Terrace Catering
Edgerton, KS 66021
(map) Phone: 913-526-6397
Reviews for Terrace Catering
GUEST
Pamela and Christina were awesome! I had a 13 month engagement and throughout that time the "vision" for my wedding changed several times. The Terrace Catering team was so flexible and offered great suggestions as we moved from a sit down Italian dinner to more of a cocktail party-appetizer-new years theme. They were very easy to get a hold of, they came and met at my home several times to discuss options, pricing and "the vision" and they had a blast at the wedding! The value was unmatched, food delicious and I would highly recommend them to any KC Bride!
GUEST
From our first meeting with Pamela and Christina, all the way to our daughter's wedding reception, we
have nothing but positive things to say about choosing Terrace Catering. We had over 300 guests
attend our event, and heard so many wonderful comments about the food. My husband and I were able to relax and enjoy the evening knowing the catering was under control. Their communication and professionalism was also noteworthy.
We would not hesitate to recommend them, and are certain our paths will cross again!
Debbie and David Pennington
GUEST
My groom and I chose Terrace Catering for several reasons. What first attracted us to them is the immense variety of dishes they offer, especially offering vegetarian options.
then, when we called Pam, she and Christine were able to help us choose the best items to fit our personalities, our tastes and our budget. And we had a sampling of several items. We were sold!
They were a joy to work with and the food was amazing. Many of our guests shared their complements as well.
I would highly recommend Terrace Catering for any event.
GUEST
We used Terrace Catering for our wedding and it was absolutely wonderful! I would highly recommend them. Very flexible, easy to work with, and responds to emails right away! All of our guests complimented on how good the food was. Perfect all the way around!
GUEST
They were awesome! And everyone commented that it was the best food they'd ever had at a reception/rehearsal dinner! We used them for both!! :)
GUEST
We love Terrace Catering! Their food is delicious (all my guests loved it)! They are also very easy to work with, professional, and flexable! It was great working with them to provide the perfect menu for our guests.!
GUEST
We really enjoyed working with Terrace Catering. We had a rough go with the first caterer we contacted (lack of customer service, acting too busy to return calls, weirdly high quote). Terrace, on the other hand, demonstrated excellent customer service skills. Their response time was extremely short, and the quoted price was much lower than the first caterer (and we were able to do the before-ceremony cocktail hour we wanted). It meant that I did not spend any time on my wedding way worrying about the food and its service, which is how it should be.
GUEST
1. The food was fabulous.
2. The price was pretty good. $3000 for 230 people, appetizer menu. 6 appetizers, one of each per guest.
3. Some miscommunication, causing them to charge us $230 for water, tea and coffee the DAY OF the reception. It was later sorted out in our favor.
4. Walked in the door 20 minutes before my reception started, guests were already there.
5. Prepared food in front of guests, kind of unprofessional.
6. Overall, okay experience.
Vendor response to review
We did this wedding with a couple who wanted appetizers only, some served buffet style and some passed to the guests (the guests were on two levels, with the buffet downstairs and the passed appetizers upstairs). The $3000 charge was discounted as an early bird special. Our contract required us t arrive by 6PM, we were parked at 6:03pm according to GPS records and time text on my cell (showing start time in order to figure server time for paychecks). Reception was to start at 7PM. Since this was an appetizer ONLY wedding, drinks are not included as they are with our lunch and dinner menus. THE DAY OF the reception at 10:50AM, the bride wrote and called us asking to add water, tea, coffee, and soda. (the venue was going to charge her $5 per person to provide these items) I responded to her call from the kitchen,where we were preparing her food and told her we could provide water, tea, and coffee; but we did not have the time to pick up soda. She said ok, she would have her husband pick up soda. (they were married earlier this month in Hawaii) I followed up this call with an email saying that we would require a $1 per person fee for providing drinks resulting in a bill due of $230.00. I said I would pay the taxes on it since I had no way of adding it to their contract. I never heard back from the bride. When we arrived that evening at 6PM, I did not see the bride and groom. I did notice them later and asked her if she had received my email. They both said no, so I said there was a $230.00 bill due for the drinks they ordered earlier that day. I said I would appreciate a check either that evening or they could mail it, whatever they chose to do. This was a private conversation in a hushed tone, near the buffet table where I was working. The groom came over later and asked why drinks were not included. I explained that we charge for drinks with appetizers, that this was not in the contract etc. He said, OK, thats fine. (I know, as a caterer, if you do not have it in the contract and have not been paid for it, you should not provide it because you will likely NOT get paid for it. I felt we had a good connection with this client and felt since we were doing them a favor etc. it would be fine.) After the reception, when I wrote them the next day to ask them to pay the balance in 10 days, I got back a nasty note from the bride saying that if I pushed them for the $230.00, they would write poor reviews for my company on google, yelp, and any other website they could find. The bride asserted that she understood the drinks were going to be FREE, though that was never in any email or contract detail. I debated over it for a bit, but in the interest of fair play and customer service, decided to just write it off. It hardly seemed worth all the upheaval. I wrote the bride saying I was sorry she misunderstood, and that I would write off the charge. I also said she was free to write any review she felt best relayed her experience. When we arrived the only people in the venue were the manager, who let us in, the brides mother, and other venue personnel. There was one other vendor setting up at the opposite side of the room. Our contract was to open the line at the couples say so, approx 7PM. The coffee which takes 20-25 minutes to percolate, was ready to serve at 6:30PM. The line was ready to open and we had servers upstairs passing appetizers at 7PM, but the groom actually opened the line closer to 7:30PM. The venue did not have a kitchen or backroom for staging. The venue manager even said she had never had so many tables in the place. it was very tight quarters and we were stuck working off the tops of our coolers and hot boxes to assemble several last minute items. The bride ordered tomato and herb goat cheese bruschetta, which if made in advance gets soggy. We prepped it with the goat cheese in advance and then assemble it on site with the tomato and herb mixture, which is more liquid. These went over very well. The other item that had to be assembled on site was a mini baked potato with marscapone cheese (if assembled ahead of time, the marscapone melts away). This was all explained to the couple at their tasting. At that time, they mentioned that there was a small back room. The back room was a 6X6 closet that housed the heater and water heater, a hot box will not even fit in it. The venue manager did not know she would need a drink table, so that took a few minutes to round up, she also did not have a linen for it, but we had one with us (we do normally charge for linens as well) so we used that. Two staff spent three hours that night hunched over a cooler assembling potatos and bruschetta (that earned raves) in a small hallway adjacent to the bathrooms. I felt horrible for them as I know their backs were really hurting. Two servers walked up and down stairs all night to pass appetizers to guests upstairs. The other two servers assisted guests and kept the line and drink station full. All in all, it was too many people in too small a venue. The venue manager did her best to help accomodate us and even moved a few tables closer to the front to give us a few extra feet. The take away here is that I should never take off the truck what I have not been paid for and being seen as professional is truely a matter of opinion.
