Pink Princess
Reviews for Pink Princess
GUEST




I searched so many sites looking for flower girl dresses and finally came across Pink Princess, they had so many to choose from. After days of picking and choosing I finally found the perfect dress. After ordering I was worried what how long it would take to get to me as I'm in Australia, then I was wondering what the quality would be like.
The dresses arrived within two weeks and the quality was perfect. The girls tried on thier dresses and look wonderful.
Thank you Pink Princess.
GUEST




Great value and beautiful dresses for flower girls. Also good selection of accessories. Good return policy, although I never needed to utilize it.
GUEST




I purchased my flower girl dresses and boy's attire for my wedding from Pink Princess. I purchased several flowers girl dresses unable to decide which one from viewing them on the internet. The majority of the dresses needed tulle with the exception of one style. All the dresses were beautiful. I ended up decided on a navy blue dress that did not need a tulle. The dresses were beautiful. Pink Princess has a great return policy. They send you one free return postage within 30 days of purchase any returns after that you have to pay yourself. The dresses arrive with 3 days Pink Princess will send you shipping confirmation and received return confirmation. You can track your purchase and return merchandise. The boys suits were cute. You can't beat the price for the dresses and suits. You get the pants, shirt, tie, shirt and jacket. I would buy from them again and have recommended the website to a few family and friends.




My daughter wanted this one apple green flower girl dress, and luckily, Pink Princes had it in stock! Shipping was quick and their were great help. Thanks again!
GUEST




We ordered the flower girl dress from Pink Princess and it was beautiful. The shipping was very quick. They were easy to work with.




My flower girl was very happy with her dress. She almost stole the show! Dress came in promptly and was as described. Very happy with PinkPrincess.com and will recommend them to all my friends.




We chose www.pinkprincess.com for our flower girl dresses. They have adorable dresses and they are reasonably priced with free shipping and free returns.




Purchased a dress at a local Department store during Easter and panicked that she would out grow the dress before our November wedding. Failing to find the same dress in a larger size, I started searching the internet and came across a different dress. This dress is a billion times better than the picture on their website. It is so absolutely gorgeous, it made me cry when I opened the box. 1 week shipping, a great price, and exceptional quality!




We had five, yes five flower girls at our wedding, and I wanted each one to have their own look/dress rather than be all uniform. I came across Pink Princess online and fell in love with several of their dresses. I ordered them for the girls online, and in less than a week I received the dresses. I did have to return/exchange one as they sent me the wrong size, but they were cool with it and exchanged with no problem!
GUEST




A huge selection of dresses. I wanted soft yellow for the flower girls and was having a difficult time finding anything but the traditional white dress, until I came upon Pink Princess. We ordered them through their website and they were delivered promptly. The girls looked like little princesses.
Thank you Pink Princess!
Charlene Mason Gallego




I ordered the flower girl dress from this website. The dress was exactly as it was pictured and arrived on time. The prices were very reasonable also. The dress had a mesh overlay that had rose petals in it. This ripped before the night was over, but overall I was very pleased with the product and there were several options to choose from. The flower girl loved it!
GUEST




We were looking for inexpensive yet a good selection of flower girl dresses. We looked online and found PinkPrincess.com. They provided great service and the free shipping was great!




FOund a great dress that was on backorder and the store made sure that I got it as soon as it came in.God people to work with.
GUEST




My sister and I recently bought flower girl dresses throughout Pink Princess and after their terrible customer service, I would never buy from them again, even if it meant paying more for the same dress. When I first went to order the dress, it was sold out. When I called their CS rep, I was told by the CS rep that they would be getting in a new shipment. I asked if it would be the same as the picture and was assured it would be, so I ordered it. It came in a few days, however it was not the same dress as on their website. The sash, instead of being pink, was a bright pumpkin colored orange. The flower was also off, but by not as much--a peachy coral versus pink. My sister's wedding colors are pink & light blue, so the bright orange color looked horrible. I immediately called their CS and their rep acknowledged that the dresses from new shipment were different from the ones in their website, but that that wasn't their fault. It was the fault of their manufacturers. They would take no responsibility for the mistake, even though they misrepresented the product on their website and would do nothing really helpful to remedy their mistake. One option she offered was for me to purchase a coral color sash from their website (and hope it was the color they promised). While she wouldn't send me the sash for free, she would give me free shipping (something they do with their products by default). The other was to return it and look for a new flower girl dress for a wedding. It took us several months to find this one, so that wasn't really an option. When I suggested that they pay for the sash to make up for their false advertising mistake, she refused. When I asked to speak with her manager, she put me on hold and then refused. When I asked to speak with some one or any one involved in a management position, she refused. When I asked to speak with the owner, she refused & wouldn't even give out her name. She said the best she could donis to take a message and give it to the owner, but she couldn't guarantee whether she would call back or let me know when she would be in the office next so that I could call her my self. This was one of the worst CS experiences I have ever had and I do most of my purchases on the web. If they want to stay in businesses and focus on wedding shoppers, they need to be more professional and accountable (take a lesson from Zappos)! Wedding are a big deal and if you screw up, a good vendor steps up to the plate and makes things right. If you want to ensure you'll get what you want, shop some where else.
Vendor response to review
We have offered many options to accommodate the situation to the best of our ability. Since then, our customer decided to agree to the free return/refund for the inconvenience of the dress color.
We regret that the dresses received did not work for her event at this time.
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