The Sheraton Palo Alto Hotel

will update this later after the wedding but so far the planning stage is going smoothly thanks to Kristina Tobin, their events manager. She has been so patient, responsive and just all-around wonderful! I've asked her so many questions especially when my FI and I were trying to figure out which hotel to go with (three were in the running: Sofitel in Redwood Shores; Stanford Park; and Sheraton). We went with the Sheraton because they provided a great package/good price and outstanding customer service. We're booked for the Reception Ballroom which has an adjoining garden/patio so we can have our cocktail hour outdoors! We're expecting approx 110 guests so we'll see how this goes...

Even with the brief hitch with getting a block of rooms for our guests (the person who I've been dealing with no longer works there) and my emails remained unanswered for a few weeks, it was quickly resolved once I brought it to the attention of Kristina. She forwarded my email to the Jan Lesser Webb, their senior sales manager and got everything taken care of. They even set me up with a personalized reservation site so my guests can reserve online!

The Sheraton was the perfect place for our New Year's Eve Wedding. The mirrored ceilings made the room feel open and very spacious. I loved how all the rooms were connected and opened up into one big room, it definitely made for a fun party. We had the cod and flat iron steak, it was delicious and the mashed potatoes were also a hit. Kristina Tobin was our catering manager and she was amazing from the first day, she was very accommodating and honest and made sure that every thing went perfectly on the big day. We had a great time and happy that our guests were able to reserve hotel rooms at great prices with our room block at the Sheraton and the Westin, especially important on such a dangerous night.

Kristina Tobin at the Sheraton is a wonderful person to work with. She is thoughtful, warm, organized, and very detail oriented. Kristina helped us to ensure that every detail of our wedding ran smoothly. Our wedding reception turned out more beautifully than I imagined and the food was absolutely delicious. We received so many complements on the venue ambience and the food. I’m so glad we chose the Palo Alto Sheraton – it was perfect for our wedding.

We had our cultural wedding ceremony at the Piazza room at the Sheraton Palo Alto Hotel in April 2011. The best part about having a wedding event at this hotel is Kristina Tobin, the wedding coordinator. At our first meeting, Kristina showed us all the sites and we picked the cypress ballroom. Then two days before the wedding, we had rehearsal with our parents and bridal party. We never even practiced the procession before and Kristina patiently showed us how to walk down the aisle, pace ourselves. She made suggestions on how to arrange the seating, took notes on all our requests and thought of details that we didn't even think of. Then my parents decide they didn't like the room we picked out. So, 24 hours before the wedding, we decided to change ceremony venue. My hubby and I nearly lost our minds from all the stress but Kristina stepped in, offered different options and helped us pick out the piazza room. She made sure all the changes in seating were made, audiovisual stuffs were set up just like before. On the day of, she helped us set up the space, taped down the aisle runner, even scatter the rose petals per hubby's reports. Thanks to her, our ceremony was absolutely amazing! It was everything I could have ever hoped for. The room was gorgeous with sunlight shining through the glass ceiling but the guests and us were nice and comfortable because it's still an enclosed space. I highly recommend the piazza room because it has beautiful tiles, all glass ceiling that gives you the benefits of being outdoor e.g. natural light without dealing with cold and rain. The koi pond area is also very pretty for group portraits.We loved working with Kristina. Even our parents love Kristina. You can tell that she is genuinely interested in making your day the most special day in your life. She goes out of her way to accommodate your needs. She is incredibly patient, understanding, calm, detail oriented, thoughtful. We felt so lucky to have her help with our wedding. My hubby and I recommend Kristina and Sheraton without any reservations.

Kristina Tobin is a wonderful person to work with. She is very organized and so easy to talk to. Our wedding was so beautiful. Even though there were three rooms, everyone was still able to see the dance floor and all the activities. The food was DELICIOUS! Everything went so perfect, I can't even believe what a great time we had.

