Pepper's Fine Foods Catering
Northborough, MA 01532
(map) Phone: 508-393-6844
Reviews for Pepper's Fine Foods Catering
GUEST




There were only two vendors we hired that we had absolutely no doubts about from day one, and Pepper’s was one of them. Their food was incredible, they listened to our tiny changes and made them without a problem, and on our wedding day the food was just as amazing as it was at the tasting.
They handled everything we threw at them, including the fact that we made our own cake topper (it was giant) and they had no idea what size or weight it would be in advance. When we said we had been collecting various types of Oreos and wanted a milk/Oreo bar (including Eggnog – in November – because we like it) they made it happen. We really felt that we could have exactly the wedding we wanted because Pepper’s was willing and able to do whatever we requested. Nothing we said made them blink twice or question our non-traditional wedding, and that was such a blessing.
PS- Get the braised short ribs. Also, send me some.
Five...
GUEST




We worked with Pepper's Catering and with Deborah, their event coordinator, very closely over the last year for our recent wedding. They produced amazing local and fresh food for us, that all our guest raved about. They worked closely with me as a vegan bride to create a special meal for me, and even a vegan wedding cake! They also accommodated the dietary needs of our gluten-free and vegetarian guests. They offered a tasting prior to our wedding where we were able to sample and select a custom menu. Although their services do require a significant financial investment, Deborah worked with us to really keep down the costs as much as possible while still creating a beautiful reception. We got married at Tower Hill Botanic Garden which works exclusively with Pepper's so we were able to order the delivery and setup of all our seating and dinning materials through Pepper's. Because of their relationship with our venue, they also were very familiar with the layout and the possibilities for our space. They are so experienced with the planning, setup, food service, and managing of the event, that the wedding ceremony and reception was completely stress free and exactly as we requested. They are almost a wedding planner, caterer, and day of coordinator all rolled into one vendor!
GUEST




Pepper's created an amazing and delicious menu for our wedding. From the cocktail hour hor d'ourves to the salad, entree and wedding cake, everything was perfect. Deborah, the catering manager will work closely with you to pick the perfect meal and even gave us suggestions on colors and centerpieces. They also provided all our linens, dinnerware, tables and ceremony and reception chairs. So convenient!
Vendor response to review
Your so kind Elin and Deb has shared how terrific is was to be a part of such a wonderful wedding.
GUEST




Peppers rocked! The staff was amazing - on the hottest day of the summer the staff busted their butts to make it a wonderful memory for me and my husband. The food was beyond phenomenal - we went with a buffet and were so glad we did because our guests couldn't get enough. They worked with us so that the menu and decor went perfectly. No doubt - GO WITH PEPPERS
Vendor response to review
many thanks for the kind words of praise Caitlin. It was a warm one, but pleased to have been a part of your day.
GUEST




Pepper's catered our wedding at Tower Hill, and we couldn't have been happier. The food was amazing, the presentation was gorgeous, and our cake was out of this world. The braised short ribs are to die for! The staff was very friendly and accommodating to our needs and budget. Worth every penny!
Vendor response to review
Thanks Kate, we even recieved two nice phone messages from guests of your who also commented on our short ribs. we wish you the best and many thanks for the opportunity to be a part of your wedding day.
GUEST




Everyone is still talking about the food at my wedding! Pepper's might be a little more expensive than other vendors but quality/presnation of the food is what makes the difference. They were flexible with me and added certain cultural cuisines to our cocktaill hour. In addition to the food tasting delicious, they truly take just as much pride in the presentation!
GUEST




Our experience with Pepper's was amazing. They were the required catering company for our venue and we couldn't have been more excited. Our event manager prior to the wedding day was Jody, she was wonderful to work with. Always very accommodating and professional. She's very quick with email, and was very patient and understanding with all of my MANY he questions. We scheduled a tasting and were blown away by the quality of the food. Jody and staff were also wonderful when we requested to do a sample table with our rentals so that we could see how everything would look together!
On the wedding day Pepper's staff and our day-of-manager, Linda, were great. We had such compliments on the wonderful food, friendly and helpful servers and great organization. It was such a pleasure working with all of the wonderful people at Pepper's, we would highly recommend them!
GUEST




We LOVED Peppers! We had several meetings at our house in which they assisted us in planning menus and discussing details of the event. They were very flexible and helpful around a unique seating pattern that we had for our wedding. All of the staff were very friendly, polite, and helpful. The food was delicious - all of the guests commented about the quality of the food, the presentation, and the service. We could recommend Peppers more highly!
GUEST




