Southern Carriage Company

This Horse & Carriage Company is awesome!! My boyfriend at the time decided to surprise me with a romantic evening in downtown Houston on Valentines Day. The carriage ride was smooth and the driver gave us a nice tour around downtown. When our hour long ride was over, we pulled up in the from of the Aquarium. It was then that my boyfriend asked me to marry him! So, a Horse & Carriage ride & being asked to spend the rest of my life with my love was as sweet as it could get! Thanks Southern Carriage Company, it was beautiful!

I figured that I would be able to find nice transportation options for a birthday party on a wedding website! I was a little skeptical about having a horse and carriage for my daughter's birthday party. I called Southern Carriage Company and spoke to the owner. He was so nice! I told him everything that I wanted and he was very honest about the services his company could provide. I requested a Princess Carriage, decorated in pink and purple. Not only did we get the carriage decorated in pink & purple, but we got pink and purple flowers as part of the decor on the carriage, and the horse had had pink & purple dressing on it as well. The carriage rides lasted for hours. We were paraded throughout the neighbor hood and felt really special. My daughter was very happy to feel like a princess on her big day! Thanks Southern Carriage Company for making my daughter's birthday very memorable!

I would have left the rating at a 0.0 out of 5.0, but I'm not allowed to do so, so I will leave it at the lowest rate allowed.

I booked Southern Carriage for my sister's wedding night and even pre-paid for the event to ensure that they would show up that night... but they NEVER did! They were suppose to escort the bride and groom to their hotel in downtown Houston, but that would be kind of hard considering that they never came.

I got a call three hours prior to their exit telling me that they wouldn't be coming due to the mud since it was raining earlier in the day. I have notified them earlier in the week about it possibly raining and he said he would still come even if it was raining. I even had him write a contract out for me!

Overall, I was extremely disappointed that money was taken but services was not rendered. My sister's wedding exit was completely ruined and it isn't something that could be made up for. Had it been handled properly and I was notified ahead of time, I could have went with plan B. The driver didn't even bother to come to the venue and give me my money back! I had to be the one to persistently call him and leave voice messages and finally call the owner of the company and threaten a lawsuit. But I will admit that the owner said he was not aware of the issue since he was out of town for the weekend and he did handle the situation in getting a hold of the driver for me so that I could get my money back.

All in all... my experience with Southern Carriage was an awful one and I would hate for a bride to go through this experience. If I had known ahead of time that I would be going through this, I would have gladly paid more to a different company. Because then, at least I would know they'd show up.

Hello from Demers! Thank you for allowing us to be part of your network. We look forward to working with you in the near future! www.demersbanquethall.com