Reviews for Royalty Limousines Inc.




Royalty limousines were great for our wedding. They were on time and upgraded us to a bigger limo for free. Very reasonable prices. The chauffeur was really really nice and really accommodating. We got to everywhere we were supposed to be on time too! They decorated our limo with our wedding colors too! Would definitely recommend!




they were the best
they were there on time and they were very helpful and nice
they helped with coolers and any other special requests




Love these guys. Used them for more then my wedding. Great group of guys!Always on time, and reasonable!
GUEST




We were extremely pleased with the service provided by Royalty Limousines. Our driver showed up early, knew exactly where he was going, and got us there in a timely fashion. Not only was the vehicle clean and well maintained, our driver seemed to anticipate all of our needs He came into the church at the end of our service and we were so lucky that he was there!! At the beginning of the service we had had a hiccup with our aisle runner so the cardboard tube was stuck at the end of the runner (at the back of the church). Our driver found a pair of scissors and cut off the cardboard tube so that no one would trip coming back down the aisle!! In fact, he genuinely appeard to be there for us (and anything we needed) throughout the day. I would definitely use them again!!!
GUEST




Joe from Royalty Limousines was AMAZING!! He got to my house lil early and was ok to let me and the ladies finish our photo's and gathering our stuff for the big day! When we got to the church he continued his amazing service by checking to make sure my groom was in hiding so I could enter the church and helped relay messages between me and the groom before I exited the limo for the church! He definately made the day so much easier for me and lot less stressful! After the church the celebration outside the church was AWESOME!! Bottles of champagne popped, glasses available for everyone, and a red carpet!! Several of us took extra business cards so we can pass along the information!!! My matron of honor also set up our transportation for my bachelorette party prior to the wedding, and was very happy with the service and the limo was amazing!!Thank you for making this bride and groom's big day easy and stress free!!
GUEST




The driver arrived early, waited for us to come out to the limo, had all the colors inside the limo done for us, and was great. He even worked with us when we decided to go to a nearby school playground for pictures. The best part was he took some of the photos for us! The cooler was well stocked although the bridal party did manage to drink all the champagne and beer by the time we got back to the reception hall by running back to the limo between pictures with the photographer. The driver stood by to help us out of the back door which was nice with my dress and shoes making it difficult to do so otherwise. Great company to work with!
GUEST




I had Royalty Limousines Inc for my wedding and they were great! The limo driver showed up a little bit early, giving him a chance to go over the map of the picture site with my mom before taking all the ladies to the church. He played "Going to the chapel" over the speakers on the way, which was fun, and then had champagne ready for my new husband and I as we approached the limo after the ceremony. He was very professional and flexible as our photos took a little longer than expected. He always opened the doors and helped all the ladies out. Overall, a great experience!
GUEST




We used Royalty Limos for my daughter's wedding last week and were very pleased. Their prices were very reasonable. The drivers were wonderful and courteous. They arrived early so there were absolutely no worries of arriving at the venue on time..the driver that picked up my daughter and her bridal party held all their bags and carried my daughter's train to make it easier. I would definitely recommend them!
GUEST




We had a great experience and would definitely recommend to others in a heartbeat! We received our contract in the mail less than a day after we called the company for availability. They called us a week before the wedding to confirm which was very reassuring! On the day of the event, the limo driver called us to let us know that he was here waiting for us (20 minutes early! which was again, very reassuring). We had an art fair going on in our neighborhood and our street was closed off to traffic but he managed to make it work without making us walk in our dresses and heels! Our limo driver definitely made our wedding day go smoothly. We felt we were in great hands and were taken good care of! Thank you so much!!!
GUEST




Mike took good care of my parents and kept in touch with me constantly which I was very grateful for. My parents are elderly and he made them very comfortable.
GUEST




My wife Krystyna and I had our wedding on June 11th of 2011. Our driver Mike, surpassed ourexpectations of what quality service should be. He was an extremely polite, down to earth gentleman, and I could tell he had a lot of experience in the business. We had about sixteen people in our wedding party, and the excursion stretch limousine accommodated us perfectly. They provided us with champagne, beer and non alcoholic beverages and everything was decorated beautifully. We not only used his services for the rides between the ceremony, pictures, and reception, but we also used him to take us to the hotel later that evening. He was very accommodating. We would highly recommend Royalty Limousines Inc. to anybody for any occasion.
GUEST




