Nonpareils

Overall Rating:

4.0 out of 5.0

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4 reviews

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Categories: south otselic wedding cake Address: South Otselic, NY 13155
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Reviews for Nonpareils

Kristin
GUEST

Overall Rating:

1.1 out of 5.0

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05/21/2010

Very unprofessional when it came to timeliness. I would send and e-mail and not hear from her for a week, only responding back because I had called.
I paid my deposit on March 31, and did not receive my contract via e-mail until May 15, and only after several e-mails asking her to PLEASE send me the contract. My wedding was on May 21, you can imagine my grave concern at that point.
I understand that people are busy, but when you run a business there is no room for lack of concern for a client. Not sending out a contract in a timely manner after I paid for a deposit is rude and lazy. I'm paying you to take 5 minutes to draw up that contract in addiction to making my cake.
She was very nice in general, and professional in person. I'm sure if you wanted a regular wedding cake she can deliver. However, we wanted something "different" and she told us she could make it for us. I was a fat bride with dreadlocks standing on top of a tower that was equal to me in size. Needless to say when we saw it we were VERY disappointed.
Carrot cake however, tasted pretty good. The other flavors a bit too sweet, but not awful.

Vendor response to review

Kristin, I apologize for my lack of swiftness with all time lines, you're right, it is unprofessional. Many hats are worn by owners of small businesses, and it can be difficult at times...this however does not excuse it. I stand by my work though, and I do wish you had addressed your concerns and unhappiness with the actual cake to me before reviewing in public. Your dissatisfaction with the cake comes as a complete shock and saddens me. Please call to discuss if you wish to do so. 11/27/11: Since you never responded to my multiple attempts to discuss, I have no other view but that you had buyer's remorse and chose to insult a quality vendor instead of address the situation in an adult manor. I'm disappointed that WW has ignored my disputes of this complaint. I provided what you ordered. Plain and simple.

Jillian
GUEST

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5.0 out of 5.0

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02/10/2010

Jen was wonderful. She made the process fun and seemed to really care about what we wanted. Cakes are gorgeous and delicious! She made beautiful cupcakes too! She did an absolutely beautiful job, my wedding and shower cake were exactly what we wanted. Will recommend her for sure!

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Tina
GUEST

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5.0 out of 5.0

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10/06/2007

My husband and I absolutely loved our wedding cake by Jen Comfort of She Takes the Cake! From start to finish, dealing with Jen was a joy. She was personable, open to ideas and on point with exactly what we were looking for in our wedding cake. As a matter of fact, our cake was soooooooo delicious that my friends have wanted to hire her to do their wedding cake!

I highly recommend She Takes The Cake to anyone and everyone looking for a cake that tastes as delicious as it looks.

Tina Contis-Quinn

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Dan
GUEST

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5.0 out of 5.0

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08/12/2006

Her cakes are amazing - she had so many designs to choose from. Not only did they look great but were so delicious. Definitely the best in Central NY and beyond...

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Vendor:
Pompey Hollow Photography

Vendor recommendation from Pompey Hollow Photography

01/25/2010

I'm all for promoting local people and she makes beautiful cakes!

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About Nonpareils

No description for Nonpareils.

FAQ for Nonpareils

Besides cakes, what other types of desserts do you provide?

Cookies, Cupcakes, Groom's Cake

What additional services do you provide?

Consultations, On-site Delivery, On-site Setup, Pickup, Tastings

What dietary needs can you accommodate?

Organic

Do you provide customary cakes, such as Croquembouche?

Yes

Are you licensed by the state health department?

Yes

Do you offer private tastings or open house tastings?

Yes, but tastings are by appointment only and are usually a formality as most of our brides have decided booking us is almost certain.

What are your tasting hours?

They are done by appointment in studio or off site to suit the couple's convenience. Note that summer appointments are very limited due to prime wedding season schedule.

Describe how you price, such as by slice or by tier, for your cakes?

Wedding cakes begin at $1,000.00 and go up depending on design complexity and serving count. For estimation, multiply your guest count by 9$ (our average) and/or start at the minimum and go up.

Does the price include the top tier of the cake?

The top tier is not free. Most of our clients do not opt to save the top tier anymore.

Do you offer custom cakes, or do you work with pre-designed styles?

We specialize in couture, one of a kind cake designs created especially for each couple. Inspiration can and does come from anywhere. We do not copy other cake artists' work, but can implement the conceptual base into your cake.

What (if any) special ingredients, such as fresh fruits or farm-fresh butter, do you use in your cakes?

Our cakes are scratch cakes using the freshest ingredients available are used in our cakes. Local ingredients are used as often as possible.

On average, how far in advance of the event do you prepare the cake?

Our cakes are never frozen, we bake your cake as close to your event as possible with labor and time frame for intricate detail considered.

How many cakes do you schedule for a typical weekend?

Ideally we do one cake per weekend because our cakes are so complex. If all the planets line up just right, we might take two. (same delivery area, same time frame, small cakes...)

Will you work with the client's florist to garnish the cake?

We recommend our preferred florists as fresh flowers are not our ideal choice for your yummy cake, if you desire fresh, we have a short list of florists we'd like you to use but we can be flexible.

What (if any) cake accessories, such as a cake stand or cake cutter, do you rent out?

We do not charge rentals for most of our equipment but we do require a security deposit on these items.

Do you offer delivery? If yes, how much is your average delivery fee?

Delivery is the only "hidden" charge you will have; it ranges depending on location and we go as far as you need us to go. Within an hour is a base of 50$