Savvi Formal Wear - Brookfield

I did not have the best experience here, but when my best man went to have his suit fitted he said his experience was better. I had made my appointment and when I arrived they were short staffed and I was made to feel like it was my problem. If it was up to me, I would have gone to Men’s Wearhouse because I have gone there before for my brother’s wedding and I bought other suits from there. My mom made the appointment so I went to Savvi instead. My opinion is that customer service should count for a lot, and they really failed to deliver with a smile. The suit was fine, and my best man did get treated with more respect and better hospitality. If it was up to me I wouldn’t go back. And I don’t think I will.

We had to wait a long time for service the first time we were there evaluating tuxes, but the gentleman who finally served us was knowledgeable and helpful. All the guys were able to go to their local Savvi outlets to get fitted. As far as I know, there were NO problems with fit, missing pieces, etc on the day of pickup. Also, it was great that my dad was able to collect all the tuxes and return them to one shop the day after the wedding.