This woman RUINED my senior prom!!! We were poor and this dress was the ONLY store bought, expensive thing I ever owned. My best friend and I wore matching dresses, she in blue and I in pink. I was a size small but she only had the pink dress in large. Instead of ordering me the pink dress in my size (because SHE wanted to liquidate stock), she had her alterations lady TRY to UNSUCCESSFULLY take the size large dress and make it a small. I even went back for a SECOND fitting and had the dress RE-altered, but it was still too big and sloppy! I went on a major diet and exercised for NOTHING!!! My whole prom was ruined and I looked like a fat pig in my ILL-FITTING, horrible, botch job, $300+ rag dress !!!
PLUS - a few years later I went back ONLY for a hoop skirt for under my wedding dress (because she's the only bridal place in town) and she acted like it was the most inconvenient thing in the world for me to only rent just a hoop skirt from her. She tried to sell me invitations, gloves, bridesmaid gifts and all kinds of stuff. All I wanted was the hoop skirt, so she made it VERY difficult for me to come by and pick one up. THEN she wouldn't even be remotely accomodating about a time for me to drop it off (wedding on Sat and Honeymoon on Mon), so I had to come to her house and stick it in the back seat of her car!!! She's a flake to deal with and completely unreasonable. Not to mention waaay overpriced.
Trudy was a very talkitive woman seemed friendly, however, when I was given cloth swatches for my bridesmaids dresses she wrote down the wrong names corresponding with the colors therefore messing up my all of my bridesmaids dresses and when I recieved the dresses there were only two weeks until my wedding making the mistake irreversible. She refused to admit the mistake was hers, but after a week of correspondance told me all she was willing to do was throw in the rental slip for free. She also refused to measure my dad and brother for their tuxedos because the tuxedos were not coming from her shop specifically (though they were coming from her sister store in PA where we were getting married). I was supposed to come in to pick up bridesmaids dresses and I called her on a Friday asking her if it would be possible to pick them up that date. She said it was but that she was only there until 5pm. I said alright we might not make it but I will do my best to get there. Well I ended up not making it and when I came in on Monday she told me that she came in specifically for me on that Friday and that it she waited for me until 7p.m. ruining all of her weekend plans. Which was incredibly rude and disrespectful of her considering she told me that she was open but only until 5p.m. she should not have been able to blame me for her waiting around and ruining her weekend plans. Also, when being fitted for my wedding dress told me that I was pudgy and that I should get a bustier or some sort of tummy thinner so that I didn't look so bubbly in my dress.