Solomon Brothers Fine Jewelry
Atlanta, GA 30326
(map) Phone: 800-781-8883
Reviews for Solomon Brothers Fine Jewelry
GUEST
GUEST




Solomon Brothers helped us create the perfect ring. They are very professional and we will continue to go there for years to come.
GUEST




When you go, ask for Jackie. She is great. This place is great. They have a huge selection. Of course, the ring I wanted had to be done special for me because my hands are so small. They contacted the jeweler and worked with her to get me the exact ring I wanted. Also, my husband was so particular about the stone he wanted, and they worked really hard to get him exactly what he wanted at a great price as well. I never felt rushed when selecting, and went back several times, because I couldn't make up my mind. There were so many beautiful rings to choose from. I am so pleased with my ring. I love it!
GUEST




We purchased our wedding bands and engagement ring from Solomon Brothers. They were able to special order a setting for the engagement ring, which uses family stones, and later tipped us off that we could have our wedding bands shipped to our out-of-state address in order to save us from paying the Georgia tax. Our only observation was that they seemed a little blase when we were picking out our wedding bands. Perhaps they were trying not to be pushy but our salesperson didn't offer much guidance as we specified what we were looking for and just sort of stood there as we debated which ring went best with the engagement ring, etc. A little more professional guidance and interest would have been appreciated. In any case, they were friendly enough and we are happy with our rings.
GUEST




The one great thing about this company is that they have a very wide selection of whatever you are looking for. Everything else, I must say is not to my liking. The person we dealt with was very rude and made me feel like she was doing me a favor. The second time I came in to get a service. My husband called in to make an appointment and was told to ask for our lady when I got there. So I get there and I tell them that I'm looking for so and so. The person asks me what my name is, so I tell her and I spell it out for her multiple times and gets agitated in front of me and loudly asks me over and over again how to spell it. Another worker finally comes to her and helps her. After waiting, our lady comes in and I tell her I'm here to get my ring cleaned. She gives me a frustrated look like why did you bother me to do that, you could have just asked anyone and she mentions it to her coworker right in front of me. I knew I could have done that, but usually at these places where they work off commission I would think she wanted me to come back to her.
GUEST




My husband bought my engagement ring almost two years before we started having to look for bands, and, while it was perfect of course, nothing matched (and was in our budget). We went to every jeweler in Atlanta and nothing suited our needs. Finally, we went to Solomon Bros, and they not only they had a ring that looked decent, but also were able to BEAT (yes, beet, not just meet) our budget. We all know that jewelery is priced up anyway, but making it even less than our budget and having it be exactly what we wanted---- who could ask for more? Also, the service was always very friendly. We ended up buying my husband's band there too with a similarly pleasant experience.
GUEST




We worked with Ron at Solomon and he was great! My ring is a Tacori and I couldn't be happier!! It is the most beautiful ring I have ever seen. Ron was an excellent resource on diamonds and was able to provide guidance long distance. We purchased both my engagement ring and wedding band, as well as my husband's ring from him. We are extremely happy with them all.
GUEST




Solomon Brothers is always great to work with. They will find you exactly what you want and take care of you! Everyone who works there is always so helpful and makes your experience just perfect
GUEST




We chose to visit Soloman Brothers due to the reviews online and its close proximity to our Buckhead workplace. We did, in fact, purchase an engagement ring here giving poor customer service the benefit of the doubt; it is a beautiful, busy store. However, now after multiple repeat visits from my fiancé and I to complete our wedding set and potentially buy wedding presents for one another, I've realized that this is truly not a place where we want to bring our repeated business. Employees fail to keep records up, so every time you are pretty much a stranger. We have had employees go on tangents about the dredges of long-term marriage, another failed to give us a receipt when we left expensive jewelry in their care to be worked on (we realized it as we walked out the door), and they failed to record my fiancé's ring size (we had it taken here 3 times and kept reminding them to please put it in the system for my return to purchase). Appearances of this store are good until you go in on a day when it is not busy and realize that this is not really a place that has their act together, or one that I would trust with my valuable purchases. Shame on me that it took 3 strikes!
GUEST




