Premiere #1 Limousine Service
Middletown, PA 17057
(map) Phone: 717-616-8995
Reviews for Premiere #1 Limousine Service
GUEST




I used these people both for my bachlorette party and my wedding!! they were GREAT both times!! The drivers were great, the limos were very clean and great!!! I had NO complaints both times!!! The drivers are there to help you make your party or occassion fun and exciting!!! The drivers are always smiling!! We had a great time!! And this is one of the only places I know of that has a PINK limo!! lol...
GUEST




Service was great! We had to change the schedule a few times and they were helpful and accomadating every time. The driver was very nice. Very highly recommended.
GUEST




We were VERY happy with Premiere Limousine. I wish I had gotten the name of the driver our kids used. He followed every request, he was on time, he took great care of the bride, He even wore bright pink to match
the wedding! The bride and groom couldn't say enough about him
GUEST




Fun and awesome limo driver! Loved him! On time, backed down my 225-ft long driveway, got everyone where they needed to be safely and at the right time and was totally willing to deal with any and all of our requests!
GUEST




Premiere Limousine did an amazing job for my wedding! We had two different pick up and drop offs with the same vehicle and everything went flawless. Limo was on time (for both pick ups), clean and the driver was very professional, he even waited in the heat while we were taking pictures to make sure he was there to open the door for us!
GUEST




We were extremely happy with our limo bus and the service we received for our wedding. This company went above and beyond with service as we asked them to take the limo bus to a place they've never been before - into a baseball stadium! They went in advance (with no charge) and did a test drive around the warning track to make sure everything would run smoothly the day of the wedding.
They were on time, the driver was very nice, and the service was flawless.
The only thing that I didn't love was that I had to call to follow up on everything, and on one call, found out that the rep had taken their instructions for our day of timing from the worker at the stadium. The timeline he had given them was incorrect, and had I not called to confirm, things would have been wrong. I would have hoped they would have taken instructions from the bride and groom (those paying the bill) and not a worker at the stadium. However, once we spoke, things were worked out and the service the day of was excellent.
Vendor response to review
It was a pleasure to provide transportation for Taryn on her wedding day. This was in fact our first time taking the limousine coach on to the field at a baseball stadium. We were honored that they would choose our service for such an exceptional venue. At Taryn’s request we met with the General Manager of the stadium to work out the logistics and ensure that we would not damage their field on the day of the wedding. We did, in fact, have to take some directions from the General Manager because he was in charge of the property.
GUEST




We are extremely dissatisfied with Premiere 1. They essentially made us, the bride and groom, 45 minutes late for our own wedding reception. We rented two town cars from them for our wedding, one for the bride and groom and one for the mothers and grandmother of the bride and groom. AFTER the buses (Executive Coach) transporting all of our guests to the reception pulled away, one of the drivers informed us that one town car broke down and the other driver took the working car back to Premiere to get a limo. This was unacceptable to us because (1) we specifically rented town cars because we did not want limos, (2) no one consulted with either of this about how we wanted the situation resolved, (3) by taking the working vehicle back to Premiere, they left ALL of us stranded, and (4) had we been properly informed, we would have been able to ride with the rest of our guests on the buses provided by Executive Coach! A responsible company would have sent one driver in a cab to get a new car OR they would have sent third driver and car to pick us up. We missed nearly one hour of our own wedding day causing us to miss taking any photos with our family and bridal party before the reception because of Premiere 1 Limousine, and the only compensation we received was a partial refund of $90. We are appalled at the service we received (or didn’t receive), and shocked that the owner of Premiere 1 believed $90 was an appropriate apology. Not only is their customer service awful, their vehicles don’t work!!! DO NOT use this company. There are plenty of other reputable vendors out there.
Vendor response to review
Alyssa decided to use (2) Lincoln Town car sedans for her wedding day. Although all the details provided in the review are not an actual portrayal of the day’s events, we did unfortunately have a mechanical breakdown that delayed our service. This breakdown occurred during the ceremony at which time we acted as fast as possible to get an alternate vehicle to her. Due to the Labor Day festivities occurring around the area, we were not able to respond as fast as we would have liked to. We did provide transportation to the ceremony site and reception location and offered a 50% refund on the Town Car that failed. All of our vehicles are inspected on a weekly basis by a certified mechanic and receive routine maintenance. This failure was something that could not have been diagnosed during these inspections. This was an embarrassing moment for us, and we are truly sorry that we caused this inconvenience on her wedding day. We average 200 reservations a month and this instance is not a direct reflection of how we perform on a daily basis.
GUEST




Chose this vendor for transportion for mine & my new husband's wedding day transportation. Was quite impressed with the timeliness of the driver to pick me up at the start of the day. He arrived at my door to pick me up at the exact minute he was suppose to. Very professional. Very nice & clear cars. Would definitely use them again & would recommend their service to others.
Vendor response to review
Andrea decided to use a Lincoln Town car for her wedding transportation. She was a great client to work with, and I appreciate the positive review.
GUEST




We contacted Jonathan Snavely a number of times throughout the process to work out plans, details, and address questions/concerns. Jonathan was always attentive, patient, and worked hard to meet our needs. Booking details and payments were always processed quickly and we received records of them in like manner.
The Premiere #1 Limousine Service team knows how to run their business smoothly and efficiently. Never did we see things unorganized, hectic, or done unprofessionally. They have a solid selection of vehicles which are well kept, along with professional and courteous drivers. The drivers were on time and did what they could to help us be ahead of the planned schedule, not to mention a number of stops that were required in our itinerary.
While the quality of service we received might be associated with a vendor charging high fees, we found Premiere #1 Limousine Service to have highly competitive rates.
Vendor response to review
Paul was a pleasure to work with in planning his wedding transportation. He decided to use our white, 14-passenger Ford Excursion. He was very detail-oriented which assisted in everything running smoothly the day of the wedding. I appreciate the positive review and would enjoy assisting him with any future transportation needs.
GUEST




I was happy with my limousine service. The only thing I didn't like about the was they called me the day of my wedding (while I was getting my hair done) and told me that the antique bus that I was supposed to have was broken down. I couldn't wait to have that bus, but I guess things happen. I was a little disappointed, but afterwards they told me that they will give me any other type of transportation for free. So that was a plus for me! I was happy with style of limousine that I chose, the cleanness, and of course the driver. Things did workout and everything was still beautiful, even without the bus that I wanted.
About Premiere #1 Limousine Service
As a proud member of the National Limousine Association and the Harrisburg Regional Chamber we pride ourselves as the premiere provider of luxury ground transportation for the Central PA area.
Our Chauffeurs undergo a training and testing curriculum recommended by the National Livery Association, maintain a clean three year driving record, and are carefully screened through State Enforcement Agencies and always treat our guests with the utmost cordiality and welcome.
We would value the opportunity to be of service to you with the best in chauffeured transportation.
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- Harrisburg Regional Chamber
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