Sales Unlimited Bridal

Rude, unprofessional, unapologetic, brazen and nasty are just a few words that come to mind when thinking about my experience with Sales Unlimited. Bridesmaid A needed to have her straps altered. Bridesmaid B needed straps altered, it taken in and a hem. And I was informed this after that they called fat by the employees that were helping them. Now, two weeks before my wedding, we picked up these two out of four dresses. The two girls came and tried them on. Bridesmaid A's dress magically grew fabric and got bigger and Bridesmaid B's dress was loose. Come to find out that the seamstress went ahead and made an unauthorized alteration to both dresses. The straps were supposed to meet at the back of the dress in a V shape. She made it into a U shape. This changed the shape of the dress completely which is why they were both looser. I called the store and told them NOT to alter the other 2 dresses that they still had, and that we were bringing the 2 we had back so they can be fixed properly. I was told "There's no way you can bring those dresses because the seamstress isn't in until Wednesday. And I will make sure that no other alterations would be done." I was given no apology for the unauthorized alterations. We brought the 2 dresses back on Wednesday and then picked them and the other 2 that Saturday. Bridesmaid A and B came to try on their dresses and Bridesmaid A's dress had even MORE material now (how I have no clue) and Bridemaid B's dress was still too big. The straps on the dresses for Bridesmaids C and D were made into the U shape, even after I told them not to touch them and now its one week prior to my wedding. I called AGAIN and again had to come in on Wednesday at which time everyone went together and didn't leave until everything was fixed. Not once did we get an apology from the seamstress or the owner. It was always our fault that the dresses were wrong. There are more negative things I want to say but it won't let me type anymore. DON'T GO HERE!!!!!!!!

This place is amaing! They were easy to work with, altered my dress perfectly, friendly, and had wonderful costumer service! Thank you so much.

Karen and her crew at Sales Unlimited are truly amazing. They are patient and will work with you for as long as it takes for you to find the perfect dress. I got my bridal gown there, my bridesmaids dresses and my mother and grandmother purchased their gowns from the shop as well. The alterations came out wonderful and they will do any request for your dress no matter how big or small. Since my wedding was only 3 weeks after hurricane Sandy, the dresses had to be finalized during that 3 week time frame and despite the fact that the shop didn't have power for almost 2 weeks, Karen and her seamstress still got the job done, even in the cold and the dark! If you want a quality gown, alterations and service, go to Sales Unlimited!

Sales Unlimited has a huge selection of wedding gowns. I loved my dress and they did a great job with the alterations.

The gown selection was terrific and the prices were so affordable. After visiting a famous NY vendor where we were SO disappointed, it was a relief to have personalized service attention and a vast selection of gowns. What a great place!

Beautiful Dresses, Great Prices and AMAZING Customer service!!!

i looked wonderful, the people were wonderful....omg, i cant stop saying wonderful!

Karen and crew at Sales Unlimited is fantastic. From the moment I put my dress on and chose it as the one- they were right by my side. I went for numerous fittings due to some exercising and dieting :) and they made my dress absolutely perfect. I also purchased my bridesmaids dresses from there- absolutely beautiful. We couldn't find what I had exactly wanted in a short dress so Karen suggested and long dress and cut it- we did and the girls loved it. They made myself and my girls feel like gold every time we were there. I would recommend them to anybody getting married. Thank you so much Karen and crew for helping me and my girls prepare for my big day- if it wasn't for your expertise who knows what we would have looked like ha! Myself and my bridesmaids got compliments all day and night about our dresses- thank you.

I had no actual complaints about sales unlimited. Everyone there was very nice and made me feel at home but I do feel like they were a little off sometimes. My dress was beautiful but it did take about 7 or 8 months to come in. I know this is not there fault it is the dress maker. Overall I had a "good" experience and would recommend more for maybe special occasion or bridesmaid. All of our dressed came in correctly!

This little shop down south Jersey was great to work with as they were able to order anything you saw online or at another shop as long as they had a relationship with the designer which I did for my bridesmaid dresses. They gave large discounts off the rack for my mother-in-law's dress. They were able to order my wedding dress fast and were not feeling pressed for time, in fact they prefer you get your fittings done as close to your big day as possible so the gowns fit perfect. I was nervous about their lax attitude but it was clear that they have been doing this for a LONG time and they come through just as they promise! Thank you Karen!!

