Solutions Bridal Designer House
Orlando, FL 32839
(map) Phone: 407-647-8666
Reviews for Solutions Bridal Designer House
GUEST




Solutions Bridal is not just a store...it's an experience! Janna was my bridal consultant and she was fantastic! I chose the third dress I put on and it wasn't a dress I had initially picked out. She has a great eye for style and fit and has a finess in selling it to the bride. I was very impressed with the professionalism and the service of the staff. The store is beautiful whether you're buying a $2,000 dress or a $10,000 dress. The staff was able to keep me close to my budget and made me very happy throughout the process of picking the dress out to the final fitting!
My only recommendation to the store would be to have a better price variety of accessories. I knew I'd end up spending thousands on the dress, but a $500 hair accessory was just out of the question.
GUEST




Marissa was my consultant and from the moment we met we connected! She was able to determine what I liked, what looked good and me and made excellent suggestions that resulted in me saying YES TO THE DRESS!!! The whole staff is fantastic, they make you feel like a princess every time you walk in the store. Highly recommend!
GUEST




I am so happy with my experience at Solutions! The staff bent over backward to make sure every last detail was perfect for me. They have high communication and a beautiful salon. The champagne toast when I chose a dress was a fun treat. When I had issues, they were incredibly responsive and resolved them quickly in a way that was more than satisfactory to me. I highly recommend them.
GUEST




I was extremely happy with Solutions Bridal. I did not purchase my wedding dress from here but I did try on many dresses. Meg was a great consultant and helped ease my nerves. Wedding dress shopping wasn't as fun as I had hoped it would be and she could tell I was under a lot of pressure. I tried on a bunch of gorgeous dresses but ultimately went somewhere else for my dress. I did purchase my jewelry, veil and bra from here. I have nothing but good things to say about this store. Friendly and nice to everyone! Thank you! :D
GUEST




Solutions Bridal was a pleasure to work with. They are very professional, respond immediately, and make the whole process very pleasant for brides.
GUEST




Meg was a wonderful stylist to help me choose my gown. She was very sweet – not a pushy salesperson at all and took her time listening to my vision. And she pulled the dress I ended up purchasing first! She really knows what she is doing! And she helped me put together accessories to complete my look at my initial appointment. When my dress came in from the designer, I had a little hiccup (it was too short). But Tali took care of everything with the upmost professionalism. And since I was on a time crunch to get my dress altered in time for my wedding and I didn’t live in the Orlando area, she sent me to a local tailor in my area that did an amazing job on my dress! Kayliegh and Jennifer also helped me out with a few things along the way, and they along with Meg and Tali were so wonderful to work with! And Tali provided “solutions” for every small obstacle that I encountered. Thanks for everything, Solutions Team!
GUEST




I LOVEDDDD Jennifer!!!! She is so bubbly and sweet. I really wanted a Kenneth Pool dress and this is why I originally went to Solutions. I did go to another place on Park Ave, but came RUNNING back to Solutions. My bridal experience at the salon on Park Ave wasn't even in the same category as my bridal experience at Solutions. It was awesome!
GUEST




There are many bridal salons that have beautiful dresses but the staff can make all the difference...and they do at Solutions. They really take the time to ask you what you like and why, to help guide you to the perfect dress, while also keeping your budget in mind. It was a really fun, special experience and I am so glad I was able to find my perfect dress there. In addition, the seamstress, Holly, who works out of the store is awesome! It only took one fitting for her to get my dress altered and it fit PERFECTLY!!
GUEST




I truly enjoyed my experience choosing my wedding dress at Solutions Bridal. They provided me with individual attention and gave the whole "bridal experience." While the dresses are a little more on the expensive side I felt like the experience I received made up for it. I wouldn't have gone anywhere else!
GUEST




The Solution's team is wonderful! Best bridal salon in Central Florida!
The in-house alterationist, Holly, is fabulous as well! She is professional and made my dress fit me absolutely perfectly :)
GUEST




