkoff sizing charts, a few of the dresses were huge on the girls.

I saved $600 ordering my dress through PP. My dress came in 2 months and was perfect! i was a little nervous ordering through the phone, but they are an authorized retailer of my dress designer and if anything was wrong- it would have been taken care of.