Savannah Center

the room we had (the mercer salon) was absolutely beautiful! Mary was very helpful with everything and responded to all our questions promptly.

I was married and had my reception at the Savannah Center. Like many people, my original contract was signed with one person (who ended up quitting) but we were assigned to Mary Burns. Overall, Mary is a very nice lady. Although I was married months ago, I felt compelled to write a review, just b/c I know when I was a bride looking for a place to have my dream wedding I also reviewed these websites. Yes, The Savannah Center is beautiful. Yes, the food was good. Yes, they were willing to allow us to move our ceremony up one hour (we had many children at our event and I knew they nor their parents would last long into the night). The planning leading up to the event did have some minor obstacles (which I would prefer not to mention on this site).The wedding coordinator, I saw her right before she grabbed me to send me down the isle, then I don't recall seeing her again, other then her and the DJ telling my husband and I to "hurry up" while greeting our guests during dinner AND when she came up to me right before my husband's and I had our last dance and she said that I (and or whoever I put in charge) needed to start cleaning up our tables/removing centerpieces b/c they needed to be removed that night. This was very inappropriate to me. Why would you ask the bride to start cleaning up, esp when I had paid to rent the space for a certain amount of time (and we still had over an hour left on our clock???). Okay...we had taken a limo, we were taking the shuttle back to the hotel. I asked if the florist had left any boxes for me to put our centerpieces in, she said she didn't know. I asked if we could return early in the morning (before 8AM) to pick them up with a truck, she said "NO" they needed to be moved out b/c they had another wedding they needed to start working on. I literally was almost in tears. My husband grabbed me away, we had our last dance (but all I could focus on was how they heck we were going to get the centerpieces home). Obviously, my bridesmaids and good friends saw the panic and worry on my face, grabbed up all the centerpieces (which was interesting b/c the Savannah Center also made it clear they don't decorate or like to place anything prior to ceremony/reception) nor did they offer to help carry the centerpieces (lanterns) to the car waiting outside. I used to work at a country club years ago and we held multiple weddings, and yes, we absolutely helped families if they needed it. Also, their strict guidelines on when you are allowed to arrive at the Savannah Center to take pictures, where and when you are allowed to take those pictures (b/c they may be hosting multiple weddings, they can't guarantee they you can take pictures on they stairwell or the garden b/c another bridal party may be there....Blah. It felt like such a small detail that I shouldn't have had to worry about. As far as staff asking me or hubby if their was anything we needed, not much help. Overall, looking back, thankfully the day was beautiful, the ceremony went on without a hitch and the reception was gorgeous and for 99% just what I dreamed.

The final result = the most perfect day ever. We got to use the gazebo for the ceremony, and the reception hall itself turned out beautiful looking. But the process of the planning kind of sucked at times. First off, we originally had a different wedding coordinator that quit about 4 months prior to the wedding. We were then given another contact, Mary Burns. While she was very nice and wonderful, it was hard to get a hold of her. And I am sure she was overwhelmed and double-booked once the other girl quit, but we did have a hard time getting questions answered just because of all that. But I will say, the day turned out perfect. The food was good. The reception hall was good. The ours d'hoevres were good. I loved the ceremony itself in the gazebo. The pictures turned out awesome! During the reception itself, the staff was wonderful, they catered to our every whim, and did checks with us to make sure we didn't need anything. Mary Burns was wonderful during the reception. Everything flowed smoothly and wonderfully the day of. I couldn't be happier with how things turned out!!

The final event turned out wonderful. It was a little tricky to plan because we had 3 different wedding coordinators we worked with during our engagement. I was so happy with how accommodating they were to our requests and I appreciated their creativity.

Absolutely perfect in every way (with the exception of no outdoor sound system). Robbin is a sheer joy to work with and I do not know how this place would manage without her! Very reasonable pricing for the level of service you get and the food was wonderful. They do need to arrange to have an outdoor sound system because it was very difficult for our guests to hear the entire ceremony but other than that, everything was perfect! I do believe Robbin is the reason everything went as well as it did. She made us feel like we were the only clients they were working with and I know our event was during the busiest time of the year.

I actually had to write a complaint letter to this venue because of the lack of professionalism and quality of service was very poor. They had been open for seven months at the time of my wedding, but it seemed like it was the first wedding they had ever done.....unfortunately I know they had several before mine and it was still not run very well.