I loved my dress, and the consultant that I dealt with when trying dresses on was fantastic (Christina). However I was told that I would receive my dress on a certain date and then 2 weeks later I get a call that I would receive it 11 days before I left the country for my wedding (about 2 months after the original date I was told). Needless to say it was all a headache and I felt like the manager was condescending and I caught them in a few fibs. Very frustrating.
Vendor response to review
Ashley,
Thank you so much for your review.
Unfortunately, since we are not dress designers we can not give ship dates. We can give approximations, but it can take up to two weeks to receive an official ship date from the designer. We are not comfortable saying that the gown is going to arrive in August when the designer is telling us October. What we did do with your order, is place it under the priority section. We check that section at least 4 days a week until the merchandise arrives. We do promise every client that their gown will arrive with enough time for alterations and for their big day. We have been able to keep that promise for 100% of our clients. Unfortunately, we love to guarantee exact ship dates, but it is not realistic so we give approximations and guarantee there will be enough time for alterations.
We apologize for an inconvenience and only tried to be honest with you back in June so their were no surprises in Fall.
Thank you again for your review. We hope you had a beautiful wedding and we all know you looked absolutely stunning in your Marisa gown.
If you are interested in seeking more of an explanation from the designer, we would love to arrange that.
Sincerely,
Solutions Bridal Management
GUEST




I purchased my Marisa gown for my October 2010 wedding from Solutions Bridal in Orlando. The salon is beautiful and the atmosphere is very comfortable and inviting. The staff are very friendly and inviting and have a great eye for helping you find your perfect dress based on your likes and dislikes. When my dress arrived from the designer I did not receive any communication to let me know it was in, I had to call to inquire about it, but that is the only, very minor, less than perfect comment I can make about Solutions. From the purchase of my gown through alterations and final pick-up it was a wonderful experience.
GUEST




I bought two wedding dresses, jewelry, veil and bridesmaid dresses from Solutions. They were absolutely amazing throughout the entire process from purchase to getting the dresses fitted. While they might be a bit more expensive then other shops but they are WELL worth it!
GUEST




Great customer service, thank you Christina for helping me finding my dress!!! Everybody loved my dress, and I am very pleased with Solutions Bridal!
GUEST




Solutions was by far the best brial salon I visited. They worked with me to find the perfect dress and Michelle, my bridal consultant was amazing. Heidi who did my alterations did such wonderful work. They also did a wonderful job on my bridesmaid dresses! Tali the manager also was great along with the rest of the employees they made it fun everytime I was there.
GUEST




I purchased my dress in 2008. My wedding was cancelled due to immigration issues. Fast foward to 2010, my dress was still hanging in my closet in the bag. I did have alterations done the first time-hem and bustle. The second time I took it back to Solutions to have it altered and checked. I also used their preservation services.
GUEST




Solutions Bridal has great staff with excellent interpersonal skills. I love the fact that they took the time to get to know me and to find out about my style. My dress was the thrid one I tried on. They made it really easy. In addition to that, they were able to store my dress for several months before the wedding, which I really appreciated. I have a really busy work schedule and they have always work things out for me so I come to my fittings. Overall I have been very happy. The only thing I wish was different is the fact that I wish they had more variety in their gowns collections and I wish they would carry more designers (more popular ones).
GUEST
GUEST




Tali and Marissa were incredible to work with. They were both very attentive, knowledgable, and helpful. I have and will continue to recommend Solutions to other brides. I had an amazing experience! Thank you so much for everything!
Vendor response to review
Kelly,
Thanks! We had a blast with you!
GUEST




I bought my beautiful wedding dress here and I could not have been happier! My dress was made from Anne Barge and it had pockets!!! It was actually featured on the today show (I bought it before that was aired or even taped) but that was really neat. The service was great as well as the selection. I do wish they had there own seamstress on grounds but they were able to refer me to one. Thank You Solutions Bridal!
GUEST




I bought my wedding shoes (Angela Nuran) and blusher veil (erin cole) from Solutions Bridal in Winter Park. The girls who work there were so great, especially Tali- who spent a lot of time helping me make my final decisions on the veil and shoes. I felt like a rock star in my veil (I kept it in all night) and received so many compliments. Thanks solutions bridal!
GUEST




Solutions Bridal was the only bridal house that I visited in the search for the perfect dress. They had it, and it was the second dress I tried on! My bridal consultant, Christina, was helpful, kind, and enthusiastic. She kept me perfectly up to date as measurements for my bridal party were needed and dresses arrived. The whole team there is incredibly professional and committed to making brides feel beautiful on their wedding day. They have high-end designer dresses, so expect to pay a little more.
GUEST




I got my gown and my bridesmaids' dresses from Solutions, and I was SO pleased to find them! They were the second store I shopped, and my "it's the one" gown was the third I tried on! Lauren and Tali (and EVERYONE, really!!) are great! They take the time to find out about your style, to get to know you, the kind of wedding you want... everything! You even get to pop some champagne when you find your dress! Solutions carries such lovely designers, and they have a great selection of accessories, bridesmaids, and mother of the bride dresses too!
Every time I was in there, they knew me by name... They're all so intentional in that way.
GUEST