Our experience was Horrible!! The event coordinator made promises she could not keep. When I complained to the owner, all she did was make excuses!! They are grossly overpriced, rude and nothing but disappointments. I would not recommend peppers to any friends or family!!! I find it hard to believe they rightfully won any of these online awards judging from the services we received!!
GUEST




Pepper's did an amazing job catering our wedding! Deb from Pepper's did a wonderful job following up with us after all of our conversations and was completely enthusiastic and eager to help us have the wedding of our dreams! Deb and Linda listened to our ideas and together we came up with an incredible menu. Deb and Linda are friendly, professional, and a pleasure to work with! The food was delicious and all of our guests have not stopped raving about it! If you are looking for catering in the MA area, I highly recommend you use Pepper's!
GUEST




We had a fantastic experience with Peppers. Not only did they provide the delicious food for our wedding, but we also used them for our cake, bar tending, all of our rentals, and as day-of coordinator. Prior to the event they responded to all email correspondence quickly and efficiently, and they were no different the day of the wedding. They handled all of the set up and decorating of the reception hall. It was all done exactly as I had asked, and everything looked amazing. We also got many compliments on how incredible the food was. Everything was served quickly and correctly, and they catered to all dietary restrictions with ease. We wholeheartedly recommend them to anyone else, and we look forward to using them again in the future!
GUEST




Pepper's provided delicious food for our wedding! There were so many choices to select from, and my husband and I were definitely able to choose a menu that reflected our style and our tastes.
Pepper's staff were also amazing during the wedding - highly responsive and helpful towards all of our...
GUEST




I would recommend Pepper\'s to anyone! They catered my at-home wedding. The food was great - I had more than one guest tell me it was the best they\'d ever had at a wedding. Their ingredients are high-quality and locally sourced, where possible, and their options range from the classic to the inventive. \r\n\r\nJust as importantly, the staff worked together to make sure the event went off without a hitch. They smoothly adapted to the wedding moving from inside to outside and back to inside as the weather changed over the course of the day. The staff (from the co-owner we worked with leading up to the event to the event manager and serving staff) were uniformly polite, unobtrusive, friendly, and professional.
GUEST




We are so happy we chose Pepper's for our wedding feast! Everything was decadent, delicious, and wonderful. Not only did they look up recipes for special dishes that I requested and *perfected* them, aside from items I chose from their incredible menu, but they took care of my table linens, laying out my centerpieces and favors, and basically saved me SO much stress! Everything looked amazing, tasted amazing, WAS amazing. I highly reccommend Pepper's to ANY bride and groom! :)
GUEST




Peppers is fantastic. Very respectful of budgets as well. The only difficulties arose when our assigned manager for the event had to leave the company for personal reasons, and the new manager missed many details we had worked out laboriously FYI should this happen to anyone, it would be worth your while to insist on a detailed meeting and site visit with the new manager.
Vendor response to review
We do appreciate any opportunity to learn & improve and share with fans of Wedding Wire the letter that Anne Hurley wrote to Pepper's.
To Everyone at Peppers:
I cannot thank you all enough for the absolutely perfect food and service you offered. The food was spectacular. Many people at the event and calls coming in even today have said the food surpassed that of any wedding event. It was so delicious and beautifully presented. Specific rave reviews were on all the hors d'oeuvres, the watermelon salad, the great meat, the crab cakes, the vegetables! And that watermelon balsamic vinegar appetizer---what a winner. Guests want the recipe!
Martha and the staff were wonderful. Every single person was so polite, professional, calm and collected. Each "snafu" that arose was immediately addressed. Guests also commented on lovely wait staff, guys, and chefs. They were always there, but were "invisible," seamlessly moving chairs, tableware, etc. Martha was exceptional in coordinating the event and keeping everything going so well.
Lauren and I are so happy we chose you to cater the wedding. We think you are the best caterer in Massachusetts! (not just Worcester county).
Anne
GUEST
GUEST




Pepper's recently catered our wedding. We were looking for a caterer willing to prepare some traditional Filipino dishes and Pepper's did such an amazing job that even the groom's sister, who is a cook, was raving about the food (which is really hard to make her do). Everyone loved the food! We are still hearing about it. The staff at Pepper's were incredibly professional and worked within our budget. They made some wonderful suggestions and our wedding day could not have gone smoother. The wait staff was incredible too. We really felt that we were working with friends and that was a great feeling.
GUEST