Karen was very helpful, pleasant and easy to deal with. She would try to go out of her way and help you find what you are looking for. She has a large selection of bridal gowns, bridesmaid dresses and also you can reserve suits from her catalogs. We used Sales Unlimited for everything and Karen and the girls took good care of the whole bridal party. Also I have to mention Karen would work with the price little bit and I think her prices were reasonable and dresses had nice quality.The place is busy so sometimes it was hard to get the appointment you wanted but it wasn't to bad. Thank you Karen for taking care of us and making our day memorable.

The ladies at Sales Unlimited were a pleasure to work with. We went there to try on dresses, myself and a few ladies, I was open minded to try on anything and the woman helping me said that was the reason I was able to find 'my dress', it wasn't a dress I would normally have picked out but it was amazing and they were just as excited as I was. The 2 fittings went great and again they were very helpful.

Sales Unlimited was an amazing experience, the saleswomen there, Flo was so helpful! She helped me cut 5 dresses out of my selection that I needed help with. The dress was absolutely amazing; I loved how it fit and everything. The only complaint I had was how they did the final fitting appointments. There are a few workers there that are pushy and rude at times. I kept my composure and went on with it. My wedding was a Friday and when I went for my final fitting on Tuesday nothing was done to the dress, so of course I was panicking a bit. My dress was not ready until Thursday afternoon instead of Wednesday. Which was one more thing I had to do on Thursday before the wedding, it was then I was getting very stressed! My girlfriend went there for her fitting appointment of a dress she ordered off line and was treated totally rude, I think it was because she hadn’t purchased the dress there, but none the less, she shouldn’t have been treated like that especially since I recommended them. Unfortunately with how she was treated I do not think I will recommend them.

The ladies at Sales Unlimited helped me find my perfect dress. They listened to what I was looking for, brought out a few to try and we found it within the first few dresses! The seamstress did a great job with my alterations and really made my dress fit me like a glove. I would recommend them to anyone

No other bridal store in the NJ area had the dress I was looking for, but Sales Unlimited did!!!!! It was a match from the beginning. Karen and her team do an AWESOME job and they really made buying my dress and fitting it to me easy. I would recommend them, especially for their alterations

dress was beautiful, ladies were very helpful

We purchased my wedding gown, my rehearsal dinner dress, the mother of the bride dress,and the bridesmaid and flower girl's dresses from Sales Unlimited. Karen (the owner) is excellent! She has the patience of a saint. She and her staff are very nice and her seamstresses are so talented. My dress fit like a glove. Karen even added extra embellishments to both my gown and my veil to make them absolutely perfect. I am having Karen preseve my wedding gown. I am also trying to find formal events to attend so that I can purchase another dress from her!

Disaster! The only stress I had with planning my wedding was at this dress shop. They got appointments wrong, they overcharged my bridesmaids, the lost my veil, the made us go to unnecessary fitting appointments and once we had the gowns they were either not hemmed or too big in the bodice area. They were rude to us, they dyed the shoes the wrong color and seared the flower girls dress when they pressed it, etc (but I don’t want to bore you with details). Altogether the worst experience I have ever had. I advise against shopping here. I wish I hadn't, but by the time I realized my error it was too late.

Karen & her staff at Sales Unlimited were a pleasure to work with! Even though the store is rather far from my house, it was well worth the drive. She offered wonderful pricing (50% less than boutiques closer to me), her team did an excellent job with the fittings, and I got so many compliments on my dress! It was exactly what I was looking for. I cannot say enough good things! Thanks, Karen!

After reading the review that samantha gave I feel like she took the words directly out of my mouth! I bought two bridesmaids dresses here and never really noticed it to be a problem until I was the bride. I ordered my dress in August and my dress did not come in until May, almost a whole year later when they told me 6 monthes tops! (which they did not even call me to tell me or send me a letter) after I called the shop frantic about how long it was taking, one of the staff members actually told me my dress was in but she was not allowed to tell me anything and that someone would call me. I waited a week and still no call or letter. finally when I did call the owner told me my dress just came in that day and she mailed me out a letter(which, again another lie, and I never recieved) Im sorry but I think "mailing a letter" to a bride that her dress is in is just not right! One thing that really upset me is I had to call to make my fitting appointments (which were canceled on me mutiple times because the previous alterations were not completed) I feel like me as the bride should be treated a little more special then just "another annoying phone call" They did indeed treat me and all of my 7 bridesmaids like children and lied about alteration appointments. I was there the week of my wedding 3 times for alterations which is ridiculous considering I ordered my dress so far in advance and I didnt change in weight at all. Another thing that really bothered my whole wedding party was that every persons dress was ordered way too big! Mine included! I believe we took my dress from a size 8 to a 2!! I wish I could recommend this place to someone but after the driving back and forth 40 mins each way and the way they treat their customers I will never do that. I can say that there are probably 2 people that work there out of the 7 that I have delt with that are nice but, those 2 people can't make up for the other 5 that treat you with no respect and deliberatly lie to you to try and make themselves look like they are on top of things. I wish this experience out of all of them was the best for me but I can say it was definatley the WORST!

