Treasured Garment Restoration, a division of St Croix / White Way Cleaners
651-351-1656
Categories:
stillwater dress + attire
Address:
St Croix Cleaners
5843 Neal Ave N
Stillwater, MN 55082
(map) Phone: 651-351-1656
5843 Neal Ave N
Stillwater, MN 55082
(map) Phone: 651-351-1656
Reviews for Treasured Garment Restoration, a division of St Croix / White Way Cleaners
Amy and Cian
GUEST
GUEST
07/23/2010
I needed a last minute press for my gown (two weeks before my wedding - because I had improperly stored it, woops). I contacted St. Croix cleaners and spoke with Dwayne. He was very thorough in explaining the process, what to expect and how to proceed. I dropped my dress off for an estimate and they got back to me right away with a very reasonable quote. After I got the dress back, I was about 80% satisfied with the press so I mentioned this politely to Dwayne and asked him to look at it with me to see if it was realistic to get the results I was after. He definitely went out of his way to make sure I was satisfied. He wowed me and re-pressed the dress is record time. The dress looked AMAZING when he was done with it. This could have easily been a "horror story" but their customer service was fantastic. Work with Dwayne. He is awesome! Thanks!!
Amy
About Treasured Garment Restoration, a division of St Croix / White Way Cleaners
...because you want your wedding day to last forever! Couture gown or vintage family gown, we make your gown perfect for your wedding day. We also press and protect your gown so that it travels safely to your home or destination
wedding. After the wedding, we'll clean your gown and wrap and preserve it in archival-quality storage materials. Our trademarked MuseumCare™ gown preservations include handcleaning, and the anti-sugar stain treatment featured in
Modern Bride and Brides plus acid-free tissue and a completely acid-free, achival-quality wedding chest with an acid-free polypropylene window.
Our gown restorations, as seen on Weddings of a Lifetime and Get Married on the Lifetime Channel, return yellowed and stained vintage gowns to the true color. Our written international guarantee is honored by Certified Wedding Gown Specialists™ around the world and includes free pressing when the gown is used again.
Endorsed by the Association of Bridal Consultants.
Our gown restorations, as seen on Weddings of a Lifetime and Get Married on the Lifetime Channel, return yellowed and stained vintage gowns to the true color. Our written international guarantee is honored by Certified Wedding Gown Specialists™ around the world and includes free pressing when the gown is used again.
Endorsed by the Association of Bridal Consultants.
FAQ for Treasured Garment Restoration, a division of St Croix / White Way Cleaners
Who do you provide services for?
Bride, Bridesmaids, Father of the Bride, Father of the Groom, Flower Girls, Groom, Groomsmen, Mother of the Bride, Mother of the Groom, Ring Bearers
Does a client need to schedule an appointment? How do the client appointments work?
Not required if you want to drop off your gown for an estimate--our Wedding Gown Specialist will call you back within 24 hours. If you want to meet with a Specialist, it is best to make an appointment!
What is the typical turn-around time for a dress?
For Cleaning, Pressing and preserving,we usually request 2 weeks, but it sometimes can be done in a much shorter time frame.
Do you provide any guarantees/warrantees of any kind?
We provide a lifetime International Guarantee against yellowing.
Do you have a seamstress onsite?
Yes. She is available M - F 9:30a. - 5:30p
Additional Advice
How do you clean my gown? Our Certified Wedding Gown Specialists™ carefully handclean every gown with gentle Earth-friendly chemicals that dissolve different kinds of stains on your gown. Then, your gown is rinsed in pure solvent, the one best for your gown, until it is completely clean.
What is Preservation? Your completely clean gown is carefully packed with acid-free tissue in a museum-quality wedding chest that protects your gown from the air and light that cause unprotected gowns to yellow.
Why is your process different from others? Spills such as soda, wine and cake (many times caused by a guest and unnoticed by the bride) contain sugar and often dry without leaving a visible mark. Sugar is not dissolved during ordinary drycleaning and caramelizes over time into ugly brown stains. We take an extra step to be sure all stains, both seen and unseen, are removed.
