Seascape Beach Resort

We wanted to review the Wedding Event Team for making our April 26 wedding at the Seascape Resort a day to remember. From the rehearsal the day before, through the day of the wedding, everything was in place and there were absolutely no glitches. All of them were very professional, personal and welcoming to us and all of our guests.

I cannot say enough about all the suggestions they gave us during our planning time! With their help, all of my details came together for a perfect destination wedding. The ceremony itself was meaningful and beautiful and the backdrop view was just breathtaking! All of our friends and family were blown away by the ceremony site overlooking the Monterey Bay. The weather was also perfect for April (68 degrees and sunny!). After the ceremony the transition into the cocktail time was smooth, and guests were so pleased with the appetizers, drinks, etc. You decorated the Bayview room wonderfully and the setting felt very warm and inviting. The buffet dinner was SO good, just as we had ordered, and the service was great. I can't thank Seascape enough for a wonderful wedding. The guests were joyous, the food was delicious, and the energy of the wedding will live in our memories forever!

I would highly recommend Seascape to any of my family or friends.. The staff here are very accommodating,courteous and helpful. From the planning stages to until the big day. Their menu selections are very tantalizing with my options to choose from. Bridgette,Heather, Krista and staff handled my request very professionally and on a timely matter. Most of all the location couldn't be more breathtaking for beach weddings and photo taking. Any of the staff previously mentioned can help you create your dream wedding. If appreciate Monterey/Santa Cruz coast. Look into planning your wedding here.

I believed that the "perfect wedding" was impossible but I was wrong. Seascape Resort WAS perfect, everything about the day and also working with the staff at the resort. Communication is key and Bridgette and Heather are both great communicators, keeping us informed, sending materials, remaining flexible, and working with every detail in a timely fashion. From the rehearsal the day before the wedding until we arrived at the venue on the day of the wedding, everything was in place and there were absolutely no glitches. Heather was professional, personal and very calm even during the rehearsal with our somewhat rowdy bridal party. The ceremony was perfect and the view is truly unbeatable; all of our friends and family were blown away by the beauty of the ceremony site overlooking the Monterey Bay. After the ceremony the transition into the cocktail hour was smooth, and guests were so pleased with the appetizers, drinks, etc. I checked out the ballroom before everyone entered and it was just as I had imagined, only better. The buffet dinner was SO good, just as we had ordered, and the service was great. Wait staff were so efficient that they were hardly noticed by our guests. Timing issues were right on, while flexible to accomodate late guests, long speeches, etc. Even after everything was over the Seascape staff were so kind to us, offering to gather all 15 flower arrangements and help us load into a van. I can't thank Seascape enough for a wonderful wedding. It was our second major event at Seascape and they can count on us returning again.

I was utterly impressed with the Seascape Resort. Everything for my wedding was perfect and I owe a lot of it's success to all of the ladies in the wedding office.

Also, my sister was also so impressed that she decided she wants to get married there this...

It’s unfortunate that such a place exists here in our area. Once upon a time the staff was lovely; I wish I’d known that all that had changed. The wedding coordinators along with the catering manager Gina all have bad attitudes are unprofessional and have very poor people skills. They treat potential couples like cattle coming on through and as if we are a nuisance instead of valued customers. We were not greeting with the positive vibe you’d expect when planning a celebration such as your wedding, but instead rudeness, like they were doing us a favor by even meeting us for an appointment.

Lucky for us, their attitudes were a red flag, we immediately called the general manager of the resort to let him know that were not happy with the way their staff treated us. Our feedback was ignored and we did not pursue plans for our event there further.

It seems that if the management cared more about the guests at this seaside resort they would set the right example and not allow this type of behavior from the poor excuses for wedding coordinators. These folks haven't heard of customer service. Planning our wedding has been fun and festive, and these Seascape coordinators are nothing but a downer.

Overall it is sad that the coordinators and catering manager are running the show at Seascape Resort. With a professional, respectful, knowledgeable staff that understands what customer service is for couples planning their wedding, Seascape could be an amazing place to have our event. But with the snotty and self absorbed people they have working with couples it won’t get a chance.

Our friends were married at Seascape, as the event site had a cancellation and they were able to secure a pretty good deal on the place. Unfortunately, as guests at their wedding- again the coordinators bad attitude stung like a sunburn. They were yelling at the couples awesome photographer, dictating that the wedding was a couple minutes off schedule in full volume the guests.

