SharNett Bridal & Prom

I was amazed at the selection. They had a great range of prices, and a huge sale section. Even when the store was busy, the associates were very friendly and knowledgeable. They stayed after hours to help my bridesmaids and I pick out dresses and colors. Everything was going fantastic until we found out the dress I chose could not be rush-ordered. (supposedly this is a special rule of Mori Lee dresses only?) My only option at that late date was to buy the sample dress from the store. It was 3 sizes too big. The zipper was torn. It wasn't clean. It had been tried on and stretched by who knows how many people. Sharon assured me it could be altered perfectly and everything would be fixed. But we still ended up paying full price for the dress and alterations. We never even got a refund for the rush delivery fee. When it came time for the dress to be picked up, I made the mistake of not bringing a bridesmaid or a friend with me to check the work. I tried it on, Sharon looked it over and said it looked great. From my view of the front, it did look amazing. I signed the paper that everything was satisfactory at pick-up. When I got it home and showed my mom, we realized the torn zipper was never fixed. The bust and back were a size 10 still. Only the sides had been adjusted to fit me. Because of all the prior stretching, the row of buttons down the back that covered the zipper gaped wide open. My mom had to iron it herself and sew up the back at my wedding and use massive amounts of body tape to hold the top down. I couldn't wear it to our hotel, I had to be cut out of it before we left. After all the doctoring up at home, it looked great. I was so dissappointed with Sharon's patronizing and condescending tone any time we had to have a discussion. I was so scared of her, no way I was going back for a refund!

Very large selection of bridesmaid dresses. Bridesmaid part of the store is a little cramped in space. The alterations department is extremely easy to work with. Alterations are done after hours so you have their full attention.

I have to tell you; we looked at five different bridal salons before selecting Sharnett to handle all of the dresses and tux business. From the first moment we entered the store, we have always been greeted by professional, friendly girls who are ready and willing to help out. When you arrive, there is someone on hand to assist you personally, and though there are many women trying on dresses, I always receive personal attention. Another thing that I LOVE about Sharnetts is that they are extremely well organized. I would never have imagined finding a bridal shop that was unorganized, but there were so many that didn't know what dresses they had in stock, where to find them, etc. All my information at Sharnetts is in a file, whomever is helping me is able to find everything that I need in a short amount of time, and I'm always feeling happy and special when I am there. I couldn't ask for anything more, and have loved my time there.

We had a pretty good experience actually picking out the dresses, but after we ordered then and went to pick them up, it was like pulling teeth to get anyone to help us.

Sharentt's closed their doors with no notice. The sign on the door reads closed do to the bad economy and please call this number to contact us about any open orders. My wedding is August 1 and a few of my bridesmaids utilized SharNett's for their dresses. They still don't have their dresses back and when we call the number the mailbox is full. I have never heard of such an inconsiderate and mean spirited thing to do. The shut down with no notice and there is no way to contact them!

A horrible store, with an apparently very unethical, and unconscionable owner.

the girls working were rude, we were there 5 minutes past closing time and they were literally pushing us out the door, the dresses are over priced too.

Avoid this place like the plague. First of all, they are only nice when they are trying to make a sale. After the dresses arrive they couldn't care less about you. They don't even let you try them on in a regular dressing room, you have to do it in some makeshift dressing room made with shower curtains, even if the regular dressing rooms are empty. Customer service aside, the dress that we ordered came in looking horrendous! NOTHING like the version of it we tried on in the store. There are 8 bridesmaids in this wedding, all different shapes and sizes, and the dress didn't fit any of us. I tried on the size I bought and the dress I received is NOT made the same. They don't care at all! THey just try to sell alterations or SPANX to help. It's ridiculous. I found out later that the owner is known for recommending her clients buy the wrong size so they will have to pay for alterations. These dresses are made so horribly I can't believe they sold them. Go across the street to David's.

Do not shop here!! Let me say this again do not shop here!! SharNett's is terrible!! They are nice until they make a sale and after that they do not care about you or the wedding. I have always hear a wedding is about the details. We did not get the dresses that we order and the owner insisted that we did--she is rude and yelled at me, telling me I was just trying to ruin the brides day. That is not the case I wanted everything to be perfect(detais)-I am the maid-of-honor and was there when the dress was picked out-I helped (I tried on almost every dress in the building till she found a dress she(the bride) was happy with)!! The owner said no other bridesmaid had an issue with the dress--how could they--they did not know the dress that was chosen(I was the only person present with the bride). I feel that they took advantage of the other bridesmaids. We got ripped off-the wrong dress was ordered!! I was told my shoes would be in 2weeks, it was 3weeks and a day (they needed to be dyed too)The flowergirl's dress was wrong also. The owner was to busy with prom to care about this wedding that is May 9th. One would assume that since they are in the business of oredering dresses you would think that they could-the staff is incompetent and the manger is worse! Go to David's!!!!!