I was very disappointed in Sales Unlimited. When I went for the first appointment in December to choose a dress, I really liked this place. The woman who helped me, Toni, was very knowledgeable and helped me find a dress I absolutely loved. We ordered the dress that day because my mom and I felt confident in the place. A few months later, my mom called to find out when the dress would come in and we were told June13th. I felt that seemed like a long time for a dress to come in, being that any website says the dress would take only 3 months but I tried not to worry about it. On June 10th I called to see if I could make an appointment for my first fitting and I was told, by the owner Karen, that there was no way my dress would come in on or near June 13th. I figured I'd give it a week and call back, which I did and was again told my dress wasn't in and they had no idea when it would be in. About 2 and half weeks after the dress was due in and a little over a month before my wedding I called again and was told by the owner that my dress might be in but it was in a box and she wasn't going to open it for a few days. I was able to make an appointment for my first fitting about 3 weeks after it was promised to be in the store. When I got there for my first fitting, the staff couldn't find the dress, turns out the owner never got to the box, so I got to see them take my dress out of a tiny bag...a big ball of wrinkles. It wasn't exactly how I pictured seeing my dress for the first time, but I guess that's how it is. Next, when I tried on the dress it was at least 2 sizes too big. They kept telling me that I lost weight, though I am a very small person naturally and this is probably the heaviest I've ever been in my life. I was very worried that it was going to be too big and fall down at the wedding, since it was strapless. Then I kept having to go back for fittings because they would tell me they would do things, like put in cups, take it in 2 sizes, do the bustle, bring up the bottom, but each time I would go back only one thing would be done on the long list of things that needed to be done. I live over an hour away so it was a bit inconvenient to have to go back about 6 times. Any time I tried to talk to the owner about my displeasure, she would talk to me like a child, complain about her work load, and would lie to me about previous promises she made. And if my mom would call, the owner would complain to her about me being a bridezilla and tell her that I was lying about working out and trying to lose weight for the wedding...as if my own mother didn't know how thin I normally am! The owner even told me to bring my maid of honor to learn how to put up the bustle at my one appointment. My sister took off from work, drove an hour and a half to come, and the bustle wasn't even done. At that specific appointment, the seamstress just started to pin up the bustle so she could work on it, so it was impossible for it to be done and the owner knew that and still chose to waste my sister's time. But again, it was pointless to even question Karen because she didn't care about how her customers felt. The dress, in the end, looked beautiful (the seamstress does amazing work) and there was only a few flaws, mostly too much material in the hips from being ordered too big to begin with- though I doubt any one but me noticed. This was seriously the only stressful part of my entire wedding planning and I would not recommend this place to my worst enemy. The dress may have looked good, but no one should be treated the way I was treated, especially when I'm buying the most expensive dress of my life.

I do not even know where to begin. First, my dress did not come in until 7 days before I needed it, after ordering it 6 months in advance. The dress was not the size I ordered, and I had a special request- a zipper instead of corset- the dress did not come with it in- we did pay extra to have it. They did it themselves instead! I was looking at flower girl dresses, the owner said she could make it for cheaper, I believed her and she tried to charge us $200 for a flower girl dress. When we asked her about it she claims she never said that it would be cheaper. I ordered my veil through her, she was making that for cheaper as well, and charged us $35 more than we were quoted- and would not back down. Was extremely unhappy with how the situations were handled- they are a rip off- would not recommend this place at all!

I can't say enough amazing things about Sales Unlimited. They are helpful, considerate, and in-tune with what you are looking for. They offer such a wide selection in wedding dresses, bridesmaid dresses, shoes, and accessories - it's amazing. They are great at visualizing what you're looking for in your wedding. They did such a great job altering my wedding dress - it fit me perfect!

I loved my dress experience at Sales Unlimited. The sales rep Flo is great and very accomodating and makes each visit enjoyable. I tried on so many dresses before I came to this shop. As soon as I walked in I found my dress and knew it was the one. The seamstress is amazing and I felt beautiful in my gown.

