Renee's Royal Valet - Limos, Coaches, & Trolleys
We used Renee's Royal Valet based upon user's feedback. They were very professional, prompt and cordial.
I am glad that we went with their company! It was my daughter's wedding in late September 2012.
Cheers and thanks, GLS
We used the Dubliner Trolley for our wedding transportation from the church to the reception and it was great! The inside was decorated with flower bouquets and decorative vail material type ribbon all around. The driver was curtious and knew exactly where he was going. He even made a stop for us on the way to get out and take pictures. The back of the trolley was a great photo opt as well. The service provided by Renne's Royal Valet was very efficient and they were so easy to do business with!
We loved our limo service so much! The limo bus was absolutely beautiful and state of the art. Our driver was fantastic -- so flexible and professional. The company was super responsive and professional, and was able to meet all of our requests. Limos in general are expensive, so this was a splurge for our big day, but it was totally worth it. We had 21 people and a cooler on our limo bus, but that was about all it could hold. It had a full panel of music controls in the back for the bridal party to use, and we plugged in an iPod and partied all afternoon. It was awesome, and I would totally recommend renting a limo bus through Renee's!
We used the trolley for our wedding, and had a lot of fun. It was an easy way to tranport our bridal party from ceremony, pictures to reception site. The trolley also had a "balcony" off the back get pictures and wave. We toasted champagne and it was a blast!
The Trolley we rented from Renee's Royal Valet for our wedding was perfect. The driver showed up as scheduled (even arrived early), was professional, courteous, fun and willing to go anywhere to make our day special. The Trolley itself was fantastic. We looked at the trolleys at other companies and found them all to be old and somewhat run-down. Renee's Trolley looked practically brand new. Everything was clean and looked great. It even had heat, which was needed on our wedding day.
Best Trolley company in the Twin Cities.
I would highly recommend Renee's for any limo service. Our driver was very patient with us when my flower girl had a melt down about not being able to come in the limo. He got us to our locations for pictures and even went around the long way so we would have more time to relax and have a drink. I will be using them again!
driver was great. was a great time
We used Renee's recently for our wedding. The driver did not pull into the right area and I was forced to walk through dirt and mud as it had been raining all day. Some of our wedding party ended up having to go back to the hotel and we had to go get them (the hotel is located in the parking lot of where our reception was), and asked the driver if that was ok (which he agreed to but told us to provide him with directions). We asked if he would be able to hear us from the back seat and he said yes. The driver ended up missing the turn to continue on the road we needed to be on, and when we yelled at him to turn around he did not even awknowledge us and just kept driving. My maid of honor had to give him her cell phone with GPS to get us back. Now tell me, this is 2010 why do driver's not have a GPS in their vehicles?? I am appalled. Because of this, we ended up not being able to do any extra pictures and had to go straight to the reception. When we complained of the service and refused to pay the $650 they wanted for an hour long ride in the wrong direction the manager at Renee's was extremley rude and sided with his driver. I've been in customer service my entire life and if I ever treated a customer like that I would loose my job in a heart beat. Save yourself the time and trouble and go to another reputable transportation service.
Vendor response to review
We arrived on time at the outdoor ceremony site as requested at 6:30 pm. The clients did not get into the limousine until 7:15 pm. Some people in the wedding party had to go back and drop off their cars at the hotel which was not planned nor indicated as a stop on the contract. Since the chauffeur didn't know where the hotel was located he did take a wrong turn causing a 10-15 minute delay. This unplanned event of taking the cars back to the hotel caused the group to fall short on time. The reservation was scheduled until 8:30 pm, but they choose to end the trip at 8:00 pm. When the client called to make us aware of the situation we provided them with a $200 credit.
Renee's Royal Valet (RRV) performed flawlessly on the day of our wedding and in the days leading up to it.
Four days before our wedding, my fiance and I decided we would like to have the bridal party with us in the limo and had wanted to upgrade. My fiance called and had no issues with upgrading, they even called me because they had some questions about colors and timing of when the limo should arrive (lol, fiance referred them to me, he didn't want to screw anything up).
