Sticky Fingers Catering-Greenville
LOVE Sticky Fingers food. The food did not disappoint. But if it weren't for the awesome food I wouldn't have worked with them.
When I initially contacted SF they had a different catering manager (Tammy) and came highly referred by my venue manager. We thought about going with a mom and pop restaurant for a while, and when we got back in touch with SF the new manager was Lisa.
Lisa was VERY flexible. We had booked SF somewhat last minute and she made it happen. I also had a menu that had an incorrect price and she honored it. I really appreciated that.
Communication is really failing in their catering office. I had a really difficult time getting my calls/emails returned.
Several weeks after I made my deposit (which was most of my balance) I noticed it still wasn't pulling out of my checking account. When I FINALLY tracked someone down they told me my credit card number HAD BEEN LOST. That is ridiculous!
Lisa seems very enthusiastic and really made me feel like everything was under control, but I kind of feel like the ball was dropped. I explained very clearly that we were bringing bbq sauces from TX and would mix them with theirs on our sauce table. Our coordinator scattered them out and the catering staff actually moved them. They lined them up - which looked horrible - and made sure all the SF sauces where in the front. They also put the salad dressing on the bbq sauce table which was not at all what we had talked about.
The worst part of the service was when they LOST THE PLATES AND FLATWARE. Apparently someone had put them inside to keep them warm and didn't tell anyone. A third of the way through our guests I was told we were out of plates, flatware, and napkins, even though I ordered enough for double the number of guests. I think my coordinator finally found them.
I was overcharged on my invoice and was unhappy with the service. I left a message for Lisa stating such, and when she finally returned my call she came up with reason that I was charged the fee that was never discussed before hand - or put on any of my invoices. She also did not address any of the issues that had come up with the staff.
The same person who highly recommended SF when Tammy was there told me she had heard Lisa was "difficult to work with." She seemed REALLY nice and really on top of things, but then she really fell flat.
We were also told that we couldn't take home any of the left overs, but then at the end of the wedding they told us we could but only in our own containers. We had to send someone to pick some containers up.
Vendor response to review
Hello Kayleigh, my name is Liz Whiteside & I am the new Catering Manager in Greenville. I just wanted to reach out & apologize for the poor service that you received. It certainly is not Sticky Fingers' standard & moving forward you or anyone else will not have these communication issues. If there is anything that I can ever help you with in the future please let me know. If you live in the area, I would be happy to buy your Anniversary Dinner coming up in November... :) -Liz
I have to to say wow!! The catering at my wedding was perfect! Lisa the catering manager was a gift from god! The food tasted amazing and there was tons of it. My guest told me that the catering was the best they had ever had. Lisa was there for me threw everything. She was always avaliable if i needed her, even at 10:30 pm the night before the wedding she answered the phone and solved an issue for me. If any bride is looking for great service at an amazing price sticky fingers is the way to go! They were cheaper than many other caterers and I knew the food was going to be great and of a high quality! If you like good southern cooking but still want to have a nice classy dinner....sticky fingers is your best bet!!
Great food and service! BBQ a fun and delicious way to go for a wedding reception. My guests loved it!!!!
I used Sticky Fingers for the catering at my wedding and it was wonderful! I wanted to serve food that everyone would love, and Sticky Fingers provided just that! Everything was served in nice serve wear and the team was very professional! I also felt the price for the services was great! Everyone was talking after the wedding about how good the food was and how nicely it was done! Sticky Fingers took care of everything! The only thing I had to worry about was not getting BBQ on my dress! I would highly recommend them to any bride wanting great tasting food at her wedding!
Sticky Fingers has the best BBQ in town! There isn't an item on thier menu that isn't top notch. The staff is friendly and will work to make your event a success any way they can.With Sticky Fingers any occassion is an occassion for BBQ.
What can you say...it's Sticky Fingers! They have incredible BBQ!
They cater for any event from small get togethers to large weddings!
Tammy is a true professional and a lovely person to work with. Sticky Fingers has such a delicious menu, and they can really help B&R with creating the perfect event.
Sticky Fingers Catering just my surprise you - it's way more than ribs and BBQ! Tammy Johnson is so professional and efficient she will make the decision making painless.
-Don't forget to count the band, dj, photographer and other vendors in your headcount. Please don't be rude, let them have the same meal your guests are eating.
-Order all your rentals through us, that way we can return them without you having to worry about a thing.
-If the venue allows it, you can provide your own alcohol. Not only will you save money, but you will be able to have a greater variety.
-Skip the liquor altogether. If you must have liquor, have one or two specialty drinks, otherwise you will find yourself spending more on the bar than on the rest of the reception!