My sister-in-law and I ordered flower girl dresses for our daughters at Sales Unlimited. The staff was great when we were ordering and led us to believe that the dresses and sashes we were ordering were coming directly from the manufacturer. Instead they made their own sashes and ordered my daughter a dress that was two sizes too small. When we confronted them, they were "trying" to accommodate us, but were rude, lied several times and made us feel uncomfortable. When we finally worked things out and I picked up the dress, no one even helped us try it on, they didn't want to iron it, and just said here you go. No apologies, no custom service, nothing but rudeness!! I will NEVER go back here or recommend them.

My wedding gown, headpiece and jewelry were all purchased from Sales Unlimited. They have a fabulous selection that's just enough and doesn't overwhelm you. The biggest plus to this bridal salon is that all of their alterations are done on the premises and are included in the price of the gown! It doesn't cost an extra cent to get your gown altered or pressed. Their seamstress did a beautiful job and made my gown fit like it was molded to my body. I have nothing but great things to say about this salon!

I had gotten my dress and accessories from Sales Unlimited for my wedding on 10-02-2010. Karen and the girls that work there were so helpful and friendly. Maria had done my fittings for my dress and she by far exceeded all of my expectations.....she made the dress i bought "my dress" and it fit me perfectly. I highly recommend sales unlimited. Thank You Karen and Maria! Nicole & Joe Murray

They are fantastic. The sales consultants are nothing but nice and will go above and beyond to help you. My sister got her dress and our maid dresses through this store as well and everything was fantastic. I love that they include all their alteration cost in the price that is on the dress makes it alot easier to stay within budget. I have my first fitting on Nov. 14th...I am very excited!

Loved my dress. They have a great selection here. PLUS - they are willing to fit you over and over and over again until the dress fits perfectly. DEF makes you feel good as the bride to know that as you lose/gain weight along the way your dress will fit perfectly. They will fit you in for a fitting no matter what! and they were friendly and helpful throughout the entire process.

Definitely reccomend.

While the work done by Sales Unlimited is amazing, the staff there does need to be more mindful of their customers' time. The alterations completed were fabulous, however I had to go for half a dozen fittings before my dress was finally ready. From what I have been told by other brides, this experience is pretty typical of this business. I appreciate that they wanted my dress to be just right, however it isn't really convenient for busy working brides to have to make so many trips. Especially not when they live over an hour away.

The price of my dress was very reasonable and I love that ALL alterations are included in the price - even the bustle. The saleswomen were very helpful when I was selecting my dress and Karen was great with the alterations. They send you coupons once you visit for discounts off your headpiece, gown and bridesmaid dresses.

Made me verrrryy nervous not to have my dress until two days before the wedding. When I went to pick it up the Wednesday before it was wrinkly and they were ready to send it home that way. I think it was a little big and made me look a bit bulky. Other than that they were very friendly, my dress for the most part was beautiful. Don't know if I would recommend them though.

The sales associates, seamstresses and owner are all wonderful. They are attentive to detail and made sure my gown was exactly what I wanted in fit and style. The alterations were included in the price which was great. My mother, my mother-in-law and a friend of the family got their dresses for the wedding there as well. My shoes, comb, gown, earrings and veil were all bought there too!

I ordered my wedding dress from Sales Unlimited. When the dress came in, a lot of alterations were needed. The seamstress and her team were very talented and the dress fit me perfectly once they were finished. They listened to all of my requests and helped me to find the right shoes, bra and veil for me. I was very happy with their products, prices and service.

This bridal shop is located in New Jersey. It was nothing but a great experience from the time I walked in the door. The consultants are extremely helpful. Prices are great and best of all the alterations are included!

I bought my dress at David's Bridal, but didn't want to get the alterations there. I found an independent seamstress for my alterations and long story short, it was a disaster, almost didn't get my dress back form her. With only 3 months left until the wedding, I went to Sales Unlimited and they were wonderful. They did a perfect job on my alterations and were extremely flexible and understanding. I wish I would have gone there for my dress initially. The alterations are free if you buy the dress there. I am now in my future sister-in-law's wedding and I will be getting my dress altered there again. I highly recommend this shop. The owner Karen is a wonderful person as well as the staff!

Karen from sales unlimited is amazing! She really knows what she is doing!!

Mother of the Bride Dress:

Our family has been doing business with this bridal shop for years. She actually picked up her dress at their Superbowl Sale! They did a fantastic job with alterations and she looked great and felt comfortable.