The American Hotel, Freehold

As soon as I saw this venue I knew it was the right one for my wedding. I had my ceremony and reception here. There are 3 banquet halls and I used all three for ceremony, cocktail hour, and reception. The room for the ceremony was a little small (we had 150 people), but the other rooms were perfect. I was happy with the food but the filet mignon for an entree was a bit over cooked for everyone. We were not pleased with the bakery they use for the wedding cake, so we chose our own, but were given a credit. The bridal suite is included for the night of the wedding, which was lovely. It would have been special had there been something like champagne waiting for us when we went up to it, but there was not. Regardless, room was large and we were very happy. Be prepared though, that if you choose to stay there on a Saturday night, you will be sleeping right above their restaurant/bar and its VERY loud. I was very happy with my experience and would definitely recommend this to a friend.

Joy and Jim were exceptional! They were helpful, flexible, accommodating, and knowledgeable! The food was outstanding, the hotel accommodations were lovely, the waitstaff were so helpful and friendly, and everything was perfect. The ballrooms looked more beautiful than I could have ever imagined them. You'll be in great hands.

I chose the American Hotel after looking at several wedding venues. I fell in love with the feel of the hotel. It has a modern feel with a cozy intimate reception room. I loved the fact that my guests could stay in the hotel upstairs after the reception. I worked with Joy and Jim who were both very helpful throughout the process. I had several special food requests as my husband is Indian and we wanted to incorporate some Indian food. Joy and Jim were so accommodating and helpful and did everything they could to make my requests happen and go smoothly. The food at the reception was was delicious and guests raved about the Chilean Sea Bass!

Let me start off by stating that The American Hotel is absolutely beautiful and almost all of my guests said that either it was one of the best weddings they have ever been to, or that the food was outrageous! It is a little pricy, especially the hotel rooms that my guests stayed in. I also have to say that my wedding was beyond any expectation I ever could have imagined. The reception was beautiful and the staff really worked with me and allowed me to come in and set up prior to the wedding. NOTHING went wrong the day of the wedding, which is a rarity. With that being said, let me explain why the professionalism score is so low. About 6-7 weeks AFTER my wedding, the sales representative, Joy, contacted me stating that accounting noticed she messed up her figures and undercharged me $1,000. That's right - one thousand! She called my husband and he stated we would NOT pay this and would be contacting our attorney if need be, as we paid our final invoice in full. Mind you, she emailed me a few days before with the invoice stating FINAL BALANCE which we paid and signed for. I think it's poor business and extremely unprofessional to say the least. After all, we paid almost $24,000 to them so it's not like they are hurting for the money. I must emphasize that if it was a mistake on my behalf and/or this was caught before we signed the final invoice, I would have had no problem paying that. But stating that we have to pay for something that was not our fault is ridiculous. Also, our maitre-D, Jim, caught us off-guard at the end of the night asking us what we planned to give to our servers, after we already handed him a $300 tip and gratuity for servers was already included in our contract. UNPROFESSIONAL!
I am torn and saddened that I have to write this review because everything was perfect until we received that email. Because of this, I don't think I'd be going back to their restaurant or highly recommending them to any bride, which is unfortunate.

We fell in love with the American Hotel the moment we walked in. We had our ceremony and reception both held here. We worked with Joy throughout the whole time and loved working with her. She is honest, calm, organized, and has great ideas. I emailed and called her several times and she always got back to me right away.

The day of the wedding went pretty well. A few bumps along the way, but we did not let that stop us in having an amazing time. The food was DELICIOUS and everyone commented on how great the wait staff was.

We also had the pleasure of meeting one of the owners, Steve, when we hung out at the bar after the reception. He was super nice and really takes pride in his establishment.

We are SO happy and thankful we chose the American Hotel as our wedding...

We couldn't have chosen a better place to have our wedding ceremony and reception. The staff was extremely professional, friendly and helpful. The manager, John, was very flexible in helping to meet our needs and made our night truely special. We received nothing but compliments from every single one of our guests. I will definately use The American Hotel for any future events.