Christina & Pam,
What a delightful experience we had this morning! I received many compliments about the food and everyone seemed pleased with the selection. You did a great job and I will most certainly keep you in mind for future special events.
It was a pleasure meeting you and talking together as well. Thank you so much for catering our leadship class graducation breakfast. (oh, and I did try out the food too....yummmm!)
Sharon
Good Friday morning my two favorite caterers in the WORLD! It’s been a crazy whirl wind since getting back to work (honeymoon in January) but I wanted to shoot you a quick note and tell you both & Mark you did an awesome job….absolutely awesome! We loved it! The food was great and we’ve heard so much good feedback (little play on words there ) about it. I can’t say enough good things. I’m sorry you didn’t get to stay and enjoy the party more
PS- the fridge was RAIDED at the end of the night by all the folks left dancing & drinking.
YOU GUYS ROCK!
Hi Christina,
I just wanted to thank you both for the great food and wonderful service that you provided last night! I hope it wasn’t too boring for you Everyone complimented the food and had a good time.
I will definitely keep you guys in mind for future events! Several people asked about your company so I hope that it will lead to future business for you.
Thanks again and I’m sure I’ll be in touch with you later in the year. Take care!
Lucette & Jason
I am pleased to extend and share my experience in using Terrace Catering. I met Pamela and Christina on a Saturday afternoon; we did a taste sampling at my home and it was immediately evident this dynamic duo was up for the task. They had every detail covered, even the flowers. Their professionalism and true care in planning my event was prevalent. The event was a true success, the food exquisite and the service top notch. Terrace Catering will always be my caterer of choice.
~ Gabriela , Parkville, MO
I recently hosted an engagement party for my daughter in Weston, Missouri. I searched for a caterer that would provide a great selection of tasty appetizers and desserts for a four hour open house. I chose Terrace Catering because of their intereting offerings and affordable pricing. I was not disappointed. Pamela and Christina were delightful to work with and the quality of their food was amazing. I recommend them highly.
Susan H.
Weston, MO
My first encounter with Terrace Catering was at a company picnic in the park. They had the bare minimum of facilities to work with and did a wonderful job. Most of the employees said it was the best group lunch they ever had.
I also had Terrace Catering prepare an extensive appetizer and dessert collection for my husbands birthday party. Everyone raved about the food, to the extent that one of the party attendees also had them cater an event. I attended that event and again everyone at the party loved the food and its presentation.
My personal favorites were the Machiko Chicken and the scallop appetizers with wasabi that they made especially for my husband.
Ardie Wood
Enterprise Quality Assurance - Planning
Embarq Corporation
We had Terrace Catering for our wedding in the Fall of 2007. The food & service far exceeded our expecatations! The guests, 7 months later, continue to comment on several items they enjoyed that we we selected from the TC menu. It was a catered reception of over 200 guests and the food was served at perfect temperature, the taste was amazing - truly amazing! I would highly recommend them for any catered event (large or small) and they'll be my first call for any future catering needs. Their hospitatility and kindness truly puts you at ease and allows you to have one less thing to stress about on your important day. If Terrace Catering is doing your event, you're in good hands.
Everything was great! Everyone especially loved the turkey sandwiches with the sprouts and the spinach/strawberry salad. My mainly salad eating family members really liked the “mood’ salad.
Thanks again for doing this for us, I know Saturday was a busy day for you guys.
These ladies have an outstanding menu. The variety of food they have to offer is unbelievable. They came to us to help pick our menu and advise us on selections since there we so many available items. The quality of service was another outstanding option. They catered in a hot breakfast and a hot lunch for us, for a whole week They were always on time, with quality food items. The people in the classes loved the variety we offered to them everyday. The food each day was out of this world. We highly recommend them to everyone and we will definitely use them again because of their fine service and fair prices for events.
Plumbers & Pipefitters Training Center
Kansas City MO
Highly recommend them to others. We had a traiining session and they did breakfast and lunch for us each day. Everything they made was wonderful and the class loved it all
If you want flexibility, selection, great taste and better service then Terrace catering is the one for you. We see a lot of different caterers and are always happy to see Terrace (makes my tummy smile, too!) If you want great selection, awesome food and wonderful service call Terrace, we strongly recommend them.
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