Ritz Carlton Coconut Grove

The Ritz Carlton Coconut Grove exceeded all expectations in every aspect.

From Management Staff to Service Staff, more than excellent!!!

The Ritz Carlton knows how to put on an event. They truly are the best. Jeysa Plana, the coordinator, is absolutely amazing. I loved how everything came out. She insisted I didn’t need a DOC/planner and she was dead-on. (Sometimes they say that because they don’t want someone else interfering with their responsibility, but in this case was true.) Jeysa and I actually became more friendly, and she knows everything and was always an email/phone call away to answer my million questions.
The food was delicious and the presentation of the food was unreal. I didn’t try any appetizers at the cocktail hour, but everyone said they were phenomenal. The only thing I was a little disappointed about was the salad did not have enough dressing, like it had during the tasting. I got ready at the hotel and the staff catered to us all day long. They brought me a care package with extra towels, alka selzer, band-aids, etc. They also brought a steamer for my dress. The service is incredible, but that's exactly what I expected. At the end of the night, they wrapped up my cake top tier and cake brooch and delivered it to us. They also delievered all of our other items such as the cake knife, wishing tree tags, and tag numbers. These people know how to host an impressive event.

Everyone at the Ritz has been very helpful assisting with the planning. We are having our ceremony and reception at this hotel. The catering department and hotel staff has been willing to work within our budget and make additional accomodations for us and our guests.

If you have your wedding at a Ritz you are probably in pretty good shape. The service, the staff and the food were very, very good. However, my one note to anyone plannign to get married at a Ritz location is to watch out for the "add-ons". They did surprise us with a few charges we were not totally expecting. However with that said stil very happy with the Ritz.