Pocono Limousine

We booked Pocono Limousine to provide a limo coach for our wedding guests. The shuttle was nice and the service was good. My main issue is just with the communication between myself and the management. The person who first answered my inquiry was the owner, Dario, so he was who I considered to be my point of contact with the company. Of all the emails I sent, I believe he personally answered only 1. He had another of my emails forwarded to one of his employees, who answered and was VERY polite and helpful. I believe her name was Christine. However, Dario ignored every other email I tried to send him, including the week before the wedding when I was trying to arrange pick up times for my guests. In the end, it took several emails and 2-3 phone calls just go get someone to answer my one question. Their prices are good, and the actual limo service was fine, but be prepared for a major lack of communication. I hesitate to recommend them for this reason alone, but there aren't too many other choices in the area.

Pocono Limousine did an absolutely fabulous job for our wedding!! We hired Louis as our driver for for the bachelorette and bachelor parties, as well as our driver for the day of the wedding. We rented the 12 passenger SUV and he picked up the guys, drove them to the church, picked up the girls, drove them to the church, and then drove the entire bridal party to the reception site where we took pictures and then arrived on site. He was very professional, and even helped shuffle guests into the church and fixed my dress before I walked down the aisle! We also rented the shuttle service for our guests to go to and from our reception site, and we were pleased with that as well. I would definitely recommend Pocono Limousine to another bride.

My wedding was perfect EXCEPT for the Pocono Limousines. I used them for the 20 person bus to shuttle people between Comfort Inn and Skytop Lodge. There were supposed to be 2 runs to Skytop and 2 back to comfort. However, the first bus arrived 45 minutes late and the 2nd bus was not gonna make it to the wedding in time for the ceremony. Many of my guests had to drive themselves or take a taxi even though I thought of this and paid $600 for shuttles. I was very disappointed that the driver did not call anyone to let us know this was happening. Guests were also very upset as the driver was rude to them. Dario was very accommodating prior to the event but the actual service was very disappointing. I would not recommend this vendor.

The limo driver was so good to us. They had champange ready for us and even rolled out a red carpet. It was so nice and the limo driver did such a good job he was there for us the whole time and made it so special.