I love that my hubby went to Solomon Brothers! He said that they were extremely helpful and educated him on the ins and outs of purchasing a diamond. He also liked that he felt zero pressure to spend more than he could afford. My ring is gorgeous and exactly what I wanted. When we went back to pick out our wedding bands they treated us like royalty despite our small budget. First class customer service!
GUEST




We got our rings from Solomon Brothers, and we had a wonderful experience. First, my fiance worked with Ron to pick out the most PERFECT engagement ring. After that, we went back for our wedding bands. Ron was wonderful to work with us to find the rings that best suited our personalities, lifestyle, and (most importantly) budget! He was committed to helping us find the perfect ring - and I never felt like he was trying to simply make a sale. We'll definitely go back to him for more jewelry in the future. Great experience. 2 thumbs up!
GUEST




I came to Solomon Brothers with my best friend (and eventual Maid of Honor) to "just look" at her insistence following my then-boyfriend's prodding about what type of rings I liked. I loved that they took our time very seriously, but they didn't pressure us. I was worried when we arrived and saw how fancy it was that they would just see two early twenty somethings and would not take it very seriously, but they did. They were really sweet and showed us all different types of rings and options. They talked about a variety of payment options and how they will always honor the value of your purchase. You can trade in your jewelry for the value it's worth any time and purchase something else. This is great for people that can't afford the ring they hope to wear for forever at the time of engagement. I didn't know it, but my husband went the same day and purchased my dream ring. He said they made the experience amazing, easy, and they were completely clear on everything. They even helped him with a few tricks to save some money. We went back to get appraisals, purchase his ring, and get my ring cleaned a few times. Each time, they treated us like we were the most important clients. They also treated us with the same great respect when I took one of my friends potentially getting engaged soon to look at rings.
My favorite thing about them: A week before my wedding, one of the tiny pave diamonds in my setting fell out. They don't make the rings there, they just carry the designers and diamonds, etc. It was under warranty for the designer, but that wasn't Solomon Brother's responsibility. I was so impressed that they went to so much trouble to fix an engagement ring they weren't accountable for to help me. They paid to overnight my ring to the designer, contacted the designer to tell them to put a rush on it since my wedding was in 7 days, and paid to have it overnighted back. They promised me they'd have it back several days before the wedding, and sure enough, the day they promised, they called me to tell me it had arrived. I was so impressed with their help. Also, their prices are amazing. Everything we purchased from them was priced way under the actual value. I love them!
GUEST




My ring is so gorgeous!!! We looked everywhere between Colorado Springs and Denver and could not find what I was looking for. Solomon Brothers has an excellent web site to preview settings. I found what I wanted and they put a CZ in it and shipped it to us to make sure it was what we wanted. Then Tim picked the diamond from their web site as well, we sent it back and a few days later, I had my ring!!!
GUEST




We had a wonderful experience purchasing our wedding bands through Solomon Brothers. It was very hard to find a wedding ring to fit with my engagement ring (bought elsewhere), and we had a custom band made at Solomon Brothers. Fantastic service, fast, and beautiful location. Also, it ended up being less expensive than our back-up blue nile and whiteflash rings!
My husband liked it so much that he bought my wedding day pearl earrings there. Gorgeous, gorgeous, gorgeous.
GUEST




Terry at Solomon Brothers has been fantastic to work with. My fiancee got my e-ring there but we also ended up getting both the wedding bands and purchased a watch through a friend of Terry's. It is always a great experience when we go to the store.
GUEST




Solomon Brothers was perfect for us to order my ring. They have a great selection of diamonds and designer ring brands. We were able to order the stone and the ring from the same store and have it shipped to us in California. This was a great relief since insured shipping was free and we did not have to pay taxes for the purchase. The only challenge that we had was contacting them after we made the purchase so that we could know when it would be ready and track the shipment. It took over a month for the ring to get to us but when it did get here it was beautiful.
GUEST




My fiance got my engagement ring there and had such a pleasant experience, he insisted we go back to look for his wedding band. We were extremely pleased with the service, though we didn't shop around on prices enough to know if we were getting a good value. But definitely great service!
GUEST