Loved the service and selection! Wonderful experience. Highly recommended!
GUEST




It was a pleasure working with everyone at Solutions Bridal. I decided on a dress I saw at a trunk show and changed a couple of minor things on it and Jennifer I worked with was so helpful. My dress came in when they said and I even went back there for my accessories and my shoes.
I would definately recommend Solutions Bridal!
GUEST




I never expected that dress shopping would be so easy and enjoyable. ALL of the ladies at Solutions in Winter Park (especially Farha and Monique!) made my experience so wonderful. They went above and beyond my expectations. They were patient and honest and accommodating. The salon is so gorgeous, and the staff really devote themselves to you while you are there. The gowns are all displayed beautifully and with plenty of space in between dresses, so you can actually look at each gown properly. My personal consultant sent me a thank you card for coming to the salon, and they give you champagne and really make it fun. When my vail came in and I wasn't happy with the color of it, they busted their butts to get it changed quickly and for no cost to me. Can't recommend this place highly enough!
GUEST




I loved my sales associate, but she ended up not working there after my dress came in. They recommended I use Judy from "The Seamstress." This woman RUINED my 5K dress. She didn't alter the dress to fit me the way it was suppose to fit, she just half assed it and figured I wouldn't know the difference. After I picked the dress up and tried it on again, at home. I called her to get it fixed the correct way, and she said she didn't have time to fix it. Mind you this was 72 hours before my wedding. We end up taking it to a real seamstree named "YUKI" (off of New York Ave in Winter Park) who in that small amount of time completely redid my dress. She said the bustle hadn't been done correctly and the straps were too high up. Oh an I can't forget to mention the fact that Judy BLED ON MY DRESS!! I wouldn't EVER EVER go back to her again! Yuki saved my wedding dress and ultimately my wedding day! I love her and recommend her anyone who is going have their dress altered. JUDY IS A WASTE OF TIME AND MONEY!
Vendor response to review
Thank you for your review. This helped the salon move toward a better solution. We now of an excellent in house seamstress named, Holly. Seamstress in and out of the store are only recommendations though. It is highly encouraged that the bride does a consultation with the seamstress to determine if they are the best fit for them.
GUEST




I really did not think I would end up with a wedding dress from Solutions but I did. I stopped here on my first day of shopping and found the perfect dress for me. I really did not have a complete picture of what I wanted - only an idea about pieces of the dress. After trying on five or six dresses, Alicia showed that she was really listening to me. She said there was a dress is the back that might I like and as soon as she brought it out, I was done shopping. Well, not entirely. I'll admit that the dress was more than I wanted to spend...a lot more. I continued my quest for a few weeks but could not get that dress out of my mind. After some rather disappointing (and upsetting) visits to other bridal salons, I was convinced that the dress at Solutions was what I was supposed to wear. The staff was extremely helpful when it came to deciding on what size to order and I was updated several times regarding the expected arrival date of the dress. After going to several different salons, the huge price differences between dresses became obvious given the fabric, design, and overall quality.
GUEST




Solutions has beautiful dresses. However, the service was not as great. My bridal consultant left the store 3 months before my wedding and everything went down hill. The ordered the wrong size dress for my maid of honor and were not accommodating at all. We had to wait to get the dress the week before the wedding and it still needed to be altered. I was given no compensation. I did not need the stress at that point in the wedding planning process.
GUEST




I got my bridesmaids dresses from Solutions Bridal. They were very beautiful and the staff was very helpful! My consultant stopped working there about 5 months before my wedding day but the other consultants were very helpful and I didnt have any problems. The dresses are very expensive but you pay for what you get!




LOVE the ladies over at Solutions Bridal! They were very professional, didn't rush me, and were honest and supportive! Their dresses are beautiful and I was able to find my dream gown at their store!
GUEST




Solutions Bridal was the second bridal boutique and I visited. I had a particular style in mind, and Solutions was the only shop that had that style. I only tried on one gown, however, they have so many beautiful dresses. The entire staff is courteous and very professional. They also have a great selection of bridesmaids dresses there in a myriad of colors. I purchased all my bridesmaid dresses here as well. I was able to order a sash that matched by husband's tie perfectly. I highly recommend Solutions Bridal for your gown and your bridesmaids.
GUEST