I didn't quite know what time they should arrive at the end of the ceremony to drive us around before the reception, and they went through the timing of everything (when the ceremony started, what type it was etc...) to make sure they were standing outside before the guests started leaving to kind of "show off" a little. We didn't know where we wanted to go until we were in the limo and our driver (can't remember his name for the life of me) knew exactly where we were talking about. He gave my fiance his cell phone number to call so we could call him when we wanted to leave (he had to park a block or so away while he waited). When one of the bridesmaids forgot her purse in the limo, we just called and he drove back, and then drove away to wait again.
He did not get lost at all on the way to the reception venue and was very professional and courteous to both myself, fiance, and our bridal party (opening doors, nice tux, etc...).
The limo itself was amazing, seemed brand new and up to date with the sound and light system.
I would definitly recommend Renee's Royal Valet to anyone that is looking for a wonderful/worry free time on their wedding day.
Renee's was great! They were fun to be around on the day of our wedding and made sure everything went smoothly leading up to and during the event!
We were happy with our choice of transportation! We loved that the driver was on time and took the time to take us to all the locations that we had planned.
I think this was the third time in four years that I was in one of Renee’s limousines, mostly for other people’s weddings, and it was wonderful to have them for my own wedding. The staff is so wonderful to talk with, and very accommodating. On the day of my wedding, the limousine showed up on time, the driver was extremely courteous, and it was so clean. Brian and I are not fancy people, but there are so few times that you get to ride in a limousine in your life that you really need to take the opportunities when you can.
We had two limos for the day, one for Rob and the other for my lovely entourage and me. We chose Renee because one of our friends had used their services before, for their own wedding. We felt comfortable with that. We didn’t check around for prices, but I can say that they were very professional, very considerate, and helpful, too! While I may have done away with other extravagances, I loved walking on the red carpet to the reception. I felt like a princess, and that this truly marked the start of the party!
The limo was alot of fun, very fancy, and the driver was very nice! I think limo prices are way too high!!
We started the wedding day very traditional, and I was at my parent's house in Hudson. The Limo came and picked us all up, and even thought I don't know much about cars, I know that this was an expensive car! I let Rob pick it out, and he obviously knew what he wanted! We looked more like rock stars when we arrived at the church, but when we arrived in downtown St-Paul for the reception we really looked the part of famous people! It really makes the day complete, being able to drive around in fancy car!
Picking a limousine service was easy because my best friend had gotten married the year before and so I just contacted the same person. My husband and I debated over what type of car we should arrive in (he wanted the hummer like car) but I wanted us both to show up in similar looking cars. We compromised. What I liked best about the limo, from both my friend and my wedding, is that the inside of the car looks brand new. It has this crisp, clean feeling, it didn’t smell like smoke, and the driver was dressed up really nice. I thought that having a limo was kind of cheesy, but it was a great way to show up to the church and then to the hotel, and I love the pictures of me stepping out of the limo.
We rented the H2 limousine for our wedding. It was huge and fully equipped. It seated like 12 people and it had every perk you could think for a vehicle. A mini-bar, leather seats, tvs, dvd players, state of the art sound were all included. I especially loved the sun roof so I could wave goodbye to all my family and friends after the ceremony. The only drawback was the lack of knowledge by the driver. We almost missed our flight due to his incompetence!
Renee's Royal Valet cannot be beat with their vast experience in the industry. They give the utmost care to what they provide to clients and are some of the kindest and most professional vendors we have worked with. Hands down, they are highly recommended.
SEBC loves working with Renee's Royal Valet!
Renee's Royal valet is the first call I make for any of my clients needing transportation. Their wide selection of vehicles and impeccable attention to detail make them my go to transportation company.
Very nice people who do exceptional work and are very professional!
Renee's has a great selection of vehicles. Their Trolley in particular is a very welcome addition to any event. I have found Renee's to be great to work with - professional, prompt, and courteous.
Wonderful customer service, beautiful vehicles.
What can I say - LOVE LOVE LOVE Renee's Royal Valet
Renee's Royal Valet Limousine Service is simply the best and has been a leader in the wedding business for many many years. I love working with this company, in fact they are the only ones I feel comfortable recommending. Trust me, you'll be extremely happy working with them!
Renee's Royal Valet won the best of award, for a good reason. The owners work super hard to make sure every vehicle is in super condition and keep coming up with fun, elegant services for their customers. They are not satisfied with just a drive, it's much more.
We have recommended Renee's since their inception. Great service and excellent reputation year after year.
always on time, always professional. simply the best in the cities!