I ordered a birdcage veil and received it in great condition. However, the comb was gold and I was afraid it would show through. Tessa was very flexible in trading out the comb for a silver one. I did pay for shipping and handling but it was worth it — the quality of her veils are better than others.
Amazing vendor. Tessa's communication was great, and she was so helpful! I purchased the veil and it was immediately shipped the next day! She was a pleasure to speak to and work with. I also mentioned her on my blog because she has such gorgeous pieces. I would definitely recommend her to any bride out there looking for gorgeous wedding hair accessories! Perfect for the chic and frugal bride! My black mini birdcage veil is perfect and beautiful!
I could not be more happy with Tessa Kim's service and workmanship. She created my headpiece, veil and bridal party's accessories. The quality of her work is impeccable and I would recommend her to any bride to be. She was also very responsive and always answered my emails very quickly. I will be recommending Tessa Kim to all my engaged friends!
Tessa Kim's products are lovely and as soon as I saw them I knew I wanted to wear one on my wedding day. I wanted to wear something in my hair other than a veil, and Tessa Kim has lots of combs, pins, headbands, flowers & feathers to choose from. Tessa Kim was also very responsive to my questions. It was a hard decision, but in the end I chose the Elvira flower fascinator attached to a clip. It is very well made and a lovely piece. It worked great with my hair style and stayed in place all day (and night) despite lots of jumping up and down dancing at the end of the night :)
I ordered a custom veil, and when it arrived, it was not correct. The vendor charged me to ship it back, and then charged me for shipping again when she corrected the problem. I felt that if it was her mistake (which is was), then she should have paid for shipping both ways. I spent over $100 on a veil that in the end was poorly made. It was barely attached to the comb, and I made a veil myself (much better quality and workmanship) for under $20.00. Her shop didn't accept returns, so I was out of luck. I was less than thrilled with my experience.
Vendor response to review
it is unfortunate that you were unsatisfied with your order. I just want to clarify to that I do every effort possible to accommodate each bride to their individual needs to the fullest extent that is possible. Please understand I can only accommodate problems and issues only, and only if, a clear line of understanding and communication is established. I am proud of my customer service to all of my brides and wish we could have worked this out at the time of the purchase. Thank you.
For unique items, I always turn to Etsy. I found Tessa Kim when looking for a unique flower to adorn my hair for my wedding. Tessa offered a beautiful flower of ivory and champagne petals and gold, bronze feathers- all of these colors worked beautifully together and were also incorporated into our wedding decor.
I paid for rush shipping and received the flower within one week. The flower was placed on a clip and once placed in my hair, it was did not move, fall out, or jiggle. I was very impressed by how beautiful the flower looked in my hair and how well it complimented everything including my husband's tuxedo.
I highly recommend Tessa Kim for bridal adornments.
One of the hardest things for me to find for my wedding was the birdcage veil. Tessa Kim answered all my questions and helped me find the right size veil. She is very professional and friendly. My veil was shipped safely and quickly. And best of all it is GREAT QUALITY for a small price! I would order again from her and reccomend Tessa Kim to any bride! Thanks!
Thank you Tessa! This was the second veil that I bought from Tessa, and I wore it on my wedding day. Everyone commented on how beautiful it was. It was perfect! I wasn't sure which veil to choose to start with so I ordered two, the second one was perfect for me, in shape and colour. Tessa was so helpful and both my orders were received so quickly. I can't thank you enough for making my beautiful wedding veil.
i purchased 6 of these for my bridesmaids and they are gorgeous! even better than the picture. tessa always responded very quickly (literally minutes) and she was very understanding when i had to back out of a custom order before it was finalized. very well made necklaces - and each one is nicely packaged. definitely ordering from her again when the occasion arises. :)
Thank you so much for the rush shipping on the second veil I ordered Tessa!!! You really are a life saver! (My now hsuband accidentally threw away the box with my first veil ordered from Tessa) I can't tell you how perfect the veil looked!! It lasted all day at the wedding, the whole reception, and even the entire plane ride that night and next day! LOL! THANKS AGAIN!!
Absolutely beautiful!!! The bird cage veil is such a unique piece. More brides should use them. The flower fascinators were stunning with the veil and looked great without the veil as well.
Tessa is just incredible to work with. Gorgeous veils, amazing communication, super fast delivery!!! My favorite Etsy seller!
I LOVED this headband. I used it on my wedding day. TessaKim was super accomodating when I had ordered it last minute for my wedding day, answering all of my questions quickly, and shipping it even faster. I couldn't have been happier with the experience, or the headhand.
This came beautifully packaged & in perfect condition. It looks just as beautiful in person as in this photo (if not a little more so!) Tessa worked with me to customize this item and I am extremely happy with her crafts(wo)manship! Thanks Tessa, you are so talented!
Wonderful customer service! Prompt replies, accomodated my request and I had veil in hand super fast. Everything is beautiful and exactly what you would hope for!
Tessa is so great! I had a limited time to get my veil and she was really helpful in answering my questions. She was also so quick with my order exchange because I needed another color. I highly recommend checking out her stuff. The fascinator and veil looks so beautiful.
I think that this veil is so beautiful and I can't wait to wear it for my wedding. Tessa is obviously very skilled and her products are beautiful. She is very helpful in picking out the perfect pieces.
Ashley King Events
Tessa Kim Veils is an excellent place to find chic wedding accessories at affordable prices! Excellent communication, superior customer service and adorably unique pieces.
GORGEOUS accessories with vintage flair, with personal attention that really stands out. Tessa Kim's veils and accessories are the best.
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