Pepper's was extremely flexible since the start of the process. The sales person who dealt with me until the day of my wedding was extremely friendly - however, once I had decided to go with Pepper's, the sales person wasn't as friendly as before. Overall, the quality of service of excellent, the value was the best I could find from the list of approved vendors and quick to my respond to my questions and inquiries.
On the day of my wedding, I had not a single glitch - and if there was, I didn't know or notice. I would use them again if I were ever to put on a function like a wedding and now that I am more savvy with event planning.
GUEST




Peppers was flat out spectacular! From our first meeting with them their hospitality and professionalism was clearly a top priority, with the introduction to the chef, appetizers and beverages during our meeting and the obvious level of knowledge about their profession. This was all such a relief to us after meeting with several other caterers who simply put together the generic wedding, Pepper's put an extra touch of personality into our wedding, with the Nasturtiums filled with Boursin, the extra touches they added to the decor and the overall friendliness of the ENTIRE staff. Pepper's catered both our rehearsal dinner and the wedding reception, they coordinated with a party company to provide the tent, dance floor, tables, chairs and everything else we needed. Other caterers we met with laughed at us when we asked about these services, Pepper's was more than willing to arrange everything and the companies they used to supply the rentals were true professionals also.
The entire planning stage was a breeze, John and Leslie were so nice and helpful thought the entire several months before the event include up to the day of. Leslie would respond to frantic e-mails with calm reassuring words letting us know they had everything under control and had already planned on what we just though of. John (co-owner) was there setting up the bar and helping the event staff. Cherie who was our event manager was amazing, she would always have a smile on her face ensuring the night was going to plan and always offering if we or anyone else needed anything.
The food was delicious, not much else to say about that. We've eaten at 5 star restaurants that didn't even come close to the quality and taste of Pepper's. The Seafood Trilogy, Bistro Fillet of Angus Beef and Chicken Marsala were our three choices and all were exceptional, our guests all left completely satisfied raving about the food.
Overall, Pepper's is truly a first class company, everyone we met on their staff showed what a amazing, talented and professional caterer they are.
GUEST




Great food and great service. Peppers served not only as our caterer, but as an unofficial wedding planner, picking up the slack as much (or as little) as we let them. Without imposing themselves, the staff at Peppers was always ready to lend a hand. They are both friendly and professional. Their service - and especially that of our own POC, Mike Adams - is without peer.
GUEST




If I could give 10 stars for each category I would. Peppers is AMAZING. From the long planning meetings, where we outlined and customized every detail, to the creative thinking and suggestions, to the efficient vendor management, the day of organization and exceptional execution across the board, Peppers simply rocks. We had an outdoor New England wedding in June, and it was perfect much due to the contributions of Peppers. John Lawrence ran the show from beginning to end seamlessly. The food was stellar lamb lollipops, tuna ceviche, orchids with borsin, a chef active scallop station, coffee dusted turkey loin, tenderloin with wine sauce, chef active risotto station, and more all hands-down impeccable. And words cannot describe the food and station presentation; we felt like we were at a 5-star restaurant, not in our back yard.
If you want guests to remember the food at your wedding, go with Peppers!!
GUEST




The menu Pepper's provided was beyond expectations. We have food most wedding food to lack originality and taste. Not so with Peppers! Wonderfully flavorful dishes and a custom designed menu to our exact specifications. They have wonderful ideas and high-quality food. And their wedding day service staff is on point with every detail. There was no long delay between tables being served, ensuring everyone enjoyed dinner at the same time. Their bakery was amazing as well. I highly recommend!
GUEST




The food was excellent and the presentation was exceptional. They were very accommodating with special meal requests and food allergies.
GUEST