Our sweet friends were embarrassed by the behavior of the Seascape wedding coordinator. What a bad trip they seemed to be on, like the wedding was getting in the way of their day off or something. Obviously these folks are in the wrong line of work. In comparison, try a venue like The Holly Farm in Carmel Valley- where we decided to get married. This family owned lush private estate is top notch on hospitality and service. A breath of fresh air really, with smiles and easygoing feeling. Where ever you decide to have your wedding, take my advice and steer clear of Seascape Resort in Aptos, I wish I hadn’t wasted my time valuable time and that someone had given us a heads up on the place.

I chose Seascape because of how beautiful the setting is. It was more pricey than I ideally wanted, but I liked that I didn't have to research and chose a caterer (Seascape is the caterer), they provide linens and table settings, and the rest of the vendors were provided on a "required and preferred" vendor list, making my job much easier.

On the day of the wedding, the onsite wedding coordinators were extremely organized and I didn't worry about a thing. They took care of everything and had the whole day planned out perfectly. However, up until that day, they weren't the easiest to deal with. They wouldn't bend to any special requests, it took them months to update my address in their database, and they didn't tell me until two days before the wedding that the floorplan I'd laid out wasn't going to work. So, their professionalism and quality of service on the day of was fantastic. Before that, they really had me worried.

The wedding coordinators at Seascape really know what they are doing. Trust them! They have the day planned out to the minute and you will never have to wonder where to go. Everything went so smoothly because of their great team. I got multiple compliments on how my wedding was the least stressful wedding anyone had been to. One thing that was a bit difficult was that we had to go through Seascape's recommended vendors. But, they were flexible and let us use a family friend for the flowers. Their recommended vendors work well with them and know the timelines well, so I think that helped destress the actual day.

The best thing about Seascape Resort's wedding coordinator's was their list of vendors (the best of the best) and their professionalism. They worked so graciously and patiently with my crazy family, and at every moment it seemed like they had truly thought of everything. I felt like I had fairy godmothers making my wedding dreams come true with the way the entire wedding weekend nearly seemlessly came together under their care. We were able to call with the oddest questions and requests for the year prior, and Nicole never seemed to mind -- she even came across as enthusiastic to face our challenges with us. The staff was lovely to our guests, and although there were at least 2 other weddings in the same location that weekend, we felt as though we were their VIP guests.

I was supposed to have my wedding at the Seascape Resort in Aptos. When I called to get a contract and book the wedding, I was told that I am not allowed to get married at the hotel. According to the Catering Manager (whom I have never met) I am the most "horrible" person to ever set foot in their hotel. She said that when I met with her assistant, I was very rude to her and made her cry. Apparently, I also said that I would be embarrassed to have my wedding there, I thought that the resort was ugly, and some other equally horrible things. I was very taken aback, and told her that she must have me confused with someone else...because WHY would I say all those horrible things, and then turn around and book my wedding there?! I did let her know that her assistant, although very nice when I spoke to her over the phone, was a bit rude and not knowledgeable of the venue when I met with her. She didn't know what year I was getting married, she didn't know the specifics of the wedding package, she couldn't tell me the square footage of the ballroom, and left me with the bellman to show me the room ending our appointment abruptly. The only concerns I discussed with her were: their "required" vendor list, I told her that I had already researched their vendors and they either never responded, or their prices were too high...so I would like to be able to bring my own. Also I was concerned that because I was being forced into the daytime wedding slot, which means they rush you out before the other wedding comes, but I have to pay the same amount per person as the evening wedding. I wanted to see if they could work with me on pricing since my guests would be eating dinner at 3:00pm. She told me "NO, we can't accommodate you on anything; we are completely sold out until Christmas. We are a very busy hotel." I told her that I understand and that my fiancé and I will talk everything over and get back with them when I was ready for contract.

With this, she told her Catering Manager that I was horrible, and was trying to get all these things for free...made up complete lies about me. So when I call to book my wedding (thinking everything was ok) I not only got a flat out NO. The Catering Manager was completely rude to me. When I told her that I think this may be a big misunderstanding, she said no it's not and we have the right to not book your wedding. I was completely devastated! Not only did I LOVE that location, I had been planning on getting married there for over 6 years, even before I met my fiancé.

Even after complaining to their general manager about their behavior and snootiness towards me, he was like “Oh well, apparently you don’t get along with them so maybe it’s best you don’t have your wedding here.”. WHAT!? How about owning up to the fact that just because your hotel does 4 weddings a weekend, doesn’t make you God…I have been to higher end hotels that treat clients better. All I asked for was a little respect that one would normally receive from a venue that I was planning to spend well over $150 pp to have my wedding at. Sad because it’s such a beautiful venue, but the attitudes of their staff make it the ugliest place in the world!