Pence & Panache

This is one to the most upscale bridal salons in the area. I have been to three and theirs is the best on this side of Dallas. Great selections, I purchased a Maggie Sottero. The people are nice and professional. I love them!

Ya'll Were wonderful!! :) You made picking out my dress fun and exciting. When I needed your help with decisions I could tell that you were honest and that meant a lot!! THANK YOU!!

Pence and Panache was a gem! The staff was very helpful!

I love these girls!!! They have helped me with everything I needed. With no questions.

Although I wasn't able to purchase my dress here at the time of my visit, this shop was the entire experience. The overall feel of this boutique is so light and clean. The people are helpful and definitely not pushy, and your appointment is exclusive and all about you. It's on a completely different level than any other place within the metroplex. The prices are also the best you can find, and the selection is full with every style you could try. This should be your first and last stop!

I went to Pence & Panache to purchase my wedding gown. The lady that helped me on this day was absolutely amazing. I really wish I knew her name because I would thank her for being the only one that did her job. I went back a few months later with my bridal party to pick out bridesmaid dress. One of my girls is 110 pounds soaking wet. When they measured her they told her she was a size 8. We were thrown off by this because she is normally a size 2 in dress sizes. But they assured us that the dress would fit her. So of course we TRUSTED them and got the size that they recommended us to get. My other bridemaids got measured by THEM and they told her a size that seemed to big as well. Once the dresses got in I took them home and my girls tried the dresses on. Of course the size did not fit her and it was falling off. I called Pence and Panche and the lady who answered the phone was no help at all. I told her what was going on and she CUT ME OFF and told me she did not have time to deal with me at the moment because she was the only one there and she was helping out another bride and then hung up on me. I was furious. My fiance then called up there on Saturday and talked to the manager. She told us that there was nothing they could do but for the girls to get their dresses altered and that they should do the alteration through them. Also every time I would go up there and pick up a dress that was already paid for they would try and tell me that I still owed a balance. All they had to do was look in their system or notes and they would see that all the dresses were paid for. Its unbelievable how disorganized this place is and their lack of customer service. I called to ask about my last bridesmaid dress to see if it was in and sure enough it had been there for 5 days. I asked the lady when they were going to call me and let me know the dress was in. She said its only been five days ma'am. This is hands down the worst service I have ever received. DO NOT GO HERE!

Loved the people, great service!!!

Lovely selection. Slightly overpriced.
Short-staffed. The lady who helped us was very profesiional and
helpful. They need to hire more staff like her.

This is a wonderful store. We had a fantastic experience. They had a huge selection, a large runway with dozens of mirrors so you can see yourself in every angle. Kinsey helped me and she was fantastic!!! This is the experience that every bride wants.

pence and panache was wonderful, understanding and very very helpful with my dress selection!

Pence and Panache is incredible.

Pence and Panache was the second place I looked at dresses and it was a fabulous experience. I did not end up getting my dress here but not because of the service, value or professionalism. The shop was very well kept, organized to a tee, the dressing room was large and clean, the ladies that helped me were so sweet and the runway with the mirrors were absolutely perfect for viewing the dress.

Please avoid. The staff is very disorganized and over the past few months I have noticed a high turnover rate. They also lost my paper work twice, and are bad about giving you important information you may need. I could not be more unhappy with the service. I bought my dress, veil and both mothers dresses at this shop. My bridesmaid dresses they did not carry, so I used another vendor. (Thank GOD!) I had plans to order my flowergirl dresses (I needed 3) here as well. However, that did not work out. They told me that I just need to order those dress buy the mid July...apparently one of the staff informed me incorrectly and they will now need an extra $40 per dresses. I realize that mistakes are made and I wanted to work it out. I would have been happy if they could have eaten a bit of the rush cost since they would be making the sale on 3 dresses. They did not budge and did not correct their mistake. DFW has a wide selection of great gown shops in the area, don't make the same mistake is me.

Pence and Panache is the place to buy your DRESS!! They have an amazing boutique with some many selections and its a by appointment only place which is awesome because you will not be waiting and you can have a small "try on dresses" party! I had a blast and I am so happy I chose this boutique to buy my wedding dress!!

Pence & Panache was awesome! It is a gorgeous setting that every girl dreams of when shopping for her wedding dress! They have a huge selection of gowns and bridesmaids dresses for you to choose from! I however, had found (and tried on) the dress of my dreams at a previous store but continued to look... just to make sure! Pence & Panache carried the same designer and offered to order the dress for me. I gladly accepted! They have such an amazing group of women working there that work hard for their customers! Once you buy your dress from them, they also offer a "Reveal Party" where you get to invite whoever you choose and you get to show everyone your dress! And if bridesmaids are there, they can look for dresses as well!!! Fantastic experience!

These ladies made everything so easy for me!!

I came in here along time ago and LOVED the experiance, now that I have a wedding date set in place... wich is only 6 weeks away, I WILL be using them for my dress!!

I can't say enough good things about Kandace and her team at Pence & Panache. The shop is adorable and the runway is amazing! I never felt undue pressure to buy while I was shopping, and they even remembered my name after I bought my gown. I know that Burleson seems a bit out of the way for some girls in the Metroplex, but if you're looking for a gown from one of the designers they carry, it is definitely worth the drive!!

Kandace, the owner, is a self-taught businesswoman, and she knows her stuff! I felt like a princess the entire time I was there, and Kandace was the one who was helping me. She listens very well and is very honest. I had an idea of a dress style (vintage) and cut (a-line), but I didn't have a picture in my head. She gently encouraged me to try on a dress that ended up being the one I wore..... It was amazing. She helped me find the perfect gown that looked classic and also original.

Bonus: she allowed pictures and even took them of me. I was shopping alone, so the. I was able to email my friends some pictures from my phone. Not all stores allow pictures.

I paid cash and got a 5% discount.

The design of the store interior is comfortable and insanely well thought out. There is a carpeted runway for the bride, and most incredibly: angled mirrors along the ceiling so everyone (including the bride) can have a full view of the dress. The customer service jumps to another level just based on this alone.

Summary: good, sweet, honest, helpful people. Well thought out store interior which is comfortable and helps the customer make the best decision.

I highly recommend this store!!!

My overall experience with Kandace and her staff was wonderful! She has some of the most beautiful dresses I have ever seen! The minute I walked into the door we were greeted with a smiling face and treated like royalty. This is the best boutique with the most reasonable prices I went to. She also had a lot of gowns she could sale off the rack, which worked out great for me, last minute shopper! :) Very nice and respectful store I recommend Pence and Panache to everyone!