Pronovias

The Pronovias Fashion Group has absolutely stunning dresses. I loved mine. However, their customer service is horrific. For a time, my dress was lost in their warehouse in NY; then it was sent to a store in New Orleans with the same name as my bridal store in Southern CA. Toward the end, both my bridal shop and I were contacting Pronovias, trying to figure things out. Luckily the dress arrived unscathed. Sure was a nightmare, though.

I was happy overall with my dress, but a little confused/disappointed with the fit. I lined up perfectly with the size 6 on their chart, so we ordered it and the salesgirl at the bridal salon told me I likely wouldn't need alterations. It came, and I hadn't gained/lost ANY weight, but it was at least 3 inches too big in the stomach. The tailor told me there was "only so much he could do" with that shape of dress. That's not Pronovias's fault, but frustrating because if the size chart had been more accurate to the dresses' size/dimensions, then the salespeople at the salon could have warned me that it would be difficult to take in appropriately.

The tailor ended up doing an okay job with it (he did his best under the circumstances), but there was still too much extra fabric in the belly that just couldn't be fixed. It looked like it would fit someone 18 weeks pregnant just perfectly. Kind of a waste, as one of the main reasons I'd chosen that dress was to flatter my little waist. Oh well.

Great Customer Service,
Dresses look Great on the photos but in reality very poor quality, the beadings look very cheap, but def. fits everyones budget.
i am not going w/ this place as the dresses look cheap.

Beautiful dresses and good quality for the money. I used a Pronovias dress for my ceremony dress and it worked out perfectly.