Prado Collection
Chattanooga, TN 37421
(map) Phone: 423-899-5566
Reviews for Prado Collection
GUEST
They are good until they get your deposit. The first time I went into the store, I was greeted and assisted quickly. I ordered my dress that day. When I went for my first fitting, they wanted the final payment before I even saw my dress. Not only that, the tone was very rude. The dress needed minor alterations and they really pushed for me to use their seamstress. I decided that I would use her. When I went in to pick up the dress when it came from the seamstress, I was told there was no need to try the dress on and was rushed out the door. They were very rude! I came home to find the seamstress work was terrible!!!! Thankfully, I found a seamstress that works for Davids Bridal who does work on the side, she was a life saver! She fixed what the original seamstress had messed up plus did another alteration and charged half the price of Prado. I will never do business with them again!
I have never in my life been around anyone more rude than the woman who helped me try on dresses in Prado. Granted, the dresses were beautiful, and I picked one out but it was too small but the owner insisted that it was not and that my bridesmaid and myself just didnt know how to lace it up correctly. She got me into the dress but it was certainly a size or two too small and very uncomfortable and when I informed the owner of that and asked for a bigger size, she refused saying that it made me look beautiful and thin. Im sorry, I am 5'8 and 135 lbs, I do not need someone telling me that I need a too small dress to make me look "beautiful and thin" and I informed her of that as well and she had the nerve to ask me if I would rather be comfortabe or thin on my wedding day. Seriously?! And this is the owner. THEN she asked where I was getting married and started completely trash talking the preacher who is going to marry my fiance and myself. At the point I took the dress off and walked out. Beautiful dress, but I wouldnt give her any money if that was the last wedding dress in the world.
GUEST
I paid for my dress, slip and veil up in full before the dress was ordered. The dress was an entire month late, and my veil didn't arrive until less than a week before my out of town wedding. They were very unbothered by this. I guess since they had all of their money up front.
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