I met with Mike during the winter, and I knew he was the driver I wanted. One week before the wedding, I received a call from the company telling me that I was going to have a different driver. When I requested Mike, I was able to get him!At the end of the ceremony, Mike greeted us with a bottle of champagne! He was always next to me, helping me in and out of the limo.On the way to a photography location, the weather changed and it started to downpour. Mike drove so well that we did not notice how bad it really got! He was amazing!
GUEST




Royalty Limos was great. Due to the weather, we had to change our plans, and our driver was more than willing to go where we asked him. He was very attentive and walked inside the church to let us know he was there and would be waiting. I would recommend. Thank You!
GUEST




Limo was beautiful and very nicely decorated. Our driver Mike was early and so nice. He was always careful to help me and my girls in and out. Made sure my dress didn't get caught in the door. We got some nice bubbly to celebrate with. They decorated the limos in our colors and even put out a red carpet when we arrived at the church!
GUEST




The company was very helpful right from the start and answered all of my questions over the phone. Our limo driver was very professional and courteous. He made sure everyone was comfortable and had a great time. Excellent service. The limo was super clean and was decorated and had a banner with our names on it after mass. Plenty beverages provided for the whole wedding party. Would and will use the company again in the future.
GUEST




I am so happy with Royalty Limousines, Inc.! The limo actually showed up early to my house on my wedding day and patiently waited until my bridal party and I were ready to go. The driver was so friendly and accommodating - he made the whole day a breeze. The limo was just awesome. It was CLEAN inside, and they decorated it according to our wedding colors. It was like a party limo! I would highly recommend Royalty Limousine, Inc. to anyone looking for limousine transportation on their big day or any event. You won't regret choosing them!
GUEST




Royalty was everything we wanted in our limo service. The limo was clean, in great condition and on time.
GUEST
GUEST




This limo service is great. The broker was kind and helpful over the phone. Jen hooked us up with Mike who was our driver. Mike was very nice, very patient. Our wedding day was super chaotic because of the Black Hawks winning the Stanley Cup, so traffic was crazy. Mike knew his way around the city no problem and when the places we wanted to go for pictures didn't work out, he suggested others. He saved our wedding pictures!
GUEST




I called around to many limo companies checking prices and asking questions. Royalty Limousine had the friendliest service, the best prices and some of the most honest business dealings. One of the perks above finally being treated nicely on the phone was that Royalty does not "require" a certain gratuity. This can be determined the day of service. This eased my decision because I did not want to provide a required 20% tip to someone that I had no idea what type of service I would get. On the day our driver, Marvin ended up being fantastic. He was on time, professional and took us to all the stops we wanted. The limo was clean and decorated for us. I would recommend Royalty Limousines to anyone looking for transportation for thier wedding or special event. I did a lot of research and this was the best value for the money and the service was much better than all of the places charging much more.
GUEST




Great vendor! I would recommend to anyone. Jen (wedding sales dept) was great to work with, and she was very accommodating. I had to make a last minute change and she was flexible, responsive, and helped me with the scheduling. The limo arrived on time, the driver was so nice, very kind when he arrived and patient! He was there when we needed him without ever getting in the way. We had to travel from downtown Chicago to the suburbs for the reception and despite horrible construction and traffic, we arrived on time. The next day we had Royalty Limo drive us to the airport and the second driver brought some of the personalized decorations we unknowingly left in the limo the day before. NICE!! They were prompt and professional! Thank you!!
GUEST




All I can say is they really do send a chauffeur/butler to your special day. WOW! He went way out of his way to assist us, even with the photography and my dress! And the stretch SUV was spacious and GORGEOUS! My colors happened to be brown and cream, and the leather seats in the limo matched merfectly. Very clean, very professional, stocked bar, matching decorations, red carpet champagne toast, and soooo worth it! Thanks Royalty!
GUEST




excellent service....beautiful car....very helpful....we had a really nice day
GUEST




