Serendipity Bridal

I found the dress of my dreams here! The staff is friendly, and patient with brides who may have a hard time deciding what they want. Lots of styles and designers are available. It's the best place to find a wedding dress in Austin, hands down.

I truly had no idea what I was looking for in a dress when I got engaged. One night looking online with my mother we found a Watters dress and instantly my mom said "That's the one!" It was a new dress to their line so I tried tracking it down for 4 months only to find out only 2 stores in the whole state of Texas would be carrying it. I went about my search trying on many dresses yet nothing quite measured up until I would have the chance to try on the dress in my mind and heart. Well once the dress arrived in stores, Serendipity Bridal was the first store to call me. I made an appointment with Jackie and I tried on 2 dresses prior to trying on my dream dress...still nothing. Then finally the dress of my dreams. I knew when I put it on, that it was my dress but what sealed the deal was when my mom started tearing up seeing me in it. My dress was very different from the norm of what is considered traditional where I come from. It wasn't princess like, with tons of bling. It was simple, vintage and perfect for me. Rosie the seamstress tailored the dress so perfectly to my body and for my comfort. Being petite I am very familiar with having clothes altered and I have never been so blessed with such a sweetheart of a talented seamstress. She truly makes you feel like the most gorgeous bride. I will really miss her and her big heart <3

Linda helped me find my dream dress at Serendipity. After trying on several gowns, I ended up with one that she pulled for me. She had been listening to me through the appointment, and found the perfect dress!

I had my alterations done with Olga, who is fantastic! And quite funny, too! She made sure my dress fit perfectly, and that I felt comfortable in it.

I found my bridesmaids' dresses at a trunk show at Serendipity after searching all over Austin. They do not have a huge selection of bridesmaids dresses, but the ones they have are really nice and are in much better shape than most samples. All but one of my bridesmaids were from out of town and my coordinator at Serendipity took care of contacting all of them for their orders.
The only problem I had was when I asked them to order some matching fabric so that I could have shawls made. When I called a month later to find out when the fabric would arrive, the order had never been placed. The owner called me with an apology, which I thought was very nice, but they did not offer a discount or anything. I did get the fabric on time, but only because I had ordered it early to begin with.

Three weeks from the wedding, after a tailor botched alterations on the original dress purchased 9 months earlier, my daughter set out to find a new dress. Unruffled by the deadline, Olga and the fabulous staff at Serendipity helped her find a dress and get it altered in time for the event.

Amazing selection, fair prices (by wedding-price standards), phenomenal patience and service.

Olga assited me in finding the perfect dress. She made the process very simple by pulling every type of gown that I was interested in. She put me in each type know that they were not going to flatter me as well as another dress could. In the end she pulled several more types that were her choice for me. She was a professional who knew exactly what type of gown to put me in from the moment I walked in the door. I ended up buying a gown that was her choice for me and I loved it.

The problems that I experienced with Serendipity began after the dress purchace. I was told that I was too early to make an appointment to get fitted because the books dont go out that many months. I recieved a voicemail a couple of months later letting me know the gown was in but not requesting a call back. I recieved a call a month after that asking if I still wanted my dress because I had not come in to claim it. I had not been told that I needed to do that but I quickly scheduled a trip to Austin. I called in a couple months before the wedding to schedule a fitting but they were booked up and they had to refer me to an outside seamstress. I had been told that I was too early to schedule this appointment and that a couple months before would be fine. Using an outside seamstress included transporting the dress.

I visited Serendipity during a Watters & Watters trunk show and had plans to go out of town the next day, so there was a LOT of pressure for me to make a decision to buy that day. In spite of that, I had a lot of input from the designer representative that was in-store and my dress came in way earlier than expected. I did not get alterations done in-house, but did get the free pressing and was very satisfied with the services I received. My dress was unique and otherwise unavailable in Austin. My only criticism is that my bridal consultant recommended a size larger than I ordered, but I was adamant about ordering a 6 and it fit me perfectly when it came in.

I found the perfect dress at a Watters trunk show that was held at Serendipity Bridal. Erica was my sales lady, and she helped me from day one, through all the fittings, invoicing, and finally pickup of my dress. If not in person, she called to confirm things and to help me out. Rosie, the resident tailor, was very sweet and careful, and comes with like 40 years of experience, so she was appropriately, very expensive. Serendipity will give you several other tailors to help you with the cost of altering the dress, which I found helpful. Nice shop, very nice, but pricey dresses.

I recommend Serendipity! Linda was a pleasure to work with, I felt very comfortable with her and she worked hard to help me find the perfect dress. Most of their selection was pricey but I found the perfect dress and it cost about the same that my #1 choice at Davids Bridal was, but the Serendipity dress was much higher quality and an overall better shopping experience. I bought my dress a little late and they said it would be a close call on getting it in on time and fitted, but everything came in and was done with time to spare. However, it was difficult getting information on an ETA for it once it was ordered, it was a little stressful but in the end, it was all good!

I bought both of my wedding dresses from Serendipity Bridal because they had so many choices. I also ended up using their on-site seamstress, Rosie, for all my alterations. Rosie was amazing! She went out of her way to make sure the dress was perfect. She was easy to talk too, and always kind. I highly recommend Rosie for any dress atlerations!

