Saks Fifth Avenue Beverly Hills

I found them to be so helpful in my needs. All my questions and request of styles were pull fo rmy viewing. Excellent services, I was able to find my dress immediately.

The bridal consultants and Saks were wonderful! I had to have some of my fittings in NYC, and they were very accommodating. The alterations were great, and the dress fit perfectly. Ulla-Maija made the dress after I had a muslin fitting, so the dress was made exactly to me! The dress came early, and the fabric was heavenly – they did a great job!

Melissa Sweet "Hallie" Saks Fifth Avenue Grade~A+++++++ I loved my dress. I was a procrastinator when it came time to get a dress, but the ladies there were very reassuring. It came in even earlier than they thought, and the alterations were perfect! I've read of the horror stories that some brides have had with their gowns/alterations, and so I was glad to purchase my gown from there, and not have any issues.

My beef with saks was not so much the serivce, but the follow thru. I recieved excellent service from Hermine who was friendly and accommodating but my only complaint is that I felt like she didn't care to follow-up after the actually fitting was done and I was still in the store. Other bridal salons have asked me what I liked and noted it on my card and have even called me a month or two later to ask if I had bought a dress yet, etc. With them, I tried on the dress and they didn't care about what I thought or what my plans were after. So I decided to take my money elsewhere for my Vera Wang Gown.

At no time did I feel pressure to buy or have my alterations done at Saks. I thought the consultants were wonderful and sweet. They were very helpful and on a couple of occasions where I called in to make reservations for a trunk show that was 'sold out,' they squeezed me in (since they knew I travelled a lot). My dress was beautiful and I am extremely happy with Saks service.

Customer service is exceptional and they have some much to choose from. You will find your dress here!

My vera wang gown was a gift and cost way more than I would ever spend on myself.

So far the service at Saks in Costa Mesa is average, nothing special considering the amount of money being spent. Their fitting times are inconvenient, they did not have the swatches for me as they said and even called to say they hadn't received full payment on the dress when they received the money a long time ago, almost a year ago.

The bridal dressing room is nice and big and we are given a lot of time once we are there.

Bought Vera Wang in Atlanta-rush order. Dress arrived and altered in 1 month--perfect fit. Expressed mailed for wedding in Las Vegas and pressed in LV. Pressed again for reception in LA.
Saks pressed my dress at all 3 locations for free. All I had to do was bring the receipt with the dress and they had no problem.
Pricey, but worth it for me, nothing like good customer service. Wore the dress 3 times.
They do have discounts--get Saks card, 10% off; earned gift credit with Saks points, $300 off; AMEX rewards $800 off.