I would like to definently recommend using Royallty Limousines Inc. There service was excellent and the price was the lowest around. Mike our limo driver was very kind, professional and was early. The limo we had was updated and awesome inside. The best part of it all was our banner they put inside the limo. They had us feeling like we were millionaires. You will not be let DOWN!!!!!!!!!!!!!!!!!!Jenny-Mike
GUEST




Royalty Limousines was excellent all the way around!!! Between Jen and Mike we were totally taken care of on our special day!From the beautiful equipment to the professionalism!This,is a top notch company!Our,wedding day was beautiful in every way!And,Royalty Limousines Jen and Mike were a big part of that!!! Thank You so much!! Paul & Patricia Brown
GUEST




We picked royalty based on reviews I had seen on it from other sites and because they were able to offer us a large limo that could hold our entire wedding party. I am so glad we did. The limo was great, very clean and up to date. Our driver was extremely attentive and accommodating. We couldn’t have asked for more.
GUEST




Limo service was great! Driver arrived early, was very well dress and was extremely courteous. My wedding limo was beautiful!!
GUEST
GUEST




Our transportation was phenomenal. Very clean, classy ride, with a very friendly and professional driver. He arrived on time, and got us where we needed to be when we needed to be there. Very pleased with this vendor.
GUEST




I am not sure what I expected out of a limo service for my wedding, but I was blown away! Our driver was prompt, curtious, knowledgable and professional. There were many small details that made our experience great... our driver brought me water while we were taking pictures in the church, he put a towel on my lap so my flowers wouldn't stain my dress and so much more. A friend of mine is a meeting planner and she took his card becuase she was so impressed with him as well. They really took care of us and I would recommend them to everyone...they are great!
GUEST




They were fantastic to work with! They were easy to book, arrived on time and reasonably priced. I could not have asked for better customer service and there was no worrying with them on my wedding day.Stef F. 05/24/09
GUEST




This vendor was the best! From the very beginning when we booked the Limo, the customer service was great very professional and easy to deal with, the Limos were very clean and fresh inside. Our driver was very nice and professional new all our itinerary and directions, he decorated and the red carpet toast was amazing, whatever this vendor promised they delivered and much more. We would highly recommend Royalty Limousines.
GUEST




The limo was wonderful, the Red Carpet Service was amazing. The drivers were extremely proffessional and so great to work with!!
GUEST




Royalty Limo was amazing! Jen was awesome booking our limo and allowing us to view the limos before we signed our contract. The company is extremely professional and I even used them for my bachelorette party!
GUEST




I was very worried about the limo, as I had heard and experienced horror stories in the past of limos not showing up, showing up late, being dirty, not the right type of limo, driver not having directions to the ceremony, etc. We had none of that with Royalty. Jen was our customer service agent, and was a great help. She promptly and courteously answered emails and phone calls, and was extremely helpful working out payment and keeping us on track.The day of the wedding our limo arrived 20 minutes early, and to our surprise, it was an upgrade from our Chrysler 14-passenger to a 16-passenger SUV. Apparently, there were electrical problems with the limo we had originally contracted, and they sent us an upgrade at no extra charge. Our chauffeur, Mike, was excellent. Very patient and courteous, and extremely helpful with all us girls in our fancy dresses with all our purses and wraps and bags and flowers. We ran over our allotted time and were a little late getting to the reception (our fault, not Royalty's), and while there was an extra charge for the overtime, Mike was very polite about it and never appeared irritated that we were taking longer than planned. He returned at the end of the evening to take us to our hotel and was prompt (early again!) and very helpfully assisted with bags and luggage.An excellent vendor that quickly put me at ease and relieved what could have been a very stressful vendor experience!
GUEST




Excellent service all around. It was easy to work with the office to make the arrangements and pay the deposits. Mike was a great driver - professional and courteous, and he arrived 20 minutes early. Highly recommended!
GUEST