Serendipity has a wonderful selection of designer gowns and I made the drive at least a dozen times over the last year from San Antonio to Austin because you can not find gowns like that in San Antonio. If you purchase your dress from Serendipity, do not hesitate to use their alterationist Rosie, she really works very well with the gowns and has a lot of experience with the higher end gowns. I went over my budget on the dress, but who can say no to Lazaro?

Although I found my stunning wedding dress at Serendipity, I can't give them the best ratings.

First of all, to their credit, the sales woman really worked with me to put me in a dress that suited my body style - it wasn't one I would have chosen off the rack (very form-fitting), but she really knew her stuff. I came out with a dress that was perfect - classic and well-crafted. We were lucky in finding an off-the-rack sample at a discounted price, otherwise price tags are pretty high in the rest of the store.

On the flip-side, the store owners made me feel uncomfortable at times, were pushy and not very friendly. I did feel pressured by them to purchase the dress, but in my case and in hindsight, I was thrilled to have made the decision to buy it.

You can find some excellent deals here. I was so surprised to find my dress here & not spend a fortune. Don't get me wrong, they certainly carry dresses that do cost a fortune, but even the bride on a budget won't be discouraged here. The staff was very knowledgeable & made my experience everything I would expect in shopping for a wedding dress. I felt like a princess & loved working with them!

i loved my dress! it was a little pricey but the lady that helped me was awesome and it was worth it.
their was also service that you can pay for were the lady that helped me find the dress would also bring it to me on the day of my portraits and the day of the wedding. it was so worth the money not to have to worry about it! and all my bridesmaids were busy doing stuff so it was nice to have her bring the dress to me!

I wasn't into dress shopping, so I was dreading a place where someone "dresses" you, but this experience was so much better than other places I tried. First of all, they have a great selection of gorgeous dresses and second of all, the sales team is great. I had a lady who took her cue from me and was very efficient and didn't try to sell me something I didn't want/wasn't my style. It was very organized and I got the perfect dress in about an hour. I wish I'd started there! Ordering did take awhile, but I don't think that was their fault--the gowns they sell typically are sewn once ordered and not "in stock."

My dress was beautiful and the seamstress did a perfect job. My salesperson, Mariana, was so amazing! I would have never picked our my dress, but she thought it was perfect for me. She was right! The only issue I had was that my dress went on sale for 60% off right after I bought it. I can't help but think that they should have given me some sort of discount for that.

I bought my dress, veil, & flower girl dress here. It was a little more than I'd planned to spend, but the dresses were fantastic and my consultant was great.

Great selection of dresses but...some of the ladies who work here are definitely bitchy and way too pushy. All dresses arrived on time or before and I had no issues with them ordering the wrong colors/sizes or anything. Still love my dress...best one in Austin!

I bought my dress, veil, shoes, and earrings here. When I shopped for my dress, we had an appointment and we were dealt with extreme professionalism. We went back a couple of times to look for flower girls dresses...and ugh. They were just...kind of rude about everything. We didn't have an appointment, but we were really just looking...and the woman who ended up measuring our flower girl was really rude and made us all feel pretty uncomfortable. She took a lot of pleasure out of what should have been a fun experience.

I went to a couple of bridal salons just to browse, and walked away with a wedding dress from Serendipity. The other places I went to basically pulled dresses and stuck them in a fitting room, offering little to no advice or help. Serendipity is much different. You have a true consultant helping you try on gowns, and we lucked out that the dress I fell in love with happened to have one left in my size and happened to be half-off. I'd definitely go there before you decide on a dress.

Serendipity is a gorgeous, full-service bridal salon with a huge selection of designers, (for gowns, bridesmaids' dresses, and mother-of-the-bride dresses), hair pieces, veils, undergarments and shoes. The service was wonderful, and the sales ladies were very responsive. The salon is clean, organized, well-staffed, and again, exceptionally stocked with beautiful gowns in all styles.
I had bridesmaids in 3 different states, and they all received their dress without any problems.
When you go, be prepared to try on breath-taking gowns and feel like a princess!

If you live in San Antonio, it's worth the drive!!

senrendipity's is a higher end boutique with beautiful dresses and tiaras for you to choose from I was able to get my authentic designer dress handmade from England for only 300 dollars. The dress usually retails for around fifteen hundred dollars.

After visiting several other salons, I was able to find the perfect dress. The people there really know wedding fashion and really take the time to find the dress that looks best on you. I never felt rushed and wound up selecting a dress the consultant brought in at the last minute. It had just hit the floor and she thought it would be perfect for me.... She was right. Love this place. The prices were great. I wound up with a gorgeous gown that looked 10x's more expensive than it was, gotta love that.

I went into looking for a wedding gown feeling very dismal. I didn't like any of the dresses I had seen in the magazines. I wanted something that was simple - both in lines and designs. In one of their sample rooms I found a beautiful Irish Linen and lace dress that was so different from the magazines, I was completely taken by surprise. The staff helped fit me, and I have never felt more special than when my husband saw me in that dress for the first time. We both were so pleased, we'd recommend them to EVERYONE!

The gown was magnificent and the consultant was fantastic. They were responsive, helpful, well-qualified, and friendly.