We had our reception at Sheraton Palo Alto. The catering manager Kristina Tobin is a bless for our wedding! She is very kind and thoughtful, as well as very responsive and thorough on the wedding planning. During the wedding preparation she helped us customize the wedding package to fit our needs. On the wedding day she also helped us resolve the crisis quickly. I think the service is exceptional. Thank you SO MUCH Kristina!Oh, and the food is excellent too, especially the vegetarian ravioli. I am not a vegetarian but had to order it since it tastes so good.

had our wedding reception of 45 people here and it was excellent. we had our cocktail reception outside in the moon and starts courtyard and the weather and setting was perfect. the sierra/carrera room was where the dinner was held and the room was done up beautifully and very tastefully. the staff were incredibly professional and the setting absolutely beautiful. we enjoyed it very much and are very happy with everything.

We did our wedding reception at the Reception Room- Sheraton Palo Alto last 07/31/10 and my husband and I couldn't any be happier. I know food was great the moment we did the food tasting, but I wasn't sure if it would still be the same on the big day. Surprisingly, it tasted the same. According to my guests, food were amazing. No one complained because they left full and satisfied. I am also very grateful that my husband and I chose Sheraton Palo Alto because of their great customer service. The price is not bad either compare to other hotels in Palo Alto. The best thing about the whole experience was Kristina Tobin in Catering. She was awesome through the entire planning and the actual day of our wedding. I thought I was the "organize bride" but on the day of the wedding I made a stupid mistake. I didn't write the table numbers on each of the place cards I printed. I let her know to ask one of my aunts to tell people where they can be seated. Instead, she made it easy for all us by printing out the seating arrangement that I sent her when we were planning. She printed it in a nice paper and put it in the entrance so guest can check their names off that paper. Who can top that? I didn't ask her to do all that but she did. All we can stay is this is a five star hotel!

Our July wedding reception at the Westin Palo Alto was perfect! We cannot express how happy we were with everyone at the hotel and the service. Starting with Kristina Tobin, who was one of the kindest, most helpful catering managers we worked with. One of the reasons we chose this venue was because of her great service! We were planning our wedding reception from Florida and were in contact with Kristina through phone and email up to 2 months before the wedding when we were finally able to meet in person. Through this time Kristina guided us through the booking process by informing us of every detail and proving pictures of center pieces, room designs, etc. until we could see the reception room in person. We had a small wedding (45 people) in the Sienna Carrera room. The room fits 60 people with a dance floor and it was a perfect size for our reception. The package we chose was the Luna dinner package and included a great size meal (3 options w/ veggi included), center pieces, and much more. Kristina was very flexible with our requests! Its more than what we expected for the price when compared to other locations in palo alto that did not provide as great service or options. The staff at the hotel provided us with great service as well. Kristin helped us with separating room blocks for our guests at a great price. Our guests were very happy with their rooms and the service as well. Everyone from the check-in counter to the to the bell boy to the waiters at the reception were wonderful!

We chose the Sheraton because the Justine's Ballroom is a large and nice space (especially with the new updates), they gave us an amazing room rate for our guests, their nicest package really included a lot of things that made our lives easier and the catering managers at the Sheraton (we worked primarily with Elisheva) were unbelievably helpful. They were so kind during our initial visit, had great recommendations and referrals and were super flexible on a variety of issues. We used their referrals for our florist, DJ, photographer, hair and makeup and we were so happy with them all. Elisheva had plenty of ideas to make the space as nice as we wanted it to be. Our cake came with the package (A Piece of Cake Bakery) and it looked great, although it was a simple design, and was SO GOOD! I was blown away at the tasting. I haven't eaten many wedding cakes that actually tasted great. Elisheva wasn't pushy about upgrading linens, etc. but had great input when asked. Best of all, the catering included in our package was FANTASTIC! They were flexible about our small substitutions, including in the bar. It was creative and served as it was supposed to be ... hot and delicious. In sum, we wanted an elegant but also fun space for our mixed crowd and everything came together wonderfully. We were planning our wedding from across the country and only made it to the Bay twice in the 10 months leading up, but I was never worried about how it would all come together because I was fully confident that they were invested in our event. Our vendors (regulars to the Sheraton) all went above and beyond what we were paying them for to make it a wonderful event. The entire staff at the Sheraton were on top of every detail (at least what I noticed in my wedded bliss or heard about later) and it was everything we hoped for. And I have been to many, many weddings.