Pepper's food was mouth watering and all of our guests raved about the food. The cost for the food was average. Pepper's was great to work with, up until the last two weeks before our wedding. My catering sales manager kept bothering me with questions that we had finalized months before. She told me she didn't take notes at our last meeting and was depending on our 'day of coordinator' to take the notes. I found this extremely annoying! We had some items (i.e. centerpieces, liquor, etc.) to drop off at the caterer, as we had previously discussed they would take these items to our venue and set them in place for us. We made arrangements to drop off the items two days before our wedding. We agreed upon a specific time. The morning we were suppose to drop off the items, enroute to the caterer, we received a nasty phone call from our catering sales manager wondering where we were and telling us we were late. Apparently she got the time wrong but her attitude was unnecessary and uncalled for. We were literally 10 minutes away when she called and she yelled at my husband and told her she wouldn't be there when we arrived. It turned out that particular day was unexpectedly busy for a Thursday and our CSM was in a bad mood about something not related to us. She had not left yet when we arrived so she helped us with the boxes. She then told us they had no room to keep a specific item cold. We had originally wanted to drop off this item the day before the wedding but she was adamant that she would need the item while we were dropping off everything else. We were even more flabbergasted when she told us there was no room in the cooler to keep our item cold. She wasn't even apologetic about the mishap, she was rude.
The day of our wedding the caterer was over an hour late arriving to the venue so when they did arrive they were rushed. A couple of our guests, who happen to be close friends, had arrived to tend to some pre-ceremony items I had asked them to take care of. The day of coordinator from Peppers was extremely rude to my guests. She asked who they were and why they were at the venue. I was also told the DoC was overheard by many of our guests making comments such as "I don't care what they want", and "too bad for them".
We had serving stations at our wedding. The caterer called certain tables one at a time to get in line. My immediate family (i.e., 2 brothers and my parents) were not given any consideration and were actually called to the line LAST, after all of our guests!
Although the food was fabulous and the event looked seamless, the attitude our guests and us received was unnecessary! If you can tolerate the attitude I would recommend hiring Peppers to cater your next event.
Vendor response to review
Thank you for all of your comments.
While we may have wished that these had been brought directly to our attention as they were happening, we cannot corect improper actions by Staff members if we are not informed. We do empower our Staff to act in our behalf to represent all of the Pepper's Team in a positive and hospitable way, unfortunately, not all people do so in every occasion. Pepper's mission statement is that we are committed to meet or exceed the expectations of our clients and those of our fellow Pepper's. We appreciate the nice things that were said about our cuisine and you have my assurances that we will use these comments to reinforce our mantra to continously improve. Once again, thank you for your comments, we will use them as a training tool.
GUEST




Overall we were thrilled with Pepper's and received rave reviews from our guests about the food. They were extremely flexible and accomodating to our requests and budget.
GUEST




Jennifer was amazing, not sure if she is still with Peppers though...I loved the menu selection and the overall vibe of our wedding catering....I hear our cocktail hour was amazing, Jennifer re-created an ice tower with shrimp based on a photo that I ripped out of Martha Stewart!
Our dinner was pretty late, didn't get served till after 9:30ish which was a drag...overall the food was delicious and the staff was friendly and hard working. They accommodated me when I had special requests and provided our linens, chairs and wedding cakes (which are featured on their website) Unfortunately, Jennifer did not attend the wedding due to a family emergency however the woman that handled everything made sure the evening went smoothly!
Peppers Fine Foods Catering is on our preferred catering list for so many reasons! Their food is delicious and exquisitely presented. Peppers attention to detail and service is what sets them apart from other caterers. They focus on all aspects of your wedding, to ensure that the timing and execution of the wedding goes off without a hitch. Their staff is incredibly professional and helpful in the planning process.
Why is Pepper's Fine Foods Catering on my list of preferred caterers? John and staff do a fabulous job!! The food is awesome!! They are so professional and the service that is provided is always topnotch! Thanks for taking such good care of my clients. You guys rock!!
I have had the pleasure of working with the ownership & staff at Pepper's for a few years now. In short, if you want the best and want it done absolutely right,these are the people for you. The staff is more than compitant. They are experienced. If their is a "bump" they have seen it before and know how to handle it. Many times before you even knew it happened. Their customer focus is extraordinary. Weather you are having a venued wedding or a back yard blast. Rest assured, you're going to have an event that will be the envy of your friends & family. They are a fantastic choice.
About Pepper's Fine Foods Catering
a husband & wife Chef owned company, started with a focus on fresh, seasonal and enticing globally influenced food of the highest quality with a gourmet food & cafe in 1987. Our core values have not changed.
We believe in using the freshest available ingredients, many from local farms and even have extensive organic herb and editable flower gardens at our location, centrally located in Massachusetts.
Pepper's standard for excellence extend from the educated & well trained culinary staff in the kitchen to gracious service staff and begins with your first meeting at our historic building in Northborough. Come sit with us to taste and experience the passion and caring that we put into each and every wedding and shower. Let our fine cuisine allow you to relax and savor the exhilaration of Catering done very well.
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