Pierre's Catering

Mr. Pierre was very accommodating. The catering staff were professional, friendly and helpful throughout my event. The food was excellent and my guests raved on and on about the food.

Ok get ready because this one is going to be a wild ride! As mentioned in a previous review I had my ceremony and reception at promontory point which is a Chicago park district location. Upon signing a contract you agree to use their approved vendor list for any outside services. Catering is considered an outside service and Pierre's is on the list. Let me start off by saying that I read the one review posted on here at the time and I thought that this young lady had such a terrible experience that I decided not use Pierre's. Once I began to price things and do tastings off of this approved vendor list I quickly realized that Pierre's was the most affordable. So I decided to give them a call. The first phone call that I had with the establishment as well as the fact that you had to pay to do a tasting should have tipped me off. It was almost like the young lady(who I later figured out was Monica Pierre's daughter) was trying to talk me out of doing a tasting with them since I had to pay. I did pay for the tasting however, and we decided that the food was decent enough so we put a deposit down and hoped for the best. This is when the trouble began. I thought that if I could stay on top of them and repeat exactly what I wanted for the day of the wedding that things would work out ok. They didn't. Every time I or my coordinator would send them something or call to ask about the planning the response would always be " don't stress let my daddy handle it he's knows that place like the back of his hand." I was worried and I was worried because the venue is such a small space. So we sent a floor plan to Pierre’s and all of a sudden Monica (Pierre’s daughter) starts harassing my coordinator for the final payment, so my coordinator asked Monica have you spoken to the bride and groom about this? The answer of course was no! How do you think you are going to get the final payment if you don't try and contact the people who have been paying you all along????? So we go in and ask to only work with Pierre because at this point Monica was being so I-rate about it all. He agreed, we paid, and we discussed linen and how everything should go at the wedding which was two days away. He assured us that he would be there, we went over the final floor plan and we left thinking things would work out fine. The day of my wedding I had people helping me set up and I asked one of the service people to set a sample place setting so that my workers could set the favors and centerpieces accordingly. When they brought out the napkins I almost fainted and I said "that isn't the linen is it?" and the lady replied yes. So I say "no no no that is not what I picked out two days ago!" and the lady replies "well this is what we have so what can you do?" So I stormed off and spent the next 15 minutes trying to figure out who was in charge (which of course nobody wanted to take responsibility for being in charge) So I asked "where is Pierre is he coming?" " Yea he'll be here" they replied. (PIERRE NEVER SHOWED BY THE WAY) My husband asked for a number that he could be reached at and of course there was no answer and no response to the numerous messages that we left. The show must go on right? So we went ahead and started getting dressed for the ceremony. Once the ceremony began I really started to see how unprofessional these people really were. It's 6:00pm and it's quiet and my ceremony had begun and all of a sudden I hear the service people arguing and cursing each other. So loud that my guest started watching them. Later on I had complaints that the service people were drinking, they were rude to my guest as well as my wedding coordinator as far as their job duties went. In my floor plan I specifically said that I needed the buffet to be broken down as soon as dinner was over to provide a dance floor. When my coordinator asked that the buffet be broken down so that we could begin our first dance she was told that "y'all need to learn to be patient" by a lady named Roberta. So some of my guest as well as my photographer and wedding coordinator started breaking the buffet down themselves. I was so upset because I felt like they shouldn't have to do these things when I paid Pierre's $3500 to do this. The food was ok but I has some people that didn't eat chicken and some people that didn't eat beef and they were told that they had to take both sets of meat. How can you make someone eat what they don't want to? what a waste! The cake was also a disaster. Do you know that not only was I not asked did I want the top of my cake ( I think it was served it sure wasn't boxed and given to me) but it was also served on paper towel?!? It was served on paper towel when I was told that there would be upscale disposable wear to serve the cake on by MONICA! Seeing a pattern yet? All in all I think that they should be kicked off that vendor list so that this doesn't keep happening. If they aren't, however, please please please do not give them your business. They don't deserve it and they won't treat you right! Find another caterer or if you are like me on tight budget then save borrow if you have to spend a few more thousand on a decent caterer I wish I had. I recommend Conn's catering. They are more expensive but at the very least way more professional and they act like they want your business. Thanks for your time reading this lengthy review.---Mrs. Brunson

This is the worst establishment I have ever seen. Please do not choose this caterer because it is an affordable option off of the Chicago Park District approved caterer list. How are they even approved? They were late setting up the site, my own friends who were supposed to be hostesses had to help them set up. Throughout the evening some of my own guest had to help them serve, and some people still had not eaten late in the night. They assured me that their staff would be wearing black pants and a white tuxedo shirt, but they came inproperly dressed. One fool walked through my pictures wearing a red Pierre’s catering apron. The linen was not the right color, it wasn’t event close, even though a swatch was given. I was truly embarrassed that my mom had chosen such a low class caterer. In all of my days of food service I have never seen such a badly run catering company. The staff was more concerned about me and my husband then doing there own job. They were like “How old are yall?”, “Yall look really young.” I was thoroughly disgusted! At the end of the night after we cut and ate our cake, they threw our cake into the box, and all of the icing off the top came off. I was pissed. Did they not realize how much I had spent on that damn cake? Instead of taking the cake to the back to cut it, they took off the tiers, and cut it in the front. This was very tacky to me. I have always tried to support Black businesses, but this is a business that I truly hopes fails.