My now husband :) heard about the Solomon Brothers off the Neal Boortz show and his first purchase was my engagement ring. From that moment, we knew they were the only jeweler for us. Their customer service is tip top and the quality of product is amazing. They are also very patient with very undecisive brides, from our wedding bands to the grooms gift. And, they are willing to work with you as well on price. I wouldn't go any other place! All of our bands and gifts have and will continue to come from Solomon Brothers! Thank you to Terry who helped with our engagement ring and Susan Gabriel with all our gifts!
GUEST




The lady we worked with met with us whenever we needed to meet and got exactly what we needed. They have great diamond prices and are very helpful. Highly recommend!
GUEST




Perfect Perfect Perfect!!! Personalized service, QUALITY diamonds and settings, large selection. Just wonderful all around. I hope my husband will be purchasing jewelry from them for many years to come!!
GUEST




We used Solomon Brothers for my engagement ring and both of our wedding bands. We also purchased wedding gifts for each other before the wedding - diamond earrings for me and a watch for my husband. Each piece is absolutely amazing. My engagement ring and band are everything I could have imagined. We worked with both Susan and Terry on our purchases and they were great!
GUEST




I was referred to Solomon Brothers by word of mouth from a co worker and they told me to ask for Jackie Jones. When i met Jackie, she was courteous and has a great personality. This was my first time buying engagement & wedding rings but she steered me on the right path and she has plenty of knowledge for the jewerly the was in my price range. The price and the quality of the jewerly is excellent and the level of service is outstanding. I will definitely refer them to everyone I know. Thanks, LaMarr B.
GUEST




The ring my husband got for me was from solomon brothers, and it was a complete surprise. I didn't know he ordered it, but he told me afterwards. From the ring itself, I would have to say that it is a very beautiful and classy ring, looks very high quality.
GUEST




We bought my engagement ring, my two wedding bands and my husband's wedding band here. We found the selection and customer service to be impeccable. It didnt give us that icky car salesman vibe. I LOVE my rings. They are amazing. We will definitely be back!
GUEST




I love this store. You must get a good jeweler though. I went through two that were aweful. I worked with Susan Dair and she was great! I knew exactly what I wanted in a wedding band and this store was the only one in GA that could get it. They have a lot of variety in rings and they don't hound you like many other stores I have shopped in. We got my engagement and wedding band here and paid much lower cost than what the rings were appraised for.
GUEST




They helped my fiance' buy the most beautiful engagement ring. (princess-cut, colorless, internally flawless, platinum band). He's very picky about where he shops. He did a lot of research before he bought anything. He picked the Solomon Brothers...so that has to mean something.
GUEST




We worked with Ron Puckett and he is the BEST. I knew I wanted to be surprised but I also wanted to give my fiancee some guidance. Ron found the perfect setting that I asked for (pears on the side and a larger center stone) and then he and Carl went to work. The end result is beautiful and even more amazing with the curved 4 stone wedding band that compliments the setting. I have my rings inspected every 6 months and they are hyper aware of making sure the stones are secure and my setting sparkles.
SB sometimes is busy but make an appointment and ask for Ron. We spent a lot of time there in the afternoons talking to Ron about bands and enjoyed it more laid back than a crazy Saturday.
The best part - is Ron is now a big part of our life and I have several pieces he knows I like (want) and Carl has a ready made list to pick from for birthdays, anniversaries, etc.
GUEST




We bought my husbands wedding band from Solomon and Brothers. They have a huge selection and a wide price range. We had great customer service as well!
GUEST




My husband proposed to me with a diamond that was in his grandfather's mason ring. It was a large stone that we removed and mounted in a feminine setting. I looked everywhere for something that I liked. All the jewelers tried to show me large diamond-encrusted settings after I specifically asked for something antique-looking with minimal bling. Finally, at Solomon Brothers we received great service. They stayed open an extra 45 minutes and waited for us to make our decision. The setting I picked is beautiful. I wanted the diamond to sit a little lower so they had it customized for that. It was the most unique and surprisingly inexpensive setting that I found during the entire process. We received great service, quick turn around (they worked hard to get it back to me by Thanksgiving), and a lifetime guarantee. I recommend this for anyone who wants a nice looking selection of rings.
GUEST