"I had my wedding there 2 years ago and it went off perfectly without a stitch! Elisheva, the Catering Manager, is a God send! She did a fantastic job making sure that everything was beautiful, perfect, and to my exact specifications. Honestly, I have loads of friends getting married that are paying SO much money for a beautiful reception...but I had a reception SO beautiful and fabulous that my family still call it the "fun" wedding! AND- I didn't have to pay nearly as much for the glamour as my friends, which means my money could go to more things! At the reception, the Night Catering Manager and all the staff made sure that everything went as planned, all while making sure I always had a glass of champagne to toast with! It went so smoothly, that the next thing I knew, it was over, everyone was smiling, and I has NOT 1 second of panic or stress...all because of Elisheva's skills, the Sheraton's commitment to my wedding and our service, and the beautiful ambiance of their ball room and koi pond! I would, and DO, recommend the Sheraton Palo Alto to anyone I know if you want to have a fabulous wedding that you will remember for the rest of your life, and still have some money left over for the honeymoon

We wrote a very extensive review on yelp. The bottom line is, the top package is well worth it, you will have a very nice event. Kristina Tobin their catering manager is very thorough, professional and pleasant. We didn't have a wedding planner and I think it was fine because we had her covering most of it. The food services were outstanding and we were absolutely thrilled with our reception. Kristina really worked hard to be sure all of our questions were answered, and the the event was exactly how we wanted it to be- she definitely works with you and not against you, which I could see many places where she could have said no to an idea or question but instead made it work. I only took one notch off of value because I can't say we got an amazing bargain, but by no means do I think we overpaid. It was appropriately priced.

This review has been long over due. I got married last year and had our reception at The Sheraton Palo Alto Hotel. Our reception turned out beautiful and everything was set to perfection. Kristina Tobin, the catering manager, is the sweetest and kindest person with a warm heart. She is also very professional and a joy to work with during the entire planning process. She is very flexible and will work with you to help you get what you want for your big day. This was a destination wedding for me, so having Kristina Tobin on my side helped to ease some of the stress. I knew she would make sure everything went smoothly and according to schedule, which it did! Thank you Kristina for being so awesome at what you do and for being you :).

We had the perfect wedding reception at the Sheraton Palo Alto! We loved the resort style hotel setting; it was perfect for our wedding-many of our friends and family travelled from all over the country and world and truly made a vacation out of the trip. We love the koi pond area of the hotel; it was a great back drop for our photos. Elisheva our coordinator was fabulous! She was detail-oriented, organized, courteous and followed through perfectly with everything we discussed. The food was fabulous, and the Sheraton was very accomodating with adjustments that we suggested to the menu. Our banquet captain and waitstaff for our actual reception were amazing. They were very attentive and we were pleased that 2 bars were opened throughout the evening. Everything worked out perfectly.In addition, we were very happy to have utilized the Westin next door for our brunch the morning after, the staff members at the Westin were also superb!I highly recommend the Sheraton Palo Alto for the perfect Bay Area wedding venue!

We recently had our wedding reception at
the Sheraton Palo Alto Hotel in the Justine
Ballroom.

When searching for a venue we wanted
beauty, elegance, good food, a friendly staff.
The Sheraton was able to deliver. I was impressed with the staff's organization.

The best part of the planning process
was working with the Catering Director Kristina Tobin.
She is experienced, warm, and an excellent representative
for the Westin & Sheraton Palo Alto.

We had a few last minute changes and Kristina
was so helpful amidst the excitement. Kristina
was also able to recommend a large suite that I stayed
in the night before that was comfortable for my bridal
party to get ready in the day of.


