The Shane Company

By far one of the best shopping experiences I have ever had! We had gone to 6 jewelry stores, but we decided to buy from Shane Company. Our salesperson Cory took his time pulling out pretty much every ring in the store and then took another hour to show us diamonds. We send everyone we know to visit Shane Company. Mr. Shane is very lucky to have such a great staff especially Cory ! ;) THANX!!!

We love Shane Co. We bought both our rings from them as well as a watch and earrings now. They always make you feel special no matter what size or cost the rings are. They will always clean the jewlery for you when you walk in as well. They will definitely be who we go through in the future for any purchases

this place has so much hype for being a great jewelry place around the twin cities but I have mixed reviews about it. My husband says he had a very pleasant experience picking out my engagement ring there but when it came time to find a wedding band for me was where the problems started. I didn't want a ring set, I wanted a solitare engagement ring and a unique band. They have all this talk about designing their own rings and all this but when I questioned them whether they could find a band like I was thinking of they just said we don't have anything like that...they never mentioned designing me own or anything. I finally settled on some bands I liked and they were supposed to order them in from another store...well I checked in twice and both times they had not been ordered. A few WEEKS later I got a call saying they were in and I stopped in and they were the wrong bands. I was livid. Our rings are gorgeous and I am very happy with them but we've decided to go elsewhere for other high-end jewelry needs.

They are so great to work with: Very accommodating, friendly, and professional.

We had a great experience at Shane co. We did our research and they seemed to be one of the best-reputable jewelers around the twin cities with great after-wedding service as well. My big thing was after I pay all this money for our rings, I want someone to take care of them for me for life...they won't always be this sparkly and new! And Shane co does that....free setting checks, cleanings, re-dippings, anything you need repaired for free if you purchase it there. I know people who have bought expensive rings from stores and then had to pay for cleanings and check-ups years down the road. Not ok with me! We have loved them so far.

Shane Company is the best; there is no other in comparison. Nothing beats the customer service (no commission) or the life-long customer care. I go in every few weeks to have my ring cleaned and re-dipped and they treat me like I am a new customer every single time. They were so helpful picking out bands and helping me find exactly what I wanted. They had to order in several bands for me to find the one I wanted and had no problem doing so for me. I love it there and will never stray!

Sales staff was very helpful and patient. We found exactly what we wanted.