Susan D. was wonderful! I started looking for my engagement ring months before he even asked me and she never made me feel like I was odd for doing so! She is very knowledgable and professional. I would recommend this jeweler to anyone.
GUEST




Horrible customer service after the sale. Would not recommend to anyone.
GUEST




My husband picked out a surprise ring for me, and then we went back to get our wedding bands. Ellen helped my husband, and then helped us pick out our bands. I had a problem with my wedding band breaking, and returning that and getting a new band was very seamless. They are great about negotiating prices, and offer a lot of styles to choose from. Have a pretty decent overview on their website, since being in the store can be very overwhelming since there are cases and cases of rings, but they can definitely help see your styles, and narrow down to certain areas.
GUEST




We loved our rings, we did find them cheaper elsewhere, but Solomon Brothers did match the price.
GUEST




According to my husband, they have the best selection for engagement rings. We also liked their selection best for men's wedding bands. Unfortunate that they did not have a matching band to go with the engagement ring. It took a while for them to come to the conclusion that they were unable to get one made. Overall, great place to go ring shopping!
GUEST




Unfortunately they were the only stockist of the ring i wanted.
The guy who answers the emails and phone orderswas obviousley pre-occupied. I discussed my ring over the phone with him and each time he appeared to understand the details but then the next tim ewe would speak he had it all wrong! This happened several times and also when my husband spoke to him to order it. We were having the ring sent to the hotel we were getting married as we left it quite late and hadn't realised that as my fingers are so small a ring had to be made from scratch, they could not re-size one. Anyway having botgh spoken to the "guy" we both agreed it was going to be a bit 'hit and miss' if this ring would arrive on tim and be te correct ring!
Anyway, thankfully it did arrive on time but as expected, it was not exactly what i ordered! It's still a beautiful design by Novell but Solomon Brothers had ordered the wrong finish. Luckily i still really like it but i would not reccommend ordering anything over the phone from them as no-one seems to be able to give a decent service and they don't seem to want your business.
GUEST




Beautiful - a little more than I would have liked to pay, but everything was just the way we wanted it
GUEST




We got both our rings from Solomon Brothers in Buckhead.
Althought we love our rings (quality is superb), we weren't too pleased with the customer service after the purchase.
They ultimately addressed our needs, but required many trips back.
GUEST




Experience of purchasing the ring was good, but after service was disappointing.
GUEST
GUEST




If you've never been to the Solomon Brother's store in Buckhead, it's worth a trip. It's got the biggest selection of engagement and wedding rings I've ever seen (and we went to a lot of places in Atlanta). My engagement ring was appraised for $3000 more than we paid for it. The staff was very helpful, and when we went to pick out our wedding bands, Mr. Solomon himself helped us select them! Fantastic place, great value.
GUEST




I don't know if we look poor and tacky or what, but we got CRAP for service at this place. Everybody told us it was the best selection in Atlanta, and maybe it is, but I don't care. We told the person "helping" us approximately what quality diamond we were looking for (fairly good), and she kept showing us diamonds that were of significantly lower quality, like she couldn't quite believe we meant to buy what we said we wanted. Also, she actually told us that "most newlyweds" are spending their money on designer settings and fitting them with a CZ, then coming back in a year's time or more to buy the diamond. I suppose some people prioritize the setting that way, but we certainly weren't, and we had such a hard time convincing her to show us anything like what we wanted that we gave up and left. Very, very disappointing.
GUEST




Both my wedding band and my engagement ring were bought at Solomon Brothers. They offered exceptional service but the rings we a little on the pricey side.
GUEST




Beautiful selection of diamonds and settings. They customized my set, and it turned out perfectly.
GUEST




Bought engagement ring and both wedding bands here. Excellent deal on engagement ring and they gave us a discount on the wedding bands. I will continue to go there for the rest of my life.
GUEST




Because we purchased our engagement ring there, they gave us a great deal on our wedding bands. We revisited about a year later, and they cleaned up our rings so they looked like new.
GUEST




I love Solomon Brothers and will continue to shop their for the rest of my life. Would definitely recommend.
GUEST
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