The Sheraton was a preferred venue for many of our
vendors. We had a family member make our cake and
flower arrangements and they were wonderful in accomodating
us and packing up our extra cake and meals as well.

Our guest loved the atmosphere and friendly staff.
They were also very pleased with the accomodations.

We had our dream wedding and are thrilled that we chose Sheraton Palo Alto.

After looking for the perfect place to have our reception we finally had found the look that we wanted and were so happy to have a wonderful coordinator as well. Kristina Tobin is always willing to work with you on your needs an wants. She was always checking in with us to make sure that we had what we wanted or if we needed help finding vendors. The reception facilities were just what I had hoped for and the banquet staff was wonderful too. We are so happy with our choice.

Ask for Elisheva Basseri and she will take care of you. She guided us along the whole way and helped us with and any questions and concerns we had. The Sheraton Palo Alto is a great place to have a low stress wedding. The food is above and beyond! I had over 200 guests and each plate was handled with detail. Would definitely recommend to anyone.

We decided to check out the Sheraton Palo Alto for our reception venue because it was in a perfect location. When I went to have my first meeting with Kristina Tobin, I was instantly excited. We went over the basics and she gave me the information I was looking for. Best of all, she had a great personality and I felt really good about potentially working with her. When she showed me the Cypress Ballroom, it was basically a done deal. I loved the room and she was very open to my ideas and answered all my questions (all one thousand of them). We decided to go with the Sheraton because they were affordable and willing to work with us on things. Also, Kristina was amazing and I felt really good about working with her. She was very enthusiastic about everything so I knew she genuinely wanted the event to be perfect. Over the next several months, Kristina was very responsive to my questions/requests and was well-organized so I knew I was in good hands.The reception went very smoothly and everyone complimented on how lovely everything was. We were a little worried about the waitstaff being able to serve 160 guests as quickly as possible and they did! We were very impressed with the service and the food turned out great. All in all, it was a lovely evening and everything went smoothly. I would definitely recommend the Sheraton Palo Alto as a reception site. Kristina Tobin was very professional and a pleasure to work with. I also worked with Elisheva Basseri, who was great. Great experience.

Our wedding reception was at the Westin of Palo Alto. The events coordinator (Elisheva Basseri) was fantastic. We planned our wedding and reception from long distance and she was very helpful. When we did have the opportunity to meet with her she was well prepared with the information she was presenting to us. Including contract drafts, sample menus, fabric swatches, room layout examples etc. She was very flexible and willing to tailor the packages to provide what we wanted and what fit our budget. The food was very presentable but lacked some in the taste department. Elisheva was able to get a honeymoon suite for us that was above expectations (double headed shower, jetted tub, sitting area, wine and fresh fruit basket). Only complaint with that was house keeping showed up at 8am. Overall, great experience. Ask for Elisheva!

Service attitude is definitely the best thing about this place, and that is true for the entire hotel staff, I have never been to a hotel that had so many nice people from the valet parking person all the way up to the managers. They were so nice and responsive compared to all the other millions of venues that I contacted before. But this place is pricey as usual from a hotel.

With only a month to plan my special day (it was an impromptu- but CRAZY- decision), I was obviously left with very few options for a reception venue for our June wedding. The staff was wonderful and extremely helpful not only on our wedding day, but in the days leading up to it. The staff was very understanding when it came to our strict budget and worked with us to keep it manageable. We went for an open bar-- which the guests very much enjoyed-- for which we had allotted a certain amount of money. After the event, it was SURPRISING to us that they had tried to charge us extra money! Allegedly for extra guests (which was difficult to disprove), I suppose. I was upset about this at the time, but in the 2 years that have passed, I've forgotten the details surrounding that incident. My one advice is to make sure someone in your family is somewhat keeping tabs on who shows up to the reception-- that way your reception venue can't easily cheat (?) you of some extra money.