Cover Girlz LLC

Customer service is horrible. I picked a color three months prior to my big day and received a call the night before my wedding telling me that the color I picked was no longer an option, which by the way match bridesmaid dresses, favors, etc. The good thing is that I got the option to pick another color over the phone..."unless you want your reception to look like crap with the original order...but it's up to you." What a joke! Needless to say they either never ordered my sashes or gave them to another bridal party. Went there while the crew were setting up and was very dissappointed with my "new" color. They were rude and pointed out that they had at least 5 other jobs to do that day and we were instructed to stay out of their way so they could finish and leave. We were also told that if we were that unhappy then they could tear eveything down and refund our money (mouth dropped to the floor at this point) Nothing was done to compensate me for my stress and dissappointment. You get what you pay for!