Steppin' Out in Style

There were nothing but problems from the very beginning with this company. I had thought I made a very good decision when I hired Limo Emporium/Steppin' Out in Style. However, it is unorganized, unprofessional, and just doesn't seem to care about it's customers. I put down my deposit and was told I would have a contract via email immediately. Meanwhile, my check was cashed and I didn't receive a contract or any communication for over 2 weeks until I called. I finally received a contract only to find it riddled with errors that the owner didn't know how to correct on his own computer program! We scheduled meetings that he didn't show up for and when I called, he was very annoyed with me and made me wait another 10 minutes then couldn't understand why I was upset. He always seemed irritated to receive a phone call from me. The final straw was the day of the wedding when the limo arrived and it was scraping the ground with every turn and bump in the road! Not even half of the bridal party was in the car. We were told the car was in for maintainance and had yet to be road tested. There was no way that the car would move when we had the entire bridal party in the car. We complained to the drive that we should get a new vehicle by the time the ceremony was over. The one good thing that this company did for us was provide us with a fantastic party bus for the second part of our wedding day because of the horrific condition of the limo that they sent to the house to pick me up. Otherwise, I would advise all brides, grooms, and anyone else to steer clear of Limo Emporium/Steppin' Out in Style. They are NOT worth the headache that they put me through. For a while I was unsure if they would even show up on my wedding day. That's why I didn't pay them in full before the day.