Is your wedding chest different from others? Our trademarked MuseumCare™ wedding chest is completely acid-free, not just pH neutral. Boxes that are only pH-neutral are not as safe for your gown, and ordinary boxes and tissue are heavy in acid, which damages fabric. Ordinary boxes and tissue cause yellowing and "burn" gowns leaving dark brown streaks wherever the fabric touches the box.
Can I see my gown when it is in the wedding chest? You can see your gown through an oval window made of polypropylene, an inert plastic that will not yellow or damage your gown.
What else can I preserve with my gown? Such things as a headpiece and veil, petticoat, gloves, garter, and handkerchief may be stored with your gown. There may be an additional charge. Shoes should not be stored with the gown because fumes from the leather and glue may cause damage.
Will you make repairs to my gown? We can make any needed repairs. For some repairs there may be an additional charge.
What if I open my gown? The guarantee is not voided, but improper handling of the gown may cause damage, and it should be resealed. If your gown is handled excessively or soiled it should be cleaned and preserved again.
TIPS AND ADVICE
Always...hang your wedding gown by loops inside the gown that are connected to sturdy side seams, never by fragile shoulder seams that can stretch or sag.
Always...avoid storing your wedding gown in plastic bags or vacuum-sealed, plastic wrapped containers because plastic emits fumes that can yellow your bridal gown and trap moisture that mildews your wedding gown.
Always...ask what precautions the specialist takes to protect delicate trims and decorations on your wedding gown and the cleaner guards against latent stains on your wedding gown.
Always...choose a specialist who will personally process your bridal gown, never one who sends your bridal gown away to be cleaned.
Always...ask to inspect your wedding gown personally before it is put into the container, which should be a completely acid-free, museum-quality, archival wedding chest lined with fabric or acid-free tissue.
Always...avoid storing your bridal gown in the attic or basement where there are extreme changes in temperature or humidity.
What is Preservation? Your completely clean gown is carefully packed with acid-free tissue in a museum-quality wedding chest that protects your gown from the air and light that cause unprotected gowns to yellow.
Why is your process different from others? Spills such as soda, wine and cake (many times caused by a guest and unnoticed by the bride) contain sugar and often dry without leaving a visible mark. Sugar is not dissolved during ordinary drycleaning and caramelizes over time into ugly brown stains. We take an extra step to be sure all stains, both seen and unseen, are removed.
Is your wedding chest different from others? Our trademarked MuseumCare™ wedding chest is completely acid-free, not just pH neutral. Boxes that are only pH-neutral are not as safe for your gown, and ordinary boxes and tissue are heavy in acid, which damages fabric. Ordinary boxes and tissue cause yellowing and "burn" gowns leaving dark brown streaks wherever the fabric touches the box.
Can I see my gown when it is in the wedding chest? You can see your gown through an oval window made of polypropylene, an inert plastic that will not yellow or damage your gown.
What else can I preserve with my gown? Such things as a headpiece and veil, petticoat, gloves, garter, and handkerchief may be stored with your gown. There may be an additional charge. Shoes should not be stored with the gown because fumes from the leather and glue may cause damage.
Will you make repairs to my gown? We can make any needed repairs. For some repairs there may be an additional charge.
What if I open my gown? The guarantee is not voided, but improper handling of the gown may cause damage, and it should be resealed. If your gown is handled excessively or soiled it should be cleaned and preserved again.
TIPS AND ADVICE
Always...hang your wedding gown by loops inside the gown that are connected to sturdy side seams, never by fragile shoulder seams that can stretch or sag.
Always...avoid storing your wedding gown in plastic bags or vacuum-sealed, plastic wrapped containers because plastic emits fumes that can yellow your bridal gown and trap moisture that mildews your wedding gown.
Always...ask what precautions the specialist takes to protect delicate trims and decorations on your wedding gown and the cleaner guards against latent stains on your wedding gown.
Always...choose a specialist who will personally process your bridal gown, never one who sends your bridal gown away to be cleaned.
Always...ask to inspect your wedding gown personally before it is put into the container, which should be a completely acid-free, museum-quality, archival wedding chest lined with fabric or acid-free tissue.
Always...avoid storing your bridal gown in the attic or basement where there are extreme changes in temperature or humidity.
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