Royal Limousines, Inc. is the company we chose for our brief transportation services. Honestly, this was the one area we didn't put too much focus on as the transfer time is brief. Our ceremony/reception is at the same venue so we decided that we just need a means to get there and nothing too fancy. We chose a 10-person stretch limo and received a great deal from the bridal show we attended. We'll need to do two trips to get us to the venue, but we are in agreement with that and focused more on cost savings with this portion of the wedding.On the day of the wedding, the driver was early and very courteous and respectful the whole day. The office gave out the driver cell phone numbers just in case there were any issues the day of the wedding. The Coordinator, Jen, spent countless hours talking to me about the best possible way to handle transportation. We were toying around with the idea of running limos between the hotel and the venue, but the shuttle ended up working out better for larger seating. After all the price quotes and conversatoins, they were still sweet as pie when booking just the bridal party. I would DEFINITELY use this company again as they are very reliable and that is really the main thing you need when booking bridal party transporation. The model of the vehicle was newer and very, very clean.
GUEST




I was very pleased with Royalty Limo's service. I was able to contact them via email, which is very helpful when working full-time. Also, I did a lot of research on transportation for our wedding and they are very reasonable and provided wonderful service. The driver was very professional and arrived early to pick up. There was construction on roads between the ceremony and reception and the driver was prepared to take alternative routes. I thought the champagne toast was a great touch and offered a perfect photo! I would definitely recommend them to others. We are looking to book them for our honeymoon transportation as well.
GUEST




Excellent service, excellent driver, excellent person, Jen. I could not have been more pleased with this vendor and would use again in a heart beat.
GUEST




The office staff is prompt to respond, give great options are willing to work within your budget. The drivers are knowledgeable about Chicago and the Chicagoland area. They are always well-dressed, groomed and very courteous. Royalty Limousines Inc, is a great transporation company with value-added service. Best wishes!!
GUEST




The professionalism and courtesy exhibited by the entire staff at Royalty Limo was great!!!!! I forget our driver's name but he was helping my wife in and out of the car and really went that extra mile with us to make sure our experience was pleasant. Unfortunately we did not need to travel very far(3 miles) between the ceremony site and the reception so we probably did not get the full experience.
GUEST




The limo was really nice, the price was ridiculous but any limo is. This was the only place willing to create a schedule to fit my wedding day, since I was getting married and the reception was at the same place, I need it for two hours prior and two hours after the reception for pick up and drop off for the hotel for the guests. No other place and I called many, many places would do that for me.
GUEST




This company was nothing extraordinary. I wasn't planning on having a limousine at my wedding, but decided last minuteto have transportation from home to the church to the reception hall only. I kind of figured, a limo company is a limo company, but I guess I was wrong. The driver pretty much demanded the payment after saying hello before I got to say anything. The whole day, he kept pushing us saying we need to get going, because we're on the clock. When I originally made the contract, I was debating whether I should add an extra half hour to our time, but the lady on the phone said to go for the less amount of time, and if it goes longer, they'd bill me. The driver ended up being very pushy. The whole time while greeting guests and taking photos after the ceremony, the driver kept saying we need to get going because we're going to go over on time. We ended up getting dropped off early, and this guy just seemed to want to get out of there. I fortunately am the type of person who will not be pushed around, and my sister and coordinator was on top of the time, and she didn't seem concerned, so it really didn't bother me, but he was just rude.
Vendor response to review
Dear Jenny, It is difficult to speak with a driver about an issue ten months ago. Especially when he has six out of the ten reviews on this site from other brides telling us how wonderful he was. He also has been serving our company for over ten years and never a complaint. Our contracts do state if the customer has a outstanding balance it is due upon arrival, most brides choose not to be bothered with this on their special day and pay in advance. As for overtime most appreciate the fact that the driver is trying to stay within the time you scheduled on your contract and make you aware if overtime will be needed and the extra charges. These issues with all your stress and excitement sometimes are overwhelming and are taken out on the drivers. We apologize for any situation that upset you and hope you read the above and below reviews the same driver was assigned to their weddings.Royalty Limousines Inc.
About Royalty Limousines Inc.
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