We worked with the store in Arlington TX, Eric and Smitty are both amazing! We were in the store so much that they knew us by name! They were always friendly and quick on jeweler services! They even matched a discount that a competing store was offering so long as we paid in full that day! Very happy with them and have recommended many couples to them!

Reekha was our sales girl and she was amazing. Love my ring and their service.

My fiance purchased my wedding ring and band from Robbins Brothers and I am so in love with both of them!

We bought all our rings, and day of Jewelry from them and the service was impeccable, we worked with two jewelers who were very knowledgable, helped customize our rings and did not force us into anything we didn't want when we walked in. I also love that I walk in any time and as many times I want in the year to do a free cleaning.

I went to the store at 14080 Dallas Pkwy, Dallas, TX.

It was a pleasant experience when I actually went to select an engagement ring. The lady helping me at Robbins Brothers was very helpful in finding the perfect setting and diamond.

I had saved up the money I needed for the engagement ring and wanted to use that money and not credit to purchase. Somehow, Robbins Brothers ended up persuading me in going with a credit company they supported instead. They ran my credit through two different companies and opened up accounts on two different credit cards I didn’t agree to. The account they used had 0% interest for a year but in the fine print, it said if you didn’t pay off the ring within the first year, the full price would be put back on the card at a ridiculous APR. Because of this, I just wanted to pay off the ring and not worry about it any longer. I tried to get in touch with Robbins and Brother’s management to find out which company they went with but they couldn’t tell me which company they signed me on with because they didn’t have the paperwork. And they couldn’t tell me how to get in touch with them. When I finally figured out which company it was and got in touch with them, they went though made it very difficult to pay off the loan price and to cancel the card.

While my fiancé (now wife) loves her ring, I will never shop at Robbins Brothers again or recommend it.

The people here are super helpful and very nice! Can't argue with free cleanings for life!

Rehka helped my husband pick out my engagement/wedding band set and she helped me pick out his wedding band. She has been extremely helpful. We got our rings cleaned before the wedding, to a beautiful shine. We will definitely get any future jewelry from them (hint hint for the hubby).

My rings are beautiful!! I've had to have my rings re-sized a few times to find the right size! My fingers tend to swell a lot but each time they re-sized it and had back to me within a couple of days! Anytime I need it cleaned they were happy to do it right then...and I've never waited more than 15 minutes.
I love my rings and I'm happy that I have a company that's dependable to care for them.

Bought both our wedding bands at Robbins Brothers, excellent customer service!

We found both the engagement ring and wedding band at Robbins Brothers. The price wasn't much more than the chain stores but the quality was superior.

Got great rings from here and would definately recommend them! They are so courteous and have a great selection of jewelry.

Great rings! Excellent service! Couldn't be happier with our decision! They have a great selection as well. Go by today and check it out.

Not as affordable as we hoped but worth it for unique designs. Helpful staff

We purchased my engagement ring from Robbins Brothers. It is a beautiful ring and I could not be happier with it, but we were unable to purchase a band due to us moving away from Robbins Brothers in Texas to Tennessee where they have none. Also they do not service your rings in Tennessee, so when we paid for the warranty they expect me to mail my ring to Texas to have it cleaned now. They also only had a $1000 dollar wedding band to match my engagement ring, they said it was the only one they had that would fit the contour, which was ridiculous, we paid a lot for the engagement ring and I didn't want an expensive band, something simple to not take away from my engagement ring, but they did not offer it. We ended up purchasing wedding bands at Jarred and were pleased with those, contour fit perfectly as well. Overall Robbins Brothers does well to sell you something and did cut my new husband a great deal after he haggled about a diamond he found at Zales, their prices aren't set, but service after you purchase isn't as great.

I love Robbin's Brothers. They're very attentive to needs of clients and they see to it you leave satisfied.

Beautiful engagement/wedding rings! Great customer service!

They have such a wonderful selection and all of their diamonds are certified fair trade diamonds. I would recommend going in as early as you can for your wedding band, especially if you have petite hands like I do. The band almost didn't make it in time, but Robbins Brothers was so professional. Plus, I can drop by and have my ring cleaned for free whenever I like - that's pretty amazing.

You can take your ring any time for cleaning, tons of choices and very helpful and friendly.

I have had NOTHING but positive experiences with this Robbins Brothers Store. Before we were engaged we visited this store. It was a little intimidating at first, but they truly were cost friendly and the clerks took just as much time with us barely working college students as they would have a millionaire.

I returned to the store to purchase my Husbands wedding band and I am VERY pleased with the product and once again the service. I quite honestly LOVE this store and think of it as a family jeweler!

Great Product, Service, and Professionalism ! I will definitely be going back and recommend it to...

Love my rings and the guarantee behind them. Only problem was they promised me 18 months financing when I actually got 12 months. It took some time but it was corrected so I had more time to pay.

I don't even know where to start.. I was very disappointed to find out a year later, that the ring we had payed for was half the size it was suppose to be. This is what had happend... we had gone to the store and picked out a ring together and the sales associate had taken our information down. My then bf went to the store to purchase the ring and questioned the sales associate if it was the correct ring. The sales associate had ensured him that it was the correct ring and even said the product number had matched up. Well, at first glance I had felt something was different about the ring, but even got reassurance from the sales associate, that we had purchased the right ring. We went for the 1 year cleaning and the sales associate saw me looking at the rings in the case and I found the same exact ring, but it seemed bigger. I asked what the product number was and it was the same exact product number that we had purchased. Then I asked why my ring appeared smaller and the sales associate had stated that it was, because the designer had revamped the design, and that they didn't have any control over that. I told our story that at first glance it appeared different and we wanted to get our ring updated to the larger ring, because that was the one we had both fell in love with at first glance. The sales associate had gotten into contact with both the home office in CA and the designer Simon G. and finds out the ring had not been revamped and that the designer had sent four rings that were a smaller version of the actual product by accident. Basically we got less product and then I asked if they were going to contact the other three people and they said no... but if they came back to the store and noticed that they would exchange the item. Also, I couldn't just exchange my ring and get another ring. I had to wait over three months for the designer to get me a ring. Then when the ring came in the pink stones on the side were white... Then the sales associate tried to tell me it was a light pink and it was the same pink as the ring that I had before. After that I told them I wanted pink stones and they said that they would check to see if the other ring had darker pink/purple stones and if it didn't that I would have to pay more money. So I ended up being right and I had to wait another month or so for the correction. I do have to give credit at the end to the sales associate for being patient and communicating with me, the designer and the home office in order to correct my issues with the ring. We only wished the purchase would have been correct from the start and after all of the issues we had they could've offered us a discount off our wedding bands, right?

They were very easy to work with and they pay attention to what you want

Robbins Brothers has a well-earned reputation as The Jewelers With Heart!
We have worked with them for several years and we are always impressed
with the interest, dedication and passion of each Associate as they share
in the Wedding Experience of each Bride and Groom.
They are Most Exceptional!
Sewell and Peggy
The Best of Times Fine...