My daughter had to order a bridesmaid dress from this business location. This was a long distance transaction for a Florida destination wedding. I would think that their consultants should be intimately familiar with each designer's measurements that they represent, but using my daughter's measurements we received a dress that was 3 sizes too large, not including the length. Also, since I was pressured to order extra length for her gown based on her height, I ultimately had to pay a seamstress for major alterations, as well as to cut off the extra length (plus some) of the delivered dress.
Payment policy and "contract" details were a nightmare. Phone calls to verify information were difficult to complete and voicemail messages were usually ignored for quite awhile, if acknowledged at all. They wanted to charge $35.00 to ship the dress (just a bit over a normal UPS or DHL charge!). If it were not picked up within 30 days, (remember how far ahead these need to be ordered) the dress would be forfeited. Interesting, since my own salon, in the D.C. metro area, kept my MOG gown for 3 mos., as well as the bridal gown salon, in same area, held the bridal gown for 6 mos. Luckily, a more local bridesmaid picked up the dress and DIL eventually brought it to us. By the way, the designer bridesmaid gown was delivered on a wire hanger in a "dry cleaner style" plastic bag. When I showed their "contract" to the "MOG" bridal salon, they were appalled. A very stressful, unprofessional transaction!
Vendor response to review
Thank you for letting us know about your experience, we apologize for any inconvenience or stress that you felt. Often times not all the bridesmaids in a wedding party are in the same location, therefore cannot all be measured by one of our trained stylists. For this purpose we have an out of town measurement form on our website so bridesmaids can bring it to a professional local to them to be measured. In some cases a bridesmaid will measure herself or get measured by someone who has not been trained to take bridal measurements leading to a possible change in outcome for size that will be recommended to her.
For every out of town measurement we receive, we directly consult the size charts provided to us from the designer and recommend the best size based on the structure of the dress and individual bridesmaid. Every one of our stylists are expertly trained on each designer that we carry along with their size charts. The recommendation for extra length was based on the height that was given to us, we do our best to ensure every dress will fit each individual woman the best it can.
We apologize that communication with our store was not favorable, we do our best to return messages and answer every call promptly but on occasion all our stylists will be assisting clients in-store.
Our bridal agreement is intended to provide our clients with every detail involved in ordering them their perfect gown or accessories. We pay attention to every detail to ensure every aspect of the order is to the client’s exact specifications, we apologize if verifying this information with you was inconvenient.
Our agreement does indicate that items should be retrieved from our store within 30 days, we prefer for our clients to have their gowns immediately for alterations and accessorizing. Our salons cannot accommodate the storage of gowns long term but are definitely willing to make exceptions if arrangements are made ahead of time.
Thank you again for your feedback, we hope the big day was everything you dreamed of!
GUEST




Solution Bridal Designer House provides a gorgeous environment for you to search for your wedding dress. The staff, specifically Monique and Ferrah, could not have been more helpful, kind and understanding. They were so wonderful that I sent them cookies! The dress was a knockout and I receive so many compliments. I felt like a million dollars. We purchased my entire wedding day ensemble there and could not have been happier with the final result. Every trip to the store was fun and part of my best memories in planning the wedding this past year.
GUEST




I went to Solutions to look for my wedding dress... They are very attentive, really friendly, and I ended up with a beautiful dress. It is by far the best wedding dress boutique in Gainesville, with dresses for all budgets and WAY better customer service. All of the 5 friends/relatives of mine who have gotten married in the last few years have found a gorgeous dress there. They do mark the price up a bit, but that is to be expected for a wedding dress shop. My sister did find a dress there and then ordered it online for way cheaper though. If you hem and haw at all, they start going for the hard sale which can be a little annoying... but hey, that's their job, I suppose. They are very good at communication - they check in with phone calls, mail, and they even sent me a little congratulatory card in the mail after the wedding. Also, when the dress I wanted ended up being more expensive than I expected after tax/extra length, etc, they gave me a discount that was only supposed to be offered if you bought a veil/shoes or something... I know it was just so they would get the sale, but it was still very nice of them to help me out. All in all a very positive experience.
GUEST




Solutions Bridal is a great dress boutique with amazing dresses. I loved my dress and received tons of compliments. SB was the first placed I looked and I kept coming back to them. They gave me fantastic service and made me feel as though I was the only one there.
GUEST
GUEST




Annie and the girls at Solutions are the sweetest, most attentive girls in the world. It doesn't matter if you try on 2 or 200 gowns, they are at your beck and call. They send thank you notes and give you very personalized attention. The selection is unmatched, and the prices are better than you would expect for the area. It makes me cry thinking about how special and princess-like I felt every time I was handed champagne and raved over.
GUEST




