Sax Fifth Ave.

I purchased my Kenneth Pool gown at Saks San Francisco, and also entrusted Saks with the alterations. It was a wonderful experience from beginning to end. Kathy Moore was a tremendous help requesting gowns from other stores, was very knowledgeable about the Kenneth Pool line, and seemed genuinely to enjoy her job.

I recommend opening a Saks account for a 10% discount on your purchase. If your schedule is flexible, you can also buy during one of Saks' special promotional events for additional savings. Every once and a while, Saks offers a gift card in exchange for large expenditures. My "free" gift card covered the alterations of the dress ($450).

I highly recommend Saks SF, Kathy, and Kenneth Pool!

Excellent service, very expensive. But of course if you want Vera Wang - where else do you go?

I got my wedding dress custom made in Hong Kong, however, for the final fitting I brought it to Saks Fifth. The bridal service there was superb! Even though I did not buy my dress at Saks, they spent a lot of time going through my final fitting and made all the alternations. I could not be any happier. I would highly recommend them for any wedding (groom or bride) alterations.

I love my dress and I got to wear it twice. I did alterations with the Saks lady (dont remember her name). They did a phenomenal job -- although, it was a very steep flat fee, for something that didn't seem that complicated. I could've been more proactive and try to hire another alterations person, but I just decided to go with the Saks person. Service was good and the atmosphere is good. They make you comfortable when trying on different dresses. I worked with Katherine.

I had a wonderful time shopping for a gown here. I ended up finding a beautiful and very expensive Vera Wang gown that I loved but unfortunately could not afford. If you open a Saks mastercard you can save an extra 10%.

I like the tip by JadeGirl for saving 10% by opening a Saks card. You'll need it here.
Their gowns are outrageously expensive. I'm sorry, but to pay $6000+ for a gown made in China is insane.

But the people who work there were nice and some of the gowns were beautiful. I really think they need to get some more reasonably priced designers though.