This is a true design house, the ladies of Solution are the kindest and most helpful in Winter Park. There are other boutiques that do not offer this quality of service. They were very accommodating and wonderful. I have already gone back to get my bridesmaid dress for a wedding I will be in next year. Highly recommended.
GUEST




Beautiful interior decorating! Very elegant and classy- I felt like a princess the moment I stepped inside and the employees made me feel like one too! Everything was catered for me and they even suggested some great vendors in the area I used for my wedding that I would have never known about! My help, Jennifer, made me feel like we were family and told me to call at any time with any questions as she had just married as well :)




The greatest bridal store ever. The girls there are so helpful and kind. They respect your needs and are very patient. They gown choices are really fantastic- all the top designers. They have beautiful veils and shoes as well. Not a huge jewelry or shoe selection, but everything they have is beautiful and matches the quality of the gowns they sell. The alterations expert is a pro. The gown experience was exactly what I hoped it would be for our big day.
GUEST




The best experience- I wouldn't trust anyone else. My Kenneth Pool gown was perfect and Dawn and Brittany were such a pleasure to work with. They went out of their way to get my bridesmaids dresses and veil.
GUEST




Since I did not actually wear the dress I cannot tell you how it felt. However, as I gazed upon my blushing bride I could not have imagined a more perfect sight.
GUEST




Solutions Bridal was wonderful. The bridal consultant helped guide me towards my gown! It wasn't a stressful or pushy place. Very nice and helpful! I ended up purchasing my bridesmaids, shoes, and a purse there as well. Definitely a nice and warm place to shop for the most important to a bride, the gown!




I got my Marisa 590 at Solutions. I think it was overpriced, but Solutions is very nice and they took care of everything. The girls are very nice too.
GUEST




Buying my wedding dress was one of the most memorable parts of planning my wedding. The staff at Solutions Bridal were experts and really made me feel great in my new dress. It was expensive, but worth every penny.
GUEST




All the bridal consultants are amazing! They help with every little detail and you get great service!
Our brides love Solutions! They've made our brides dress experience an excellent one! We had a bride find her perfect dress, get it ordered and alterations completed within a short time frame for a destination wedding.
Solutions Bridal is the top bridal salon in all of Central Florida. Their gowns are absolutely amazing! I send all of my brides to Solutions because of the wonderful selection, outstanding service and unique experience. They are my first choice for bridal gowns and accessories and even have a great selection for bridesmaids, flower girls and mothers of the bride.
The Top Bridal House in the State!
So, he proposed…you’ve got to go to Solutions Bridal Designer House. Why? Amazing bridal gowns, wonderful service before and after the sale, and champagne. What more could you ask for?
We have performed for special events for Solutions Bridal - their team is wonderful and offers expertise in all they do. We highly recommend them to you.
Best,
Happy Planning,
Shannon Caine, Director of Beautiful Music
Bridal Event in 2009
www.beautifulmusic.cc
The most courteous and helpful staff in Orlando. They walk you through your entire experience of purchasing your perfect dress. If you have any questions or can't decide they always have helpful tips to make your selection process a breeze.
This is a great place for all your wedding needs! The staff is very friendly and it is always a pleasure sending brides that direction.
A1 Travel Memories, your honeymoon and vacation specialists, recommend your use of Solutions Bridal Designer House services for your special gown.
A1 Travel Memories, your honeymoon and vacation specialists, recommend your use of Solutions Bridal Designer House services for your special gown.
Solutions Bridal is a wonderful resource for our brides. Heather Snively, Weddings Unique, Florida
We have sent several clients to Solutions Bridal, and they are treated like princesses. This is a very elegant, and upscale wedding boutique for the discerning bride. 5 stars.
About Solutions Bridal Designer House
At Solutions Bridal we understand the importance of choosing the perfect wedding gown and we are excited to help
you do just that! You will find superior service and selection working one-on-one with knowledgeable and friendly bridal consultants who care about you and your big day. The New York loft feel mixed with a Miami vibe and southern hospitality,
assures that fashion-savvy brides-to-be will feel right at home choosing gowns with the highest quality fabrics and newest styles. From high-end couture to modern wedding gowns, Solutions Bridal carries designers including Badgley Mischka, Kenneth Pool,
Anne Barge, Marisa, Watters & Watters, Lazaro, and Rivini.
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